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UNITED HEALTH SERVICES HOSPITALS INC

BINGHAMTON, NY · EIN 161165049 · Form 990 · FY2024 · NTEE E220 · Health Care · Very Large (>$50M) · nyuhs.org
revenue
$1.2B
expenses
$1.1B
net assets
$247.9M
employees
6,421
volunteers
222
program ratio
88%
mission · from form 990

(SEE SCHEDULE O)UNITED HEALTH SERVICES HOSPITALS, INC. (HEREAFTER REFERRED TO AS UHS HOSPITALS), IS A NOT-FOR-PROFIT PROVIDER OF HEALTH CARE SERVICES AND IS PART OF AN INTEGRATED HEALTH CARE DELIVERY SYSTEM SERVING NEW YORK'S SOUTHERN TIER AND SURROUNDING AREAS. UHS HOSPITALS FULFILLS ITS MISSION BY WORKING TOGETHER WITH THE COMMUNITY, PHYSICIANS, AND OTHER HEALTH CARE PROVIDERS TO CONTINUOUSLY IMPROVE THE AVAILABILITY AND QUALITY OF SERVICES.

profile · synthesized from sources

United Health Services Hospitals Inc. is a not-for-profit health care provider and part of an integrated delivery system serving New York's Southern Tier and surrounding areas. It operates multiple hospitals and clinics, offering emergency care, outpatient services, inpatient treatment, and senior living facilities. The organization emphasizes community collaboration, physician partnerships, and improving access to quality health care across a multi-county region.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $481.22M
    OUTPATIENT AND AMBULATORY SERVICES (SEE SCHEDULE O)UHS HOSPITALS ALSO PROVIDES A COMPREHENSIVE RANGE OF OUTPATIENT DIAGNOSTIC AND TREATMENT SERVICES, ON ITS WILSON MEDICAL CENTER AND BINGHAMTON GENERAL HOSPITAL CAMPUSES. WILSON MEDICAL CENTER PROVIDES A FULL RANGE OF MEDICAL OUTPATIENT SERVICES, INCLUDING EMERGENCY DEPARTMENT, AMBULATORY SURGERY, FULL-SERVICE LABORATORY, COMPREHENSIVE IMAGING, GASTROENTEROLOGY LAB, CARDIAC CATH LAB, PHARMACY, AND OTHER PROCEDURAL OUTPATIENT SERVICES. BINGHAMTON GENERAL HOSPITAL ALSO PROVIDES AN EMERGENCY DEPARTMENT, AMBULATORY SURGERY, LABORATORY, INFUSION, IMAGING AND GASTROENTEROLOGY LAB SERVICES, IN ADDITION TO CARDIAC REHABILITATION, OUTPATIENT MENTAL HEALTH, AND OUTPATIENT SUBSTANCE USE DISORDER SERVICES. TOTAL PATIENT VISITS FOR OUTPATIENT SERVICES FOR YEAR-END 2024 TOTALED 2,358,154 EXCLUSIVE OF THE CLINIC SERVICES NOTED IN 4C BELOW. INCLUDED IN THE 2,358,154 VISITS WERE 56,768 EMERGENCY ROOM VISITS, 10,953 EMERGENCY ROOM TREATED AND ADMITTED AS ACUTE CARE PATIENTS, 1,663,408 OUTPATIENT LAB TESTS, 240,152 SPECIALTY CARE VISITS, AND 197,535 IMAGING AND RADIOLOGY OUTPATIENT VISITS. IN 2024, UHS HOSPITALS GAVE FINANCIAL ASSISTANCE TO APPROXIMATELY 19,839 PATIENTS FOR WHICH $14,278,300 OF OUTPATIENT CARE (AT CHARGES) WAS PROVIDED.
  2. #2 $220.81M
    CLINICS (SEE SCHEDULE O)UHS HOSPITALS PROVIDES A WIDE RANGE OF PRIMARY CARE AND SPECIALTY CARE CLINICS. PRIMARY CARE SERVICES ARE THE FOUNDATION FOR SERVING THE COMMUNITY WITH A COORDINATED SYSTEM OF CARE, WITH SPECIAL ATTENTION TO UNDER-SERVED AREAS. UHS HOSPITALS OFFERS SIXTEEN PRIMARY CARE CENTERS LOCATED THROUGHOUT A MULTI-NEW YORK COUNTY SERVICE AREA: 1)BINGHAMTON FAMILY CARE, 2) UPPER FRONT STREET (BINGHAMTON), 3) CLINTON STREET (BINGHAMTON), 4) NORTHERN TIOGA, 5) DEPOSIT, 6) WINDSOR, 7) JOHNSON CITY, 8) VESTAL PARKWAY (VESTAL), 9) CANDOR, 10) OWEGO, 11) GREENE, 