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LA CASA DE SALUD

BRONX, NY · EIN 020693325 · Form 990 · FY2024 · NTEE E32 · Health Care · Large ($10M-$50M) · lacasadesalud.org
revenue
$18.0M
expenses
$19.9M
net assets
$9.5M
employees
145
volunteers
10
program ratio
91%
mission · from form 990

TO ESTABLISH, MAINTAIN AND OPERATE A DIAGNOSTIC AND TREATMENT CENTER OR CENTERS TO PROVIDE AMBULATORY PATIENT CARE AND TREATMENT.

profile · synthesized from sources

La Casa de Salud is a network of Federally Qualified Health Centers (FQHCs) operating in the Bronx, NY, since 1998. The organization provides integrated primary care, behavioral health, dental care, and social services to underserved communities, with a focus on patients of all ages regardless of insurance status or ability to pay. Services include chronic disease management, HIV prevention (PrEP), senior care, and WIC nutrition support.

named programs · 6 · from sources

What they call their work

Behavioral Health
Integrated mental health and addiction treatment services, including medication-assisted treatment and counseling.
PrEP Program
HIV Prevention & Management Program offering Pre-Exposure Prophylaxis (PrEP), risk screening, behavioral counseling, and care coordination.
Primary Care
Comprehensive primary care services for all ages, including preventive care, chronic disease management, immunizations, and dental care.
Senior Care Services
Tailored primary and preventive care for older adults, including chronic condition management and behavioral health support.
Social Services
Case management and navigation services to connect patients with community resources, insurance enrollment, and social support programs.
WIC Program
Supplemental nutrition program for women, infants, and children, providing eWIC cards, nutrition education, breastfeeding support, and health referrals.
activities · 8 groups

What they do

  • HIV/AIDS Prevention and Support Services 1 activity
    • Administer HIV Prevention & Management Program including PrEP
      Operates an HIV prevention and management program offering PrEP (Pre-Exposure Prophylaxis), clinical screening, behavioral counseling, long-acting injectables, Doxy-PEP, and care coordination through the “We PrEP Together” initiative for individuals at risk of or living with HIV.
  • WIC Nutrition Support Services 1 activity
    • Administer WIC (Women, Infants, and Children) supplemental nutrition program
      Provides a no-cost supplemental nutrition program for women, infants, and children, offering both remote and in-person services to support nutritional health.
  • Elder Care Financial Support 1 activity
    • Deliver senior-focused primary and supportive care services
      Provides tailored health and social services for seniors, including routine checkups, wellness exams, chronic disease management (e.g., diabetes, hypertension), behavioral health support, personalized care planning, and assistance accessing community resources.
  • Sliding Fee Scale Healthcare 1 activity
    • Implement sliding fee discount program for low-income and uninsured patients
      Offers a sliding fee scale program that provides financial discounts on medical and dental services and prescription drugs based on income and family size, along with assistance in determining eligibility and enrolling in cost-lowering healthcare programs.
  • Comprehensive Care Management Services 1 activity
    • Offer social services and case management for at-risk individuals and families
      Provides access to social services through health centers, including case management, clinical social work, benefits and eligibility assistance, referrals, and care coordination to help at-risk individuals and families achieve stability.
  • Community Health Center Services 1 activity
    • Operate Federally Qualified Health Centers (FQHCs) providing integrated primary care
      Operates four community health centers in the Bronx as Federally Qualified Health Centers, delivering comprehensive, integrated primary care services including preventive care, annual exams, immunizations, chronic disease management, dental care, and women's health for patients of all ages, regardless of ability to pay.
  • Outpatient Substance Use Treatment 1 activity
    • Provide integrated behavioral health and addiction treatment services
      Delivers integrated behavioral health and addiction services including counseling, therapy, psychiatry, outpatient substance use treatment, medication-assisted treatment, and trauma-informed care within primary care settings to support mental health and recovery.
  • Uncategorized 1 activity
    • Distribute bilingual health education and self-management materials
      Provides educational resources in English and Spanish on colorectal cancer screening, high blood pressure, diabetes self-management, nutrition (MyPlate), and smoking cessation to support patient self-management and health literacy.
financials · form 990 · fy2024
revenue
Total revenue$17.98M
Contributions & grants$7.36M41%
Program service revenue$9.94M55%
Investment income$2550%
Other revenue$681K
expenses
Total expenses$19.87M
Program expenses91%
Admin / overhead9%
Fundraising0%
Salaries & benefits$10.54M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$24.67M
Cash$7.04M
Investments$0
Liabilities$15.16M
Net assets$9.51M
Liquid reserves4.3 mo
3 years on record · 2020–2024 · YoY revenue +9.1%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 6
NameTitleHours/wkCompensation
LAUREN C MENDENHALL EXECUTIVE DIRECTOR 35 $234K
ROBERT BALTHAZAR MEDICAL DIRECTOR 35 $228K
FRANCHESCA ALI NURSE PRACTITIONER 35 $204K
MICHELLE WITTER DENTAL DIRECTOR 35 $195K
MARIA TOLOZA PSYCHIATRIC NURSE PRACTITIONER 35 $192K
EDITH WILLIAMS PSYCHIATRIC NURSE PRACTITIONER 35 $183K
board members · 10
  • ALMA R CANDELAS — SECRETARY
  • FRANK QUILES — CHAIR
  • HECTOR J PEREZ — MEMBER
  • JOESPH R AYALA — MEMBER
  • JOHN RUIZ — VICE CHAIR
  • LOURDES M LAKE — MEMBER
  • LUZ M SANTOS — MEMBER
  • MARYLAN MALDONADO — MEMBER
  • STANLEY COX — MEMBER
  • YANCY J RINCON MBA — TREASURER
relationships · 23

