irs program accomplishments · form 990 part iii · fy2023
What they reported doing
- #1 primary $13.42MOFFICE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES HOME AND COMMUNITY BASED SERVICES & DAY PROGRAMS - TO PROVIDE HOME, COMMUNITY, AND CENTER BASED SERVICES THAT PROMOTE AND ENCOURAGE OUTCOMES FOR INDIVIDUALS WITH DEVELOPMENTAL DISABILITIES RELATING TO INDEPENDENCE, INDIVIDUALIZATION, COMMUNITY INCLUSION, AND PRODUCTIVITY.
- #2 $4.08MMANUFACTURING, REHABILITATION AND EMPLOYMENT - TO PROVIDE ASSESSMENT, TRAINING AND WORK OPPORTUNITIES FOR INDIVIDUALS WITH DISABILITIES THROUGH COMPETITIVE JOB PLACEMENT, SUPPORTED EMPLOYMENT AND DIRECT EMPLOYMENT.
named programs · 3 · from sources
What they call their work
Ability Awareness Awards
Annual recognition program honoring individuals and organizations that improve the lives of people with disabilities in Chautauqua County.
Allied Industries
Manufacturing division providing assessment, training, and employment opportunities for individuals with disabilities through competitive job placement and supported employment.
Diagnostic & Treatment Center
Provides diagnostic and primary care health services including dental and ancillary services for individuals with disabling conditions and the general public.
activities · 11 groups
What they do
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Medicaid Health Home Care Coordination 2 activities
- Administering screening and enrollment support for public health programsProvides free screening for the Social Care Network-1115 Waiver program, connecting individuals to critical long-term support services.
- Delivering care coordination and holistic support services for Medicaid recipientsProvides care coordination to integrate medical, mental health, substance abuse, and social service supports for Medicaid recipients. Supports individuals in accessing housing, legal assistance, food, and community engagement as part of person-centered care planning.
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Supported Employment for Developmental Disabilities 2 activities
- Delivering employment-related services for individuals with disabilitiesProvides pre-employment training, job placement, case management, job coaching, job retention, and supported employment services. Also offers assessment, training, and work opportunities through competitive job placement and direct employment programs for individuals with disabilities.
- Operating janitorial services as a community-based businessProvides janitorial services to the community at affordable prices, likely as a vocational or social enterprise initiative supporting individuals with disabilities.
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Residential Support for Developmental Disabilities 2 activities
- Providing home and community-based support services for individuals with developmental disabilitiesOperates as the Chautauqua County Chapter of The Arc New York, delivering home, community, and center-based services that promote independence, individualization, community inclusion, and productivity for individuals with intellectual and developmental disabilities. Services include direct care, supervision in activities of daily living, implementation of individual habilitation plans, and behavioral and psychological supports.
- Supporting housing access and permanent supportive housingImplements permanent housing placements without preconditions and adds wraparound services to support stability and independence for individuals with disabilities.
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Volunteer and Professional Training Programs 1 activity
- Conducting staff training in person-centered outcomes measurementTrained two employees as certified Personal Outcome Measures interviewers and provided training to over 30 additional staff members in conducting Personal Outcome Measures interviews to improve person-centered service delivery.
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Psychiatric Rehabilitation and Recovery Services 1 activity
- Delivering mental health treatment and recovery support servicesProvides treatment, support, advocacy, and service linkages to individuals enrolled in Personalized Recovery Oriented Services (PROS), HCBS, and CORE programs who face employment barriers due to mental health challenges.
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Recognition and Awards Programs 1 activity
- Hosting Ability Awareness Awards to recognize disability inclusion achievementsHosts the annual Ability Awareness Awards to recognize individuals and organizations that improve the lives of people with disabilities and honor personal achievements of people with disabilities.
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Healthcare Compliance and Ethics Programs 1 activity
- Implementing organizational compliance and ethics programsOperates a Compliance Program and Corporate Compliance Plan that includes policies on ethics, whistleblowers, the False Claims Act, conflict of interest, and exclusion screenings, with oversight and support from the Board of Directors.
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Day Habilitation Services 1 activity
- Operating Day Habilitation and Structured Day ProgramsRuns Day Habilitation Programs at five locations in Chautauqua County and provides individually designed Structured Day Program Services in an outpatient setting to support independence for individuals with traumatic brain injury and other developmental challenges.
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Non-Discriminatory Healthcare Services 1 activity
- Providing diagnostic and treatment services in primary and dental careOffers diagnostic and treatment services in primary care, dental care, and ancillary health services for individuals with disabling conditions, as well as the general public.
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Short-Term Rehabilitation Therapy 1 activity
- Providing outpatient physical and rehabilitative therapy servicesOperates physical therapy clinics staffed by professionals with over 60 years of combined experience, offering outpatient rehabilitation for orthopedic and sports injuries, post-surgical recovery, fall prevention, pulmonary rehabilitation, neurological conditions (including stroke, Parkinson’s, and developmental delay), and balance/coordination deficits. Utilizes tools like the Biodex Balance Assessment Program for objective cognitive and functional evaluations related to fall risk and concussion management.
