irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $3.99MCONSULTING SERVICES CCSI - PROVIDES THE EXPERTISE AND TECHNICAL ASSISTANCE SUPPORT ORGANIZATIONS NEED TO UNDERSTAND, IMPLEMENT, AND SUSTAIN PRACTICES AIMED AT IMPROVING THE WAY HEALTHCARE IS PROVIDED. OUR CONSULTING DIVISION IS MADE UP OF THE CENTER OF EXCELLENCE FOR EQUITY-FOCUSED TRAUMA-RESPONSIVE PRACTICE AND THE CENTER OF EXCELLENCE FOR ORGANIZATIONAL EFFECTIVENESS.
named programs · 5 · from sources
What they call their work
Center of Excellence for Equity-Focused Trauma-Responsive Practice
Provides training, coaching, and implementation support to organizations seeking to adopt trauma-informed and equity-focused practices, particularly in schools and behavioral health settings.
Center of Excellence for Organizational Effectiveness
Offers organizational development services including leadership development, workforce strategy, culture building, and crisis preparedness for public and nonprofit organizations.
Clinic Sustainability Accelerator
Supports behavioral healthcare leaders in improving clinical operations, revenue cycle management, and workforce productivity to ensure long-term sustainability.
Managed Services for Non-Profits
Provides fractional or shared back-office services in HR, finance, compliance, and administration to help small nonprofits operate efficiently without full-time staff overhead.
Trauma-Informed Growth (TIG) Program
Builds capacity in school communities to prevent, intervene, and recover from trauma, illness, and grief through system-wide training and program alignment.
activities · 3 groups
What they do
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Program Evaluation and Impact Research 1 activity
- Conducting research, evaluation, and data analysisDesigns and conducts research studies, program evaluations, and performance assessments to build evidence on effective practices and support data-informed decision-making. Creates data visualizations and dashboards to communicate complex information and helps organizations measure outcomes, track equity, and meet reporting requirements.
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Healthcare System Administrative Support 1 activity
- Delivering direct technical assistance and consulting servicesProvides direct consulting and technical assistance to health and human services organizations, educational institutions, and government agencies in areas such as system design, service delivery, fiscal management, compliance, data analytics, performance measurement, quality improvement, and crisis response. Includes interim operations management and support for program implementation from concept to operation.
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Nonprofit Capacity Building Services 1 activity
- Providing capacity building and organizational development servicesOffers comprehensive capacity building services including operations management, organizational development, business strategy, leadership development, and trauma-informed practice training to strengthen mission-driven organizations. Has provided these services to over 150 organizations in New York State, supporting strategic planning, revenue diversification, staff resilience, and equity-focused practices.
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financials · form 990 · fy2024
revenue
Total revenue$41.21M
Contributions & grants$9.85M24%
Program service revenue$31.20M76%
Investment income$88K0%
Other revenue$82K
expenses
Total expenses$41.94M
Program expenses86%
Admin / overhead14%
Fundraising0%
Salaries & benefits$32.30M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$16.83M
Cash$128K
Investments$4.40M
Liabilities$11.58M
Net assets$5.24M
Liquid reserves1.3 mo
5 years on record · 2020–2024 · YoY revenue -4.3%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 8
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ANNE WILDER MS | PRESIDENT AND CEO | 40 | $335K |
| JASON J KUBY | CHIEF FINANCIAL OFFICER | 40 | $205K |
| ELIZABETH C MEEKER | VP, CONSULTING | 40 | $181K |
| DOUGLAS J CAMIN | CHIEF INFORMATION TECHNOLOGY | 40 | $179K |
| CHRISTOPHER P COPELAND | SR. ADVISOR, PRACTICE TRANSFORMATION | 30 | $158K |
| LAKESHA V CARTER | DIRECTOR, DEI TRANSFORMATION | 40 | $157K |
| ANNE E PASSALUGO | CHIEF COMPLIANCE AND PRIVACY OFFICER | 40 | $150K |
| ENRICO CULLEN | EXECUTIVE DIRECTOR, NORTHWINDS | 40 | $149K |
board members · 17
- BRANDY VANDERMARK-MCMURRAY — BOARD MEMBER
