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UR MEDICINE HOME CARE CERTIFIED SERVICES INC

WEBSTER, NY · EIN 160743215 · Form 990 · FY2024 · NTEE E90 · Health Care · Large ($10M-$50M) · urmc.rochester.edu
revenue
$37.5M
expenses
$35.2M
net assets
$-29.7M
employees
295
volunteers
33
program ratio
75%
mission · from form 990

THE PROVISION OF COMPASSIONATE HOME HEALTH CARE SERVICES TO PATIENTS.

profile · synthesized from sources

UR Medicine Home Care Certified Services Inc provides compassionate home health care services to patients across multiple counties in New York State. The organization offers a range of services including hospice care, skilled nursing, therapies, and Meals on Wheels. It serves individuals recovering from illness or surgery, medically fragile children, and those with life-limiting conditions, delivering care in patients' homes and residential facilities.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $8.66M
    HOSPICE PROGRAM - PROVIDING COMFORT TO PATIENTS AND FAMILY IN THE PATIENT'S RESIDENCE, WHEREVER THAT MAY BE (45,317 DAYS SERVED).
  2. #2 $865K
    PEDIATRICS - PROVIDES COMPREHENSIVE, PREVENTATIVE, POST-ACUTE, REHABILITATIVE AND COMPLEX CARE FOR MEDICALLY FRAIL INFANTS AND CHILDREN LIVING IN MONROE AND WAYNE COUNTIES (3,363 VISITS).
named programs · 5 · from sources

What they call their work

Home Health Care
Offers skilled nursing, physical/occupational/speech therapies, wound care, infusion therapy, and other medical services to patients in their homes across multiple counties
Hospice Care
Provides comfort and comprehensive end-of-life care for patients with life-limiting illnesses in their homes or residential facilities, including pain management, counseling, and bereavement services
Meals on Wheels
Delivers nutritious, dietitian-designed meals to homebound individuals in Monroe County, with safety checks and social interaction provided by volunteers
Pediatrics Home Care
Provides comprehensive, preventative, post-acute, rehabilitative and complex care for medically fragile infants and children in Monroe and Wayne Counties
We Honor Veterans
Specialized hospice program for veterans that includes formal recognition of military service, special training for staff on veteran-specific health concerns, and connection to VA benefits
activities · 5 groups

What they do

  • Home Care Services for Elderly and Disabled 3 activities
    • Operating pediatric and perinatal home care programs
      Provides comprehensive preventative, post-acute, rehabilitative, and complex care for medically fragile infants and children in Monroe and Wayne Counties, including clinical treatment and emotional support for patients and families. Delivered through home visits, with 3,363 visits recorded in 2024.
    • Providing comprehensive home healthcare services
      Delivers skilled nursing, therapy services, personal care, medical social services, geriatric case management, nutritional education, pain management, and other clinical care to patients recovering from surgery, illness, or managing chronic conditions in their homes. Services are initiated within 24 hours of referral and are available across Livingston, Monroe, Ontario, Seneca, Wayne, Wyoming, and Yates counties in New York.
    • Providing non-medical paraprofessional home care services
      Offers non-medical support services that assist in implementing physician-ordered care plans, including personal care and daily living assistance. Delivered 20,838 hours in 2020 and 7,775 hours in 2022.
  • Hospice and Palliative Care Services 2 activities
    • Delivering hospice care for patients with life-limiting illnesses
      Provides comprehensive home-based hospice services including pain and symptom management, personal care, medication and equipment coordination, respite care, counseling, support groups, and bereavement support. Services are delivered by an interdisciplinary team to patients in Monroe, Ontario, and Yates counties, with 45,317 days of care provided in 2024.
    • Supporting veteran patients through specialized hospice services
      Provides hospice care tailored to veterans, including specialized training for staff on psychological trauma, chemical exposure, and service-related illnesses. Conducts formal pinning ceremonies to honor military service and connects patients and families to the Veterans Administration for benefits and burial arrangements.
  • Medicaid Health Home Care Coordination 1 activity
    • Managing care for Medicaid recipients with complex health conditions
      Provides care management services for Medicaid recipients with serious mental illness or two chronic conditions through a collaborative model involving healthcare providers and community agencies to improve health outcomes.
  • Charity Event Organization 1 activity
    • Organizing fundraising events for hospice care
      Hosts events such as the Run to Remember 5K and the Winemaker's Dinner to raise funds and awareness in support of hospice care programs.
  • Home-Delivered Meals for Seniors and Homebound 1 activity
    • Providing Meals on Wheels and home-delivered meal services
      Delivers hot, nutritious meals at least three times per week and offers frozen meal packages for weekends and weekly use, designed by a registered dietitian to meet specific dietary needs including low sodium, low lactose, kosher, and ground textures. The program includes daily check-ins and safety monitoring by volunteers during delivery.
financials · form 990 · fy2024
revenue
Total revenue$37.48M
Contributions & grants$2.00M5%
Program service revenue$34.40M92%
Investment income$-5K-0%
Other revenue$1.08M
expenses
Total expenses$35.20M
Program expenses75%
Admin / overhead25%
Fundraising0%
Salaries & benefits$23.50M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$40.00M
Cash$830K
Investments$0
Liabilities$69.72M
Net assets$-29.71M
Liquid reserves0.3 mo
4 years on record · 2020–2024 · YoY revenue +31.8%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 17
NameTitleHours/wkCompensation
STEVEN GOLDSTEIN DIRECTOR 1 $1.59M
MARK PRUNOSKE TREASURER 1 $541K
JASON FEINBERG MD DIRECTOR 1 $484K
ANGELIQUE COHEN DIRECTOR 1 $436K
MICHELLE DAHLKEMPER FORMER PRESIDENT & CEO 0 $419K
DALLAS NELSON MD CHAIR 1 $395K
ADAM CARDINA MD DIRECTOR 1 $369K
HAZEL ROBERTSHAW DIRECTOR 1 $303K
JANE SHUKITIS PRESIDENT & CEO 10 $276K
GREG HUTTON PRESIDENT & CEO 25 $236K
WALTER WINIARCZYK DIRECTOR 1 $213K
CRISTY HOUDE DIRECTOR 1 $193K
NICHOLAS WALTERS VP OF CLINICAL OPERATIONS 40 $179K
SARAH MILLER VP OF HR 40 $155K
JENNIFER COCORIA REGISTERED NURSE 41 $153K
MICHELE WHEELER DIRECTOR OF HOSPICE 40 $137K
RAVEENDRAN THANGAVEL PHYSICAL THERAPIST 40 $129K
board members · 8
  • ALAN RESNICK — DIRECTOR
  • ALASDAIR MACKINNION — DIRECTOR
  • ANN HARRINGTON — DIRECTOR
  • ANNE MARIE COOK — DIRECTOR
  • BARBARA J GRAY — DIRECTOR
  • DAVID LIPARI — DIRECTOR
  • DEBORAH ROSEN — DIRECTOR
  • DIANA KURTY — DIRECTOR
relationships · 10

