named programs · 6 · from sources
What they call their work
Diversity, Equity, Inclusion & Belonging (DEI&B) Program
Organization-wide initiative led by the Director of DEI&B to promote equitable care, inclusive workplace practices, and community engagement.
Healing Environment Program
Initiative incorporating quiet practices, visual art, music (Crouse Serenades), and pet therapy to support patient well-being and enhance the healing process.
Ostomy Support Group
Provides emotional and practical support for ostomy patients and their families through monthly in-person and virtual meetings.
Perinatal Family Support Program
Offers counseling and support for families during pregnancy and postpartum, led by a nurse practitioner with psychiatric and neonatal expertise.
Triumph Over Stroke CNY Support Group
Survivor-led group offering emotional support, education, and resources for stroke survivors, caregivers, and families.
Weight Loss Surgery Support Program
Provides free information seminars, nutrition counseling, and post-surgery support groups for bariatric patients.
activities · 9 groups
What they do
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Comprehensive Women's Health Services 1 activity
- Delivers maternity and neonatal intensive care servicesProvides maternity care resulting in approximately 3,900 annual deliveries and serves as a regional referral center for high-risk neonatal care, treating 1,000 premature and critically ill newborns each year.
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Animal-Assisted Support Services 1 activity
- Enhances patient experience through therapeutic environment programsOperates music (Crouse Serenades), art display, pet therapy (in partnership with Sunshine Friends, Inc.), and noise-reduction (Quiet Initiative) programs to promote healing, reduce stress, and improve the hospital environment for patients, visitors, and staff.
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Community Health Fairs and Screenings 1 activity
- Implements community health education and outreach programsConducts community health education initiatives including classes, seminars, and health screenings to improve access to care, particularly for vulnerable and underserved populations in Onondaga County.
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Organizational DEI Capacity Building 1 activity
- Implements diversity, equity, inclusion, and belonging trainingDesigns, develops, implements, and evaluates DEI&B education, training, and programming for the organization.
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Healthcare Compliance and Ethics Programs 1 activity
- Maintains healthcare quality and compliance standardsMonitors and measures quality of care delivery and operates a Corporate Compliance Program to ensure adherence to federal, state, and local regulations, prevent fraud and abuse, and promote patient safety and confidentiality.
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Health Professions Education Programs 1 activity
- Operates nursing education programRuns Pomeroy College of Nursing, providing nursing education to over 350 students annually.
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Patient and Family Support Services 1 activity
- Operates patient support groups and wellness programsFacilitates multiple condition-specific support groups including for ostomy patients, bariatric surgery candidates and post-surgery patients, stroke survivors, and families affected by brain aneurysm or hemorrhagic stroke. Also provides perinatal family support led by a certified nurse practitioner.
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Outpatient and Emergency Care Services 1 activity
- Provides comprehensive acute-care hospital servicesOperates a 506-bed adult acute-care hospital with 57 bassinets, serving over 23,000 inpatients, 56,000 emergency visits, and 600,000 outpatients annually. Offers continuous emergency care through a 24/7 emergency room.
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Comprehensive Primary and Specialty Care Networks 1 activity
- Provides ongoing cardiac and specialty medical careDelivers multi-generational cardiac care and a range of general and specialty medical services to patients across Central New York.
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financials · form 990 · fy2024
revenue
Total revenue$586.65M
Contributions & grants$4.35M1%
Program service revenue$565.52M96%
Investment income$2.82M0%
Other revenue$13.96M
expenses
Total expenses$577.95M
Program expenses88%
Admin / overhead12%
Fundraising0%
Salaries & benefits$290.36M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$340.85M
Cash$49.17M
Investments$0
Liabilities$329.11M
Net assets$11.74M
Liquid reserves1.0 mo
3 years on record · 2020–2024 · YoY revenue +4.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 13
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| KIMBERLY BOYNTON | FORMER CEO (TO 3/31/2023) | 0 | $1.20M |
| SETH KRONENBERG MD | PRESIDENT AND CEO | 31 | $1.19M |
| KEVIN RANDALL | BOARD TREASURER/CFO | 31 | $633K |
| MICHAEL JOROLEMON MD | PHYSICIAN | 40 | $614K |
| SOHEIL ALTAFI MD | PHYSICIAN | 40 | $583K |
| DAVID MASON MD | PHYSICIAN | 40 | $575K |
| JOSEPH CUDJOE MD | PHYSICIAN | 40 | $499K |
| DAVID LANDSBERG MD | CHIEF MEDICAL OFFICER | 26 | $499K |
| ELYN RING MD | PHYSICIAN | 40 | $496K |
| KIMBERLY ROSE | CHIEF INFORMATION OFFICER | 36 | $410K |
| LYNNE SHOPIRO | CHIEF NURSING OFFICER | 40 | $306K |
| THOMAS HARTZHEIM MD | DIRECTOR | 1 | $123K |
| MARIA CICIARELLI MD | EX OFFICIO | 1 | $11K |
board members · 12
- BARBARA ASHKIN — DIRECTOR, BOARD VICE CHAIR
- CATHERINE GRIDLEY — DIRECTOR
- EDWARD BARNO — DIRECTOR
- J MICHAEL HAYNIE — DIRECTOR
- KENT SYVERUD — DIRECTOR
- LAURENCE G BOUSQUEST — DIRECTOR
- MELVIN STITH PHD — DIRECTOR
- NEIL A GOLDBERG — DIRECTOR
- NOMI BERGMAN — DIRECTOR
- PATRICIA BLACK — DIRECTOR
- PATRICK MANNION — DIRECTOR
- PAUL KRONENBERG MD — DIRECTOR
relationships · 33
Who they work with
- Alzheimer’s Association of Central New York Partner — Crouse Health lists the Alzheimer’s Association as a community support resource for patients and families.
