Integrated Senior Services

Makes ongoing improvements to Bethelwell.org to conform with WCAG 2.1 level AA standards, integrates accessibility into internal policies, uses external resources for evaluation and remediation, and provides ongoing staff training to support digital accessibility.

Provides home care services including skilled nursing visits, medication management, wound care, personal care, and support for recovery from surgery or chronic illnesses such as diabetes and congestive heart failure. Also offers Adult Day Health Services with nutritious meals, therapeutic activities, nursing care, rehabilitation, social work, and pharmacy services, along with door-to-door transportation for seniors.

Provides comprehensive management services to revitalize assisted living, nursing, rehabilitation, and CCRCs, including financial management, leasing and revenue operations, staffing and payroll administration, facility maintenance, compliance, marketing, and admissions programs.

Operates multiple assisted living and residential facilities including The Pines at Narragansett in Ossining, Springvale Inn in Croton-on-Hudson, The Knolls at Valhalla, and The Knolls at Goshen. These communities provide tailored accommodations, wellness resources, and six floor plan options for active seniors.

Operates a 43-bed skilled nursing facility in Ossining, NY, and other skilled nursing and rehabilitation centers providing 24/7 care for short-term rehabilitation and long-term residents with complex medical needs. Facilities offer sub-acute rehabilitation therapy for conditions such as joint replacement, stroke, and other diagnoses, with one-on-one physical, occupational, and speech therapy available six days per week.

Operates Continuing Care Retirement Communities with 120 independent living apartments in Valhalla and 148 in Goshen, NY—the latter recognized as the first CCRC in New York State—offering a full continuum of care across campuses in Ossining, Croton-on-Hudson, Goshen, and Valhalla.

Provides 24/7 nursing care and long-term skilled nursing services for residents with complex medical needs, including individualized restorative programs designed to support residents' medical conditions and physical abilities.

Employs approximately 500 staff members to deliver housing and health care services across its network of senior care facilities.

Provides home-delivered meals through contracts with Tompkins County Office for the Aging and managed long-term care providers, adhering to standardized meal types and defined per-meal costs. Also offers private-pay meal options for individuals who do not qualify for government-funded programs.

Provides daily delivery of hot, nutritious meals to homebound older adults and individuals in need in Tompkins County, with meals meeting New York State senior nutrition guidelines (at least 650 calories and less than 800 mg sodium). Delivery occurs Monday through Friday, with supplemental frozen or sandwich-based meals provided for weekends; services are offered at no cost to eligible clients, with safety checks conducted during each delivery.

Hosts the Mac-N-Cheese Bowl as a signature annual fundraising event to support food and nutritional services for vulnerable older adults and others unable to cook or shop for themselves in Tompkins County; the event was held in 2026 and planned for 2027.

Offers individualized nutrition counseling in clients' homes and conducts monthly nutrition education presentations with recipe demonstrations and tastings at senior dining sites. Monthly take-away pamphlets on nutrition topics are distributed with meals, and menus are planned by a registered dietitian to meet at least one-third of daily nutritional needs for older adults.

Operates community dining sites where older adults gather to receive hot, nutritious meals and engage in social activities. Sites include Titus Towers (daily service), Slaterville Volunteer Fire Company, and The Shops at Ithaca Mall (both weekly service), with meals designed to meet national nutritional guidelines and support social engagement.

Operates ongoing volunteer programs including a morning meal packing program, weekly community dining support, and a seasonal "Notes for Neighbors" initiative held annually in January, February, and March to foster community engagement and support for clients.

Provides a supported employment program with career coaching, job readiness training, placement support, and childcare assistance to help underemployed and unemployed individuals achieve economic independence and employment stability.

Offers culturally responsive services, programming, and weekly Tea Time events for New American neighbors to support integration, economic self-sufficiency, civic engagement, and access to community resources.

Provides digital empowerment services including technology training, technical assistance, and connections to subsidies and devices for residents across Syracuse to improve digital access and literacy.

Runs a senior center offering meals, social engagement, intergenerational programming, and door-to-door transportation for medical appointments, grocery shopping, banking, and personal care for individuals over age 60.