irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $4KQUALIFIED COUNSELORS PROVIDE INDIVIDUAL COUNSELING AND BEREAVEMENT THERAPY FOR COMMUNITY MEMBERS OF ALL AGES WHO ARE LIVING WITH LOSS. 22 CLIENTS SERVED. TOTAL HOURS OF SERVICE (77) WERE PROVIDED THROUGH INDIVIDUAL AND GROUP MEETINGS AND TELEPHONE CALLS.
named programs · 4 · from sources
What they call their work
Bereavement Counseling
Provides individual and group grief counseling for community members of all ages coping with loss, offered in person and by phone.
Camp Healing Hearts
A four-day bereavement camp for children and teens ages 6–14 who have experienced the death of a loved one, offered in person or virtually based on health considerations.
In-Person Grief Support Groups
Weekly, six-week grief support groups held at the Liverpool office for hospice and community families.
Service of Remembrance
Annual community event honoring the lives of those who have died, providing a space for collective mourning and healing.
activities · 3 groups
What they do
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Grief Support Groups and Counseling 3 activities
- Hosting structured grief support groups and eventsOffers recurring in-person grief support groups meeting weekly for six weeks at its Liverpool office, as well as special events such as a Pillow Making event on September 9, 2026, and an annual Service of Remembrance on October 2, 2026, at Liverpool First United Methodist Church.
- Operating bereavement support programs for children and teensHosts Camp Healing Hearts, a four-day therapeutic bereavement camp for children and teens ages 6–14 who have experienced the loss of someone close. The program has been delivered both in-person (serving 25 youth) and virtually (serving 24 youth) in response to public health conditions.
- Providing virtual and at-home grief resourcesOffers virtual grief support options including a Holiday Support Group with two session times on December 2, 2026, grief support videos for home use, and a digital newsletter titled 'Pathways to Healing' to support individuals during bereavement.
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Direct Mental Health Counseling and Support Services 1 activity
- Offering grief support counseling and therapyProvides individual and group bereavement counseling and therapy through in-person, telephone, and virtual sessions. In one reporting period, served 307 individuals across modalities, totaling 648 hours of service. Also offers ongoing support via phone-based therapy, particularly during public health concerns like the COVID-19 pandemic.
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Hospice and Palliative Care Services 1 activity
- Providing hospice and end-of-life care servicesDelivers comprehensive comfort care to patients and families at end-of-life through interdisciplinary services, including medical, emotional, and spiritual support, regardless of ability to pay. Services are provided in Cayuga, Madison, Onondaga, and Oswego counties.
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financials · form 990 · fy2024
revenue
Total revenue$10.43M
Contributions & grants$425K4%
Program service revenue$9.52M91%
Investment income$100K1%
Other revenue$387K
expenses
Total expenses$10.38M
Program expenses85%
Admin / overhead11%
Fundraising4%
Salaries & benefits$7.92M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$16.77M
Cash$1.61M
Investments$2.12M
Liabilities$564K
Net assets$16.21M
Liquid reserves4.3 mo
6 years on record · 2019–2024 · YoY revenue -1.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 4
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| JULIE KING | MEDICAL DIRECTOR | 40 | $196K |
| CYNTHIA CHANDLER | CEO | 37 | $186K |
| ZACHARY ERICKSON | CFO | 38 | $139K |
| JUDITH SETLA | ASSISTANT MEDICAL DIRECTOR | 40 | $123K |
board members · 12
- ADAM SAYRE — BOARD MEMBER
- BRADY CASS — BOARD MEMBER
- DEBORAH FINCH — PRESIDENT
- GAIL CARMICHEL — SECRETARY
- GAIL LONGCORE — BOARD MEMBER
- GREGG LAWSON — BOARD MEMBER
- GWEN EICHORN — BOARD MEMBER
- JAIME HUNSICKER — 2ND VICE PRESIDENT
- JENNIFER PICHOSKE — 1ST VICE PRESIDENT
- MARTIN A SCHWAB ESQ — BOARD MEMBER
- REGINA MCARTHUR — BOARD MEMBER
- ROSANNE DIDIO — TREASURER
relationships · 8
Who they work with
- Amazon Partner — Hosts an Amazon Wish List to facilitate direct delivery of needed items to Hospice of Central New York.
- Community partners Partner — Collaborates with community partners to support end-of-life care.
- Hematology-Oncology Associates of CNY Partner — Presenting sponsor of the Movie Night event.
- Hospice Foundation of CNY Network — Receives funding support from and is affiliated with the Hospice Foundation of CNY.
- Hospice Foundation of Central New York Partner — Provides charitable gifts to support hospice care for patients unable to pay.
- Hospice of Central New York & of the Finger Lakes Partner — Co-hosts Doug's Fish Fry To-Go fundraiser to support end-of-life care programs.
- Hospice of the Finger Lakes Partner — Co-provides in-person grief support groups with Hospice of Central New York.
- Liverpool First United Methodist Church Partner — Hosts the annual Service of Remembrance event.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Based Grief Supportmethodology: community-based_grief_supportBy offering grief support groups to both hospice families and the broader community, the organization extends healing beyond direct patients, because communal mourning and accessible counseling reduce long-term psychological harm after loss.
- Interdisciplinary Care Modelmethodology: interdisciplinary_careBy integrating medical, emotional, and spiritual professionals into a unified care team, the organization produces holistic end-of-life comfort, because addressing all dimensions of suffering improves patient and family well-being.
- Universal Access Funding Modelmethodology: universal-access-funding-modelBy using charitable donations to cover non-reimbursed costs, the organization ensures access to hospice care for all patients regardless of insurance status, because financial barriers prevent equitable access to end-of-life services.