- American Cancer Society, Central New York Region Partner — Crouse Health partners with the American Cancer Society by referring patients to its cancer support and education services.
- American Hospital Association Network — Member of the American Hospital Association.
- Arthritis Foundation, Upstate New York Chapter, Syracuse office Partner — Crouse Health collaborates with the Arthritis Foundation by connecting patients to arthritis education and quality-of-life programs.
- Association for Community Health Improvement Network — Member of the Association for Community Health Improvement.
- CenterState Corporation for Economic Opportunity Network — Member of the CenterState Corporation for Economic Opportunity.
- Central New York Care Collaborative Partner — Dr. Seth Kronenberg serves on the board of directors.
- Community Memorial Hospital Partner — Dr. Seth Kronenberg serves on the board of directors; also affiliated with Crouse Health through Kim Rose’s role as CIO.
- DNV Healthcare Partner — Partner organization that monitors and improves the quality and safety of care at Crouse Health.
- Epilepsy Foundation of Rochester–Syracuse–Binghamton Partner — Crouse Health refers patients to the Epilepsy Foundation for epilepsy-related services, education, and advocacy support.
- Finger Lakes Donor Recovery Network Partner — Dr. David Landsberg serves as Medical Director.
- Greater New York State Hospital Association Network — Member of the Greater New York State Hospital Association.
- Healthcare Association of New York State Network — Member of the Healthcare Association of New York State.
- HealtheConnections Partner — Dr. Seth Kronenberg serves on the board of directors.
- Kathleen Miller Murphy Partner — Director of Women’s Health Integration at Crouse Health, serving as contact for community initiatives.
- Katie Shepard Partner — Director of Risk Management and Corporate Compliance, serving as Compliance Officer and Privacy Officer
- Leukemia & Lymphoma Society, Central New York Chapter Partner — Crouse Health partners with the Leukemia & Lymphoma Society to connect blood cancer patients with research, education, and patient services.
- Onondaga County Emergency Management Government — Dr. David Landsberg serves as Deputy Coordinator.
- Onondaga County Health Department Partner — Collaborates with Crouse Health to identify community health priorities and develop improvement plans.
- Ophelia’s Place Partner — Crouse Health refers individuals impacted by eating disorders to Ophelia’s Place for specialized support services.
- PCON Student Diversity Council Partner — Advises on and collaborates with the newly established PCON Student Diversity Council.
- Pomeroy College of Nursing at Crouse Hospital Partner — Collaborates on open house events for prospective students.
- SUNY Oswego Partner — Kim Rose serves on the Biomedical Informatics Advisory Board.
- School of Information Studies at Syracuse University Partner — Kim Rose serves on the Advisory Board.
- Sunshine Friends, Inc. Partner — Partners with Crouse Hospital to operate a pet therapy program using specially trained dogs to visit patients.
- Susan G. Komen for the Cure, Central New York affiliate Partner — Crouse Health collaborates with Susan G. Komen to support breast cancer education, survivor empowerment, and access to care.
- Syracuse Athletics Partner — Exclusive healthcare partner for Syracuse Athletics.
- Syracuse City School District Partner — Partners with Crouse Hospital to display student artwork throughout the hospital as part of the healing environment initiative.
- Syracuse Community Health Center Partner — Dr. Seth Kronenberg serves on the board of directors.
- Syracuse University Partner — Established a cooperative arrangement with Syracuse University’s School of Nursing in 1946.
+ 3 more
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Cultivating Belonging Through DEI Integrationmethodology: belonging-through-deiBy embedding diversity, equity, and inclusion into organizational practices and care delivery, Crouse Health enhances both organizational effectiveness and patient care, because a culture of belonging improves staff cohesion and patient trust.
- Healing Environment Through Noise Reductionmethodology: healing_environment_designBy reducing noise levels in the hospital environment, Crouse Health supports faster patient recovery, better rest, and reduced stress for patients, visitors, and staff, because quieter spaces are clinically linked to improved healing outcomes.
- Hybrid Access Model for Patient Supportmethodology: hybrid_support_modelBy offering a hybrid (in-person and virtual) support group model, Crouse Health increases accessibility for ostomy patients and families, because flexible participation removes geographic and mobility barriers to emotional and practical support.
- Peer-Led Support Groups for Enhanced Recoverymethodology: peer_led_supportBy using survivor-led support groups in stroke recovery, Crouse Health fosters peer connection and shared understanding, because lived-experience-based guidance increases engagement and emotional resilience in patients.