- CHETNA CHANDRAKALA — BOARD MEMBER
- CHRISTINE WAGNER — BOARD MEMBER
- CHRISTOPHER O'DONNELL — BOARD MEMBER
- COLLEEN HEFLIN PHD — BOARD MEMBER
- DAVE SEELEY — BOARD MEMBER
- DONNA BRADBURY — BOARD MEMBER
- EVE HOSFORD — CHAIRPERSON
- GREGORY BYRD — BOARD MEMBER
- GRETCHEN BAUMER — SECRETARY
- JEAN BEZEK — BOARD MEMBER
- JOSEPH TOBIN — BOARD MEMBER
- KILOLO MOYO-WHITE — BOARD MEMBER
- LEKEYAH WILSON MD — VICE CHAIRSPERSON
- LINDSAY GOZZI-THEOBALD — BOARD MEMBER
- MONICA BROWN — BOARD MEMBER
- TAD MACK — BOARD MEMBER
relationships · 14
Who they work with
- 200+ customers Partner — Trusted partner to over 200 customer organizations across education, government, and health and human services sectors
- BIPOC PEEEEEEK Partner — Partnered with CCSI and Rochester Regional Health on the Healing Together Project to credential Family Peer Advocates.
- Behavioral Health Departments Partner — Partner organization receiving technical assistance and consulting services
- Community-Based Organizations Partner — Partner organization receiving capacity building and technical assistance
- Genesee County Government — Engaged CCSI to provide specialized fiscal support to its Department of Mental Health and Community Services.
- Monroe County Office of Mental Health Partner — Partners to provide behavioral health crisis response through co-deployed forensic intervention teams.
- PLTI Partner — Provides fiscal sponsorship and administrative support to PLTI, enabling its focus on parent leadership and family support.
- Rochester Regional Health Partner — Collaborated with CCSI and BIPOC PEEEEEEK on the Healing Together Project to expand culturally responsive care.
- Rockland County Department of Community Mental Health Partner — Partnered to transform fiscal management and program operations.
- Social and Human Services Departments Partner — Partner organization receiving technical assistance and consulting services
- Southern Door County School District Partner — Partnered with CCSI to address trauma challenges and build resilience through training and tools.
- Southern Door County School District Partner — Partnered with CCSI to build staff capacity in trauma responsiveness and align mental health initiatives.
- State Agencies Government — Government partner receiving program management and consulting services
- government agencies Partner — Partnered with government agencies to rethink mental health service delivery and strengthen systems.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Equity-Centered, Collaborative Partnership Modelmethodology: equity-centered partnership modelBy co-creating strategies through collaborative, equity-centered partnerships with organizations and communities, we produce more sustainable and effective organizational change because solutions rooted in lived experience and shared power are more likely to address systemic inequities and be adopted long-term.
- Human-Centered Systems Design and Continuous Improvementmethodology: human-centered systems designBy designing systems around the needs of the people served and embedding continuous quality improvement practices, we increase organizational effectiveness because user-centered design and iterative learning lead to more responsive, adaptive, and high-performing systems.
- Integrated Capacity Building with Operational Supportmethodology: capacity_building_through_infrastructure_supportBy providing integrated back-office, strategic, and evaluation services, we enable mission-driven organizations to focus on core programming and achieve sustainable impact because reducing administrative burden allows leaders to prioritize mission-critical work and scale effectively.
- Participatory, Equity-Centered Evaluation and Researchmethodology: participatory_evaluationBy co-designing research and evaluation strategies with frontline staff, community members, and people with lived experience, we produce more valid, actionable insights because inclusive processes increase trust, cultural relevance, and the likelihood of meaningful program adaptation.
- Trauma-Informed, Equity-Focused Organizational Developmentmethodology: trauma-informed organizational developmentBy applying trauma-informed and equity-focused practices in organizational development, we build more resilient, inclusive, and effective organizations because addressing historical and systemic trauma enables healthier workplace cultures and more responsive service delivery.