Person-Centered Planning

Requires comprehensive orientation and annual competency training for all staff, hosts an annual Staff Training Day for over 600 employees, and partners with SUNY Sullivan to host clinical rotations for nursing students specializing in intellectual and developmental disabilities.

Offers equine therapy, music and art therapies, sports, Special Olympics participation, archery, and seasonal recreational outings such as Pop-up Camp. Maintains a therapeutic horseback-riding program with dedicated stables and supports teams in state-level competitions.

Operates the Family & Friends Network and a private Facebook group to share information, legislative updates, and daily life insights, while fostering peer connections and knowledge sharing among families and friends of individuals served.

Provides telehealth services enabling electronic consultations with board-certified physicians and launched a pilot program using therapeutic light technology to support individuals experiencing seasonal depression.

Achieved and maintained CQL accreditation since 2014, reflecting adherence to national quality standards in services for individuals with intellectual and developmental disabilities.

Provides long-term support services including community habilitation, respite, day habilitation, and fiscal intermediary services to individuals with intellectual and developmental disabilities. Operates 38 residential homes and offers structured day programs focused on life skills, wellness, and community engagement.

Distributed 540 meals to families in need during the holiday season and established a staff food pantry to support employees experiencing food insecurity.

Manages greenhouse and garden facilities with 6,000 square feet of growing space, producing over 12,000 pounds of fresh vegetables annually for residences, culinary education, and emergency food providers, with surplus donated to local organizations combating food insecurity.

Supports individuals with developmental disabilities in gaining work experience and economic independence through Community Enterprises, a consumer-run diner, supported work programs with formal employment contracts, and vocational training initiatives.

Supports service delivery through the acquisition of a new van for reliable transportation and critical facility upgrades including a new shed and Hoyer Lift at Hope Farm, as well as relocation to a newly acquired 13,500-square-foot facility in Pleasantville in May 2025.

Provides person-centered clinical treatment, peer support, community-based services, and employment support for adults with serious mental illness and/or co-occurring substance use disorders. Includes crisis services, psychiatric assessment, medication management, and integrated dual disorder treatment.

Operates a Benefits Advisement Program and Work Incentives Planning and Assistance (WIPA) to help individuals with disabilities understand how employment affects Social Security, food stamps, and other public benefits, enabling them to transition to work while maintaining eligibility.

Offers a capacity-building training program that prepares entry-level retail employees for advancement to mid-level positions within the retail sector.

Provides day services focused on building skills in travel, socialization, money management, communication, and daily living for individuals with intellectual or developmental disabilities. Also offers weekend respite recreational activities such as museum visits, bowling, and dining.

Provides janitorial, facility maintenance, motor messenger, assembly, and packaging services across over 900,000 square feet in the New York City region for public and private sector clients.

Provides job training, placement assistance, and follow-up support to help individuals, including those with disabilities and other barriers to employment, achieve and maintain employment. Supported 12,704 individuals through these services.

Operates 42 retail stores and donation centers where donated goods are sold to the public, diverting millions of pounds of used goods from landfills annually. Accepted donations from over 872,913 individuals and repurposed 34,678,572 pounds of goods.

Offers customized vocational assessment, job placement, and ongoing job coaching for individuals with developmental and/or intellectual disabilities. Supported 4,498 people with disabilities through these services.