Who they work with

  • Acacia Network Partner — Collaborates with Acacia Network to provide a services guide for patients.
  • Acacia Network Partner — Lauren Mendenhall previously served as Vice President of Primary Care and Quality Improvement at Acacia Network, indicating a professional and organizational connection.
  • Aetna Medicare Partner — Accepted Medicare Advantage plan for primary care and mental health services.
  • AgeWell Partner — Accepted Medicare plan for dental services.
  • Amida Care Partner — Accepted Medicaid managed care plan for primary care and mental health services.
  • Casa Maria Health Center Partner — Hosts the PrEP Program as a service location.
  • Cigna Partner — Accepted commercial insurance plan for primary care and mental health services.
  • EmblemHealth Partner — Accepted commercial plan for primary care and mental health services and accepted dental plan.
  • Empire Blue Cross Blue Shield HealthPlus Partner — Accepted insurance plan for both primary care/mental health and dental services.
  • Federal Torts Claim Act (FTCA) Government — Employees are covered under section 224(q) of the Federal Torts Claim Act (FTCA), providing federal liability protection.
  • Federally Qualified Health Center (FQHC) Network — Member of the FQHC network, delivering services under the FQHC model
  • Federally Qualified Health Centers (FQHCs) Network — La Casa de Salud operates as part of the FQHC network, receiving federal designation and support to serve underserved populations.
  • Fidelis Care Partner — Accepted insurance plan across primary care, mental health, and dental services.
  • Guardian Dental Partner — Accepted commercial dental plan.
  • Healthfirst Partner — Accepted insurance plan across primary care, mental health, and dental services.
  • MetroPlus Health Plan Partner — Accepted Medicaid and Medicare Advantage plan for primary care and mental health services.
  • Oscar Dental (QHP) Partner — Accepted commercial dental plan.
  • Ramon Velez Health Center Partner — Hosts the WIC program services at its facility in the Bronx.
  • Ryan Health Partner — Lauren Mendenhall worked at Ryan Health for 13 years, leading its Quality Improvement Program, indicating a significant professional and organizational affiliation.
  • UnitedHealthcare Community Plan Partner — Accepted Medicaid managed care plan for primary care and mental health services.
  • VNS Health Plans Partner — Accepted Medicare Advantage plan for primary care and mental health services and Medicare dental services.
  • VillageCareMAX Partner — Accepted Medicare Advantage plan for primary care and mental health services and Medicare dental services.
  • Wellcare Partner — Accepted Medicaid managed care plan for primary care and mental health services and Medicaid dental services.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Data-Driven Quality Improvement
    methodology: data-driven quality improvement
    By systematically analyzing clinical and operational data and incorporating patient feedback, we produce sustained improvements in care quality and cost efficiency because continuous learning and adaptation strengthen system performance.
  • Integrated Care Model
    methodology: integrated_care
    By co-locating medical, dental, mental health, addiction, and social services within a single setting, we produce improved health outcomes and patient engagement because addressing multiple needs simultaneously reduces barriers to care and supports holistic wellness.
  • Person-Centered, Trauma-Informed Approach
    methodology: trauma_informed_care
    By delivering care that is patient-centered, trauma-informed, and culturally competent, we improve engagement and health outcomes because trust, dignity, and cultural understanding are foundational to effective treatment in vulnerable populations.
  • Sliding-Scale Financial Access Model
    methodology: sliding_scale_access
    By using income-based fees and inclusive policies, we produce greater healthcare access for uninsured and undocumented individuals because removing financial and legal barriers increases utilization and reduces disparities in care.