irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.30MNUTRITION - THE HEALTH CENTER OPERATES THE WIC PROGRAM THAT PROVIDES NUTRIENT-RICH FOODS, NUTRITION EDUCATION, AND HEALTHY RESOURCES TO "AT RISK" PREGNANT WOMEN, NEW MOTHERS, INFANTS, AND CHILDREN UP TO AGE FIVE. AS A FEDERALLY QUALIFIED HEALTH CENTER, THE AGENCY EMPLOYS A REGISTERED DIETICIAN WHO PROVIDES NUTRITION EDUCATION AND COUNSELING TO PATIENTS WITH CHRONIC ILLNESS. 21,268 VISITS IN 2024.
named programs · 5 · from sources
What they call their work
ChartSpan Care Management
Care management program for Medicare patients offering 24/7 support, medication refills, appointment coordination, and personalized care plans
HealthySteps at NoCo
Evidence-based program integrating child development and behavioral health services into pediatric care for children birth to age three, supporting early development and caregiver mental health
School-Based Health Centers (SBHC)
Delivers primary medical, behavioral health, and preventive dental care to students at 14 school sites; services include illness treatment, vaccinations, counseling, and screenings
Sliding Fee Discount Program
Income-based fee reduction program ensuring affordable access to medical, dental, and behavioral health services for uninsured or underinsured patients
WIC Program
Provides nutrient-rich foods, nutrition education, and health resources to at-risk pregnant women, new mothers, infants, and children up to age five
activities · 10 groups
What they do
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Community Health Center Services 2 activities
- Delivers integrated medical, behavioral health, and dental servicesProvides comprehensive healthcare including medical, behavioral health, and dental care to over 20,000 individuals annually through 5 community-based and 14 school-based health centers in Northern New York.
- Operates school-based health centersProvides on-site medical, dental, and behavioral health services to students at 14 school-based health centers, including schools in Watertown, Lowville, Mannsville, Wilson, North, H.T. Wiley, Case, and Watertown High School, resulting in over 10,000 student visits annually.
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Comprehensive Dental Care Services 2 activities
- Offers routine and specialty dental careProvides comprehensive dental services including exams, x-rays, cleanings, fillings, extractions, crown and bridge work, partial and full dentures, and emergency dental care for children and adults at locations in Watertown and LeRay.
- Provides preventive dental services to childrenDelivers preventive dental care—including cleanings, screenings, sealants, and fluoride varnish—to students across multiple school districts (Alexandria Bay, Copenhagen, Jefferson-Lewis BOCES, Lowville, South Lewis, Lyme) via fixed and portable clinics and on-site dental programs.
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WIC Nutrition Support Services 1 activity
- Administers WIC programOperates a WIC program serving more than 4,000 women, infants, and children with nutrient-rich foods, nutrition education, breastfeeding support, and healthy resources; employs registered dietitians to provide counseling for chronic illness management.
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Early Literacy Promotion 1 activity
- Implements pediatric literacy program (Reach Out and Read)Distributes a new book to children aged 6 months to 11 years during each well-child visit to promote early literacy and developmental support.
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Pediatric Primary and Specialty Care 1 activity
- Operates HealthySteps program for early childhood developmentIntegrates child development and behavioral health services into pediatric primary care for families with children from birth to age three through the HealthySteps program.
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Pharmacy Access and Medication Assistance 1 activity
- Operates prescription support and medication adherence programProvides prescription services at the main campus in Watertown, NY, and operates the Adhere360 Program, which packages daily medications into labeled pouches by date, dose, and time to improve medication adherence.
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Language Access Services 1 activity
- Provides free translation servicesOffers free translation services to patients at all locations using translation phones during medical appointments to ensure effective communication between providers and limited-English-speaking patients.
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Diagnostic Testing and Imaging Services 1 activity
- Provides mobile mammography servicesOffers breast cancer screening via a mobile mammography van to women in the greater Central New York region.
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Health Insurance Enrollment Assistance 1 activity
- Supports affordable health insurance enrollmentAssists nearly 1,500 individuals annually with enrolling in affordable health insurance coverage through outreach, application support, and enrollment navigation services.
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Uncategorized 1 activity
- Serves as major healthcare provider in Jefferson and Lewis countiesServes approximately one in seven residents in Jefferson and Lewis counties, particularly following the 2024 addition of the Lowville Family Health Center.
