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Canandaigua Comfort Care Home Inc
Canandaigua, NY · EIN 462677738 · Form 990 · FY2024 · NTEE E86 · Health Care · Small ($100K-$1M) · lighthillhome.org
revenue
$326K
expenses
$359K
net assets
$1.9M
employees
15
volunteers
120
program ratio
61%
mission · from form 990

To provide a private home for individuals who are in the last few months of their lives.

profile · synthesized from sources

Canandaigua Comfort Care Home Inc, operating as Light Hill, provides free end-of-life comfort care for individuals with a terminal diagnosis expected to live three months or less. Located in Canandaigua, NY, the home offers a non-medical, hospice-philosophy environment where residents receive palliative support and dignity in their final days. Care is delivered by trained volunteers and staff, with no cost to families.

named programs · 2 · from sources

What they call their work

Light Hill Residential Care
Provides free, non-medical end-of-life care in a home setting for individuals with a terminal diagnosis and life expectancy of three months or less, focusing on comfort, dignity, and family support
Volunteer Training Program
Comprehensive 21-hour training for volunteers covering hospice philosophy, palliative care, communication, grief, spirituality, and veteran-specific needs, enabling hands-on resident care
activities · 4 groups

What they do

  • Volunteer-Driven Residential Care Support 2 activities
    • Facility and grounds maintenance
      Maintains cleanliness of common areas, kitchen, offices, and hospitality spaces through volunteer support, and provides access to tranquil outdoor spaces maintained by volunteer gardening and yard work.
    • Volunteer training and management
      Trains, mentors, and maintains a network of over 200 hands-on care volunteers who support palliative care delivery and daily operations; offers annual in-depth training and one-on-one onboarding, with expectations of at least two four-hour shifts per month.
  • Hospice and Palliative Care Services 2 activities
    • Residential end-of-life care
      Operates a comfort care home providing free, specialized residential care for terminally ill individuals expected to live three months or fewer, with re-evaluation for continued eligibility. Care includes pain control, symptom management, and individualized support for health and safety.
    • Spiritual and emotional support
      Offers emotional and spiritual support to residents and families, respecting all belief systems, with access to a chaplain through Ontario-Yates Hospice or of the resident’s choosing.
  • Patient and Family Support Services 1 activity
    • Family and visitor support services
      Provides overnight accommodations for family members in two guest bedrooms, supports child visitation, facilitates pet visits with approval, and encourages family engagement in care planning and evaluation. Also offers emotional and spiritual support to families.
  • Uncategorized 1 activity
    • Meals and hospitality services
      Provides meals tailored to resident preferences and abilities, prepared by family, staff, or volunteers, and supports family meal needs through volunteer-prepared or delivered food.
financials · form 990 · fy2024
revenue
Total revenue$326K
Contributions & grants$281K86%
Program service revenue$00%
Investment income$45K14%
Other revenue$0
expenses
Total expenses$359K
Program expenses61%
Admin / overhead18%
Fundraising21%
Salaries & benefits$239K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$1.91M
Cash$207K
Investments$1.20M
Liabilities$17K
Net assets$1.89M
Liquid reserves47.1 mo
5 years on record · 2020–2024 · YoY revenue -8.6%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
Suzanne Underhill Executive Director 40 $72K
board members · 8
  • Dawn DeMott — Director (Beginning September)
  • Ellen Polimeni — Vice President
  • Johanna Gullo — Director
  • John Zappia — Treasurer
  • Mary Brady — Secretary
  • Mary Savastano-Cutting — Director
  • Richard Russell — President
  • Tom Marafioti — Director
relationships · 18

Who they work with

  • Amazon Partner — Hosts a donation registry where items are shipped directly to Light Hill.
  • Bloomerang Partner — Donor platform partner used in conjunction with QGiv for credit card gift processing.
  • CCIA (Canandaigua Churches in Action) Partner — Provided support during the nonprofit's formation and early development.
  • Compassionate Care Partner — Collaborates on education outreach and volunteer training.
  • Light Hill Partner — Shares branding and contact information with Canandaigua Comfort Care Home Inc, suggesting a close operational or organizational relationship.
  • Lowe’s Partner — Accepts gift card donations to support household and maintenance needs.
  • New York State Office of the Attorney General Government — Registered with the NYS Charities Bureau under the oversight of the New York State Office of the Attorney General.
  • Ontario-Yates Hospice Partner — Collaborates with Ontario-Yates Hospice for medical and chaplain services for residents.
  • PayPal Partner — Registered charity platform used to facilitate donor-initiated fundraisers.
  • St. Bonaventure University Partner — Executive Director MK Killen is a two-time graduate, indicating a connection through education and professional background.
  • Staples Partner — Accepts gift card donations to support office supply needs.
  • TJ Maxx Partner — Accepts gift card donations to support household and personal needs.
  • Tops Partner — Accepts gift card donations to support grocery and household needs.
  • United Way Government — Participating organization in the United Way Annual Campaign, with donor designation number #3325.
  • Walgreens Partner — Partner organization through which supporters can donate rewards via the myWalgreens app.
  • Walmart Partner — Accepts gift card donations and hosts a donation registry for essential items.
  • Walmart Partner — Partner in the SparkGood campaign, allowing donations through wish list purchases and in-store round-up contributions.
  • Wegmans Partner — Accepts gift card donations to support grocery and household needs.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Donation-Funded Access Model
    methodology: donation_funded_care
    By relying solely on private donations and grants, we ensure barrier-free access to high-quality end-of-life care because removing financial constraints allows inclusive, dignified care regardless of patient resources.
  • Integrated Spiritual and Emotional Support
    methodology: spiritual_care_integration
    By addressing spiritual needs such as life review and reconciliation, we improve end-of-life experiences because integrating emotional and existential well-being fosters resilience and peace for residents and families.
  • Person-Centered Hospice Care
    methodology: person-centered_hospice_care
    By creating individualized care plans in collaboration with residents and families, we produce higher-quality end-of-life experiences because honoring personal preferences enhances dignity, comfort, and emotional well-being.
  • Volunteer-Powered Compassionate Care Model
    methodology: volunteer_powered_care
    By training and integrating dedicated volunteers into direct care delivery, we provide sustained, compassionate end-of-life support because volunteer involvement deepens emotional connection and continuity in a home-like setting.