COMMON MAPS
Map version new-york activity top-down
Main site Contact
Menu
↑ parent activity group ·
research dossier

METRO COMMUNITY HEALTH CENTERS INC
BRONX, NY · EIN 461317334 · Form 990 · FY2024 · NTEE E32 · Health Care · Large ($10M-$50M) · mchcnyc.org
revenue
$17.2M
expenses
$16.5M
net assets
$-4.1M
employees
112
volunteers
13
program ratio
82%
mission · from form 990

METRO COMMUNITY HEALTH CENTERS (MCHC) IS FEDERALLY QUALIFIED HEALTH CENTER WITH A NETWORK OF 4 CENTERS PROVIDING COMPREHENSIVE HEALTHCARE SERVICES TO A CULTURALLY DIVERSE, UNDERSERVED, AND OFTEN MEDICALLY AND BEHAVIORALLY COMPLEX PATIENT POPULATION. MCHC'S TEAM-BASED MODEL OF CARE INCLUDES PRIMARY AND SPECIALTY MEDICAL CARE, BEHAVIORAL HEALTH, AND DENTISTRY SERVICES THAT ARE GROUNDED IN PRACTICES THAT EMPOWER AND SUPPORT EACH PATIENT'S PHYSICAL, MENTAL AND SOCIAL WELL-BEING. A SIGNIFICANT NUMBER OF OUR PATIENTS HAVE INTELLECTUAL/DEVELOPMENTAL DISABILITIES, AND WHILE SOME CHALLENGES TO OBTAINING OPTIMAL HEALTH ARE UNIQUE TO THIS GROUP, MANY ARE CONCERNS THAT ARE ALSO SEEN IN OTHER VULNERABLE POPULATIONS THAT ARE SERVED AT OUR CENTERS.

profile · synthesized from sources

Metro Community Health Centers (MCHC) is a Federally Qualified Health Center operating four clinics in New York City, providing comprehensive primary and specialty healthcare services to underserved and culturally diverse populations. The organization offers team-based care including primary care, behavioral health, dentistry, and specialty services such as neurology and podiatry, with a focus on patients with intellectual and developmental disabilities. Services are available in person and via TeleHealth across the Bronx, Brooklyn, Manhattan, and Staten Island.

named programs · 8 · from sources

What they call their work

Dentistry
Routine cleanings and dental procedures for children and adults, with accommodations for patients with special dental needs
Mental Health
Behavioral health services addressing anxiety, depression, and other mental health concerns, integrating biological and physical health factors
Neurology
Specialty care for acute and chronic neuromuscular conditions, inclusive of patients of all ages, including those with developmental disabilities
Podiatry
Treatment for foot and ankle pain and lower extremity diseases
Primary Care
Family medical services for pediatric, adolescent, and adult patients, including those with intellectual and developmental disabilities such as Down syndrome, cerebral palsy, and autism
Psychiatry
Mental health diagnosis and treatment planning for anxiety, depression, and other behavioral health concerns
TeleHealth
Virtual healthcare appointments accessible via mobile devices, tablets, desktops, and laptops for routine and non-urgent care
Women’s Health
Gynecological care for patients 13 years and older, including diagnoses, treatments, and wellness visits
activities · 10 groups

