named programs · 3 · from sources
What they call their work
Awards Program
Recognizes excellence in the 911 community through awards such as the John Merklinger Legacy Award, Telecommunicator of the Year, and Teamwork Award
Committee Engagement
Organized committees including Legislative/Media, Training, GIS, Wellness, and Civil Service workgroups to address key issues in 911 operations and policy
Fall and Spring Conferences
Biannual gatherings offering training courses, state and federal updates, and vendor exhibitions to support 911 professionals across New York State
activities · 8 groups
What they do
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Recognition and Awards Programs 1 activity
- Administers awards program recognizing excellence in 911 coordinationRecognizes outstanding achievement and service in the 911 community through an annual awards program, including the John Merklinger Legacy Award, Garth Hillier Award, Telecommunicator of the Year, and Teamwork Award.
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Advocacy for Worker Health and Leave Policies 1 activity
- Advocates for policy changes benefiting 911 telecommunicatorsConducted advocacy efforts including hundreds of meetings with Members of Congress to support the passage of the Enhancing First Response Act (S.725), which aims to reclassify 9-1-1 telecommunicators as protective service occupations in the federal Standard Occupational Classification system.
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Regional EMS Coordination and Quality Improvement 1 activity
- Facilitates collaboration and standardization among county 911 coordinatorsConvenes regional meetings and ongoing collaboration among county 911 coordinators and state agencies to address shared implementation challenges and develop standardized approaches to 911 service delivery across New York State.
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Professional Networking Events 1 activity
- Hosts biannual training conferences for 911 professionalsOrganizes spring and fall conferences that provide training, state and federal updates, vendor exhibitions, and networking opportunities for 911 center professionals across New York State. These include sponsored meal and break events to support attendee engagement.
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Professional Membership and Association Benefits 1 activity
- Offers tiered membership with access to events and resourcesProvides individual, vendor, and corporate membership options that include annual dues ($25–$500) and benefits such as access to conferences, member directories, website listings, and reserved booth space at events.
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Corporate Sponsorship Programs 1 activity
- Organizes sponsored events and exhibitions at conferencesCoordinates sponsorship opportunities and vendor exhibitions during biannual conferences, including sponsored meals and breaks, to support engagement and showcase new technologies and services for 911 centers.
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Policy Advocacy & Research 1 activity
- Participates in state and regional 911 governance committeesEngages in regional and state-level policy and planning discussions through participation in committees such as the NYS 911 Board administered by NYS Homeland Security, contributing to the development and oversight of 911 systems.
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Law Enforcement Professional Development 1 activity
- Provides professional development and training for 911 center staffOffers training courses and conference programming focused on improving management, communication, and daily operations within 911 centers, supporting workforce capacity and operational effectiveness.
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financials · form 990EZ · fy2025
revenue
Total revenue$108K
Contributions & grants——
Program service revenue$104K97%
Investment income$560%
Other revenue—
expenses
Total expenses$81K
Program expenses—
Admin / overhead—
Fundraising—
Salaries & benefits—
Grants paid out—
balance sheet
Total assets$156K
Cash—
Investments—
Liabilities—
Net assets$156K
6 years on record · 2020–2025 · YoY revenue +4.3%
leadership · form 990 part vii · fy2025
Who runs it
board members · 4
- ALEX RAU — DIRECTOR
- FRED LAMPMAN — DIRECTOR
- JOSH FAVRO — DIRECTOR
- STEPHEN DECHICK ENP — DIRECTOR
relationships · 5
Who they work with
- NENA: The 9-1-1 Association Partner — Collaborated with NENA in supporting the Enhancing First Response Act to reclassify 9-1-1 telecommunicators as protective service workers.
- NYS DHSES OIEC Partner — Co-hosts the biennial Communications Symposium with the New York State Division of Homeland Security and Emergency Services Office of Interoperability and Compatibility.
- NYS Homeland Security Government — Administers the NYS 911 Board on which members of the organization participate.
- New York State Police Government — Collaborates with state police, which were involved in processing 911 calls for non-participating counties and participated in early coordination meetings.
- State & Federal partners Government — Receives and shares industry updates from state and federal agencies
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Advocacy for Occupational Reclassification of 911 Telecommunicatorsmethodology: occupational_reclassification_advocacyBy advocating for the reclassification of 9-1-1 telecommunicators as public safety professionals, the organization seeks to elevate the status of the role, improve recognition of its critical function, and potentially influence policy and funding decisions because aligning occupational classification with actual job responsibilities strengthens workforce legitimacy and support.
- Cross-Jurisdictional Collaborative Governance for 911 System Improvementmethodology: collaborative_governanceBy convening cross-jurisdictional meetings to share solutions on policy, staffing, equipment, and infrastructure planning, the organization enables coordinated system development and innovation because collective problem-solving across regions leads to more resilient and standardized 911 services.
- Peer Learning Network Among 911 Coordinatorsmethodology: peer_learning_networkBy facilitating peer learning and information sharing among 911 coordinators, the organization improves problem-solving and operational adaptability because diverse, real-world perspectives from peers generate practical, trusted solutions more effectively than top-down training alone.