named programs · 8 · from sources
What they call their work
Family Medicine
Primary care services for children, adults, older adults, and prenatal patients, provided by a team led by a primary care provider of the patient's choice
Insurance Enrollment
Bilingual assistance with enrollment in free or low-cost health insurance programs including Medicaid, Child Health Plus, and NY State of Health Marketplace
Internal Medicine
Comprehensive primary care for adults over 18, with support for accessing specialty and hospital care when needed
Nutritional Services
Nutrition counseling provided by a registered nutritionist for registered patients
Pediatrics
Primary healthcare for children and adolescents from newborn to age 18, provided by bilingual staff and physicians
Referral Coordination
Assistance with scheduling specialty care referrals and diagnostic tests, with dedicated staff to ensure timely appointments
Social Services & Care Management
Behavioral health support, disease education, medication counseling, and connection to community resources through care managers
Women's Health
Comprehensive care for women of all ages including annual exams, prenatal care, natural family planning, and on-site pregnancy testing
activities · 12 groups
What they do
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Community Health Center Services 2 activities
- Comprehensive primary health care servicesProvides comprehensive primary care to the East Harlem community regardless of ability to pay, including family medicine, pediatrics, internal medicine, women's health, prenatal care, adolescent and geriatric care. Services have been continuously offered since 1978 through a Federally Qualified Health Center (FQHC) model.
- Satellite health facility operationsOperates a satellite health facility at 2070 First Avenue, offering family medicine services, which opened in May 2016.
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Pharmacy Access and Medication Assistance 1 activity
- Access to discounted medications and suppliesProvides qualifying patients with access to discounted medications and medical supplies through Marcia Pharmacy.
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Health Insurance Enrollment Assistance 1 activity
- Bilingual health insurance enrollment assistanceOffers free, on-site, bilingual assistance to patients and non-patients for determining eligibility, applying, selecting plans, understanding benefits, and renewing free or low-cost health insurance coverage.
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Pregnancy Testing and Confirmation Services 1 activity
- Confidential family planning and reproductive health servicesOffers confidential family planning services, including natural family planning, free pregnancy testing, and on-site urine pregnancy testing, available to all individuals including adolescents of childbearing age.
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Medical Records Access & Privacy Compliance 1 activity
- Electronic medical records and e-prescribingUses a private and secure electronic medical record (EMR) system for all patient charts and issues all prescriptions electronically, sent directly to the patient’s chosen pharmacy.
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HIV/AIDS Prevention and Support Services 1 activity
- HIV counseling, testing, and case managementProvides supportive and educational services including HIV counseling, testing, and case management to improve patient health outcomes.
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Comprehensive Care Management Services 1 activity
- Integrated support and specialty referral servicesConnects patients to integrated services such as care management, social work, behavioral health resources, foot specialists, wellness groups, and coordinates referrals for specialty care and diagnostic tests.
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Plant-Based Nutrition Education & Support Programs 1 activity
- Nutrition education and counselingProvides nutrition education to patients focused on increasing fruit and vegetable consumption, as well as on-site nutritional services through referrals to an on-site nutritionist for registered patients.
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Patient Portal and Digital Health Access 1 activity
- Online patient servicesProvides online access to patient forms to support appointment scheduling and administrative efficiency.
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Sliding Fee Scale Healthcare 1 activity
- Sliding fee scale for medical careOffers a sliding fee discount program based on income and family size for patients who are uninsured or ineligible for insurance, ensuring access to care regardless of financial status.
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Direct Clinical Care Services 1 activity
- Team-based primary care deliveryDelivers primary care using interdisciplinary teams including physicians, nurse practitioners, physician assistants, and medical assistants during patient visits.
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Uncategorized 1 activity
- Extended patient access via public transit and weekend hoursFacilitates patient access through proximity to the 6 train at 103rd Street Station and multiple bus lines at 106th Street, and offers Saturday clinic hours from 9:00am to 4:30pm at its main location.
