irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $7.08MDAY HABILITATION - IN 2024, THE ARC PROVIDED A WIDE VARIETY OF DAY HABILITATION SERVICES TO MORE THAN 300 INDIVIDUALS IN FIVE SITE-BASED SETTINGS, AS WELL AS TWO COMMUNITY BASED PROGRAMS. EACH DAY SITE PROVIDES UNIQUE OPPORTUNITIES FOR LEARNING NEW SKILLS GEARED TO DIFFERENT AGES AND DISABILITY LEVELS. CLASSES INCLUDE HORTICULTURE, MUSIC, DANCE, AND ART THERAPY. ONE OF THE COMMUNITY PROGRAMS FOCUSES ON VOLUNTEER EFFORTS TO HELP DEVELOP EMPLOYMENT SKILLS AND THE OTHER IS A RETIREMENT PROGRAM THAT IS INTEGRATED INTO A WIDE NUMBER OF COMMUNITY PROGRAMS AND ACTIVITIES.
- #2 $11.25MCOMMUNITY AND VOCATIONAL SERVICES - FOR DECADES, THE ARC HAS BEEN A RECOGNIZED LEADER IN OFFERING VOCATIONAL AND EMPLOYMENT OPPORTUNITIES TO THOUSANDS OF PEOPLE THROUGHOUT THE COUNTY. THE ARC WORKS WITH OVER 200 COMMUNITY BUSINESSES IN PROVIDING EMPLOYMENT TO INDIVIDUALS. THOSE NOT READY FOR COMPETITIVE EMPLOYMENT CAN PARTICIPATE IN A VARIETY OF PREVOCATIONAL OPPORTUNITIES. IN ADDITION TO EMPLOYMENT, THE ARC IS ALSO A LEADER IN PROVIDING SPECIALIZED HEALTH CARE SERVICES TO MORE THAN 750 INDIVIDUALS THROUGH OUR ON-SITE CLINIC IN 2024.
named programs · 6 · from sources
What they call their work
Arc Health Services
On-site clinic providing specialized healthcare and therapeutic services to over 750 individuals with intellectual and developmental disabilities
Community and Vocational Services
Provides employment opportunities and prevocational training through partnerships with over 200 local businesses; includes job coaching and placement
Day Habilitation Services
Site-based and community programs offering skill-building activities including horticulture, music, dance, and art therapy for over 300 individuals annually
Employment Readiness Programs
Includes Adult Project SEARCH®, DeliWorks, LifePrep@Naz, MCC Experience, and SELF at The Strong to prepare individuals for competitive employment
Life Planning Services
Includes guardianship, care management, and self-direction services to support decision-making in medical, legal, and financial matters
Residential Services
Supports individuals in group homes and residences across Monroe County, promoting community living and independence
activities · 12 groups
What they do
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Supported Employment for Developmental Disabilities 2 activities
- Pre-Vocational Training ProgramsOffers pre-vocational programs that combine classroom learning and hands-on work experience, including ArcWorks (integrated manufacturing), DeliWorks (food service), Adult Project SEARCH® (business internships), LifePrep@Naz, MCC Experience, SELF at The Strong, and ExperienceWorks!, all designed to build marketable skills and work readiness for individuals with disabilities.
- Supported Employment and Job Placement ServicesDelivers supported employment services including skills evaluation, job training, placement, and ongoing job coaching to help individuals with intellectual and developmental disabilities secure competitive employment. Operates the Job Path Program and collaborates with over 200 community businesses to facilitate employment opportunities.
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Senior Social & Enrichment Programming 1 activity
- Community Integration and Volunteer ProgramsOperates community-based volunteer programs and integration activities such as firehouse tours and social events to promote engagement, independence, and familiarity with public services. Includes a retirement program branded as "Silver Lining" or "Retirement Without Walls" for older adults.
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Day Habilitation Services 1 activity
- Day Habilitation ServicesProvides day habilitation services to over 300 individuals through site-based and community-based programs in Monroe County, supporting skill development, social engagement, and community involvement. Programs include specialized tracks for older adults, individuals with autism, and those seeking non-traditional community exploration, with activities in horticulture, fitness, music, art, volunteerism, and team-based learning.
