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PERSON CENTERED CARE SERVICES INC

STATEN ISLAND, NY · EIN 202878791 · Form 990 · FY2023 · NTEE P70 · Human Services · Large ($10M-$50M) · pccsny.org
revenue
$36.0M
expenses
$32.1M
net assets
$9.9M
employees
932
volunteers
9
program ratio
93%
mission · from form 990

TO PROVIDE A VARIETY OF SERVICES TO CHILDREN AND ADULTS WITH INTELLECTUAL DISABILITIES SO THEY MAY LEAD RICHER LIVES.

profile · synthesized from sources

Person Centered Care Services Inc (PCCS) provides support to children and adults with intellectual and developmental disabilities, enabling them to live self-directed, meaningful lives. The organization offers habilitation, residential, and fiscal intermediary services, with a strong emphasis on person-centered planning, family education, and workforce development. Based in New York, PCCS supports over 1,000 individuals across multiple counties.

irs program accomplishments · form 990 part iii · fy2023

What they reported doing

  1. #1 primary $21.48M
    FISCAL INTERMEDIARY SERVICES (FI SERVICES) ARE HCBS WAIVER SERVICES THAT INCLUDE TASKS PERFORMED BY A FISCAL INTERMEDIARY (FI) WHICH SUPPORT A PARTICIPANT WHO SELF DIRECTS AN INDIVIDUALIZED BUDGET. SUCH TASKS INCLUDE BILLING AND PAYMENT OF APPROVED GOODS AND SERVICES, FISCAL ACCOUNTING AND REPORTING, MEDICAID AND CORPORATE COMPLIANCE, AND GENERAL ADMINISTRATIVE SUPPORTS.
  2. #2 $1.62M
    IRA - RESIDENTIAL SERVICES INCLUDE SUPERVISED GROUP LIVING (A HOME WITH 24 HOUR STAFFING AND SUPERVISION), SEMI-INDEPENDENT (OR "SUPPORTED") GROUP LIVING (A HOME WITH LESS THAN 24 HOUR STAFFING AND SUPERVISION), AND OTHER RESIDENTIAL OPTIONS.
named programs · 6 · from sources

What they call their work

Community Habilitation
Supports skill development in mobility, self-care, social behaviors, safety, hygiene, health care, and financial management for individuals with intellectual/developmental disabilities
Day Habilitation
Daytime therapeutic, training, and prevocational services tailored to individual needs, interests, and preferences
Family Education & Training (FET)
Training for caregivers of children under 18 on topics including transitioning to adulthood, IEPs, self-advocacy, SNAP, and self-direction to maintain HCBS Waiver eligibility
Fiscal Intermediary Services
Administrative and financial management for individuals self-directing their HCBS Waiver services, including billing, payroll for direct support staff, compliance, and reporting
Residential Services
Includes supervised group living (24-hour staffing), semi-independent (supported) living, and other residential options for individuals with developmental disabilities
Self-Directed Supports
Comprehensive support allowing individuals and families to choose services, providers, and schedules aligned with personal goals, supported by Agency Brokerage and Fiscal Intermediary services
activities · 8 groups

What they do

  • Residential Support for Developmental Disabilities 2 activities
    • Administering housing rental subsidy and support services
      Operates a Housing Rental Subsidy program that helps individuals with disabilities secure and maintain affordable, independent housing by covering a portion of rent in the private market.
    • Providing person-centered supports and services to people with disabilities
      Delivers individualized services in education, employment, housing, and community engagement for people with intellectual and developmental disabilities and their families across New York City and multiple counties. Serves over 1,000 individuals with a focus on independence, community belonging, and skill development.
  • Day Habilitation Services 2 activities
    • Delivering day and community habilitation services
      Offers structured day habilitation and prevocational programs in community settings such as libraries, parks, gyms, and local businesses. Focuses on developing life skills including money management, cooking, hygiene, social behaviors, safety, and problem-solving through real-world experiences.
    • Operating residential and independent living supports
      Provides supervised group living with 24-hour staffing, semi-independent, and supported living arrangements for individuals with intellectual and developmental disabilities. Includes Community Habilitation (Com Hab) and Com Hab in Lieu of Day Hab (CHIL) services to build independent living skills in home and community settings.
  • Disability Rights Advocacy & Self-Advocacy Empowerment 1 activity
    • Delivering disability cultural competency training
      Offers the Disability Ally Initiative, an interactive training program that educates businesses, agencies, and community members on disability culture to improve support and inclusion for people with disabilities.
  • Mentorship and Professional Development Programs 1 activity
    • Operating Direct Support Professional (DSP) career development program
      Runs a Direct Support Professionals Career Ladder training program that recognizes DSPs’ skills, education, experience, and contributions, supporting workforce development and career advancement within the organization.
  • Guardianship and Representative Payee Services 1 activity
    • Providing fiscal intermediary and self-direction brokerage services
      Offers Fiscal Intermediary and Agency Brokerage services to support individuals self-directing Home and Community-Based Services (HCBS) waiver budgets. Handles billing, payroll processing, fiscal accounting, compliance, employer responsibilities, and budget tracking, with personalized Broker support to design and manage services aligned with personal goals.
  • Nonprofit Capacity Building Services 1 activity
    • Providing organizational consulting and capacity building
      Offers strategic planning, policy development, program auditing, and customized training programs for OPWDD-regulated programs. Services include organizational assessments, systems compliance reviews, and implementation support to strengthen organizational structure and service delivery.
  • Respite Care for Developmental Disabilities 1 activity
    • Providing respite and family support services
      Offers Respite services to provide temporary relief for caregivers while ensuring individuals receive safe and engaging care. Includes Family Education and Training programs with required annual sessions on topics such as transitioning to adulthood, IEPs, and self-direction, with mailed and phone-based support available.
  • Supported Employment for Developmental Disabilities 1 activity
    • Supporting employment and career development
      Provides career support programs including job coaching, internships, volunteer placements, and job readiness training. Operates the year-long Pathway to Employment program and Supported Employment services to help individuals with disabilities transition to and retain competitive employment.
financials · form 990 · fy2023
revenue
Total revenue$36.02M
Contributions & grants$542K2%
Program service revenue$31.57M88%
Investment income$3.82M11%
Other revenue$89K
expenses
Total expenses$32.13M
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$21.45M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$11.72M
Cash$3.20M
Investments$0
Liabilities$1.86M
Net assets$9.85M
Liquid reserves1.2 mo
5 years on record · 2019–2023 · YoY revenue +35.3%
leadership · form 990 part vii · fy2023

