irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $6.81MCOMMUNITY SERVICES PROGRAMS PROVIDE FAMILIES AND PEOPLE WHO LIVE IN THE COMMUNITY WITH THE LIFE-SKILLS TRAINING NECESSARY TO LIVE AND WORK INDEPENDENTLY.
- #2 $13.52MDAY SERVICES PROGRAMS PROVIDE TRAINING AND ASSISTANCE IN DAILY LIVING SKILLS AND BEHAVIOR ADJUSTMENTS TO ADULT DEVELOPMENTALLY DISABLED PARTICIPANTS.
named programs · 8 · from sources
What they call their work
Community Services
Delivers in-home and community-based support services tailored to individual goals and needs for people with developmental disabilities and their families.
Day Services
Offers training and support in daily living skills and behavior adjustments for adults with developmental disabilities to promote community participation and independence.
Employment Training Program (ETP)
One-year internship program that places individuals in community businesses with support toward eventual employment, paying minimum wage.
Recreational Services
Offers access to social and recreational activities such as sports, clubs, and social events to enhance community engagement and quality of life.
Residential Services
Provides individualized residential supports in apartments, homes, and family care settings to help people with developmental disabilities live independently in the community.
School-to-Work Transition
Partners with local school districts to provide work-based learning and prevocational training for high school students with developmental disabilities.
Self-Directed Services
Enables individuals to choose their own services and supports to create personalized plans for independent living.
Vocational Services
Provides job assessments, pre-vocational training, job placement, supported employment, and internship opportunities to help individuals achieve competitive employment.
activities · 10 groups
What they do
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Residential Support for Developmental Disabilities 3 activities
- Community-based support servicesDelivers community-based support services tailored to individual goals, needs, and desires, including assistance with daily activities, life-skills training, and fostering relationships and community engagement. Services are provided through community-based learning, college participation, transportation assistance, and family support planning.
- Intermediate care and day servicesOperates intermediate care facilities providing 24-hour care and independence-focused programming for 61 adults with developmental disabilities. Delivers day services including training in daily living skills and behavior adjustments to 500 adults with developmental disabilities.
- Residential and community living supportsProvides residential supports and services to help individuals with intellectual and developmental disabilities find and live in their chosen homes, including supported apartment living with Direct Support Professionals available from a few hours per week to 24 hours a day. Operates over 80 service locations in the Greater Rochester Region, including Frances I and Frances II Apartments in Brockport, NY, offering accessible design and supportive amenities for individuals receiving OPWDD services.
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Disability Rights Advocacy & Self-Advocacy Empowerment 2 activities
- Advocacy engagement with state officialsConducts annual advocacy visits to New York State legislators and OPWDD officials in Albany to represent the needs of people with intellectual and developmental disabilities.
- Self-advocacy capacity buildingHosts regular self-advocacy group meetings that empower individuals with intellectual and developmental disabilities to discuss legislation, careers, rights, and community change.
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Fundraising and Financial Support for IDD Services 2 activities
- Apprenticeship program expansionReceived nearly $300,000 from the New York State Department of Labor to expand its apprenticeship program, enhancing vocational training opportunities for individuals with intellectual and developmental disabilities.
- Preventive and family support servicesProvides in-home respite services and preventive services aimed at avoiding foster care placement and reducing Child Protective Services cases. Offers housing cost assistance to eligible individuals seeking to live independently and funds family expenses such as respite care, gym memberships, swim lessons, music lessons, and museum memberships for families caring for loved ones at home.
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Volunteer Engagement and Capacity Support 1 activity
- Community volunteer programSupports over 73 organizations through a community volunteer program that contributes more than 100,000 volunteer hours annually.
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Artist Marketplace Operations 1 activity
- Greeting card business and retail distributionOperates a boutique greeting card business producing and selling over 400 designs featuring original patent application artwork. Distributes cards through its website and in over 100 retail stores and museums across the United States.
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Inclusive Social & Recreational Events 1 activity
- Recreational and social programsOperates a Community Recreation Program serving thousands of adults and families in Monroe County since 1987, offering recreational activities such as basketball games, cooking clubs, ice cream socials, theater performances, swimming, crafts, dances, movies, picnics, and amusement park trips. Also offers a Lifestyles program with one-to-one support from Recreation and Leisure Time Coaches to pursue personalized leisure interests.
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Guardianship and Representative Payee Services 1 activity
- Self-directed care and support servicesProvides Self-Direction services for individuals eligible for New York State OPWDD waiver programs, including Broker services to develop individualized support plans and budgets, and Fiscal Intermediary services for hiring, payroll, billing, and fiscal reporting.
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Supported Employment for Developmental Disabilities 1 activity
- Supported employment through LAICO programEmploys over 100 individuals with intellectual and developmental disabilities in hand-intensive work such as sorting, packing, inspection, assembly, and shrink-wrapping through its LAICO program, which also provides meaningful employment opportunities via a greeting card business and document management services.
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Workforce Readiness Training 1 activity
- Vocational training and employment servicesOffers pre-vocational and employment services including job readiness training, resume development, interview practice, and skills training in integrated work environments. Operates a one-year Employment Training Program with paid internships and provides Supported Employment services with job coaching and follow-up support to help individuals obtain and maintain competitive jobs in the community.
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Student Career Readiness and Internship Placement 1 activity
- Work-Based Learning for studentsPartners with local school districts to deliver Work-Based Learning programs that combine classroom education with hands-on experience for high school students in their final years, preparing them for community employment.