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Disability Rights Advocacy & Self-Advocacy Empowerment 1 activity
- Disability Rights AdvocacyEngages in advocacy efforts to protect Medicaid, expand services for people with disabilities, and oppose federal legislation that threatens disability rights and independence. Hosts annual goal-setting meetings and educational sessions featuring disability rights leaders.
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Guardianship and Representative Payee Services 1 activity
- Guardianship and Life Planning ServicesProvides guardianship services through trained Guardian Advocates who support decision-making in medical, legal, and financial matters, and offers life planning services that connect individuals to community resources, care coordination, and Medicaid supports.
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Medicaid Health Home Care Coordination 1 activity
- Healthcare and Health Home Care ManagementOperates an on-site clinic providing specialized healthcare services to more than 750 individuals annually and runs a Health Home care management program that coordinates medical care, housing, and transportation to improve health outcomes and reduce hospitalizations.
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Public Benefits Navigation and Enrollment 1 activity
- Public Policy Education and Information SessionsProvides public information sessions about changes to SNAP benefits and other policy issues, often in collaboration with Monroe County, to inform recipients and promote access to critical resources.
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Residential Support for Developmental Disabilities 1 activity
- Residential and In-Home Support ServicesProvides residential services for individuals with intellectual and developmental disabilities through supported homes and in-home support, promoting independent living and community integration across Monroe County.
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Self-Directed Disability Support Services 1 activity
- Self-Direction Support ServicesOffers Self-Direction services including fiscal intermediary and broker services, enabling individuals with developmental disabilities and their families to customize and manage their own support services.
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Developmental Disability Service Coordination 1 activity
- Service Access and Eligibility AssistanceAssists individuals in determining eligibility for services through the New York State Office for People with Developmental Disabilities and supports them through the referral and enrollment process.
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Creative Arts Therapy Programs 1 activity
- Therapeutic and Clinical ServicesProvides therapeutic and clinical services including Music Therapy, DBT, CBT, Expressive Arts, Grief, and Interpersonal Skills groups, as well as behavior support services to improve behavioral health and self-management skills in home, community, and day settings.
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Youth Development and Support Services 1 activity
- Youth and Family Transition ServicesDelivers youth and family services for individuals under 21 with developmental disabilities, focusing on skill development, independence, and transition to adulthood through internships, volunteer experiences, and educational partnerships.
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financials · form 990 · fy2024
revenue
Total revenue$62.53M
Contributions & grants$5.70M9%
Program service revenue$54.41M87%
Investment income$128K0%
Other revenue$2.30M
expenses
Total expenses$53.49M
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$39.43M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$38.21M
Cash$8.80M
Investments$2.75M
Liabilities$13.22M
Net assets$25.00M
Liquid reserves2.6 mo
3 years on record · 2020–2024 · YoY revenue +16.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 8
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| TRACY PETRICHICK | CHIEF EXECUTIVE OFFICER | 40 | $353K |
| MIKE ZAZZARA | CHIEF OPERATING OFFICER | 40 | $215K |
| MICHAEL YANKLOWSKI | CHIEF FINANCIAL OFFICER | 40 | $191K |
| KAREN OLIVERI | CHIEF HUMAN RESOURCE OFFIC | 40 | $186K |
| PETER DANCER | VICE PRESIDENT FOR QUALITY AND COMPLIANCE | 40 | $115K |
| MICHELE SUHR | VICE PRESIDENT RESIDENTIAL AND DAY SERVICES | 40 | $113K |
| LINDA RIGGS | VICE PRESIDENT COMMUNITY SERVICES | 40 | $107K |
| ROSA PERDOMO RIVERA | DSP | 40 | $102K |
board members · 14
- CHARLES KONAR — 1ST VICE-CHAIRMAN
- DANIEL PHILLIPS — 2ND VICE-CHAIRMAN
- DAVID IRISH — BOARD MEMBER
- DAVID RIZZARI — BOARD MEMBER
- DAVID WERNER — BOARD MEMBER
- DIANA HERNANDEZ — BOARD MEMBER
- ETHAN WADE — BOARD MEMBER
- JENNIFER SHOEMAKER — BOARD MEMBER
- JOHN PENNELL — SECRETARY
- JOSEPH KELLY — CHAIRMAN
- MELODEE GRAY — BOARD MEMBER
- PHILIP ANDOLINA — TREASURER
- THOMAS DOUGHTY — BOARD MEMBER
- WILLIAM GREGORY — BOARD MEMBER
relationships · 24
Who they work with
- ACCES-VR Partner — Refers individuals to Job Path Employment Services and collaborates on vocational rehabilitation services.
