named programs · 12 · from sources
What they call their work
Care Coordination Services
Supports patients in accessing transportation, childcare, housing, insurance, food banks, and other social services to improve health outcomes.
Chompers Mobile Dental Program
Offers free pediatric dental services including exams, cleanings, fluoride, and sealants at seven Head Start preschool locations in Syracuse.
Comprehensive Primary Care
Family medicine services including annual exams, chronic disease management, vaccinations, lab work, and preventive screenings.
Counseling, Addiction and Psychological Services (CAPS)
Provides mental health counseling, substance use disorder treatment, and care coordination for behavioral health patients.
Dental Services
Full-range dental care including preventive, restorative, emergency, and specialty services for adults and children.
OB-GYN & Gynecological Health
Women’s health services including annual exams, contraception, prenatal care, ultrasounds, and postpartum care.
On-Site Pharmacy
Full-service pharmacy located at 819 S. Salina St. offering same-day prescription fills, medication delivery, and telepharmacy support.
On-Site Radiology
Diagnostic imaging services including X-rays, mammography, and ultrasound available at the Salina Street location.
Pediatric Healthcare
Medical care for children from birth to age 21, including well-child visits, immunizations, developmental screenings, and school physicals.
Quick Care Center
Walk-in urgent care clinic offering treatment for minor illnesses and injuries, open Monday–Friday 8 a.m.–8 p.m. and Saturday 10 a.m.–6 p.m. at 819 S. Salina St., Syracuse.
School-Based Health Services
Provides primary care, mental health, and sick care services to students in eight Syracuse City School District buildings during school hours.
Telehealth & Virtual Care
Offers video and phone appointments for medical, dental, and behavioral health services to established patients.
activities · 9 groups
What they do
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Telehealth and Urgent Care Access 2 activities
- Telehealth servicesOffers telehealth services including video appointments for general medical and dental care, as well as telephone-only appointments upon request.
- Walk-in urgent careOperates a walk-in urgent care center available five days a week with no appointment required, treating minor acute medical and dental conditions such as infections, sprains, ear/nose/throat issues, dental pain, minor eye problems, cold and flu symptoms, and minor injuries like lacerations and bruises; accepts ambulance arrivals for non-emergency cases.
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Community Health Center Services 1 activity
- Comprehensive primary careProvides comprehensive primary care through a team-based model led by a personal doctor, including treatment for illness and preventive care such as annual physicals, laboratory testing, diagnostic imaging, cancer screenings, vaccinations, nutrition counseling, and sick care.
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Comprehensive Eye Care Access 1 activity
- Eye care servicesProvides comprehensive eye care services for patients of all ages, including comprehensive eye exams, diagnostic testing, children's eye care, and emergency eye care.
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Comprehensive Women's Health Services 1 activity
- Obstetric and gynecologic careProvides comprehensive gynecologic and obstetric services for women across all life stages, including annual exams, prenatal and postpartum care, contraception, STD testing, pap smears, mammography, ultrasounds, and genetic testing.
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Diagnostic Testing and Imaging Services 1 activity
- On-site radiology servicesProvides on-site radiology services including X-rays, ultrasound, and mammography, available Monday through Friday from 8 a.m. to 5 p.m.
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Orthopedic Surgery and Musculoskeletal Care 1 activity
- Podiatry servicesProvides podiatry services to diagnose, treat, and manage foot, ankle, and leg conditions for adults and children.
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Patient and Family Support Services 1 activity
- Specialty medical services coordinationHelps patients schedule appointments for specialty services including dental, podiatry, nutrition, obstetrics/gynecology, and other health-related care.
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Community Resource Navigation and Support Services 1 activity
- Support services assistanceAssists patients in connecting with critical support services such as transportation, childcare, housing, health insurance, legal services, food banks, and social services.
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Language Access Services 1 activity
- Translation servicesProvides translation services for hundreds of languages, including Spanish, Arabic, Burmese, and Korean, using a translation service phone to facilitate real-time communication between provider and patient during medical appointments.
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financials · form 990 · fy2024
revenue
Total revenue$25.90M
Contributions & grants$7.80M30%
Program service revenue$17.31M67%
Investment income$78K0%
Other revenue$715K
expenses
Total expenses$30.99M
Program expenses79%
Admin / overhead21%
Fundraising0%
Salaries & benefits$18.85M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$38.60M
Cash$852K
Investments$4.88M
Liabilities$18.86M
Net assets$19.74M
Liquid reserves2.2 mo
4 years on record · 2020–2024 · YoY revenue -11.3%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 10
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| OFRONA REID | PRESIDENT & CEO | 40 | $505K |
| CHIMA CHIONUMA | CHIEF MEDICAL OFFICER | 40 | $366K |
| FRANKIE QUARLES | CHIEF OF OB/GYN | 40 | $320K |
| MAYGOE SHEEHAN | FAMILY PHYSICIAN | 40 | $320K |
| JOHN MILLIGAN | CHIEF FINANCIAL OFFICER | 40 | $319K |
| HAROLD HOROWITZ | PHYSICIAN | 40 | $301K |
| BILL HINES | MEDICAL DIRECTOR - CAPS | 40 | $291K |
| FRANCISCA OKAFOR | PHYSICIAN | 40 | $287K |
| JESSICA YOXALL | CHIEF OPERATING OFFICER | 40 | $230K |
| CRAIG A WILLIAMS | CHIEF ADMINISTRATIVE OFFIC | 40 | $222K |
board members · 15
- AGNES MCCRAY — DIRECTOR
- BRUCE CONNER — SECRETARY
- CHARLES CONOLE — DIRECTOR
- DR BRIAN THOMPSON — DIRECTOR
- DR SETH KRONENBERG — DIRECTOR
- DRAKE HARRISON — DIRECTOR
- HARRY THOMPSON — SECOND VICE-CHAIR
- HON VANESSA E BOGAN — CHAIR
- JOSEPH O'HARA — DIRECTOR
- LAWRENCE WILLIAMS — DIRECTOR
- MICHAEL WOLFSON — DIRECTOR
- PAULA FREEDMAN — DIRECTOR
- SHIRLEY ROWSER — DIRECTOR
- STEPHEN MARKLEY — TREASURER
- STEVEN WILLIAMS — FIRST VICE-CHAIR
relationships · 3
Who they work with
- Crouse Hospital Partner — Partners with Crouse Hospital for obstetric deliveries.
- Not specified Partner — Requires physician referral for radiology services
- Upstate Community Hospital Partner — Partners with Upstate Community Hospital for obstetric deliveries.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Coordinated Holistic Care Approachmethodology: care_coordinationBy addressing both medical and social barriers within a unified care plan, the organization ensures continuity of care because integrating social determinants into clinical workflows leads to more effective and sustained health outcomes.
- Team-Based Care Modelmethodology: team-based_careBy coordinating treatment through a multidisciplinary team led by a primary care physician, the organization improves health outcomes because integrated, patient-centered collaboration ensures comprehensive and continuous care.
- Universal Access Modelmethodology: universal_accessBy removing structural barriers such as insurance status, language, or scheduling requirements, the organization increases access to care because equitable entry points enable engagement from historically underserved populations.