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financials · form 990 · fy2024
revenue
Total revenue$108.89M
Contributions & grants$7.83M7%
Program service revenue$100.58M92%
Investment income$480K0%
Other revenue$0
expenses
Total expenses$96.63M
Program expenses89%
Admin / overhead11%
Fundraising0%
Salaries & benefits$74.85M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$69.40M
Cash$11.41M
Investments$2.10M
Liabilities$24.83M
Net assets$44.57M
Liquid reserves1.7 mo
3 years on record · 2020–2024 · YoY revenue +12.6%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 9
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| BRYAN O'DONOVAN | PRESIDENT AND CEO | 40 | $413K |
| LINDA ANDERSON | CHIEF FINANCIAL OFFICER | 40 | $274K |
| JAMES BRANCIFORTE | FORMER PRESIDENT AND CEO | 0 | $253K |
| CHERYL LEADER | CHIEF HUMAN RESOURCES OFFICER | 40 | $224K |
| KEITH GILDERHUS | CHIEF INFORMATION OFFICER | 40 | $220K |
| DEBRA ARGUS | DIRECTOR OF HEALTH SERVICE | 40 | $198K |
| JONATHAN SEMMLER | CONTROLLER | 40 | $170K |
| TIMOTHY NEILANS | SENIOR MANAGER | 40 | $157K |
| KIMBERLY ALBERT | CHEIF PROGRAM OFFICER | 40 | $145K |
board members · 14
- ANITA GREEN — DIRECTOR
- ANNA N KORUS — DIRECTOR
- CATHY HOUSTON-WILSON PHD — SECRETARY
- CHRISTINE MCKINLEY — DIRECTOR
- DON A FUREY PHD — VICE-CHAIRMAN
- GERALD P COX PHD — DIRECTOR
- JAMES TOBIN — DIRECTOR
- JOEL DIMARTINO — DIRECTOR
- JULIEANN N WARNER MD — DIRECTOR
- LORI A KLAFEHN — DIRECTOR
- MARY SQUIRES — TREASURER
- RITA WAGNER — DIRECTOR
- THOMAS SMITHGALL — CHAIRMAN
- VINCE MITRANO — DIRECTOR EMERITUS
relationships · 21
Who they work with
- Classified Scanning & Shredding Partner — Provides document management services as a social enterprise initiative of Lifetime Assistance Inc.
- Confidential Corporate Compliance Hotline Government — Third-party hotline for reporting Title VI complaints related to discrimination.
- Developmental Disabilities Alliance of Western New York Partner — Advocacy and support organization for individuals with developmental disabilities, provided as a resource partner
- Facebook Partner — LAICO maintains an official presence on Facebook for outreach and engagement.
- Front Door Office Finger Lakes Government — Regional access point for OPWDD services, listed as a contact resource for individuals seeking support
- Lifetime Assistance Foundation Funder — Grants funds to families through the Family Reimbursement Program.
- New York State Department of Labor Government — Received nearly $300,000 in funding from the agency to expand apprenticeship programs.
- New York State Office for People With Developmental Disabilities Government — Engages in advocacy meetings with OPWDD officials to represent the needs of the I/DD community.
- New York State Office for People with Developmental Disabilities Government — Provides eligibility for OPWDD waiver services that enable access to Lifetime Assistance's Self-Direction programs.
- New York State Rehabilitation Association, Inc. Partner — Professional association supporting rehabilitation services, listed as a resource for vocational and rehabilitation support
- OPWDD Government — Reserves housing units for individuals receiving services from the Office for People With Developmental Disabilities (OPWDD).
- Office for People with Developmental Disabilities Government — State agency providing resources and services for individuals with developmental disabilities, linked as a key partner resource
- Parkleigh Partner — Retail partner selling Patent Press greeting cards in Rochester, NY
- Patent Press Greeting Cards Partner — Produces and sells greeting cards as a social enterprise initiative of Lifetime Assistance Inc.
- Person Centered Services Partner — Service provider offering person-centered supports, linked as a resource for individuals and families
- Record Archive Partner — Retail partner selling Patent Press greeting cards in Rochester, NY
- Rochester Institute of Technology Partner — Collaborated with RIT to win first place at the 2026 NYSID CREATE Symposium.
- Self-Advocacy Association of New York State Network — Participates in SANYS Conference and has a self-advocacy group involved in the organization.
- University of Rochester Medical Center – Strong Center for Developmental Disabilities Partner — Research and clinical center providing resources for developmental disabilities, listed as an educational and support resource
- local school districts Partner — Collaborates with local school districts to deliver Work-Based Learning programs for high school students.
- local senior centers Partner — Partnership with local senior centers to provide community-based activities for senior citizens with intellectual and developmental disabilities.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Person-Centered Planning and Self-Directionmethodology: person-centered_planningBy centering individuals in the design and control of their own services—through person-centered planning and self-direction—we produce greater autonomy, independence, and quality of life because personal agency is foundational to dignity and successful outcomes.
- Self-Advocacy and Skill-Building for Independencemethodology: self_advocacyBy equipping individuals with tools for self-advocacy and providing individualized coaching and community-based skill development, we increase independence and community integration because building personal capacity enables lifelong self-determination.
- Social Enterprise and Supported Employmentmethodology: supported_employmentBy creating employment opportunities through a social enterprise model and person-centered vocational planning, we produce economic participation, inclusion, and dignity for people with intellectual and developmental disabilities because meaningful work fosters identity, purpose, and independence.