irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.69MDENTAL SERVICES- PROVIDES DENTAL HEALTH SERVICES PRIMARILY TO LOW INCOME RESIDENTS IN THE AUBURN AND CAYUGA COUNTY AREA. (8,885 PATIENT VISITS)
- #2 $1.63MADULT MEDICINE- OTHER MEDICAL SERVICES, INCLUDING PRIMARY CARE, BEHAVIORAL HEALTH AND STD TREATMENTS. DUCKETT FAMILY MEDICINE - PROVIDES ADULT PRIMARY CARE SERVICES IN THE AUBURN AND CAYUGA COUNTY AREA. (13,737 PATIENT VISITS).
named programs · 6 · from sources
What they call their work
Addiction Medicine
Provides MAT (Medication-Assisted Treatment) bridge services, referrals to treatment programs, counseling, and collaboration with community resources.
Adult Medicine
Offers primary care services including chronic disease management, preventive care, behavioral health support, and STD treatment at the Genesee Street location in Auburn.
Behavioral Health Services
Offers in-house counseling, screenings, and connections to additional mental health care services for patients of all ages.
Dental Services
Provides dental health services primarily to low-income residents in the Auburn and Cayuga County area, with over 8,800 patient visits annually.
Family & Pediatric Medicine
Provides comprehensive care for children and adults, including well-child visits, vaccinations, school physicals, and chronic disease management at the Fulton Street campus.
Sliding Fee Discount Program
Reduces the cost of medical and dental services based on household income and family size for patients who qualify.
activities · 7 groups
What they do
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Diagnostic Testing and Imaging Services 1 activity
- Conduct on-site laboratory servicesProvides laboratory testing services on-site at the Auburn, NY location (Genesee Street) to support diagnosis and ongoing patient care.
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Comprehensive Dental Care Services 1 activity
- Deliver dental health services to low-income populationsProvides dental care primarily to low-income residents in Auburn and surrounding counties (Cayuga, Wayne, Seneca). Services include on-site dental care at the Genesee Street location and mobile dental services within schools. Dental programs recorded 8,885 patient visits in 2024 and have consistently served thousands annually since 2020.
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Community Health Center Services 1 activity
- Deliver primary care services to adults and familiesProvides comprehensive primary care including routine checkups, treatment for acute illnesses, chronic disease management (e.g., diabetes, hypertension), preventive care, immunizations, physical exams, and STD treatments. Services are available to adults and families in Auburn and Cayuga County, with evening and same-day sick visits offered. In 2024, adult primary care services accounted for 13,737 patient visits.
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Sliding Fee Scale Healthcare 1 activity
- Offer sliding fee program for affordable healthcare accessOperates a sliding fee discount program that adjusts costs for medical and dental services based on household income and family size, ensuring care is accessible regardless of ability to pay.
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Telehealth and Urgent Care Access 1 activity
- Operate after-hours and telehealth access systemsMaintains continuous phone access staffed by nurses or providers for clinical questions and urgent concerns outside regular hours. Also offers phone-based appointment requests and prescription refills, supported by an on-call system directing patients to appropriate care.
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Outpatient Substance Use Treatment 1 activity
- Provide behavioral health servicesOffers integrated behavioral health support including screenings, in-house counseling, addiction medicine services (such as MAT bridge and treatment referrals), and collaboration with community resources. Services are delivered at East Hill Medical Center as part of a holistic care model.
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Pediatric Primary and Specialty Care 1 activity
- Provide pediatric primary care servicesDelivers primary care to children including well-child visits, developmental screenings, immunizations, school and sports physicals, and treatment for acute conditions. The organization serves over 10,000 children and adults annually in Auburn and Cayuga County, with services tailored across all life stages.
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financials · form 990 · fy2024
revenue
Total revenue$9.30M
Contributions & grants$2.56M28%
Program service revenue$5.79M62%
Investment income$119K1%
Other revenue$828K
expenses
Total expenses$9.87M
Program expenses74%
Admin / overhead26%
Fundraising0%
Salaries & benefits$6.92M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$8.53M
Cash$2.71M
Investments$0
Liabilities$893K
Net assets$7.64M
Liquid reserves3.3 mo
4 years on record · 2020–2024 · YoY revenue +4.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 9
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ADAM DUCKETT | CHIEF MEDICAL OFFICER | 40 | $449K |
| DANIEL GABRIEL | PEDIATRICIAN | 40 | $276K |
| DEBORAH NINA | DENTIST | 40 | $213K |
| CHRISTIAN GONZALEZ | DENTIST | 40 | $201K |
| APRIL MILES | CHIEF EXECUTIVE OFFICER | 40 | $199K |
| ABBY GUNGER | CHIEF CLINICAL OFFICER | 40 | $162K |
| ADWOA MANU-BOATENG | PEDIATRICIAN | 24 | $159K |
| JESSICA SOULE | CHIEF OPERATING OFFICER | 40 | $153K |
| CHRISTOPHER DANIEL | CHIEF FINANCE OFFICER | 40 | $149K |
board members · 13
- APRIL RENDSLAND — BOARD MEMBER
- DARRYL CLARK — VICE CHAIR
- DAVE MASSI — BOARD MEMBER
- DAVID BOWERS — CHAIRPERSON
- DEMETRIUS MURPHY — SECRETARY
- EMILY TORTORICI — BOARD MEMBER
- ERIC RIDLEY — TREASURER
- KATHRYN DENNIS — BOARD MEMBER
- MARK DIVIETRO — BOARD MEMBER
- MARK VANDERPOOL — BOARD MEMBER
- SEAN CLANCY — BOARD MEMBER
- TED FREEMAN — BOARD MEMBER
- TERESA MARTINEZ — BOARD MEMBER
relationships · 10
Who they work with
- 911 Government — Directs patients to call 911 in case of emergency.
- Auburn Government — Provides healthcare services to the community of Auburn.
- CDC Government — Relies on CDC guidelines for immunization schedules and respiratory virus management.
- Cayuga County Government — Provides healthcare services to residents of Cayuga County.
- City of Auburn Government — Coordinates with city parking policies to assist patients in avoiding fees during office visits.
- Federally Qualified Health Center Government — Designated as a Federally Qualified Health Center, making certain clinical positions eligible for loan forgiveness.
- Healthy Steps Partner — Partner program providing family support services for families with young children.
- Quest Lab Partner — Collaborates with Quest Lab for laboratory services available to East Hill patients on-site.
- US Department of Health and Human Services Health Resources and Services Administration Government — Federal funder providing financial support to East Hill Medical Center.
- participating schools Partner — Schools hosting on-site dental services for students.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Integrated Governance and Caremethodology: community_governanceBy incorporating community and patient voices into governance and service delivery models, East Hill strengthens trust and responsiveness because shared decision-making ensures services align with local needs and cultural contexts.
- Integrated Care Modelmethodology: integrated_careBy embedding behavioral health and addiction treatment within primary care, East Hill improves patient outcomes because co-located services reduce stigma, increase treatment adherence, and enable holistic management of medical and mental health needs.
- Sliding Fee Scale for Equitable Accessmethodology: sliding_fee_scaleBy adjusting care costs based on household income, East Hill increases access for low-income and uninsured patients because affordability removes financial barriers to consistent medical and dental care utilization.