named programs · 11 · from sources
What they call their work
At-Home Acute Care
Partnership with Care2U to deliver acute medical care services in members' homes.
Dental Program
Free dental services available to members, spouses, and dependents through in-house dental centers in Harlem, Midtown, Queens, and Brooklyn.
Health Benefits Fund
Self-insured health plan providing medical and surgical care with no deductibles or co-pays (except pharmacy) to eligible hotel workers and dependents.
Industry Training Program (ITP)
Vocational training and education program for hotel workers; estimated 25,000 participants since inception.
Life Insurance Program
Provides life insurance coverage to members, with benefits increased over time; established in 1978.
Optical Program
Provides vision care services, including screenings for children 6 months and older, and access to eye care suites at multiple health centers.
Pharmacy Benefit
On-site pharmacy services with $5–$15 co-pays for formulary drugs; clinical pharmacies expanded to improve vaccine access and medication management.
Pre-Paid Legal Program
Provides free legal services for a wide range of matters to union workers and their families; established in 1987.
Scholarship Fund
College grant program for children of union members; has awarded nearly $6 million to over 740 students since 1987.
Specialty Care Expansion
Added full-time Nephrology and Orthopedics services; partnered with Memorial Sloan Kettering for cancer treatment access.
Urgent Care Program
Collaboration with CityMD to provide urgent care services for members.
activities · 11 groups
What they do
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Union and Association Benefit Funds 2 activities
- Administers Health Reimbursement Arrangement (HRA) accountsProvides HRA accounts and debit cards to covered members for qualified medical expenses, including prescription co-pays, with unused funds rolling over annually.
- Provides vision care services and reimbursementsOperates Eye Care Suites at Harlem, Brooklyn, Queens, and Midtown locations; offers annual $200 vision care reimbursements and a downloadable reimbursement form for eligible members.
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Telehealth and Urgent Care Access 2 activities
- Offers telehealth servicesProvides telephone visits for non-physical health concerns and video visits via Zoom or Doximity for specialist consultations requiring visual assessment.
- Operates urgent care and specialty treatment access programsLaunched an urgent care program in partnership with CityMD and provides access to cancer treatment at Memorial Sloan Kettering and at-home acute care services through Care2U.
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Local High School Scholarship Programs 1 activity
- Awards college scholarships to studentsHas awarded nearly $6 million in college grants to over 740 students through the Scholarship Fund since 1987.
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Renewable Energy and Energy Efficiency Initiatives 1 activity
- Implements organizational efficiency initiativesReduced server electricity consumption by 78% through server virtualization and implemented a four-day workweek program across all health centers following a successful pilot in Brooklyn.
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Health Insurance Enrollment Assistance 1 activity
- Manages health benefits enrollmentOperates a central enrollment office at 305 W. 44th Street for members and dependents; issues hospital/healthcare ID cards and allows newborn enrollment within 30 days of birth to maintain continuous coverage.
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Patient Portal and Digital Health Access 1 activity
- Operates digital patient portals and toolsLaunched the My Funds Portal and a new Patient Portal App to streamline appointment scheduling, communication, prescription refills, and account management, transitioning from the previous HappyHealthyMe system.
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Legal Representation for Members 1 activity
- Provides free legal services to union workers and familiesOffers free legal services through the Pre-Paid Legal Fund to Union workers and their families, established in 1987.
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Community Wellness Movement Classes 1 activity
- Provides health education and preventive careOffers education in health maintenance and disease prevention, including chair yoga and Zumba classes to improve fitness, movement, and mental well-being.
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Community Health Center Services 1 activity
- Provides medical and surgical care to hotel industry workersDelivers quality, comprehensive medical and surgical care to active and retired members of the hotel industry in New York City through owned and operated health centers in Harlem, Midtown, Queens, and Brooklyn.
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Medical Research Funding 1 activity
- Supports medical research and teachingFunds medical research and teaching initiatives at medical schools.
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Uncategorized 1 activity
- Improves clinical infrastructure and servicesExpanded medical, dental, and vision care access by adding new providers, introducing full-time Nephrology and Orthopedics services, constructing dedicated immunization rooms, expanding clinical pharmacy services, and completing over 4,000 oral surgery procedures at Midtown Dental.
