irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $7.80MRESIDENTIAL SERVICES PROVIDED TO 53 INDIVIDUALS IN BOTH SUPPORTED AND SUPERVISED HOMES CERTIFIED AS INDIVIDUALIZED RESIDENTIAL ALTERNATIVES.
- #2 $2.65MDAY SERVICES - SUPPORTS AND SERVICES ARE PROVIDED TO 99 INDIVIDUALS IN BOTH SITE-BASED AND COMMUNITY-BASED PROGRAMS INCLUDING DAY HABILITATION, DAY HABILITATION WITHOUT WALLS AND DAY TREATMENT.
named programs · 6 · from sources
What they call their work
Day Services
Offers site-based and community-based programs including day habilitation, day treatment, and community inclusion activities to support skill development and independence.
Quality Life Planning
Offers person-centered planning, care coordination, respite services, guardianship assistance, and self-directed service brokerage to support individual goals and family needs.
Residential Services
Provides 24/7 supported and supervised living in community-integrated homes, including Individualized Residential Alternatives (IRAs) and support apartments for individuals with intellectual and developmental disabilities.
Supported Employment
Assists individuals in finding and maintaining competitive employment through job development, resume preparation, interview training, and on-site support.
Transition Services
Supports students with disabilities aged 14-21 in transitioning from school to employment and independence through career exploration and skill development.
Vocational Training Center
Provides job skills training and employment opportunities in a light manufacturing environment, focusing on workplace readiness and personal achievement.
activities · 10 groups
What they do
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Residential Support for Developmental Disabilities 2 activities
- Community-based residential servicesProvides individualized residential living arrangements across Otsego County, including 24-hour supported housing (Individualized Residential Alternatives) and support apartments with reduced staffing, serving over 50 individuals annually.
- Individualized life planning and care managementDevelops and implements personalized Life Plans for adults and students with intellectual and developmental disabilities, based on individual talents, interests, and goals, to support lifelong community participation and independence. This includes care management services and self-directed support models.
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Supported Employment for Developmental Disabilities 2 activities
- Employment services and job coachingProvides job development, job coaching, and supported employment services to help individuals with intellectual and developmental disabilities obtain, maintain, and advance in competitive or self-employment. Services include resume development, interview preparation, soft skills training, and on-site workplace support tailored to individual strengths.
- Outsourced manufacturing and logistics servicesOperates a light manufacturing and logistics program that provides job skills training and paid work opportunities for individuals with developmental disabilities, offering services such as shrink wrapping, hand assembly, inspection, storage, and delivery to external clients.
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Art Programs for Individuals with Developmental Disabilities 1 activity
- Art and creative expression programsProvides opportunities for individuals with intellectual and developmental disabilities to engage in creative activities and express themselves through art.
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Special Education Support Services 1 activity
- Capacity building for schoolsSupports schools in meeting Career Development and Occupational Studies (CDOS) standards by participating in Individualized Education Program (IEP) meetings and contributing to student transition planning.
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Healthcare Compliance and Ethics Programs 1 activity
- Compliance and integrity in service deliveryImplements a Corporate Compliance Program to ensure ethical, legal, and efficient delivery of services, including prevention and detection of fraud, whistleblower protections, and disciplinary procedures.
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Guardianship and Representative Payee Services 1 activity
- Corporate guardianship and protection servicesProvides lifelong guardianship and protective oversight for individuals with intellectual and developmental disabilities through a corporate guardianship program, ensuring legal and personal safety.
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Day Habilitation Services 1 activity
- Day services for individuals with developmental disabilitiesDelivers day habilitation and day treatment services through site-based and community-based programs to support skill development, socialization, and community integration for individuals with intellectual and developmental disabilities.
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Youth Workforce Readiness Programs 1 activity
- Pre-vocational and transition services for youthOffers a comprehensive transition program for students with disabilities starting at age 14, including skill assessments, career exploration, job shadowing, and individualized planning to support the move from school to employment and independence, with connections to vocational service providers.
