Home-Like Holistic Care

Accepts donations of unopened goods for distribution to support residents and facility operations.

Utilizes trained volunteers to provide direct resident care, companionship, meals, and assistance with home maintenance and fundraising activities at the comfort care facility.

Operates a comfort care facility with two bedrooms, common living areas, and accessible outdoor gardens, offering cost-free residential care for terminally ill individuals during their final three months of life. The facility supports both residents and their families.

Sells 12 oz bags of Comfort Blend coffee for $15, with $5 from each sale donated to Pines of Peace; offers weekly delivery and Wednesday pickup at its location as a fundraising initiative.

Maintains cleanliness of common areas, kitchen, offices, and hospitality spaces through volunteer support, and provides access to tranquil outdoor spaces maintained by volunteer gardening and yard work.

Provides overnight accommodations for family members in two guest bedrooms, supports child visitation, facilitates pet visits with approval, and encourages family engagement in care planning and evaluation. Also offers emotional and spiritual support to families.

Provides meals tailored to resident preferences and abilities, prepared by family, staff, or volunteers, and supports family meal needs through volunteer-prepared or delivered food.

Operates a comfort care home providing free, specialized residential care for terminally ill individuals expected to live three months or fewer, with re-evaluation for continued eligibility. Care includes pain control, symptom management, and individualized support for health and safety.

Offers emotional and spiritual support to residents and families, respecting all belief systems, with access to a chaplain through Ontario-Yates Hospice or of the resident’s choosing.

Trains, mentors, and maintains a network of over 200 hands-on care volunteers who support palliative care delivery and daily operations; offers annual in-depth training and one-on-one onboarding, with expectations of at least two four-hour shifts per month.

Conducts education and awareness initiatives for healthcare providers and community networks about pediatric palliative care and concurrent care options to improve access and understanding of early supportive interventions.

Offers free bereavement counseling and grief support programs to families of hospice patients and the general public. Services include individual counseling (in-person and virtual), telephone support, and structured group programs such as the Healing Hearts Support Group (8-week closed group) and Integrating Grief/Rebuilding from Loss groups (12–15 weeks). Support is available regardless of enrollment in hospice care and does not require physician referral.

Provides assessments of patient and family needs, recommends community resources (e.g., Meals-on-Wheels, financial or legal assistance), and distributes caregiver guides. Offers end-of-life care information and guidance to families regardless of enrollment, contacts physicians to discuss hospice eligibility with patient consent, and accepts service referrals through a formal request process.

Provides comprehensive hospice care to patients and families in Orange and Sullivan Counties, NY, including medical, social, emotional, and spiritual support. Services are delivered in homes, nursing homes, hospitals, adult care facilities, and the Kaplan Family Hospice Residence, with a focus on comfort, pain and symptom management, and quality of life. Care is provided by an interdisciplinary team of registered nurses, social workers, home health aides, spiritual counselors, volunteers, and physicians, with 24/7 on-call nursing support available.

Provides coordinated, compassionate care for pediatric patients with terminal illnesses, including pain and symptom management, medical equipment provision, medication delivery, and collaboration with existing care providers. The program reduces hospitalizations by managing symptoms at home and offers ongoing grief support for siblings, parents, and grandparents.

Operates specialized grief support groups for children and youth ages 5–12, including the Thriving Families Grief Support Group. Uses art, music, books, discussions, and videos to help children express emotions and share experiences. Offers both in-person and virtual 90-minute sessions on select Mondays, with concurrent support sessions for adult caregivers to learn supportive strategies.

Engages approximately 300 volunteers in meal preparation, housekeeping, gardening, event support, holiday decorating, and emotional/spiritual outreach such as writing notes of encouragement. Volunteers also create handmade gifts and maintain garden areas to enhance resident comfort and well-being.

Organizes large-scale fundraising events including the annual "There’s No Place Like Home" gala, attended by over 2,000 people in person and 2,400 online during the virtual 2020 edition, and the Fashion Show & Luncheon, supported by volunteer involvement.