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Non-Emergency Medical & Essential Transportation 1 activity
- Providing transportation assistance to individuals with disabilitiesOffers routine daily transportation assistance through the Centralized Transportation System to support community access and participation for individuals receiving services.
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financials · form 990 · fy2023
revenue
Total revenue$71.32M
Contributions & grants$1.04M1%
Program service revenue$60.08M84%
Investment income$870K1%
Other revenue$9.33M
expenses
Total expenses$67.53M
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$53.03M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$43.43M
Cash$3.76M
Investments$6.59M
Liabilities$20.66M
Net assets$22.77M
Liquid reserves1.8 mo
4 years on record · 2020–2023 · YoY revenue +5.7%
leadership · form 990 part vii · fy2023
Who runs it
paid leadership · 8
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ADNAN MUNIR | PHYSICIAN | 46 | $381K |
| DENISE JONES | CHIEF EXECUTIVE OFFICER | 33 | $378K |
| KELLY DIMITRI | COO/CFO | 38 | $288K |
| JOANNE BEVAN | AED IDD OPS | 40 | $187K |
| HEATHER BROWN | AED CLINICAL OPS | 40 | $186K |
| DEBRA LARSEN | RN MANAGER | 58 | $158K |
| JEFFERY BORST | DENTIST | 32 | $141K |
| DOUG ANDERSON | DIRECTOR | 3 | $2K |
board members · 13
- BARBARA STEWART — DIRECTOR
- DAWN COLUMBARE DNP — SECRETARY
- DONNA HAENGGI — DIRECTOR
- DR TODD JACOBSON MD — TREASURER
- LISA GOODELL — DIRECTOR
- MARIE CARRUBBA ESQ — DIRECTOR
- MARLENE SIRIANNO ESQ — DIRECTOR 22/23
- PATRICIA PERLEE — DIRECTOR
- R MICHAEL GOLDMAN ESQ — DIRECTOR
- RICH KIMBALL — VICE PRESIDENT
- RICHARD ERICKSON — PRESIDENT
- ROBERT GOOLD — DIRECTOR
- TIMOTHY ADAM — DIRECTOR
relationships · 17
Who they work with
- Allied Industries Partner — Collaborates with local and regional manufacturers through The Resource Center’s Manufacturing Division.
- Blue Cross/Blue Shield Partner — Accepted insurance provider for TRC Physical Therapy services
- Centers for Medicare and Medicaid Services Government — Complies with CMS regulations as part of its corporate compliance program
- Filling the Gap Partner — Collaborates with The Resource Center on services and supports for people with disabilities and their families, including joint fundraising events.
- Health Homes of Upstate New York (HHUNY) Partner — Coordinates with Managed Care Organizations on behalf of clients enrolled in Health Home services.
- Medicaid Government — Accepted insurance provider for TRC Physical Therapy services
- Medicare Government — Accepted insurance provider for TRC Physical Therapy services
- NYS Department of Health Government — Regulatory compliance with DOH rules and regulations
- NYS Office for People With Developmental Disabilities Government — Regulatory oversight and compliance relationship with OPWDD
- NYS Office of Medicaid Inspector General Government — Subject to OMIG regulations and compliance requirements
- NYSID Government — Assists The Resource Center in obtaining government contracts that create employment opportunities for people with disabilities.
- New York State Department of Health Government — TBI Structured Day Program is approved under the NYS DOH Traumatic Brain Injury Waiver.
- Office of Mental Health Government — Complies with OMH regulations as part of its service delivery framework
- The Arc New York Network — Chautauqua County Chapter of The Arc New York, operating as The Resource Center.
- The Arc New York Network — Member of The Arc New York, a statewide network of 35 chapters providing supports and services for people with intellectual and developmental disabilities.
- The Council on Quality and Leadership (CQL) Partner — Partnered with CQL in a four-day accreditation review process focused on quality assurance, shared values, and personal outcome measures.
- The Resource Center Partner — Co-located partner providing access to the Social Care Network-1115 Waiver screening services
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Basic Assurances Framework for Health, Safety, and Dignitymethodology: basic_assurances_frameworkBy implementing a standardized set of 10 non-negotiable protections, the organization ensures consistent safeguarding of individuals’ rights and well-being because embedding core ethical assurances into service delivery prevents systemic gaps in care quality.
- Person-Centered Planning and Goal-Driven Caremethodology: person-centered_planningBy directly engaging individuals in identifying personally important goals and tailoring services around those goals, the organization produces greater autonomy, progress, and dignity because self-directed planning fosters ownership and relevance in service outcomes.
- Whole-Person Care Coordination Addressing Social Determinantsmethodology: social_determinants_of_healthBy integrating medical, behavioral, and social service needs within a single care model based on individual priorities, the organization improves health and life outcomes because holistic support addresses root causes of disadvantage that isolated services cannot resolve.