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QUEENS COMMUNITY HOUSE
FOREST HILLS, NY · EIN 112375583 · Form 990 · FY2024 · NTEE P280 · Human Services · Large ($10M-$50M) · qchnyc.org
revenue
$42.4M
expenses
$41.7M
net assets
$23.9M
employees
941
volunteers
400
program ratio
85%
mission · from form 990

PROVIDE INDIVIDUALS AND FAMILIES WITH TOOLS TO ENRICH LIVES AND BUILD HEALTHY, INCLUSIVE COMMUNITIES.

profile · synthesized from sources

Queens Community House is a multi-service settlement house founded in 1975 to promote inclusive, stable communities in Queens, New York. It provides comprehensive programs for residents of all ages, focusing on youth development, family stability, older adult services, and support for LGBTQ individuals. The organization operates 40 sites across 15 neighborhoods, offering direct services that address housing, health, education, and social connection.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $2.33M
    MEALS ON WHEELS: QCH OPERATES A ROBUST HOME-DELIVERED MEALS PROGRAM IN QUEENS COMMUNTIY DISTRICTS 4 &6 THAT ENSURES OLDER ADULTS WHO ARE HOMEBOUND RECEIVE NUTRITIOUS, BALANCED MEALS AND REGULAR WELLNESS CHECKS THAT SUPPORT THEIR INDEPENDENCE, HEALTH, AND SAFETY. EACH WEEKDAY, TRAINED DRIVERS DELIVER HOT MEALS PREPARED ACCORDING TO NYC AGING STANDARDS, WITH MENUS DESIGNED BY REGISTERED DIETITIANS TO MEET THE NUTRITIONAL NEEDS OF OLDER ADULTS. FROZEN MEALS ARE PROVIDED FOR WEEKENDS AND HOLIDAYS TO ENSURE CONTINUOUS ACCESS TO FOOD.
  2. #2 $1.86M
    CASE MANAGEMENT: QCH HELPS OLDER ADULTS REMAIN SAFE, STABLE, AND CONNECTED THROUGH INDIVIDUALIZED CASE MANAGEMENT SERVICES. SKILLED CASE MANAGERS ASSESS NEEDS, DEVELOP CARE PLANS, AND LINK CLIENTS TO CRITICAL SUPPORTS SUCH AS BENEFITS ASSISTANCE, HOME CARE, HOUSING RESOURCES, AND MENTAL HEALTH SERVICES.SERVICES ARE OFFERED IN MULTIPLE LANGUAGES AND TAILORED TO EACH PERSON'S CULTURAL AND PERSONAL CIRCUMSTANCES. CASE MANAGERS PROVIDE ONGOING FOLLOW-UP AND ADVOCACY, ENSURING THAT OLDER ADULTS CAN NAVIGATE COMPLEX SYSTEMS AND MAINTAIN INDEPENDENCE IN THEIR HOMES AND COMMUNITIES.
named programs · 7 · from sources

What they call their work

Adult and Family Services
Offers services to strengthen families, including support for new immigrants, eviction prevention, housing assistance, and community development.
Case Management
Offers individualized support to older adults, connecting them with benefits, home care, housing, and mental health services, with culturally responsive follow-up.
Children and Youth Services
Provides youth development programs from infancy through middle school, including academic support, cultural activities, and parent engagement.
LGBTQ Services
Includes Generation Q for LGBTQ youth and the Queens Center for Gay Seniors, providing safe spaces, support, and community connection.
Meals on Wheels
Provides home-delivered nutritious meals and wellness checks to homebound older adults in Queens Community Districts 4 and 6, with frozen meals for weekends and holidays.
Older Adult Services
Comprehensive programs promoting independence and engagement for adults aged 60+, including social activities, health services, and caregiver support.
Young Adult Services
Supports young adults in transitioning to adulthood through employment readiness, education, and relationship-building programs.
activities · 7 groups

