irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $102.11MOutpatient Routine/Surgery Services:Emergency Visits (Net of Admits) = 30,860Referred Ambulatory Visits = 44,978Operating Room = 4,030Interventional Radiology = 470
- #2 $754KClinic/Primary Care Services:Primary Care Visits = 1,282
named programs · 2 · from sources
What they call their work
Clinic/Primary Care Services
Delivers primary care visits for routine and preventive health needs, with over 1,200 visits reported in 2024
Outpatient Routine/Surgery Services
Provides emergency care, ambulatory visits, operating room procedures, interventional radiology, and GI laboratory services; served over 30,000 emergency visits and thousands of surgical cases annually
activities · 13 groups
What they do
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Advanced Surgical and Cardiac Care 2 activities
- Delivering advanced cardiac and vascular careProvides comprehensive heart and vascular care, including cardiac surgery, catheterization labs, a Cardiovascular ICU with 24/7 intensivist coverage, and innovative procedures such as PFO closure and cardiac contractility modulation (CCM) implants.
- Providing specialized stroke careOperates a Joint Commission-certified Advanced Comprehensive Stroke Center, recognized nationally for high performance and receiving top quality awards from the American Heart Association.
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Medical Research Funding 1 activity
- Conducting medical research and educationSpends $3 million annually on medical education and research initiatives.
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Outpatient and Emergency Care Services 1 activity
- Conducting outpatient and surgical servicesDelivers outpatient routine and surgical services including emergency visits, ambulatory care, operating room procedures, interventional radiology, and GI laboratory procedures, with documented service volumes across multiple tax years.
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Chaplaincy and Spiritual Care Services 1 activity
- Delivering spiritual care across healthcare settingsProvides spiritual care services through a team of over thirty chaplains across acute care, long-term care, and home care facilities.
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Comprehensive Women's Health Services 1 activity
- Delivering women's health servicesProvides comprehensive women's health services including pregnancy care, wellness screenings, and treatment for serious health conditions.
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Community Health Fairs and Screenings 1 activity
- Offering free community health programsProvides free health screenings and health education programs led by medical professionals at community events across Western New York.
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Telehealth and Urgent Care Access 1 activity
- Operating acute and emergency care hospitalsOperates six hospitals and over 75 healthcare locations across Western New York, providing emergency, critical, and acute care services to over 100,000 patients annually in emergency departments.
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Orthopedic Surgery and Musculoskeletal Care 1 activity
- Performing orthopedic and general surgeryProvides routine and complex general surgery and is recognized as "High Performing" for knee and hip replacements by U.S. News & World Report, with national awards for orthopedic excellence.
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Sliding Fee Scale Healthcare 1 activity
- Providing charity and subsidized careProvides over $204 million in charity care and community benefits, including $33 million in subsidized health services and $8 million in free and low-cost care annually.
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Skilled Nursing and Rehabilitation Facilities 1 activity
- Providing home and senior care servicesOffers home care services including nursing and personal assistance, as well as long- and short-term senior care with a wellness-focused approach, including a 160-bed subacute rehabilitation and nursing facility.
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Language Access Services 1 activity
- Providing language and communication assistance servicesProvides free interpretation, translation, and communication aids for patients with limited English proficiency or disabilities, including qualified sign language interpreters, translated materials, and alternative formats such as large print and audio.
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Community Health Center Services 1 activity
- Providing primary care clinic servicesDelivers primary care through clinic services, providing over 1,200 visits annually as reported in IRS 990 filings.
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Uncategorized 1 activity
- Monitoring patient quality and safetyEmploys 50 quality and patient safety specialists who monitor over 5,000 quality measures across the healthcare system.
