named programs · 5 · from sources
What they call their work
Advanced Cardiac Monitoring
Enterprise-wide implementation of Spacelabs Healthcare monitoring technology with Rothman Index integration for early detection of patient deterioration.
Behavioral Health Services
Offers comprehensive behavioral health care including mental health support, crisis intervention, and care coordination, enhanced by facility improvements funded through grants.
Mobile Health Unit
Provides monthly preventive care, screenings, behavioral health support, sexual health services, and care coordination at community locations such as Niagara Pride’s office for LGBTQIA2S+ individuals and underserved populations.
Neurology Clinic at Summit Healthplex
Partnership with Eastern Niagara Neurology to provide specialized neurological care for conditions including stroke, epilepsy, Parkinson’s disease, and neuropathy in Niagara County.
Pulsara Emergency Communication System
Real-time communication platform used to streamline emergency care coordination for stroke, heart attack, trauma, and behavioral health emergencies between first responders and hospital teams.
activities · 10 groups
What they do
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Outpatient and Emergency Care Services 2 activities
- Delivers emergency and psychiatric emergency servicesOperates a full-service Emergency Department treating over 25,000 patients annually for conditions including cardiac emergencies, stroke, trauma, respiratory distress, infections, orthopedic injuries, behavioral health crises, and pediatric emergencies. Features immediate access to on-site imaging, lab testing, surgical teams, and Pulsara-enabled pre-arrival coordination. Includes the only dedicated psychiatric emergency department in Niagara County.
- Operates a full-service regional medical centerProvides comprehensive inpatient and outpatient hospital services including emergency care, surgery, women's health, oncology, wound care, heart center services, and diagnostic imaging at its main campus in Niagara Falls. The 171-bed facility serves as a regional medical hub offering a wide range of clinical specialties.
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HIV/AIDS Prevention and Support Services 1 activity
- Delivers mobile health clinic servicesOperates a Mobile Health Van that provides primary and preventive care, chronic disease management, STI and HIV screening, PrEP services, mental health support, and social determinants of health (SDOH) screenings at scheduled community locations, including monthly clinics at Niagara Pride’s office. Offers walk-in access and referrals for gender-affirming care.
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Volunteer-Driven Residential Care Support 1 activity
- Engages volunteers in patient and operational supportUtilizes volunteers across generations in patient-facing and administrative roles, including greeting patients, staffing information desks, supporting events, aiding transportation programs like CARExpress, and providing clerical assistance to enhance patient experience and operations.
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Child Advocacy and Trauma Support Centers 1 activity
- Operates Child Advocacy Center with national accreditationRuns the Child Advocacy Center of Niagara, a nationally accredited program that provides coordinated, trauma-informed services for children affected by abuse or neglect.
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Telehealth and Urgent Care Access 1 activity
- Operates outpatient health centers and primary care networkManages multiple satellite facilities including primary care offices in Niagara Falls, Wheatfield, and Town of Niagara; the Golisano Center for Community Health; and the Summit Healthplex—a modern outpatient facility offering primary care, specialty services, imaging, and rehabilitation.
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Skilled Nursing and Rehabilitation Facilities 1 activity
- Operates skilled nursing and rehabilitation facilityRuns the Schoellkopf Health Center, a 120-bed skilled nursing facility providing short-term rehabilitation and long-term care for older adults. Offers individualized therapy programs, 24/7 skilled nursing, and social and therapeutic activities to support recovery and resident well-being.
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Advanced Surgical and Cardiac Care 1 activity
- Provides cardiac care and interventional cardiologyOperates the first and only cardiac catheterization lab in Niagara County, delivering 24/7 diagnostic and interventional services such as angiograms, angioplasty, and stent placement. Also offers heart failure management, stress testing, echocardiograms, nuclear imaging, stroke care, and a Cardiopulmonary Rehabilitation Program.
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Comprehensive Women's Health Services 1 activity
- Provides maternity and obstetric servicesOffers the only labor and delivery services in Niagara County with private suites for labor, delivery, and recovery, a certified nursery for healthy and high-risk newborns, and specialized maternal-newborn nursing care. Delivers more babies annually than any other hospital in the county.
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Orthopedic Surgery and Musculoskeletal Care 1 activity
- Provides orthopedic and sports medicine careOffers diagnosis and treatment of musculoskeletal conditions through a partnership with UB Orthopaedics & Sports Medicine. Services include evaluation, surgery, advanced joint replacement, non-surgical treatments (physical therapy, injections, bracing), and specialized sports medicine for injury prevention and recovery.
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Community Health Center Services 1 activity
- Provides primary and preventive careOffers annual wellness visits, immunizations, chronic disease management (e.g., diabetes, hypertension), preventive screenings, and follow-up care through primary care providers across its network of clinics and mobile services.