What they do

  • Senior Independence Support Services 2 activities
    • Case management for older adults
      Provides individualized case management services for older adults, including needs assessment, care planning, and connection to benefits, home care, housing, and mental health services, with ongoing follow-up and advocacy.
    • Services for older adults and their caregivers
      Provides services for older adults aged 60 and over living in Queens, including support for independence, community engagement, and caregiver assistance, through a range of programs promoting senior wellness.
  • Community Capacity Building & Leadership Networks 1 activity
    • Community partnership development
      Seeks partnerships with businesses, community organizations, and health sector entities in Queens to advance shared community goals.
  • Comprehensive Community Service Hubs 1 activity
    • Comprehensive service network across Queens
      Operates a network of comprehensive services across 40 sites in 15 neighborhoods in Queens, annually supporting thousands of individuals through programs focused on educational success, healthy living, civic engagement, housing stability, and senior wellness.
  • Community Resource Navigation and Support Services 1 activity
    • Family and community services
      Offers a broad range of services aimed at fostering strong, stable, and self-sufficient families and communities in Queens, including continued learning, skills development, family support, services for new immigrants, housing assistance, and eviction prevention.
  • Home-Delivered Meals for Seniors and Homebound 1 activity
    • Home-delivered meals for older adults
      Operates a home-delivered meals program for homebound older adults in Queens Community Districts 4 and 6, providing hot meals on weekdays and frozen meals for weekends and holidays.
  • LGBTQ+ Aging Support Programs 1 activity
    • LGBTQ youth and older adult support programs
      Provides care and support for LGBTQ youth through the Generation Q program and operates the Queens Center for Gay Seniors, offering a gathering space and community for LGBTQ older adults.
  • Youth Development Programs 1 activity
    • Youth development programs for children and young adults
      Provides comprehensive youth development programming for young people ages 5 to 21 through center-based and school-based services, including academic support, cultural activities, post-graduation planning, employment preparation, and relationship building.
financials · form 990 · fy2024
revenue
Total revenue$42.35M
Contributions & grants$42.10M99%
Program service revenue$115K0%
Investment income$137K0%
Other revenue$0
expenses
Total expenses$41.73M
Program expenses85%
Admin / overhead13%
Fundraising3%
Salaries & benefits$25.55M
Grants paid out$78K
Largest expense lineCompensation
balance sheet
Total assets$43.28M
Cash$681K
Investments$131K
Liabilities$19.39M
Net assets$23.89M
Liquid reserves0.2 mo
6 years on record · 2019–2024 · YoY revenue -4.1%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 8
NameTitleHours/wkCompensation
BEN THOMASES CHIEF EXECUTIVE OFFICER 35 $311K
SARA RAKITA CHIEF OPERATING OFFICER 35 $192K
DENNIS REDMOND CHIEF STRATEGY OFFICER 35 $178K
IVONNE TORRES ASSOCIATE EXECUTIVE DIRECT 35 $175K
ADEKUNLE OMOTADE DIRECTOR OF DEVELOPMENT 35 $159K
ROBIN VEENSTRA-VANDERWEELE ASSOCIATE EXECUTIVE DIRECT 35 $153K
TAKIYAH WEEKES ASSOCIATE EXECUTIVE DIRECT 35 $148K
FRANK GERITANO SENIOR DIRECTOR OF OPERATIONS 35 $125K
board members · 16
  • ALLAN DOBRIN — DIRECTOR
  • ANDREW CHUNG — DIRECTOR
  • ANGELIQUE MEDLEY — DIRECTOR
  • BETTY GEE — DIRECTOR
  • BRIAN LONG — DIRECTOR
  • DAN DEVROYE — DIRECTOR
  • ELMER MASCARENHAS — DIRECTOR
  • FRANK LOUGHLIN — VICE PRESIDENT
  • GREGORY MATALON — DIRECTOR
  • HOPE PLASHA — DIRECTOR
  • JONATHAN ISLER — DIRECTOR
  • JOSH WEINGARTEN — DIRECTOR
  • JOYCE ZHANG — DIRECTOR THRU 8/24
  • KAMAL BHERWANI — DIRECTOR
  • KARL CHEN — DIRECTOR
  • MADHURI KOMMAREDDI — ASSISTANT SECRETARY
relationships · 14

Who they work with

  • American Jewish Committee Partner — Co-led a committee of 50 civic organizations that proposed the development of a community center as part of a housing compromise.
  • Bank of America Partner — Corporate supporter of Queens Community House programming.
  • Bloomberg Philanthropies Partner — Foundation supporter of Queens Community House programming.
  • Goldman Sachs Foundation Partner — Foundation supporter of Queens Community House programming.
  • JP Morgan Chase Partner — Corporate supporter of Queens Community House programming.
  • Morgan Stanley Partner — Corporate supporter of Queens Community House programming.
  • NYC Department for the Aging Government — City government agency providing support to Queens Community House.
  • NYC Department of Education Government — City government agency providing support to Queens Community House.
  • NYS Department of Health Government — State government agency providing support to Queens Community House.
  • Queens Government — Service area for programs focused on family and community development.
  • Queens Borough President Donovan Richards Government — Local elected official providing support to Queens Community House.
  • Queens Center for Gay Seniors Partner — Collaborates to provide services and gathering spaces for LGBTQ older adults.
  • US Department of Labor Government — Government agency providing support to Queens Community House.
  • United Way of NY Partner — Nonprofit organization supporter of Queens Community House programming.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Culturally Tailored Service Delivery
    methodology: culturally-tailored-services
    By delivering services in multiple languages and adapting case management to individual cultural and personal circumstances, the organization improves accessibility and effectiveness because trust and engagement increase when services reflect lived experience and reduce cultural barriers to care.
  • Holistic Approach to Stability and Wellness
    methodology: holistic_approach
    By addressing interconnected barriers such as housing, health, employment, education, and financial wellbeing through integrated services, the organization supports long-term individual and community wellness because stability in one domain reinforces progress across others.
  • Integrated Wellness Checks for Older Adult Independence
    methodology: integrated_wellness_checks
    By combining home-delivered meals with regular wellness checks, the organization supports the health, safety, and independence of homebound older adults because routine contact enables early identification of medical or social needs, preventing crises and sustaining community-based living.