12) ENDICOTT, 13) MAIN STREET (JOHNSON CITY), 14) BINGHAMTON PEDIATRICS, 15) HOOPER ROAD (ENDWELL) AND 16)ROBINSON STREET (BINGHAMTON). OTHER OUTPATIENT SERVICES INCLUDE: TWO SCHOOL BASED HEALTH CENTERS, TWO WALK-IN CARE CENTERS, DIABETES MANAGEMENT CENTER, DENTAL CLINIC, NEPHROLOGY CLINIC, PLASTIC SURGERY CLINIC, AND THE WOMENS' HEALTH CENTER. TOTAL PATIENT CLINIC VISITS/PHYSICIAN ENCOUNTERS FOR THE UHS CLINCS AT YEAR END 2024 TOTALED 326,120 PRIMARY CARE AND 262,141 SPECIALTY CARE CLINIC VISITS.UHS HOSPITALS FULFILLS ITS MISSION BY WORKING TOGETHER WITH THE COMMUNITY, PHYSICIANS, AND OTHER HEALTH CARE PROVIDERS TO CONTINUOUSLY IMPROVE THE AVAILABILITY AND QUALITY OF SERVICES AND THE ABILITY TO PROVIDE EDUCATIONAL PROGRAMS IN WHICH GRADUATE, UNDERGRADUATE AND CONTINUING MEDICAL EDUCATION, AS WELL AS NURSING AND OTHER PROFESSIONAL,TECHNICAL TRAINING AND SCHOLARSHIP PROGRAMS, AND MAKING WELL-TRAINED HEALTH CARE PROFESSIONALS AND ADVANCED CLINICAL AND MEDICAL PRACTICES AVAILABLE TO THE PUBLIC. IN 2024, APPROXIMATELY 115 RESIDENTS, MEDICAL STUDENTS, REGISTERED NURSING, AND PHARMACY STUDENTS BENEFITTED FROM UHS HOSPITALS PROGRAMS. DUE TO COVID, STUDENT PARTICIPATION HAD BEEN LIMITED FOR THE PAST SEVERAL YEARS AND THE NUMBERS ARE NOW MORE CONSISTENT WITH PRE-COVID LEVELS. UHS HOSPITALS ALSO PROVIDES PROGRAMS AND SERVICES TO EDUCATE OUR PATIENTS, THEIR FAMILIES, BUSINESSES AND THE COMMUNITY AT LARGE ABOUT PROMOTING HEALTHY LIFESTYLES, FACILITATING UNDERSTANDING OF PERSONAL HEALTH STATUS, INCREASING KNOWLEDGE OF HEALTH CARE OPTIONS, AND ENCOURAGING EFFECTIVE UTILIZATION OF THE HEALTH-CARE SYSTEM. UHS HOSPITALS ALSO SPONSORS COMMUNITY ORGANIZATIONS THAT BRING PROGRAMS TO THE COMMUNITY WHICH ARE MOST DIRECTLY RELATED TO HEALTH ISSUES OR PROMOTE LOCAL HEALTH AND HUMAN SERVICES WITHIN THE COMMUNITY. UHS PROVIDED $256,000 IN SPONSORSHIP FUNDS IN 2024.
named programs · 5 · from sources

What they call their work

Medical Residency Program
Graduate medical education program training residents and medical students in partnership with academic institutions, contributing to workforce development and clinical excellence.
Outpatient and Ambulatory Services
Comprehensive outpatient diagnostic and treatment services at Wilson Medical Center and Binghamton General Hospital, including emergency department, ambulatory surgery, laboratory, imaging, cardiac cath lab, infusion, and gastroenterology services.
Primary and Specialty Care Clinics
Network of 16 primary care centers and specialty clinics across multiple counties, including pediatrics, diabetes management, dental, nephrology, plastic surgery, and women’s health, plus school-based and walk-in care centers.
UHS Delaware Valley Hospital Medical Neighborhood Project
State-of-the-art four-story development to expand and modernize services at the Walton, NY critical access hospital, enhancing emergency care, diagnostics, and outpatient services for the rural community.
UHS Senior Living at Ideal
Senior living facility in Endicott, NY offering independent living apartments, assisted living, adult care, skilled nursing care, and short-term rehabilitation services with 24/7 medical support and therapeutic activities.
activities · 13 groups

