named programs · 9 · from sources
What they call their work
Affordable Housing for Older Adults
Sponsors two residential housing projects—Beatrice Castiglia Catullo Residence and R.A.I.N. Apartments—offering low-income senior housing with supportive services.
Case Management Program
Professional case managers assess and coordinate services such as transportation, home care, and benefits for homebound seniors in Bronx Community Districts 7, 8, and 12.
Cucina Dolores Mobile Kitchen
Mobile meals program providing food to homeless and hungry individuals in the South Bronx in collaboration with the Bob and Dolores Hope Foundation.
Friendly Visiting Program
Volunteer-driven program that combats social isolation by pairing homebound older adults with trained volunteers for weekly in-person, phone, or virtual visits.
Home Delivered Meals Program
Provides hot or frozen meals to homebound older adults aged 60+ through funding from the NYC Department for the Aging.
R.A.I.N. Home Attendant Services
Licensed home care agency providing personal care, housekeeping, meal preparation, medication reminders, and escort services to seniors, disabled, and homebound individuals of all ages in the Bronx.
R.A.I.N. Older Adult Centers
Thirteen full-service neighborhood centers in the Bronx and one in Manhattan offering social, recreational, and support services to older adults.
R.A.I.N. One-Stop Case Assistance Program
One-stop center helping older adults access benefits and entitlements including SNAP, Medicaid, Medicare, rent exemptions, and tax credits.
R.A.I.N. SOMOS Social Care Network
Connects Medicaid members in the Bronx with services addressing social determinants of health such as housing, food security, and transportation.
activities · 10 groups
What they do
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Public Benefits Navigation and Enrollment 1 activity
- Benefits and entitlements assistance for older adultsAssists older adults with accessing government benefits and entitlements including SNAP, Medicaid, Medicare, rent exemptions, energy assistance, tax credits, and phone discounts. Offers support navigating government systems, appealing decisions, and referrals to housing and community-based services.
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Senior Independence Support Services 1 activity
- Case management and elder abuse servicesProvides case management services to homebound older adults in Bronx Community Districts 7, 8, and 12, linking them to transportation, home care, meals, housekeeping, and benefits. Includes specialized services addressing elder abuse.
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Friendly Visiting & Social Companionship Programs 1 activity
- Friendly Visiting Program for homebound older adultsOperates a volunteer-based Friendly Visiting Program that pairs homebound older adults with trained volunteers for weekly in-person, telephone, and virtual visits to reduce social isolation and foster connection.
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Home Care Services for Elderly and Disabled 1 activity
- Home care services for elderly, disabled, and homebound individualsProvides in-home attendant and personal care services including assistance with activities of daily living such as bathing, dressing, meal preparation, medication reminders, and escort to medical appointments. Services are delivered in the Bronx and have cumulatively reached thousands of clients over millions of service hours.
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Home-Delivered Meals for Seniors and Homebound 1 activity
- Home-delivered meals for homebound older adultsProvides daily hot meals or twice-weekly fresh-frozen meals to homebound older adults aged 60 and over in the Bronx to support nutritional health and quality of life.
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Medicaid Health Home Care Coordination 1 activity
- Integrated social care network for older adultsOperates a social care network program that connects Medicaid members and older adults in the Bronx with integrated services addressing health-related social needs, including housing, food security, and transportation.
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Food Distribution and Hunger Relief 1 activity
- Mobile meals outreach for homeless and hungry individualsOperates Cucina Dolores, a mobile meals program serving homeless and hungry individuals in the South Bronx, including older adults, through a mobile outreach unit.
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Senior Congregate Centers 1 activity
- Neighborhood senior centersOperates thirteen full-service neighborhood senior centers in the Bronx and Manhattan, providing social services and support to older adults as part of a continuum of care.
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Affordable Housing Development and Management 1 activity
- Residential housing for low-income seniorsOperates two residential housing projects—Beatrice Castiglia Catullo Residence and 3377 White Plains Road—that provide affordable apartments with supportive services for low-income older adults in the Bronx, enabling independent living.
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Non-Emergency Medical & Essential Transportation 1 activity
- Transportation services for seniors and people with disabilitiesProvides transportation services to older adults in Bronx Community Districts 9, 10, 11, and 12, supporting access to medical appointments, social services, and community resources.
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financials · form 990 · fy2024
revenue
Total revenue$33.89M
Contributions & grants$00%
Program service revenue$33.57M99%
Investment income$225K1%
Other revenue$95K
expenses
Total expenses$30.21M
Program expenses92%
Admin / overhead8%
Fundraising0%
Salaries & benefits$27.34M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$19.22M
Cash$7.01M
Investments$2.24M
Liabilities$7.35M
Net assets$11.87M
Liquid reserves3.7 mo
6 years on record · 2019–2024 · YoY revenue +7.8%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 4
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| DR ANDERSON TORRES | PRESIDENT/CEO | 2 | $450K |
| FATMIR TOCI | CFO THRU 12/24/2024 | 2 | $241K |
| BERNADETTE PAGAN | EXECUTIVE DIRECTOR | 35 | $120K |
| TONI BURRELL | DIRECTOR OF PATIENT SERVICES | 35 | $120K |
board members · 8
- ANGEL ROSARIO — BOARD MEMBER
- DAVID HERNANDEZ — VICE CHAIR
- FRANCISCO DIAZ — BOARD MEMBER
- MARCIANA ZENAIDA ROGER — SECRETARY
- MARION CONTEH — BOARD MEMBER
- NEMESIO ORTIZ — CHAIR
- VANESSA BAIJNAUTH — TREASURER
- WANDA JOHNSON — BOARD MEMBER
relationships · 10
Who they work with
- Beatrice Castiglia Catullo Partner — Founder of R.A.I.N. Total Care, Inc. in 1964 whose mission continues to guide the organization.
- Bob and Dolores Hope Foundation Partner — Collaborates on Cucina Dolores, a community-based mobile meals program for homeless and hungry persons in the South Bronx.
- New York City Department for the Aging Government — Collaborates with RAIN HOME ATTENDANT SERVICES INC on initiatives to combat social isolation among older New Yorkers, including the Friendly Visiting Program.
- New York City Department for the Aging Government — Funds the Home Delivered Meals Program for eligible older adults.
- New York City Human Resources Administration Government — Contracted vendor for home care services.
- New York State Department of Health Government — Licensing and regulatory authority for the home care agency.
- Parkchester General Hospital Partner — Bea served as Discharge Planner and Director of Social Services, indicating a professional and service delivery relationship.
- R.A.I.N. Partner — Sponsor of affordable housing with supportive services for older adults
- RAIN HOME ATTENDANT SERVICES INC Partner — Operates as a program under R.A.I.N. Inc. providing home attendant services.
- SOMOS Partner — Collaborates with SOMOS to form the R.A.I.N. SOMOS Social Care Network.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Aging in Place to Enhance Quality of Lifemethodology: aging_in_placeBy providing home-based attendant services and integrated supportive care, the organization enables seniors and people with disabilities to remain in their homes rather than move to institutional settings, because maintaining familiar environments is believed to improve quality of life and autonomy.
- Integrated Social and Health Support to Improve Quality of Lifemethodology: integrated_supportive_servicesBy connecting individuals to a network of health-related social services—such as meals, companionship, and housing-integrated supports—the organization addresses non-medical determinants of health, because doing so improves quality of life and community re-engagement for vulnerable populations.
- Person-Centered Care to Promote Dignity and Engagementmethodology: person-centered_careBy delivering care that reflects how providers would treat their own families, the organization fosters trust and dignity, because this relational standard enhances client engagement and perceived quality of care.