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ORLEANS COMMUNITY HEALTH

MEDINA, NY · EIN 160755799 · Form 990 · FY2024 · NTEE E22Z · Health Care · Large ($10M-$50M) · orleanscommunityhealth.org
revenue
$32.3M
expenses
$33.6M
net assets
$1.3M
employees
398
volunteers
40
program ratio
75%
profile · synthesized from sources

Orleans Community Health is a full-service community health provider headquartered in Medina, NY, serving residents in Orleans, Eastern Niagara, and Northern Genesee counties. It operates Medina Memorial Hospital, a Critical Access Hospital, along with outpatient clinics, a dialysis center, and a skilled nursing home. The organization focuses on accessible, patient-centered care and community wellness programs.

named programs · 6 · from sources

What they call their work

Albion Healthcare Center
Primary and walk-in clinic offering primary care and outpatient services in Albion, NY
Community Partners Wellness Programs
Health education, fitness, and support groups including free screenings and community events like Teddy Bear Clinics and Breakfast with Santa
Health Insurance Enrollment Assistance
Certified Navigators provide one-on-one support to help individuals and families enroll in health insurance through the NY State of Health Marketplace
Medina Memorial Hospital
Designated Critical Access Hospital providing inpatient, outpatient, and emergency care services in Medina, NY
Renal Dialysis Center
Kidney dialysis services located in Batavia, NY
Skilled Nursing Home
30-bed long-term care and rehabilitation facility
activities · 6 groups

What they do

  • Patient Portal and Digital Health Access 2 activities
    • Facilitate patient access to care and information
      Enables patients to schedule medical appointments online or by phone and provides a user portal for accessing services and health information.
    • Provide patient billing services and support
      Provides online bill payment portals for clinic, lab, imaging, therapy, and hospital services, and operates a phone line for billing inquiries with support available Monday through Friday from 8AM to 9PM EST.
  • Community Health Equity Initiatives 1 activity
    • Conduct community health assessments and improvement planning
      Conducted a Community Health Assessment (CHA) for Genesee, Orleans, and Wyoming counties from 2022–2024 and previously developed and implemented a Community Health Improvement Plan (CHIP) workplan for the same region covering 2019–2021.
  • Community Health Fairs and Screenings 1 activity
    • Deliver health and wellness programs and community outreach
      Offers health and wellness programs focused on proactive health care management, hosts annual community events such as Teddy Bear Clinics and Breakfast with Santa, participates in local events including Go Red for Women and the 4H-Fair, and provides free screenings and financial accommodations for fee-based programs.
  • Telehealth and Urgent Care Access 1 activity
    • Operate network of healthcare facilities
      Operates a network of healthcare facilities including a Critical Access Hospital, renal dialysis center, primary and walk-in clinic, skilled nursing home, and outpatient services across Orleans, Niagara, and Genesee counties.
  • Healthcare Professional Recognition Programs 1 activity
    • Recognize nursing excellence through DAISY Award program
      Partners with The DAISY Foundation to recognize nursing excellence, including presenting the DAISY Award to nurses such as Cassie Maynard in May 2024.
  • Health Insurance Enrollment Assistance 1 activity
    • Support health insurance enrollment
      Offers one-on-one support through Certified Navigators to help individuals and families enroll in health insurance plans via the NY State of Health Marketplace, including assistance with applications and coverage questions.
financials · form 990 · fy2024
revenue
Total revenue$32.28M
Contributions & grants$622K2%
Program service revenue$31.02M96%
Investment income$9K0%
Other revenue$626K
expenses
Total expenses$33.56M
Program expenses75%
Admin / overhead25%
Fundraising0%
Salaries & benefits$20.04M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$11.83M
Cash$1.93M
Investments$0
Liabilities$10.51M
Net assets$1.32M
Liquid reserves0.7 mo
3 years on record · 2020–2024 · YoY revenue +7.7%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 8
NameTitleHours/wkCompensation
DALE SPONAUGLE MD DIRECTOR 40 $527K
MARC SHURTZ CHIEF EXECUTIVE OFFICER 40 $260K
MACKENZIE SULLIVAN RN SUPERVISOR LEAD 40 $187K
THOMAS BLOOMER VICE PRESIDENT OF HUMAN RE 40 $167K
KATHLEEN BRAUEN DIRECTOR OF PHARMACY 40 $167K
KIMBERLY GRAY CNO 40 $163K
THOMAS GUZZINO PHARMACIST 40 $154K
CHERYL KAST PHYSICIAN ASSISTANT 40 $151K
board members · 9
  • AARON KNIGHTS — DIRECTOR
  • APRIL MCGAFFICK — TREASURER
  • JACQUELYN BIXLER — DIRECTOR
  • JENIFER MAYNARD — VICE CHAIRMAN
  • LYNNE JOHNSON — DIRECTOR
  • MARY WILLIAMS — SECRETARY
  • MATHEW KENNEDY — DIRECTOR
  • RICHARD ELMAN MD — DIRECTOR AND MEDICAL STAFF
  • SHANNON BLOUNT — CHAIRMAN
relationships · 10

Who they work with

  • Facebook Partner — Social media presence on Facebook
  • Genesee County Partner — Collaborates on regional community health assessments and improvement planning.
  • Instagram Partner — Social media presence on Instagram
  • Medina Memorial Hospital Network — Core facility within the Orleans Community Health network providing 24/7 in-patient and emergency services.
  • Medina Memorial Hospital Network — Designated Critical Access Hospital and core facility within the Orleans Community Health system.
  • New York State Department of Health Government — Partnership to provide Certified Navigators for health insurance enrollment through the NY State of Health Marketplace.
  • The DAISY Foundation Partner — Collaborates with Orleans Community Health to administer the DAISY Award for nurses.
  • TruBridge Partner — Technology partner powering the MyCareCorner platform
  • Wyoming County Partner — Collaborates on regional community health assessments and improvement planning.
  • supportoch.org Partner — Partner website hosting program information for Orleans Community Health.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Community Health Assessment and Improvement Planning
    methodology: community_health_assessment_and_improvement_planning
    By conducting community health assessments and developing improvement plans, we produce targeted public health initiatives because data-driven planning enables effective prioritization and resource allocation across counties.
  • Health Insurance Navigation as a Pathway to Equitable Access
    methodology: health-insurance navigation
    By providing personalized, one-on-one health insurance navigation, we increase enrollment and access to care because simplified, unbiased guidance reduces systemic barriers for individuals navigating complex coverage options.
  • Integrated Care System
    methodology: integrated_care_system
    By integrating in-patient, out-patient, and long-term care services, we produce coordinated healthcare delivery across settings because continuity of care improves clinical outcomes and system efficiency.