named programs · 4 · from sources
What they call their work
Residential End-of-Life Care
Provides a home-like environment with 24-hour caregiving, home-cooked meals, integrative therapies, and pastoral care for up to 16 residents across two homes
There’s No Place Like Home
Annual fundraising event featuring prize houses, auctions, and raffles that brings in critical operating funds and community support
Walkway of Blessings
Opportunity for donors to purchase engraved bricks in memory or honor of loved ones, creating a lasting tribute on the Francis House grounds
Youth Auxiliary
Volunteer program for high school students to support residents through service projects, event assistance, and companionship while developing leadership skills
activities · 5 groups
What they do
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Volunteer-Driven Residential Care Support 1 activity
- Coordinates volunteer programs to support resident care and facility operationsEngages approximately 300 volunteers in meal preparation, housekeeping, gardening, event support, holiday decorating, and emotional/spiritual outreach such as writing notes of encouragement. Volunteers also create handmade gifts and maintain garden areas to enhance resident comfort and well-being.
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Benefit Events for Arts and Culture 1 activity
- Hosts annual fundraising events to support operationsOrganizes large-scale fundraising events including the annual "There’s No Place Like Home" gala, attended by over 2,000 people in person and 2,400 online during the virtual 2020 edition, and the Fashion Show & Luncheon, supported by volunteer involvement.
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Intake and Referral Coordination 1 activity
- Manages admissions and referral processes for residential hospice careAccepts referrals from healthcare providers, hospitals, clergy, home care agencies, family members, and individuals, prioritizing admission based on medical need rather than timing of referral. Ensures equitable access to care without discrimination.
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Youth Leadership Development Programs 1 activity
- Provides leadership development and engagement opportunities for youthRuns the Youth Auxiliary program to involve high school students in hands-on resident support and leadership training, fostering service-oriented development through structured participation.
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Hospice and Palliative Care Services 1 activity
- Provides residential end-of-life care for individuals with terminal illnessesOperates two homes with a total of 16 private resident bedrooms, offering compassionate, home-like care to individuals with a prognosis of three months or less to live, regardless of religion, ability to pay, or background. Residents receive supportive services in a faith-based environment emphasizing dignity, respect, and unconditional love.
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financials · form 990 · fy2024
revenue
Total revenue$6.53M
Contributions & grants$3.29M50%
Program service revenue$00%
Investment income$3.15M48%
Other revenue$97K
expenses
Total expenses$4.74M
Program expenses59%
Admin / overhead32%
Fundraising9%
Salaries & benefits$3.78M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$70.44M
Cash$1.01M
Investments$66.82M
Liabilities$358K
Net assets$70.08M
Liquid reserves171.7 mo
3 years on record · 2020–2024 · YoY revenue -2.8%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 4
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ROBERT MYERS | INTERIM EXECUTIVE DIRECTOR | 40 | $218K |
| MARY ANNE HANKINS | FORMER EXECUTIVE DIRECTOR | 40 | $140K |
| SALLY MANAHAN | INTERIM EXECUTIVE DIRECTOR THRU 10/22/24 | 40 | $47K |
| JILLIAN TRIONFERO | EXECUTIVE DIRECTOR | 40 | $22K |
board members · 16
- ALICIA CALAGIOVANNI — CHAIR
- BOB ABER — BOARD MEMBER
- DAN STANISTREET — BOARD MEMBER
- DANIEL GARDNER — BOARD MEMBER
- HEATHER HENNIGAN — BOARD MEMBER
- JANET DAULEY ALTWARG — BOARD MEMBER
- JOSEPH RUSSO — BOARD MEMBER
- KEVIN M POLE — VICE CHAIR
- LORI A CIARLA CPA — TREASURER
- MARY PAT HARTNETT — BOARD MEMBER
- MARYANN ROEFARO — BOARD MEMBER
- NANCY SKAHEN — SECRETARY
- PATRICK A MANNION EX-OFFICIO — BOARD MEMBER
- SR JANE OSBORNE — BOARD MEMBER
- STEVE KULICK — BOARD MEMBER
- SUSAN SHUBMEHL — BOARD MEMBER
relationships · 15
Who they work with
- Central New York community Partner — Primary source of financial support for Francis House, enabling its mission through community generosity.
- Francis House Auxiliary Partner — Provides advisory support to the Youth Auxiliary and co-hosts the Annual Fashion Show & Luncheon.
- Le Moyne College Partner — Steve Kulick, Vice Chair of the Francis House Board, works at Le Moyne College where he leads grant writing and government relations efforts.
- New York State Fair Exposition Center Partner — Host venue for the annual There’s No Place Like Home fundraising event.
- Papa’s Sports Partner — Partner in operating an online merchandise store for Francis House.
- Sisters of Saint Francis Partner — Provided initial vision and designated a home for Francis House; supported renovations and ongoing mission.
- Square Partner — Hosts an online store for Francis House to sell items and raise funds.
- The Lab Creative Partner — Website design and development partner for Francis House.
- Upstate University Hospital Partner — Laura Minnoe, a member of the Auxiliary Board of Directors, is affiliated with Upstate University Hospital through her email domain.
- Valley Desperados Partner — Community group that organized a donation drive to collect essential household supplies and raise funds for Francis House.
- Volunteer Office Partner — Department responsible for managing volunteer applications, onboarding, training, and scheduling at Francis House.
- clergy Partner — Referral source for prospective residents
- home care agencies Partner — Referral source for prospective residents
- hospitals Partner — Referral source for prospective residents
- physicians Partner — Referral source for prospective residents
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Dignity-Centered, Inclusive Care Modelmethodology: dignity_centered_careBy removing barriers related to faith, ethnicity, age, or financial means and emphasizing personal autonomy (e.g., room personalization), Francis House ensures dignified end-of-life care because inclusion and respect for identity are foundational to emotional and spiritual peace at life’s end.
- Needs-Based Admission Prioritizationmethodology: needs_based_prioritizationBy prioritizing admissions based on level of need rather than referral order, Francis House maximizes impact and equity in access because serving the most vulnerable first aligns with its mission of compassionate, urgent end-of-life support.
- Relational Companionship Modelmethodology: relational_companionship_modelBy fostering meaningful interpersonal connections between volunteers and residents, Francis House produces emotional and social well-being during end-of-life transition because relational presence reduces isolation and affirms dignity in terminal illness.
- Volunteer-Powered Care Ecosystemmethodology: volunteer_driven_careBy integrating volunteers as core caregivers—not just support staff—Francis House sustains compassionate end-of-life care because lived experience and community commitment produce a family-like environment that professional staffing alone cannot replicate.
- Youth Development Through Servicemethodology: service_based_youth_developmentBy engaging high school students in structured service, Francis House builds leadership and life skills because values-driven volunteering fosters compassion, self-confidence, and communication through real-world care experiences.