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financials · form 990 · fy2024
revenue
Total revenue$16.35M
Contributions & grants$4.25M26%
Program service revenue$11.81M72%
Investment income$48K0%
Other revenue$242K
expenses
Total expenses$17.91M
Program expenses79%
Admin / overhead21%
Fundraising0%
Salaries & benefits$11.28M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$16.54M
Cash$3.69M
Investments$0
Liabilities$7.98M
Net assets$8.56M
Liquid reserves2.5 mo
3 years on record · 2020–2024 · YoY revenue -1.5%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 7
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| WARRIA ESMOND MD | CHIEF MEDICAL OFFICER | 40 | $349K |
| ANA A TRILLA | CEO | 35 | $284K |
| JAIME F LOPEZ-SANTINI | INTERNIST | 40 | $269K |
| JOHN BERTHA | ASSOC. MEDICAL DIRECTOR | 40 | $262K |
| MARY BRAZA | FAMILY PRACTIONER | 40 | $261K |
| GENNA ABLEMAN | DIRECTOR OF CLINICAL OF TRANSFORMATION | 40 | $243K |
| ROSA E MINO | PEDIATRICIAN | 40 | $239K |
board members · 9
- ADAN SOLTREN — CHAIRPERSON
- CRAIG STINEHOUR — TREASURER
- DOROTHY CALVANI — SECRETARY
- EVELYN RDORIGUEZ — BOARD MEMBER
- JENNIFER CHAPARRO — BOARD MEMBER
- KATIE BENN — DIRECTOR
- MELINDA VELEZ — BOARD MEMBER
- MICHELLE CRUZ — BOARD MEMBER
- MIZRAIN CORTES — VICE CHAIRPERSON
relationships · 12
Who they work with
- Boriken Health Center Partner — Affiliated dental services provider for patients of Settlement Health.
- East Harlem Network — Primary community served by Settlement Health's health services.
- Federal Government Government — Designated as a federally qualified health center, indicating affiliation with and funding from federal health programs.
- Health Resources and Services Administration (HRSA) Government — Receives federal funding as a Health Center Program Grantee under 42 U.S.C. 245b and has Federal Public Health Service deemed status.
- Institute for Family Health Partner — Affiliated dental services provider for patients of Settlement Health.
- Lighthouse Services Partner — Partner organization providing anonymous reporting services for compliance issues.
- Marcia Pharmacy Partner — Provides discounted medications and medical supplies to qualifying patients of Settlement Health.
- Metropolitan Hospital Partner — Coordinates specialty services for patients through partnership with Metropolitan Hospital.
- Mount Sinai Hospital Government — Primary hospital affiliation for patient care and information sharing via RHIO.
- Mount Sinai Hospital Partner — Coordinates specialty services for patients through partnership with Mount Sinai Hospital.
- NCQA Government — Recognized practice by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home.
- New York State of Health Government — Official Health Plan Marketplace through which Settlement Health facilitates insurance enrollment
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Dignity-Centered Clinic Designmethodology: dignity-centered_clinic_modelBy replacing overcrowded, high-wait clinics with organized, respectful environments, the organization improves patient experience and access because dignified settings increase trust, reduce no-show rates, and support equitable engagement.
- Federally Qualified Health Center Modelmethodology: federally_qualified_health_center_modelBy operating under the federally qualified health center (FQHC) model, the organization ensures access to high-quality primary care for all, especially low-income and uninsured populations, because this structure combines funding stability, regulatory requirements for sliding-scale access, and comprehensive service mandates to reduce disparities.
- Integrated Care Modelmethodology: integrated_careBy integrating primary care with mental health services and social supports, the organization addresses both medical and psychosocial determinants of health because treating these factors together improves patient engagement and clinical outcomes.
- Patient-Centered Medical Homemethodology: patient-centered_medical_homeBy serving as a coordinated, accessible first point of contact for patients’ health needs and proactively managing their care, the organization improves continuity and health outcomes because sustained, relationship-based care increases adherence and early intervention.