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financials · form 990 · fy2024
revenue
Total revenue$15.60M
Contributions & grants$3.90M25%
Program service revenue$11.41M73%
Investment income$211K1%
Other revenue$82K
expenses
Total expenses$18.00M
Program expenses84%
Admin / overhead16%
Fundraising0%
Salaries & benefits$13.30M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$11.41M
Cash$470K
Investments$2.57M
Liabilities$4.85M
Net assets$6.56M
Liquid reserves2.0 mo
4 years on record · 2020–2024 · YoY revenue +5.9%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 7
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| SCOTT STERN | PHYSICIAN | 40 | $320K |
| DIANE JONES | PEDIATRICIAN | 40 | $319K |
| STEVEN LYNDAKER | PHYSICIAN | 40 | $297K |
| BETH ANN JAYNE | PHYSICIAN | 30 | $263K |
| JACKIE LAM | DENTIST | 40 | $235K |
| JOEY MARIE HORTON | CHIEF EXECUTIVE OFFICER | 40 | $204K |
| ERIN HUNTER | CHIEF FINANCIAL OFFICER | 40 | $94K |
board members · 15
- ASHLEY WAITE — DIRECTOR
- CHER VANBROCKLIN — DIRECTOR
- DANIEL DUPEE — DIRECTOR
- DR SHIKHAR VYAS — DIRECTOR
- JAN MACAULAY — DIRECTOR
- JEFFERY HELLINGER — DIRECTOR
- JEFFREY GINGER — DIRECTOR
- LESLIE DISTEFANO — PRESIDENT
- LINDSAY BALDWIN — VICE PRESIDENT
- LYNN PIETROSKI — SECRETARY
- MARK GAINES — IMMEDIATE PAST PRESIDENT
- MARK TAYLOR — DIRECTOR
- MAXINE BRIGGS — DIRECTOR
- NANCY RUETTEN — DIRECTOR
- WILLIAM COUCH — TREASURER
relationships · 22
Who they work with
- Alexandria Central School District Partner — Hosts NoCo’s preventive dental services for students.
- Copenhagen Central School Partner — Hosts NoCo’s preventive dental services for students.
- Federally Qualified Community Health Center Government — Designated as a Federally Qualified Community Health Center, one of approximately 1,400 in the U.S.
- Federally Qualified Community Health Center Government — Designated as a Federally Qualified Community Health Center, part of a national network of 1,400 safety-net providers
- Federally Qualified Community Health Center Government — Designated as a Federally Qualified Community Health Center, part of a national network of 1,400 similar centers.
- Federally Qualified Community Health Center Government — Designated as a Federally Qualified Community Health Center, part of a national network of 1,400 such centers.
- Jefferson Community College Partner — Hosts the Jefferson Community College Health & Wellness Center at 1220 Coffeen Street, Watertown, NY.
- Jefferson Lewis BOCES Partner — Provides dental services to all BOCES students at a dedicated SBHC site
- Jefferson-Lewis BOCES Partner — Hosts NoCo’s preventive dental services for students.
- Lowville Academy & Central School District Partner — Hosts NoCo’s preventive dental services for students.
- Lyme Central School District Partner — Hosts NoCo’s preventive dental services for students.
- North Country Prenatal/Perinatal Council Partner — Partners with North Country Prenatal/Perinatal Council to assist patients with health insurance enrollment at the Watertown health center.
- North Country Prenatal/Perinatal Council (NCPPC) Partner — Arrangement to assist community members with insurance enrollment, including on-site support at NoCo’s Watertown health center.
- North Country Prenatal/Perinatal Council (NCPPC) Partner — Partners with NCPPC to provide insurance enrollment assistance to community members.
- Parkview Partner — Operates the in-house pharmacy services at NoCo’s main campus through its Parkview NoCo pharmacy team.
- Reach Out and Read Network — Participates in the national Reach Out and Read literacy program, integrating book distribution and reading guidance into pediatric well visits.
- South Jefferson Central School District Partner — Hosts NoCo’s School-Based Health Centers and dental sites at multiple school locations.
- South Jefferson Central School District Partner — Hosts School-Based Health Centers at Mannsville Elementary, Wilson Elementary, and Clarke Middle/High School.
- South Lewis Middle & High School Partner — Hosts NoCo’s preventive dental services for students.
- Upstate Mobile Mammography SUNY UPSTATE Partner — Partnership to offer breast cancer screening via mobile mammography van.
- WIC of Northern New York Partner — Hosts WIC of Northern New York at its health center, providing nutrition and support services for pregnant women, postpartum and breastfeeding women, and children up to age 5.
- Watertown City School District Partner — Hosts NoCo’s School-Based Health Centers at multiple school sites.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Integrated Nutrition and Clinical Caremethodology: integrated_nutrition_careBy integrating WIC and clinical nutrition services within primary care, we address nutritional risks and chronic disease through direct counseling and education because embedding nutrition support in clinical visits increases uptake and adherence.
- Language Access for Health Equitymethodology: language-access-for-health-equityBy providing translation services, we ensure effective communication because patients who understand their care are more likely to engage and adhere to treatment plans, improving health equity.
- One-Stop Integrated Care Modelmethodology: one-stop shoppingBy colocating medical, dental, behavioral health, and social services in a single location, we improve access and coordination of care because patients are more likely to utilize and adhere to treatment when services are comprehensive and easily accessible.
- Patient-Centered Medical Home Modelmethodology: patient-centered_medical_homeBy operating as a Patient-Centered Medical Home, we coordinate personalized, comprehensive care across settings because continuous relationships and care management improve patient engagement and health outcomes.
- Sliding Fee Scale for Financial Accessibilitymethodology: sliding_fee_scaleBy adjusting fees based on income, we ensure affordable access to dental care because financial barriers are reduced, increasing utilization among low-income and uninsured patients.