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financials · form 990 · fy2024
revenue
Total revenue$225.43M
Contributions & grants$13.25M6%
Program service revenue$210.77M94%
Investment income$545K0%
Other revenue$859K
expenses
Total expenses$214.60M
Program expenses85%
Admin / overhead16%
Fundraising0%
Salaries & benefits$102.81M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$165.35M
Cash$25.05M
Investments$15K
Liabilities$132.32M
Net assets$33.03M
Liquid reserves1.4 mo
3 years on record · 2020–2024 · YoY revenue +14.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 24
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Joyce Markiewicz | President & CEO Administration CH | 0 | $1.91M |
| Mark Sullivan | President CHS - FORMER | 0 | $1.86M |
| James Garvey | Executive VP, COO | 0 | $1.04M |
| David Macholz | Chief Financial Officer | 0 | $898K |
| Martin Boryszak | Senior VP of Acute Care & President of MHB | 0 | $827K |
| Dr Michael Galang | Senior VP, Chief Information Officer | 0 | $707K |
| Charles Urlaub | Senior VP Strategic Growth & Partnerships | 0 | $662K |
| Laura Cianflone | Senior VP Human Resources | 0 | $605K |
| Walter Ludwig | President & CEO KMH | 55 | $488K |
| Leonardo Sette-Camara | General Counsel | 0 | $475K |
| Lisa Cilano | Senior VP, RMC & Business Advisory | 0 | $460K |
| Thomas Gleason | Senior VP Home & Community Based Care | 0 | $458K |
| Bartholomew Rodrigues | Executive VP - Chief Mission & Ethics Officer | 0 | $457K |
| Dr Erik Diringer | Physician Intensivist KMH | 55 | $454K |
| Edward Stehlik | Physician Medical Staff KMH | 55 | $437K |
| Dr Michael Gough | Physician Intensivist KMH | 55 | $426K |
| Dr James Fitzpatrick | Physician Kenmore Specialty KMH | 55 | $331K |
| Rebecca McCormick Boyle | Chief Integration Officer | 0 | $321K |
| Russell Edwards | VP Finance & Corporate Controller | 0 | $287K |
| Tarvinder Gilotra | Physician Infectious Disease KMH | 55 | $281K |
| Megan Aldrich | President of Sisters of Charity Hospital | 0 | $255K |
| Hans Cassagnol | Chief Physician Executive | 0 | $250K |
| Victor Filadora | Chief Physician Executive | 0 | $208K |
| Catherine Mohr | Chief Nursing Officer | 0 | $203K |
board members · 1
- Adam Dean — Director
relationships · 24
Who they work with
- American Heart Association Government — Recognized the hospital with the highest Gold Quality Achievement Awards for Heart Attack and Stroke Care through its Mission: Lifeline Get With the Guidelines program.
- Blue Cross Blue Shield Government — Designated Mercy Hospital as a Blue Distinction Center+ for Cardiac Care based on quality metrics.
- Catholic Health Network — Kenmore Mercy Hospital is part of the Catholic Health system, which implements system-wide compliance and language assistance policies.
- Catholic Health Network — Kenmore Mercy Hospital is part of the Catholic Health system, which implements system-wide language assistance policies.
- Catholic Health System Network — Member of the Catholic Health System in Western New York, operating under a shared mission and governance structure.
- Catholic Medical Partners Partner — Collaborated on the Community Health Needs Assessment for Erie and Niagara Counties.
- Congregation of the Mission (Vincentian Fathers) Partner — Co-sponsor of Catholic Health, responsible for ensuring alignment with Catholic mission and teachings
- Diocese of Buffalo Government — Religious sponsor of Catholic Health, carrying on its mission in the Buffalo-Niagara region.
- Diocese of Buffalo Partner — Co-sponsor of Catholic Health, responsible for ensuring alignment with Catholic mission and teachings
- Erie County Department of Health Government — Collaborated on the Joint Erie County Community Health Assessment.
- Ethical and Religious Directives for Catholic Healthcare Services Government — Guiding ethical and religious framework cited in the provision of spiritual care services.
- Franciscan Sisters of St. Joseph Government — Religious sponsor of Catholic Health, carrying on its mission in the Buffalo-Niagara region.
- Hospital Compare Government — Reports quality data to Hospital Compare, a government website for Medicare-certified hospitals.
- Institute for Healthcare Improvement Partner — Implements IHI's Central Line Bundle to reduce central line infection risk.
- Joint Commission Government — Certified by the Joint Commission as an Advanced Comprehensive Stroke Center.
- Niagara County Department of Health Government — Collaborated on the Joint Niagara County Community Health Assessment.
- Sisters of Mercy Network — Religious order that founded and sponsored Kenmore Mercy Hospital and other Mercy-affiliated facilities.
- Society of Thoracic Surgeons Government — Rated Kenmore Mercy Hospital's heart bypass and valve replacement surgeries with a Top 3-star rating.
- The Joint Commission Government — Certifies Kenmore Mercy Hospital as an Advanced Comprehensive Stroke Center
- The Joint Commission Government — Subject to accreditation and patient safety reporting through The Joint Commission.
- The Leapfrog Group Government — Participates in The Leapfrog Group’s patient safety scoring system for hospitals.
- U.S. Department of Health and Human Services, Office for Civil Rights Government — Federal agency with which Catholic Health is required to comply and where civil rights complaints can be filed.
- U.S. News & World Report Government — Designates Kenmore Mercy Hospital as high-performing in orthopedic care
- U.S. News & World Report Government — Named the hospital a High Performing Hospital for Heart Attack Care during 2022–2023.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Ensure equitable access through non-discrimination and language access policiesmethodology: non-discrimination-and-accessibility-complianceBy prohibiting discrimination and offering multilingual services, we ensure equitable access to care for all patients, including those with limited English proficiency, because inclusive access policies remove systemic barriers to care.
- Integrate spiritual care to support holistic healingmethodology: spirituality_and_healingBy providing inclusive spiritual care grounded in the belief that all individuals possess innate spirituality, we support holistic healing because spiritual well-being enhances the body's natural recovery processes.
- Use community health needs assessments to target care for the underservedmethodology: community_health_needs_assessment-driven-planningBy conducting community health needs assessments, we identify and prioritize health disparities, then develop targeted implementation plans to improve access to care for the poor and underserved because data-driven planning ensures resources are directed where they are most needed.