What they do

  • Diagnostic Testing and Imaging Services 1 activity
    • Delivering diagnostic and imaging services
      Provides comprehensive outpatient diagnostic services including radiology/x-ray, ultrasound, CT scanning, vascular and interventional radiology, nuclear medicine, fluoroscopy, scoliosis series, laboratory testing, and cardiac catheterization. Conducted over 1.6 million outpatient lab tests and nearly 200,000 imaging visits in 2024.
  • Comprehensive Women's Health Services 1 activity
    • Delivering pediatric and women’s health services
      Provides pediatric care at the Upper Front Street location in Binghamton and offers comprehensive maternity and obstetrics services, including prenatal education and postnatal support, across multiple care sites.
  • Peer-Led Mental Health Support Groups 1 activity
    • Hosting ostomy and intestinal fistula support group
      Operates a free, bi-monthly support group for patients living with ostomies and intestinal fistulas, providing peer support and clinical guidance.
  • Perinatal Support Services 1 activity
    • Offering maternal and newborn education programs
      Provides childbirth preparation classes, one-night childbirth and newborn care classes covering labor, delivery, bathing, diapering, breastfeeding, circumcision, and cord care. Also offers dedicated breastfeeding education for women making or considering feeding decisions.
  • Outpatient and Emergency Care Services 1 activity
    • Operating acute care hospitals and emergency services
      Operates multiple hospitals including a 280-bed Level II trauma center, a 220-bed hospital, and a 25-bed critical access hospital, all providing 24-hour emergency care, inpatient treatment, and specialized services such as stroke care, cardiac monitoring, and intensive care. These facilities serve communities across New York State with comprehensive emergency and surgical care.
  • Patient and Family Support Services 1 activity
    • Operating patient support and advocacy services
      Provides care and comfort support during hospital stays and maintains patient relations and advocacy offices at multiple hospital locations to address concerns about medical care and improve patient experience.
  • Community Health Center Services 1 activity
    • Operating primary and preventive care centers
      Runs a network of sixteen primary care centers and additional preventive care clinics across Binghamton, Candor, Deposit, Downsville, Endicott, Endwell, Greene, Johnson City, Walton, Roscoe, Sidney, Sherburne, Oxford, and Norwich. These centers provide routine and preventive medical care, including school-based health centers at Franklin and Roosevelt Schools in Binghamton.
  • Telehealth and Urgent Care Access 1 activity
    • Operating walk-in and outpatient care centers
      Runs walk-in centers open multiple days per week in locations including Sidney and Johnson City, offering urgent care, outpatient surgery, and freestanding physical therapy services to supplement primary and specialty care access.
  • Financial Assistance Policy Implementation 1 activity
    • Providing financial assistance for medical care
      Offers financial assistance for outpatient care to low-income and uninsured patients, providing approximately $14.3 million in free or discounted care to 19,839 patients during 2024.
  • Continuing Care Retirement Communities 1 activity
    • Providing home and long-term care services
      Offers professional home care services in Norwich, Ithaca, and Johnson City, NY, and operates a 150-bed skilled nursing facility, 33 independent-living senior apartments, and 70 residential care beds (including assisted and adult care). Delivers physical, occupational, and speech therapy up to six days per week, including FEES assessments for swallowing disorders.
  • Advanced Surgical and Cardiac Care 1 activity
    • Providing specialty medical and surgical care
      Delivers regional referral services in cardiac surgery, neurosurgery, cancer care, high-risk obstetrics, neonatal intensive care, orthopedics, bariatric care, wound care, gastroenterology, behavioral health, and chemical dependency treatment. Also offers diagnostic heart care, infusion services, and ambulatory surgery across multiple campuses.
  • Patient Portal and Digital Health Access 1 activity
    • Supporting patient self-management through digital tools
      Enables patients to manage their healthcare online by communicating with doctors, accessing test results and physician comments, requesting prescription refills, and scheduling or viewing appointments through a secure patient portal.
  • Medical Professional Education & Training 1 activity
    • Training medical and health profession students
      Trains physicians through an established Medical Residency Program and provides clinical training opportunities for approximately 115 residents, medical students, nursing students, and pharmacy students annually.
financials · form 990 · fy2024
revenue
Total revenue$1.16B
Contributions & grants$13.96M1%
Program service revenue$1.12B96%
Investment income$8.28M1%
Other revenue$21.40M
expenses
Total expenses$1.12B
Program expenses88%
Admin / overhead12%
Fundraising0%
Salaries & benefits$449.70M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$801.82M
Cash$105.89M
Investments$88.12M
Liabilities$553.94M
Net assets$247.88M
Liquid reserves2.1 mo
4 years on record · 2020–2024 · YoY revenue +16.9%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 22
NameTitleHours/wkCompensation
JOHN CARRIGG BOARD MEMBER/2ND VICE CHR 2 $1.44M
MUHAMMAD NADEEM MD PHYSICIAN 55 $976K
AMRINDER SINGH MD PHYSICIAN 55 $857K
KAY BOLAND SENIOR VICE PRESIDENT, CHI 1 $766K
SATHAPPAN KARUPPIAH MD PHYSICIAN 55 $762K
FNU SHAILESH MD PHYSICIAN 55 $671K
MAHMOUD AWAD MD PHYSICIAN 55 $668K
JAMES SMITH VP OF FINANCE AND CFO 1 $606K
AMINE HILA MD ASSOCIATE MEDICAL DIRECTOR 5 $583K
DEBORAH PLATZ VP LEGAL COUNSEL 1 $454K
SHERI LAMOUREUX VP HUMAN RESOURCES 1 $400K
PEGGY THOMAS VP NURSING/CNO 1 $399K
MOHAMMAD RAHMAN VP CHIEF INFORMATION OFFIC 55 $370K
ANN TENG VP CHIEF WELLNESS OFFICER 5 $366K
DANIELLE DONLIN VP PHYSICIAN PRACTICE 1 $361K
JENNIFER GUSSE VP QUALITY MGMT 55 $305K
ERIK JONES AVP CLINICAL SERVICES 55 $297K
RICHARD KEEHLE AVP SUPPORT SERVICES 55 $273K
KARA HINES AVP INFORMATION SERVICES 55 $241K
CARRIE DAVIS VP COMMUNITY RELATIONS 1 $238K
RAJESH DAVE MD EXECUTIVE VP/CHIEF MEDICAL 1 $172K
NANCY RONGO VP CARE MANAGEMENT 55 $114K
board members · 3
  • AMY HOWARD — BOARD MEMBER/SECRETARY
  • BRUCE BOWLING MD TO 63024 — BOARD MEMBER/1ST VICE CHAI
  • CAROLE COPPENS — BOARD MEMBER
relationships · 8