Who they work with

  • Meals on Wheels America Network — Member of the national Meals on Wheels America network.
  • Medicaid Government — Collaborates with Medicaid on the Health Home care management model for high-risk patients.
  • National Hospice and Palliative Care Organization Partner — Partnered with the National Hospice and Palliative Care Organization to implement the We Honor Veterans program.
  • Nurse-Family Partnership Partner — Collaborates with Nurse-Family Partnership as part of its specialty programs to deliver community-based care.
  • U.S. Department of Veterans Affairs Partner — Collaborates with the Veterans Administration to help veteran patients access benefits and burial services.
  • UR Medicine Network — Operates as a certified home care service within the UR Medicine health system.
  • UR Medicine Network — Operates as part of the UR Medicine health system under the name Home Healthcare.
  • UR Medicine Network — Operates as part of the UR Medicine health system, integrated with its clinical network.
  • UR Medicine Network — Part of the UR Medicine health system, operating as UR Medicine Home Healthcare.
  • Vimeo Partner — Hosts a video about UR Medicine Home Care's 100-year history.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Evidence-Based Home Visitation to Build Parental Capacity
    methodology: evidence-based-home-visitation
    By deploying sustained nurse-family relationships through evidence-based home visitation, we improve maternal and child outcomes, because consistent clinical engagement strengthens parenting skills and early childhood health.
  • Food-Is-Medicine Nutrition Program with Integrated Safety Monitoring
    methodology: food-is-medicine
    By delivering clinically tailored meals that meet one-third of daily nutritional needs and training meal deliverers to monitor well-being, we advance health and safety simultaneously, because integrating nutrition and observation into home routines enables early intervention and supports clinical goals.
  • Interdisciplinary Team Model for Holistic Patient Care
    methodology: interdisciplinary_care_coordination
    By using interdisciplinary teams to monitor physical, emotional, social, and spiritual needs, we maintain clinical stability and patient independence, because coordinated, whole-person care reduces fragmentation and improves outcomes.
  • Medicaid-Designed Care Management Model
    methodology: care-management-model
    By coordinating providers and community agencies around high-risk patients, we prevent institutionalization and support community-based care, because integrated social and clinical support improves stability and reduces system costs.
  • Patient and Family-Centered Home Care Partnership
    methodology: patient-and-family-centered-care
    By partnering with patients and families to deliver care in the home, we support recovery, aging, and independence, because care embedded in the patient’s environment improves engagement, safety, and emotional well-being.