Who runs it

paid leadership · 5
NameTitleHours/wkCompensation
CRIS MARCHIONNE EXECUTIVE DI 40 $237K
ALEXA DONNELLY DEPUTY EXECU 40 $175K
NICOLE DELPRETE ASS EXEC DIR 40 $138K
HELEN DUCHENE CFO 40 $132K
JOHANNA LOPORTO DIVISION DIR $127K
board members · 7
  • AL LAMBERT — DIRECTOR
  • CLAIRE GREER — TREASURER
  • DONNA LONG — PRESIDENT
  • GEOFFREY LONG — VICE PRESIDE
  • JACQUELINE RUMOLO — DIRECTOR
  • JASON NAZZARO — DIRECTOR
  • JAYNE COOPER — SECRETARY
relationships · 18

Who they work with

  • Chance 2 Dance Partner — Recreational partnership in the Day Habilitation program
  • Crossroads Partner — Agency Kim Donnelly-Adebola interacted with during her work in the developmental and intellectual disability community.
  • Eden II Partner — Agency Kim Donnelly-Adebola interacted with during her work in the developmental and intellectual disability community.
  • Illuminart Partner — Recreational partnership in the Day Habilitation program
  • Lighthouse Museum Partner — Volunteer site partner in the Day Habilitation program
  • LinkedIn Network — Shares organizational reflections and thought leadership through a dedicated LinkedIn blog series.
  • Meals on Wheels Partner — Volunteer site partner in the Day Habilitation program
  • Medicaid Government — Collaborates with Medicaid to bill for approved Self-Direction services and ensure compliance with program requirements.
  • Medicaid Government — Provides HCBS waiver funding and compliance framework for fiscal intermediary and habilitation services.
  • National Alliance for Direct Support Professionals Network — Member of the National Alliance for Direct Support Professionals (NADSP), participating in a national network to elevate the status of DSPs.
  • New York Public Library Partner — Recreational partner hosting Social Hour for the Day Habilitation program
  • OPWDD Government — Families receiving services under OPWDD are eligible for Family Education and Training sessions.
  • On Your Mark Partner — Agency Kim Donnelly-Adebola interacted with during her work in the developmental and intellectual disability community.
  • Snug Harbor Partner — Volunteer site partner in the Day Habilitation program
  • Staten Island Partner — Locally works with community groups and small businesses in Staten Island to build an inclusive community.
  • Staten Island Giving Circle Partner — Volunteer site partner in the Day Habilitation program
  • The College of Staten Island Government — Institution where the founder is pursuing a doctorate in community-based leadership.
  • Yoga Partner — Recreational partnership in the Day Habilitation program
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Family Empowerment Through Knowledge Transfer
    methodology: family_empowerment
    By equipping families with education and resources, the organization improves care quality and quality of life because empowered caregivers can better advocate for and support individuals with disabilities within personalized care ecosystems.
  • Mutual Support and Belonging-Centered Engagement
    methodology: mutual_support_model
    By fostering mutual human connection and framing belonging as an active responsibility for well-being—not just inclusion—the organization enhances quality of life because relational accountability and peer validation produce deeper engagement and social integration than service provision alone.
  • Person-Centered Care and Self-Direction Model
    methodology: person_centered_care
    By designing services around individual choice, autonomy, and personal goals—rather than standardized programs—the organization increases dignity, engagement, and real-world independence because people are more likely to thrive when they control their own support systems and life decisions.