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financials · form 990 · fy2024
revenue
Total revenue$146.71M
Contributions & grants$14.05M10%
Program service revenue$121.18M83%
Investment income$4K0%
Other revenue$11.48M
expenses
Total expenses$137.80M
Program expenses85%
Admin / overhead15%
Fundraising0%
Salaries & benefits$81.70M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$99.49M
Cash$17.34M
Investments$0
Liabilities$73.63M
Net assets$25.86M
Liquid reserves1.5 mo
4 years on record · 2020–2024 · YoY revenue +14.3%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 13
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| JOSEPH A RUFFOLO | PRESIDENT AND CEO | 36 | $676K |
| KALAISELVI RAJENDRAN | PHYSICIAN | 40 | $465K |
| PETER MUSCARELLA II MD | DIRECTOR AND PHYSICIAN | 36 | $459K |
| RAJINDER PAL SINGH BAJWA MD | DIRECTOR AND PHYSICIAN | 36 | $444K |
| ZUBAIR SHAIKH | PHYSICIAN | 40 | $435K |
| HANNAH BAILEY | PHYSICIAN | 40 | $434K |
| SHAAN ALAM | PHYSICIAN | 40 | $343K |
| MILIND CHAUDHAIR | PHYSICIAN | 40 | $335K |
| RICHARD BRAUN | EXECUTIVE VP & COO EFF. OCT. 2024 | 36 | $270K |
| SHEILA KEE | EXECUTIVE VP & COO THROUGH OCT. 2024 | 36 | $254K |
| PAM LEVERING | VP OF NURSING | 40 | $156K |
| VIJAY BOJEDLA MD | VP & CMO | 36 | $156K |
| MATTHEW DUBOIS | CFO | 36 | $147K |
board members · 12
- CARMEN A GRANTO — DIRECTOR
- CHARLES G RADER PHD — TREASURER
- CYNTHIA A BIANCO — VICE CHAIRMAN
- DON J KING — DIRECTOR
- GERALD GORMAN MD — DIRECTOR
- JAMES C ROSCETTI — CHAIRMAN
- JOHN L GRECO — DIRECTOR
- JUDITH A NOLAN POWELL — DIRECTOR
- MARGARET M TOOHEY — SECRETARY
- MARION B LAVIGNE PHD — DIRECTOR
- MARK D PERRY MD — DIRECTOR
- MATTHEW FELDMAN — DIRECTOR
relationships · 23
Who they work with
- CARExpress Partner — Volunteers assist with transportation programs such as CARExpress
- CMS Government — Recognized by CMS with the Birthing-Friendly designation for high-quality maternity care.
- Catholic Health Partner — Collaborates with Catholic Health to deliver comprehensive cardiovascular services through a coordinated regional network of care.
- DOH Lockport Partner — Host site for the Mobile Health Van services.
- Eastern Niagara Neurology Partner — Partnership to expand access to neurological care at Summit Healthplex in Niagara County.
- Eastern Niagara Neurology Partner — Partnership to expand access to specialized neurological care at Summit Healthplex, providing services such as stroke monitoring, EEG testing, and treatment for conditions like Parkinson's disease and epilepsy.
- Erie County Medical Center Partner — Works with Erie County Medical Center to expand access to comprehensive cardiovascular services through regional coordination.
- Golisano Center for Community Health Partner — Co-located site offering primary care and community health services in downtown Niagara Falls.
- Golisano Center for Community Health Partner — Collaborates with the Emergency Department to provide integrated care and faster treatment.
- Great Lakes Cardiovascular/General Physician, P.C. Partner — Contracts with Great Lakes Cardiovascular/General Physician, P.C. to provide cardiology services at The Heart Center of Niagara.
- Grigg Lewis Foundation, Inc. Funder — Provided a $25,000 grant to support improvements in the behavioral health patient care environment.
- Kaleida Health Partner — Partners with Kaleida Health to provide integrated cardiovascular services within a regional care network.
- Legacy Health Partner — Operates the Laboratory Patient Service Center at the Porter Road location.
- Niagara County Health Department Partner — Collaborates with the medical center to identify and address community health priorities.
- Niagara Falls Memorial Medical Center Partner — Directly connected hospital providing integrated access to diagnostic, specialty, surgical, and emergency services for Schoellkopf Health Center residents.
- Niagara Pride Partner — Partnership to expand access to inclusive health and wellness services for the LGBTQIA2S+ community through monthly mobile health clinics at Niagara Pride's office.
- Niagara Pride Partner — Partnership to provide monthly mobile health services at Niagara Pride’s office for the LGBTQIA2S+ community.
- Northwest Bank Partner — Host site for the Mobile Health Van services.
- Spallino Tower Partner — Host site for the Mobile Health Van services.
- Summit Healthplex Partner — Outpatient care site providing primary care and access to specialty and diagnostic services on Williams Road.
- The Heart Center of Niagara Partner — Specialty cardiovascular care provider offering services accessible to Schoellkopf Health Center residents.
- UB Orthopaedics & Sports Medicine Partner — Partnership providing access to expert orthopedic evaluation, treatment, surgery, rehabilitation, and sports medicine services.
- Wrobel Tower Partner — Host site for the Mobile Health Van services.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Integrated Care Deliverymethodology: community_based_care_deliveryBy bringing healthcare services directly into trusted community and neighborhood settings—via mobile units and local partnerships—the organization improves access and utilization among underserved populations because proximity and familiarity reduce logistical and trust-based barriers.
- Integrated Care Coordinationmethodology: integrated_care_modelBy co-locating emergency, specialty, rehabilitation, and diagnostic services on a single campus and integrating them into a unified network, the organization reduces treatment delays and fragmentation because physical and operational integration enables faster, more coordinated care.
- Patient-Centered Care Modelmethodology: patient-centered_careBy tailoring medical care to individual needs, beliefs, and goals, the organization improves patient experience and health outcomes because personalized engagement fosters trust, adherence, and continuity.
- Preventive Care as a Pathway to Equitymethodology: preventive_care_modelBy delivering preventive and primary care directly to underserved communities, the organization enables early detection and reduces disparities because accessible frontline services interrupt cycles of delayed care and poor health outcomes.