named programs · 5 · from sources
What they call their work
Claxton-Hepburn Convenient Care Clinic
Urgent care clinic offering walk-in treatment for non-emergency conditions across all ages
Dr. Ravinder N. Agarwal Renal Center
Provides flexible dialysis options including in-center and at-home treatments
Elizabeth May Duvall Child and Adolescent Behavioral Center
Inpatient psychiatric facility for children and adolescents, the only one of its kind in the region, with plans to expand by 10 additional beds
Rev. Thomas T. Patterson Wound Healing Center
Accredited wound care center offering hyperbaric oxygen therapy and comprehensive healing services; recognized with national clinical quality awards
Richard E. Winter Cancer Center
Dual-accredited cancer care center offering medical oncology and radiation oncology services
activities · 7 groups
What they do
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Telehealth and Urgent Care Access 2 activities
- Offer extended and supportive care servicesProvides extended care services, pain management, sleep lab diagnostics, and surgical services as part of its comprehensive healthcare offerings across its network of 14 facilities in northern New York State.
- Operate convenient care and urgent care clinicsRuns walk-in Convenient Care Clinics at 100 Horwood Place in Ogdensburg and same-day urgent care appointments at the Canton Health Center, open Monday through Friday from 8 a.m. to 4:30 p.m., closed for lunch from 12 p.m. to 1 p.m.
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Comprehensive Primary and Specialty Care Networks 1 activity
- Deliver outpatient primary and specialty medical servicesProvides a broad range of outpatient services across northern New York, including family medicine, pediatrics, cardiology, orthopedics, podiatry, physical therapy, and psychiatric care through multiple clinics and providers at various locations in Ogdensburg.
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Infection Prevention & Control Protocols 1 activity
- Implement infection control and masking policiesEnforces targeted masking requirements: mandates surgical masks for individuals with respiratory symptoms, requires masks at all times in the Renal Center, provides free masks at entrances, and recommends masking for immunocompromised visitors; discontinued general mandatory masking as of April 10, 2023.
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Outpatient and Emergency Care Services 1 activity
- Provide emergency and critical access careOffers emergency care services and operates as a Critical Access Hospital with 25 beds and a 10-bed observation unit, serving patients primarily from St. Lawrence County.
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Comprehensive Cancer Care and Survivorship 1 activity
- Provide regional specialty healthcare centersHosts and operates specialized regional centers including the Richard E. Winter Cancer Center, Rev. Thomas T. Patterson Wound Healing Center (recipient of Healogics 2024 awards), and Dr. Ravinder N. Agarwal Renal Center, offering accredited cancer care, wound healing with hyperbaric oxygen therapy, and dialysis services.
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Patient Portal and Digital Health Access 1 activity
- Support patient access via digital portalOffers 24/7 secure online access through a patient portal for appointment management, test results, billing statements, care reminders, and personal medical information.
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Uncategorized 3 activities
- Invest in healthcare infrastructure developmentInvested over $46 million in new or renovated healthcare facilities and services for the North Country community, including constructing St. Lawrence County’s first dialysis and comprehensive cancer centers and introducing an artificial kidney machine to the region in the late 1960s.
- Maintain child and adolescent behavioral health centerHosts the Elizabeth May Duvall Child and Adolescent Behavioral Center—the only inpatient child and adolescent behavioral health facility in the region—with plans to expand by 10 additional beds to meet growing demand.
- Operate acute care and psychiatric hospital facilitiesOperates a 25-bed Critical Access Hospital and a standalone psychiatric hospital providing acute inpatient mental health services for adults and children, with 28 adult and 12 pediatric psychiatric beds. The facility transitioned to a dedicated psychiatric hospital in October 2024 and includes a 10-bed observation unit.
