named programs · 4 · from sources
What they call their work
Health in Motion
Mobile health bus providing services to students at Buffalo Public Schools.
Patient Portal
Online platform allowing patients to view medical records, message providers, request appointments, and manage refills.
Sliding Fee Program
Financial assistance program that lowers costs for uninsured or underinsured patients based on income and household size.
Telehealth Visits
Secure online virtual appointments with providers for patients who prefer remote care.
activities · 5 groups
What they do
-
Community Health Center Services 2 activities
- Delivers comprehensive primary healthcare servicesProvides adult and pediatric primary care, women's health, behavioral health, dental, nutritional counseling, podiatry, and enabling services through six fixed clinical sites and a mobile health unit in the Buffalo Niagara region. Services are available regardless of ability to pay, with over 30,000 unique patients served annually.
- Operates specialized service locations across Western New YorkRuns dedicated health centers in Blasdell, Mattina, Riverway, Northwest, Delaware Avenue, and Bridgeview, including facilities specifically tailored for school-based care (via the "Health in Motion" bus) and integrated care for behavioral health patients. Facilities include renovated buildings such as a former grocery store, urgent care center, and warehouse.
-
-
Sliding Fee Scale Healthcare 1 activity
- Administers sliding fee scale for affordabilityOperates a Sliding Fee program to reduce healthcare costs for uninsured or underinsured patients, ensuring equitable access to services based on income and family size.
-
-
Healthcare Policy Advocacy 1 activity
- Advocates for community health center funding and policy supportParticipated in a press conference and legislative breakfast with federal and local leaders to advocate for community health centers ahead of National Health Center Week, promoting policy and funding priorities at the regional and national level.
-
-
Patient Portal and Digital Health Access 1 activity
- Implements telehealth and digital patient toolsOffers secure telehealth visits for remote appointments and maintains a patient portal that allows 24/7 access to health records, appointment requests, and communication with care teams via computer, mobile phone, or tablet.
-
-
Uncategorized 2 activities
- Conducts quality improvement initiatives and achieves national recognitionImplemented targeted quality improvement programs in diabetes A1c control, cervical cancer screening, and childhood immunizations, earning six HRSA quality badges in 2025 and ranking highest among health centers in Western New York and in the top 20% nationally for performance.
- Expands access through facility improvements and expansionsUndertook physical expansions including a 15,000-square-foot addition at the Mattina site to double dental capacity and increase space for care coordinators and community health workers, enhancing service delivery and operational efficiency.
-
financials · form 990 · fy2024
revenue
Total revenue$59.10M
Contributions & grants$6.06M10%
Program service revenue$52.13M88%
Investment income$795K1%
Other revenue$113K
expenses
Total expenses$57.00M
Program expenses87%
Admin / overhead13%
Fundraising0%
Salaries & benefits$31.91M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$39.63M
Cash$7.91M
Investments$0
Liabilities$12.69M
Net assets$26.94M
Liquid reserves1.7 mo
5 years on record · 2020–2024 · YoY revenue +6.2%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 7
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| MICHELE FRECH | DO | 40 | $435K |
| JOANNE HAEFNER | PRESIDENT AND CEO | 40 | $389K |
| ANNE DAVIS | MD | 40 | $324K |
| ELLIS GOMEZ | MD | 40 | $302K |
| CAMILLE GUTIERREZ | NURSE MANAGER | 40 | $287K |
| JAMES BURRUANO | CMA | 40 | $279K |
| EDWARD GOLEBIEWSKI | VICE PRESIDENT OF FINANCE | 40 | $140K |
board members · 17
- ANDREW YATES — DIRECTOR
- COLLEEN LEWIS — VICE CHAIR
- CORY MOSGELLER — TREASURER
- DAVID BROOKS — DIRECTOR
- DAWN MAHER — DIRECTOR
- JARED WHITE — DIRECTOR
- JENNIFER LEVESQUE — DIRECTOR
- JERRY TURCOTTE — DIRECTOR
- JESSICA STARKS — DIRECTOR
- KAREN PEFFER — DIRECTOR
- KRISTINA KAITANOWSKI — DIRECTOR
- KUSHNOOD HAQ — DIRECTOR
- LYNN MARIE WITT — DIRECTOR
- MARY PAT FLEMING — DIRECTOR
- MICHAEL LASKOWSKI — BOARD CHAIR
- SARAH UTKIN — DIRECTOR
- SESHA YALAMANCHILI — DIRECTOR
relationships · 17
Who they work with
- BestSelf Behavioral Health Partner — Collaborates to provide primary care services to BestSelf Behavioral Health patients at the Bridgeview location.
- Colby Development Partner — Partnered on the purchase of the Delaware Avenue property.
- Evergreen Health Partner — Collaborated with Neighborhood Health Center in hosting and participating in advocacy events for National Health Center Week.
- Hakeem Jeffries Government — Engaged with Neighborhood Health Center leadership in advocacy events addressing healthcare access and funding cuts.
- Health Resources & Services Administration Government — Primary federal agency requiring performance reporting and awarding quality recognition to health centers.
- Health Resources and Services Administration Government — Referenced as a source for national dental workforce shortage data.
- Jericho Road Community Health Center Partner — Co-hosted a legislative breakfast with Neighborhood Health Center and other regional health centers to engage elected leaders on healthcare challenges.
- The Chautauqua Center Partner — Participated alongside Neighborhood Health Center in regional advocacy discussions with elected officials.
- Tim Kennedy Government — Hosted advocacy events in Buffalo where Neighborhood Health Center leaders participated to discuss impacts of healthcare funding cuts.
- Trillium Health Partner — Participated alongside Neighborhood Health Center in regional advocacy discussions with elected officials.
- U.S. Department of Health & Human Services Government — Primary federal funder of the health center
- U.S. Department of Health & Human Services Government — Primary funder of the health center through federal grants
- U.S. Department of Health & Human Services Government — Receives HHS funding and has PHS deemed status for health-related claims.
- U.S. Department of Health & Human Services Government — Receives federal funding from HHS and has PHS deemed status for health-related claims.
- U.S. Department of Health & Human Services Government — Receives funding from HHS and has PHS deemed status for certain health-related claims.
- U.S. Department of Health & Human Services Government — Receives funding from HHS and has PHS deemed status for health-related claims.
- Universal Primary Care Partner — Participated alongside Neighborhood Health Center in regional advocacy discussions with elected officials.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Needs-Driven Service Expansionmethodology: community-needs-driven expansionBy expanding services based on community needs analysis and capacity demands, the organization increases access to primary care because aligning growth with local need ensures relevance and utilization.
- Integrated, Team-Based Comprehensive Caremethodology: integrated_care_modelBy co-locating medical, dental, behavioral, and nutritional services and delivering them through interdisciplinary teams, the organization improves health outcomes and continuity of care because integrated models reduce fragmentation and enable whole-person treatment.
- Patient-Centered, Relationship-Based Care Modelmethodology: patient-centered_careBy listening to patients' lives, needs, and goals and grounding care in trust and community relationships, the organization creates personalized healthcare experiences that improve engagement and outcomes because patients are more likely to adhere to care plans when they feel seen and respected.
- Sliding Fee Scale for Equitable Accessmethodology: sliding_fee_scaleBy operating on a sliding fee scale and removing insurance or payment as a barrier, the organization ensures access to quality care for underserved populations because financial accessibility increases utilization and reduces disparities in care.