Barrier Reduction Through Trusted Access

Offers confidential access and funding for counseling services to current or former USA Gymnastics members who have experienced sexual abuse in the sport, administered through a third-party provider.

Conducts advocacy and education work to improve mental health access and care, reaching thousands annually, and advances organizational mission through intergovernmental relations and public affairs initiatives.

Provides mental health professional development, training, technical assistance, strategic advising, workshops, and online courses to nonprofit organizations, government agencies, corporations, and private sector entities in New York City and nationally to support mental health and emotional wellness initiatives.

Partners with government, technology companies, corporations, healthcare providers, and universities to co-develop solutions addressing systemic challenges in the mental health system.

Offers tailored mental health services and support programs for individuals and families across life stages through local centers, including Family Resource Centers in the Bronx, Manhattan, and Queens serving approximately 3,000 youth and parents annually with parenting classes, support groups, and psycho-educational workshops. Also includes Adolescent Skills Centers providing educational and vocational services for youth aged 16–21.

Operates and opens new community-based facilities to expand access to mental health services, such as the newly opened community center on Staten Island.

Organizes and hosts an annual Disaster Behavioral Health Conference, with the 2024 event scheduled in Nashville, Tennessee, to convene experts and stakeholders in the field.

Provides 24/7/365 confidential mental health and crisis support through multiple hotlines including the 988 Suicide & Crisis Lifeline, NYC 988, the Disaster Distress Helpline, and specialized lines such as the BraveLine for NYC public school students, the NFL Lifeline, and the OASAS HopeLine. These services are accessible via call, text, and webchat, with over 460,000 annual contacts and multilingual support including interpreter services for over 150 languages.

Delivers crisis intervention and emotional care to disaster survivors, provides behavioral health support related to the emotional impact of disasters including the COVID-19 pandemic, and offers disaster behavioral health preparedness training nationwide. Maintains a digital resource library and administers the Disaster Distress Helpline as part of national crisis response infrastructure.

Provides employment services to individuals with mental health diagnoses, including resume development, job search assistance, interview preparation, employment readiness planning, transition-to-work support, and ongoing follow-along services for career advancement.

Provides integrated psychiatric and primary medical care to thousands of individuals, including through Janian Medical Care delivered in non-traditional settings such as park benches and soup kitchens. Operates an Intensive Mobile Treatment program for individuals with untreated mental illnesses who move across behavioral health, homeless, and judicial systems, delivering care in homes, streets, jails, and hospitals.

Provides live training on over 50 topics including housing and homelessness, clinical practices, and case management to over 18,000 individuals annually across New York City and the United States. Offers professional development for human services, behavioral health, and judicial professionals, particularly those working with individuals with mental health conditions and criminal justice involvement. Approved provider of continuing education for licensed social workers, mental health counselors, and OASAS certification renewals.

Hosts events such as the Janian NYC Street Psychiatry Conference and the Home for Good Gala to bring together supporters, officials, and partners to advance housing, healing, and hope for New Yorkers.

Provides free coordinated access to public resources, including assistance with unemployment applications, SNAP enrollment, Emergency Rental Assistance, Medicaid, Medicare, Social Security, and New York State Health Exchange enrollment. Also helps families access affordable childcare through MySchools, MyCity, and HRA.

Develops and operates supportive housing programs that help thousands of individuals transition from homelessness into stable housing with access to supportive services. Operates specific facilities including Paul's Place Drop-In Center and Delta Manor, with long-term operation confirmed as of 2024 and 2025 respectively.

Produces two bi-weekly newsletters: Jobs Journal for supportive housing residents and Housing Vacancy Update on NYC mental health housing vacancies and policy, providing critical information to service users and providers.

Offers financial coaching including credit report review, financial health assessments, and personalized planning to help individuals achieve financial goals and stability. Supports clients in overcoming employment barriers and connecting to benefits.

Provides housing information, placement, consultation, and referrals for homeless individuals, particularly those with psychiatric disabilities or other special needs. Conducts street outreach in East Harlem and upper Manhattan through the Manhattan Outreach Consortium, including during extreme heat events, and offers individualized housing support for agency-referred applicants.