Who they work with

  • Binghamton General Hospital Partner — Joint provider of outpatient and specialty care services as part of UHS Hospitals’ integrated delivery system
  • Columbia University Partner — Provides access to geriatric psychiatric evaluations through affiliation
  • NYUHS Partner — Hosts the MyChart login portal for United Health Services
  • Reputation.com Government — Awarded UHS Chenango Memorial Hospital the “800 Award” in 2023 based on online performance metrics.
  • Reputation.com Government — Awarded the "800 Award" for 2025 based on online reputation performance.
  • Reputation.com Government — Recognized UHS Wilson Medical Center with an “800 Award” for 2023 based on online reputation metrics.
  • The Chartis Center for Rural Health Government — Recognizes UHS Delaware Valley Hospital through the Performance Leadership Awards program for top quartile performance among rural hospitals.
  • Wilson Medical Center Partner — Joint provider of outpatient diagnostic and treatment services as part of UHS Hospitals’ integrated delivery system
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Collaborative Healthcare Delivery Network
    methodology: collaborative_healthcare_delivery
    By collaborating with community partners, physicians, and providers, we improve healthcare availability and quality because shared infrastructure and expertise enable more resilient, responsive, and comprehensive service delivery.
  • Coordinated System of Care via Primary Care Foundation
    methodology: coordinated_system_of_care
    By using primary care as the foundation, we deliver a coordinated system of care that improves health outcomes, particularly in underserved areas, because continuous and integrated primary care enables proactive management and reduces fragmentation.
  • Integrated Care in High-Access Community Settings
    methodology: community-embedded_care
    By delivering health services in schools and distributed local clinics, we increase access and utilization among rural and vulnerable populations because embedding care in trusted, everyday environments reduces barriers to entry and improves continuity.
  • Patient and Family Engagement Through Proactive, Holistic Support
    methodology: patient-centered_care
    By prioritizing patient- and family-centered care and offering bundled supportive services, we improve care experience and transitions because addressing social and medical needs together increases safety, adherence, and satisfaction.