- Adult Career and Continuing Education Services-Vocational Rehabilitation Government — Funder supporting vocational rehabilitation and employment services.
- Arc Foundation of Monroe Partner — Hosts Arc Foundation of Monroe as part of its headquarters services.
- Bernard Carabello Partner — Invited speaker sharing expertise on Willowbrook and disability rights history.
- Finger Lakes DDRO Partner — Works with The Arc of Monroe to enhance service opportunities for individuals with developmental disabilities.
- Foodlink Partner — Collaborates with Foodlink to provide support for SNAP recipients, including access to food resources and navigation assistance.
- Lollipop Farm Partner — Community organization participating in self-advocacy group events.
- MCC Experience Partner — Collaborating entity providing experiential programming for self-advocates.
- Monroe Community College Partner — Hosts the MCC Experience transitional employment program on and off campus.
- Monroe County Government — Co-hosts public information sessions on SNAP changes with Monroe County agencies.
- NYS Office for People with Developmental Disabilities Government — Primary government funder supporting programs for people with developmental disabilities.
- NYSARC (THE ARC OF NEW YORK) Network — Chapter organization of NYSARC, operating under its statewide network to serve individuals with intellectual and developmental disabilities.
- Nazareth University Partner — Hosts the LifePrep@Naz transitional employment program on campus.
- Over the Edge Partner — Partners with Over the Edge, an urban rappelling company, to host a fundraising rappelling event in Rochester.
- Rochester City School District Partner — Collaborates with The Arc of Monroe to support individuals with developmental disabilities.
- The Arc Foundation of Monroe Partner — Raises and manages funds to enhance programs and services for people served by The Arc of Monroe.
- The Arc New York Network — Monroe County chapter of The Arc New York.
- The Arc Ontario Partner — Collaborates with The Arc Ontario on the Over the Edge Rappelling Fundraiser event.
- The Arc of Monroe Network — Local chapter providing life planning and support services for individuals with developmental disabilities in Monroe County.
- The Arc of New York Network — Member of the Collaborative of The Arc of New York, a regional association of 12 human service agencies.
- The Strong National Museum of Play Partner — Hosts the SELF at The Strong employment readiness program on its premises.
- WBEE Partner — Local media partner represented by Billy Kidd, engaging with the self-advocacy group.
- YMCA Partner — Collaborates with the YMCA to deliver fitness programs for individuals with autism in the Fairport program.
- community centers Partner — Partners with local community centers to offer integrated social activities for older adults in the Silver Lining program.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Collective Advocacy and Peer-Powered Outreachmethodology: collective_advocacyBy uniting individuals and families in advocacy efforts and using peer networks alongside digital tools to share information, the organization increases policy influence and program awareness because collective voice and trusted messengers drive engagement and systemic change more effectively than individual action.
- Community Integration Through Real-World Engagementmethodology: community_integrationBy immersing individuals in authentic community environments—through employment, volunteering, residential living, and social activities—the organization builds independence, self-esteem, and belonging because meaningful participation in everyday life strengthens identity and capability.
- Person-Centered Empowerment and Self-Directionmethodology: person_centered_modelBy centering individuals' goals, choices, and personal readiness levels in service planning and employment support, the organization fosters autonomy, skill development, and successful community integration because it believes people grow best when they direct their own paths and are met where they are.
- Social Enterprise and Workplace Immersion Modelmethodology: workplace_immersionBy combining paid work in real business settings with structured learning, the organization develops employment readiness and transferable skills because authentic work experiences provide motivation, context, and practical application that classroom-only models cannot.