What they reported doing
- #1 primary $1.26MCOMMUNITY BASED SERVICES INCLUDE COMMUNITY/DAY HABILITATION, FUNDED BY THE OFFICE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES, WHERE STAFF SUPPORT INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES IN THE COMMUNITY, PROVIDING PERSON CENTERED SERVICES THAT OFFER SUPPORT IN BUILDING INDEPENDENT LIVING SKILLS AS WELL AS PROVIDING OPPORTUNITIES FOR COMMUNITY PARTICIPATION. CHILDREN'S HEALTH HOME CARE MANAGEMENT, FUNDED BY THE OFFICE OF MENTAL HEALTH, ASSISTS WITH IDENTIFYING AND ACCESSING NEEDED MEDICAL AND BEHAVIORAL HEALTHCARE, SOCIAL SERVICES, EDUCATIONAL, FINANCIAL, VOCATIONAL, HOUSING AND OTHER SUPPORTS FOR YOUTH IN THE COMMUNITY. NEW YORK STATE CHILDREN'S MEDICAID CHILDREN AND FAMILY TREATMENT SUPPORTS SERVICES OFFER SUPPORT TO CHILDREN AND YOUTH (UNDER AGE 21) WITH MENTAL HEALTH AND/OR SUBSTANCE USE NEEDS. CONSELING SERVICES GIVE YOUTH AND THEIR FAMILIES THE POWER TO IMPROVE HEALTH, WELL-BEING, AND QUALITY OF LIFE, AND HELP THEM MAKE INFORMED DECISIONS ABOUT THEIR CARE. SERVICES CAN BE PROVIDED IN THEIR HOME OR IN THE COMMUNITY.
- #2 $1.74MFOSTER CARE SERVICES INCLUDE THE UNACCOMPANIED REFUGEE MINOR (URM) FOSTER CARE PROGRAM, FUNDED BY THE OFFICE OF REFUGEE RESETTLEMENT, WHERE YOUTH COME FROM REFUGEE CAMPS AROUND THE WORLD OR FLEE DANGEROUS CONDITIONS IN THEIR HOME COUNTRY TO SEEK ASYLUM IN THE UNITED STATES. GOALS OF THE URM PROGRAM INCLUDE SUPPORTING YOUTH IN EXPLORING AND ADJUSTING TO LIFE IN AMERICA WHILE PRESERVING AND SHARING THEIR OWN CULTURE WITH OTHERS.
What they call their work
What they do
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Healthcare Compliance and Ethics Programs 2 activities
- Compliance training and organizational capacity buildingProvides training and education on compliance policies to employees, volunteers, and board members, and promotes a culture of compliance through annual Compliance & Ethics Week events featuring educational activities, contests, and giveaways across programs.
- Quality Improvement and compliance monitoringOperates a comprehensive Quality Improvement program that includes developing and implementing tailored Quality Improvement Plans for each service program, conducting internal audits, satisfaction surveys, outcome assessments, grievance trend analysis, policy reviews, and benchmarking to ensure high-quality service delivery. All plans are reviewed and approved by the QI Subcommittee of the Board of Directors.
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Direct Mental Health Counseling and Support Services 1 activity
- Community-based clinical treatment and supportive servicesProvides mental health counseling, family treatment supports, and care management for children, adolescents, adults, and families, including in-home and community-based services for youth under age 21 with mental health or substance use needs. Also delivers Children's Health Home care management to coordinate access to medical, behavioral health, educational, vocational, housing, and other essential supports.
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Day Habilitation Services 1 activity
- Support services for individuals with intellectual and developmental disabilitiesProvides day habilitation, skill development, and community integration programs for individuals with intellectual and developmental disabilities to promote independence, personal goal achievement, and active community participation.
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Residential Care for At-Risk Youth 1 activity
- Unaccompanied Refugee Minor (URM) foster care programOperates a foster care program for unaccompanied refugee minors aged 14–17 who are seeking asylum in the U.S. and lack parental or relative support, providing culturally sensitive services to support adjustment to life in America while preserving cultural identity. Has served youth from multiple countries including Burma, China, Somalia, Afghanistan, and several African and Central American nations.
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Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| MICHAEL MELARA | MEMBER OF THE CORP/ CHAIR | 4 | $231K |
| TIFFANY TEETER | EXECUTIVE DIRECTOR THROUGH 11/24 | 40 | $146K |
| JENNIFER FRANCISCO | INTERIM EXEC DIR STARTING 11/24 | 40 | $87K |
- DAVID PRUSINOWSKI — TREASURER
- EVAN NAYLOR — DIRECTOR
- GAIL RIZZO-SPILKA — DIRECTOR
- HEATHER YOUNGMAN — DIRECTOR THROUGH 10/24
- JENNIFER BRUNS — DIRECTOR
- JODY FRAWLEY — DIRECTOR
- KYLE LYSKAWA — DIRECTOR
- MARIA ZUMPANO — DIRECTOR
- MARY GIBBS — DIRECTOR
- MELISSA CAPPELLI — VICE CHAIR
- STEVEN THOMPSON — CHAIRMAN
- TERRY BUTLER — DIRECTOR THROUGH 10/24
- TRACEY REICHERT SCHIMPFF — DIRECTOR
- WILLIAM WOODS — SECRETARY
Who they work with
- New York State Justice Center for the Protection of People with Special Needs Government — Required reporting of Abuse, Neglect, and Significant Incidents involving vulnerable persons to the Justice Center's Vulnerable Persons' Central Register.
- OCFS Government — Federally funded partnership through the New York State Office of Children and Family Services for the URM program
- Office for People with Developmental Disabilities Government — Funder and partner in delivering community/day habilitation services
- Office of Mental Health Government — Funder and partner in delivering Children's Health Home care management services
- Office of Refugee Resettlement Government — Funder and partner in operating the Unaccompanied Refugee Minor foster care program
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Integrated Care Deliverymethodology: community-based careBy delivering clinical and supportive services within the community, we improve access and continuity of care, because embedding services in local contexts reduces barriers and strengthens natural support networks.
- Culturally Responsive Engagement for Refugee Youthmethodology: culturally responsive careBy prioritizing caregiver qualities such as patience, flexibility, and cultural humility, we better meet the complex needs of unaccompanied refugee minors, because trust and adaptation to cultural context are critical for effective trauma-informed care.
- Person-Centered, Family-Focused Support Modelmethodology: person-centered_careBy centering care on the individual’s goals and involving families in planning, we increase independence, skill-building, and community participation for people with intellectual and developmental disabilities, because autonomy and relational support are foundational to sustained personal growth.
- Strength-Based Empowerment Approachmethodology: strength-basedBy focusing on existing strengths rather than deficits, we build self-efficacy and engagement among youth and families affected by developmental disabilities, because affirming capability fosters motivation and sustainable outcomes.