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Respite Care for Developmental Disabilities 1 activity
- Respite and family support servicesOffers respite services to reduce caregiver stress and support continued home-based care for individuals with developmental disabilities, along with assistance accessing skill training, adaptive technologies, and environmental modifications.
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Organized Member Social Events 1 activity
- Workplace recognition and employee engagementRecognizes the contributions of participants and employees through biweekly Flash Awards, an annual Labor Day cookout with barbecue lunch, and a holiday party with DJ and refreshments to promote inclusion and morale.
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financials · form 990 · fy2024
revenue
Total revenue$19.51M
Contributions & grants$75K0%
Program service revenue$16.51M85%
Investment income$56K0%
Other revenue$2.87M
expenses
Total expenses$18.55M
Program expenses86%
Admin / overhead13%
Fundraising1%
Salaries & benefits$14.49M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$10.82M
Cash$4.67M
Investments$0
Liabilities$2.67M
Net assets$8.15M
Liquid reserves3.0 mo
3 years on record · 2020–2024 · YoY revenue +2.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 3
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| SARA HANLON | EXECUTIVE DIRECTOR | 40 | $153K |
| PETREA DELBERTA | CFO | 40 | $148K |
| LORIE SHERMAN | HME MANAGER | 40 | $144K |
board members · 8
- ADAM STOUTENBURG — MEMBER
- JENNIFER CRITTI-LEBEAU — MEMBER
- JOSEPH BRILL — VICE PRESIDENT
- LAURA BLISS LAMB — SECRETARY
- MARGARET QUINN — MEMBER
- PETER LILJA — TREASURER
- SEAN SHANNON — MEMBER
- WALTER HOGAN — PRESIDENT
relationships · 12
Who they work with
- ACCES-VR Government — Government agency that funds supported employment services for eligible individuals.
- NYSID Network — Participates in the Annual NYSID Meeting during National Disability Employment Awareness Month.
- New York State Office of the Medicaid Inspector General Government — Provides guidance for the development of the organization's Corporate Compliance Program.
- Not specified Partner — Provides outsourcing services to companies needing product assembly, material recycling, or packaging support.
- OPWDD Government — Government agency that funds supported employment services for eligible individuals.
- Office for People With Developmental Disabilities Government — Collaborates with OPWDD to establish eligibility for services and receive referrals through the Front Door Team.
- Oneida-Herkimer-Madison-Otsego BOCES Partner — Collaborates on workforce development and employment training programs.
- Patricia Web Partner — Quality Life Planning Director involved in intake and referral process for residential services
- The Arc New York Network — Chapter organization within The Arc New York network
- The Arc New York Network — Local chapter of The Arc New York, part of a statewide network providing services and advocacy for individuals with intellectual and developmental disabilities.
- The Arc New York Network — Parent organization that provides corporate guardianship services for individuals with intellectual disabilities.
- schools Partner — Contracts with schools to provide transition services and participates in IEP meetings to support student planning.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Integrated Service Deliverymethodology: community-integrated_day_servicesBy blending site-based programs with community-integrated activities—including "Day Habilitation Without Walls"—we promote independence and inclusion because real-world engagement strengthens skills and social connectedness more effectively than facility-only models.
- Comprehensive Needs-Response Modelmethodology: comprehensive needs-response modelBy systematically identifying service gaps and responding through internal provision, external referral, or innovation, we ensure continuity of care because flexible problem-solving addresses unmet needs that rigid systems would otherwise overlook.
- Customized Employment Supportmethodology: customized_employmentBy providing individualized, ongoing job support based on personal strengths and interests, we improve job placement and retention because tailored interventions address both on- and off-the-job challenges specific to individuals with developmental disabilities.
- Person-Centered Planningmethodology: person-centered planningBy centering individual goals, strengths, and desires in long-term planning and service design, we produce more effective and meaningful outcomes because this approach increases autonomy, engagement, and alignment with personal aspirations.
- Strengthening Natural Supportsmethodology: strengthening natural supportsBy prioritizing family and community relationships in care planning, we enhance long-term well-being and resilience because individuals achieve greater stability and belonging when formal services reinforce, rather than replace, natural networks.