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financials · form 990 · fy2024
revenue
Total revenue$294.36M
Contributions & grants$00%
Program service revenue$275.43M94%
Investment income$175K0%
Other revenue$18.75M
expenses
Total expenses$282.73M
Program expenses—
Admin / overhead—
Fundraising—
Salaries & benefits$113.23M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$261.60M
Cash$7.89M
Investments$0
Liabilities$88.64M
Net assets$172.96M
Liquid reserves0.3 mo
5 years on record · 2020–2024 · YoY revenue +26.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 25
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| DR DAVID JACOBSON | CHIEF EXEC OFFICER | 30 | $2.46M |
| RICHARD MAROKO | CO-CHAIRMAN | 0 | $923K |
| GERARDO POSADA | PSYCHIATRIST | 40 | $751K |
| LANA T VARDANIAN | CHIEF MEDICAL OFFICER | 35 | $741K |
| JOHN J HEIM | CHIEF FINAN OFFICER | 10 | $741K |
| ASHOK D'SOUZA | MEDICAL DIRECTOR | 35 | $674K |
| ROBERT M LAFFERTY | CHIEF OPER. OFFICER | 35 | $651K |
| HO LEE | ORAL SURGEON | 40 | $646K |
| LUIS A GONZALES | PSYCHIATRIST | 40 | $646K |
| MAYER SINENSKY | PERIODONTIST | 40 | $616K |
| VANESSA MEADE | UNION TRUSTEE | 0 | $559K |
| ELSIE YAMILE BERMUDEZ POUCHARD | PSYCHIATRIST | 40 | $551K |
| MICHAEL L GROSS | ORTHOPEDIC SERVICES DIRECTOR | 35 | $510K |
| ANDREW WINDSOR | CHIEF ADMINISTRATIVE OFFICER | 5 | $489K |
| JONATHAN CEREZO | CHIEF INFO OFFICER | 35 | $423K |
| LUISA NOGUERA COUGHLAN | MEDICAL DIRECTOR | 35 | $418K |
| KARL LATORTUE | MEDICAL DIRECTOR | 35 | $413K |
| JOE MESSINEO | UNION TRUSTEE | 0 | $411K |
| WILLIAM TORRES | CHIEF HR OFFICER | 35 | $399K |
| SINE AKTEN | NEPHROLOGY DIRECTOR | 35 | $370K |
| AMY BOKERMAN | UNION TRUSTEE | 0 | $363K |
| ERIC CLANCY | FACILITIES DIRECTOR | 35 | $357K |
| KRYSTAL RENEE JENKINS | MEDICAL DIRECTOR | 35 | $355K |
| ALYSSA TRAMPOSCH | UNION TRUSTEE | 0 | $342K |
| FREDRIC O LEE | DENTAL DIRECTOR | 35 | $329K |
relationships · 16
Who they work with
- Brooklyn Health Center Partner — Hosts the Eye Care Suite as part of the vision care program.
- Care2U Partner — Provides at-home acute care services for members.
- CityMD Partner — Collaborates to operate the Funds' first urgent care program.
- Doximity Partner — Uses Doximity for video phone calls during virtual specialist visits.
- HappyHealthyMe Partner — Legacy patient portal integrated into the new My Funds Portal system
- Harlem Health Center Partner — Hosts the Eye Care Suite as part of the vision care program.
- Hotel Association of New York City, Inc. Government — Jointly administers the Employee Benefit Funds through a Board of Trustees with the New York Hotel Trades Council.
- IRS Government — Accepts Individual Tax Identification Numbers (ITINs) from the IRS as an alternative to Social Security Cards for enrollment.
- Katie Moore Partner — Certified yoga teacher and yoga therapist (E-RYT 500, C-IAYT) and former Hotel Trades Council staff member who instructs the chair yoga series
- Memorial Sloan Kettering Partner — Partners to provide access to world-class cancer treatment at their facilities.
- New York Hotel Trades Council Government — Jointly administers the Employee Benefit Funds through a Board of Trustees with the Hotel Association of New York City, Inc.
- New York Hotel Trades Council Network — Union affiliation with the New York Hotel Trades Council is required for eligibility to participate in the health benefits fund.
- New York State Department of Health Government — References patient rights materials published by the New York State Department of Health.
- Optum Partner — Partner organization providing information and services related to Health Reimbursement Arrangements.
- Queens Health Center Partner — Hosts the Eye Care Suite as part of the vision care program.
- Zoom Partner — Uses Zoom as a platform for conducting video visits with patients.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Adaptive Physical Wellness Programmingmethodology: adaptive_physical_wellnessBy adapting physical wellness activities like yoga to be chair-supported, the Health Center increases accessibility for seniors and individuals with limited mobility, because modified movement reduces injury risk and supports sustained participation in health-promoting activity.
- Collective Bargaining-Based Benefits Infrastructuremethodology: collective-bargaining-based benefitsBy using collective bargaining agreements as a mechanism to establish employer-funded benefit programs, the organization achieves sustainable, large-scale health coverage because union-employer partnerships create shared financial responsibility and long-term program stability.
- Occupational Health-Focused Care Modelmethodology: occupational-health-focused-careBy delivering comprehensive health services and prevention education specifically tailored to hospitality industry workers and retirees, the Health Center improves health outcomes because care is aligned with the occupational risks, lifestyle patterns, and access barriers unique to this workforce.