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financials · form 990 · fy2023
revenue
Total revenue$143.07M
Contributions & grants$22.20M16%
Program service revenue$116.68M82%
Investment income$26K0%
Other revenue$4.17M
expenses
Total expenses$128.78M
Program expenses76%
Admin / overhead24%
Fundraising0%
Salaries & benefits$54.27M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$161.25M
Cash$8.25M
Investments$3K
Liabilities$70.78M
Net assets$90.48M
Liquid reserves0.8 mo
3 years on record · 2019–2023 · YoY revenue +23.6%
leadership · form 990 part vii · fy2023
Who runs it
paid leadership · 15
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CHRISTOPHER BRANDY | DIRECTOR | 3 | $1.88M |
| DAVID BOYCE | PHYSICIAN | 40 | $828K |
| RICHARD DUVALL | PRESIDENT AND CHIEF EXECUTIVE OFFICER | 20 | $687K |
| THOMAS HERZOG | PHYSICIAN | 40 | $670K |
| MANASVI JAITLY | PHYSICIAN | 40 | $607K |
| FRANCIS LEE | PHYSICIAN | 40 | $557K |
| MICHAEL SEIDMAN | DIRECTOR | 40 | $553K |
| JOHN SCHAEFER | PHYSICIAN | 40 | $502K |
| ALKA SRIVASTAVA | DIRECTOR | 3 | $427K |
| DHRUV MODI | DIRECTOR | 3 | $379K |
| BRANDON BOWLINE | CHIEF OPERATING OFFICER | 3 | $311K |
| KOME OSEGHALE MD | PHYSICIAN / DIRECTOR (THRU APR 2023) | 40 | $197K |
| CRYSTAL SIMMONS | DIRECTOR | 3 | $159K |
| RITA CROWLEY | DIRECTOR / NURSE PRACTITIONER UNTIL APRIL 2023 | 40 | $153K |
| MICHAEL OAKLEY MD | DIRECTOR / PHYSICIAN UNTIL APRIL 2023 | 40 | $92K |
board members · 10
- BRYAN FELITTO — DIRECTOR
- CHET TRUSKOWSKI — VICE-CHAIRPERSON
- DALLAS SUTTON — SECRETARY
- DAVID HORNUNG — DIRECTOR
- DAWN MERZ — DIRECTOR
- DIANE DAILEY — DIRECTOR
- DR ZVI SZAFRAN — CHAIRPERSON
- JAMES CROWLEY — DIRECTOR
- JAMES THEW — TREASURER
- JOHN PINKERTON — DIRECTOR
relationships · 5
Who they work with
- Carthage Area Hospital Partner — Partner in the regional network delivering specialized services through shared centers of excellence.
- Claxton-Hepburn Medical Center Foundation Network — Subsidiary foundation established in 1984 to support Claxton-Hepburn Medical Center through fundraising and community investment.
- Healogics Partner — Participating partner in the Healogics network, with the Patterson Wound Healing Center recognized in its Rewards & Recognition program.
- North Star Health Alliance Partner — Collaborates on pulmonary and respiratory care services.
- North Star Health Alliance Partner — Collaborative partner in operating regional healthcare services including cancer, wound healing, and renal care centers.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Engaged Healthcare Advocacymethodology: community-engaged advocacyBy listening to residents and mobilizing community engagement, the organization identifies and implements solutions to local healthcare needs, because inclusive advocacy ensures services are responsive and trusted by the population served.
- Decentralized Rural Healthcare Deliverymethodology: decentralized_rural_healthcare_deliveryBy deploying a network of outpatient clinics across rural locations, the organization improves access to care for geographically isolated populations, because proximity reduces barriers to utilization and supports continuity.
- Patient-Centered Infection Controlmethodology: patient-centered_infection_controlBy allowing mask use upon patient request and supporting continued use for immunocompromised individuals, the organization reduces transmission risk and increases patient autonomy, because flexible policies respect individual health needs and build trust in care environments.
- Urgent Care as Alternative to Emergency Departmentmethodology: urgent-care-alternative-to-edBy offering accessible urgent care for non-emergency conditions, the organization reduces strain on emergency departments and improves timely access to care, because patients receive appropriate-level care faster without overburdening emergency services.