What they do

  • Telehealth and Urgent Care Access 2 activities
    • Facilitate patient communication via after-hours and digital services
      Provides an after-hours answering service for urgent medical questions and offers downloadable forms for new patients to complete prior to their first appointment.
    • Provide telehealth services for routine and non-urgent care
      Offers virtual healthcare appointments accessible via smartphone, tablet, desktop, or laptop for routine and non-urgent medical needs, available to both new and existing patients.
  • Community Health Center Services 1 activity
    • Deliver comprehensive primary and specialty healthcare services
      Provides primary care for pediatric, adolescent, and adult patients, including those with intellectual and developmental disabilities such as Down syndrome, cerebral palsy, and autism. Services are delivered across four New York City boroughs through a network of health centers.
  • Comprehensive Dental Care Services 1 activity
    • Deliver dental care with specialized services for patients with special needs
      Offers dental services including routine cleanings and other procedures for children and adults, with individualized care tailored to patients with special dental needs.
  • Outpatient Mental Health Clinic Services 1 activity
    • Deliver integrated behavioral and mental health services
      Provides behavioral health and psychiatric services addressing anxiety, depression, and other mental health concerns, with individualized treatment plans and integration of biological and physical health factors. Services involve patients and their families in care planning.
  • Charity Event Organization 1 activity
    • Host annual fundraising gala to support healthcare access
      Hosts an annual gala to raise funds that support expanded access to primary care, behavioral health services, preventive screenings, and community outreach initiatives.
  • Brain Injury Support & Rehabilitation 1 activity
    • Offer neurology services for neuromuscular conditions
      Provides neurology care for acute and chronic neuromuscular conditions, with inclusive, age-spanning services for patients with developmental disabilities.
  • Food Distribution and Hunger Relief 1 activity
    • Operate a food pantry for patients and the community
      Reopened and operates the Metro Food Pantry to serve patient and community nutritional needs.
  • Orthopedic Surgery and Musculoskeletal Care 1 activity
    • Provide podiatry services for foot and lower extremity conditions
      Offers care for foot and ankle pain, injuries, illnesses, and other lower extremity conditions, including common podiatric diseases and lower leg disorders.
  • Comprehensive Women's Health Services 1 activity
    • Provide women's health services for patients aged 13 and older
      Offers diagnosis, treatment, and wellness visits related to the female reproductive system for patients aged 13 and older.
  • Medical Records Access & Privacy Compliance 1 activity
    • Support patient access through medical records and prescription management
      Processes prescription renewal requests within 3–5 business days, enables online access to medical records via the Healow portal, and accepts medical records requests in person, by mail, and from providers via fax.
financials · form 990 · fy2024
revenue
Total revenue$17.22M
Contributions & grants$145K1%
Program service revenue$17.08M99%
Investment income$920%
Other revenue$573
expenses
Total expenses$16.51M
Program expenses82%
Admin / overhead18%
Fundraising0%
Salaries & benefits$9.42M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$7.10M
Cash$3.01M
Investments$0
Liabilities$11.16M
Net assets$-4.06M
Liquid reserves2.2 mo
6 years on record · 2019–2024 · YoY revenue +8.8%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 11
NameTitleHours/wkCompensation
INDIRA PATEL DIRECTOR OF PSYCHIATRY 40 $559K
KENNEDY ONYENWE PSYCHIATRIC NURSE PRACTITI 40 $279K
PEDRO RIVERA CHEIF FINANCIAL OFFICER 40 $256K
IRA SALOM CMO 40 $243K
JI YOUNG KIM PSYCHIATRIC NURSE PRACTITIONER 40 $231K
RITA MARIE BILELLO CEO THROUGH 09/2024 40 $225K
NELLIE SANTIAGO-RIVERA CHEIF OPERATING OFFICER 40 $224K
ANDREA NICHOLS SENIOR FAMILY PHYSICIAN 40 $206K
SINA NAZERI DENTIST 40 $187K
THOMAS HAYS PSYCHIATRIST 40 $177K
MICHELE QUIGLEY CEO FROM 09/2024 40 $51K
board members · 13
  • FELICIA CERABONE — BOARD MEMBER
  • FREDERIQUE BACH MIGLIACCICO — BOARD MEMBER
  • GILBERT PLAZA — BOARD MEMBER
  • HOWARD SIEGEL — TREASURER
  • JACKIE TRIPODI — BOARD MEMBER
  • JACQUELINE A RUMOLO — BOARD MEMBER
  • JAMES E JOHANSEN — CHAIRMAN
  • JOSEPH PANCARI — BOARD MEMBER
  • LINDA TEMPEL — VICE CHAIRMAN
  • MAE COVINGTON-COGGINS — SECRETARY
  • MARCO DAMIANI — BOARD MEMBER
  • MONIQUE DENNIS-FARRINGTON — BOARD MEMBER
  • SUSAN CONSTANTINO — BOARD MEMBER
relationships · 14

Who they work with

  • Bronx Partner — Operates a health center location in the Bronx at 979 Cross Bronx Expressway Service Rd.
  • Bronx Partner — Operates a location at 979 Cross Bronx Expressway Service Rd, Bronx, NY
  • Downtown Brooklyn Network — Part of MCHC's network of health center locations.
  • Downtown Brooklyn Partner — Operates a health center location in Downtown Brooklyn at 177 Livingston Street Lower Level.
  • Healow Partner — Partners with Healow to provide a patient portal for accessing medical records and communicating with providers.
  • Manhattan Network — Part of MCHC's network of health center locations.
  • Manhattan Partner — Operates a health center location in Manhattan at 335 East 24th Street – Suite 1B.
  • Manhattan Partner — Operates a location at 335 East 24th Street – Suite 1B, New York, NY
  • Marina Del Rey Partner — Venue partner for the Annual Anniversary Gala
  • Pharmacy Partner — Collaborates with pharmacies to coordinate prescription renewals
  • Project St Partner — Collaborates with Project St on community health initiatives.
  • Staten Island Network — Part of MCHC's network of health center locations.
  • Staten Island Partner — Operates a health center location in Staten Island at 2324 Forest Avenue.
  • Staten Island Partner — Operates a location at 2324 Forest Avenue, Staten Island, NY
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Evidence-Based and Culturally Competent Care
    methodology: evidence-based and culturally competent care
    By delivering care that is both evidence-based and culturally competent, METRO improves health outcomes for underserved populations because clinical effectiveness is enhanced when treatment aligns with patients’ cultural contexts and lived experiences.
  • Inclusive Care for Developmental Disabilities
    methodology: inclusive_care
    By designing healthcare services to accommodate patients with intellectual and developmental disabilities across all service lines, METRO improves access and quality of care because specialized clinical experience and intentional accessibility remove systemic barriers to treatment.
  • Integrated Care Model
    methodology: integrated_care
    By delivering coordinated medical, dental, behavioral, and specialty health services through a unified system, METRO improves patient access and care outcomes because integrated service delivery reduces fragmentation and supports holistic management of patient health.
  • Low-Barrier Telehealth Access
    methodology: low-barrier telehealth access
    By using telehealth technology that minimizes equipment and technical requirements, METRO increases access to care because reducing technological barriers enables broader participation, especially among underserved populations.
  • Patient-Centered Care Approach
    methodology: patient-centered_care
    By building knowledge of each patient’s medical history and long-term health needs, METRO informs personalized care planning because understanding individual contexts leads to more effective and sustained health outcomes.