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THE WAY BACK INC

PORT JEFFERSON, NY · EIN 112551825 · Form 990 · FY2024 · NTEE P730 · Human Services · Medium ($1M-$10M)
revenue
$6.8M
expenses
$6.0M
net assets
$7.4M
employees
104
volunteers
6
program ratio
86%
mission · from form 990

TO PROVIDE REHABILITATIVE HOUSING SERVICES AND SUPPORT TO HELP PEOPLE WITH PSYCHIATRIC DISABILITIES REINTEGRATE INTO THE COMMUNITY.

profile · synthesized from sources

The Way Back Inc provides rehabilitative housing services for individuals with psychiatric disabilities, supporting their reintegration into the community. The organization operates two primary programs in Suffolk County, Long Island, NY: an Apartment Treatment program offering structured, staff-supported independent living, and a Supported Housing program providing permanent, OMH-funded housing with case management. Services focus on skill-building for independent living, including symptom management, budgeting, and access to community resources.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $1.12M
    APARTMENT TREATMENT RESIDENTS OF THE APARTMENT TREATMENT PROGRAM GENERALLY REQUIRE LESS STAFF SUPPORT THAN IN THE SUPERVISED PROGRAM. MANY OF OUR APARTMENT TREATMENT RESIDENTS LIVED IN THE SUPERVISED PROGRAM AND HAVE GAINED THE SKILLS NEEDED FOR THE APARTMENT TREATMENT PROGRAM.STAFF VISITS VARY DEPENDING ON THE NEEDS OF RESIDENTS. USUALLY, COUNSELORS VISIT RESIDENTS 3- 5 TIMES PER WEEK. HOWEVER, VISITS CAN BE INCREASED SHOULD RESIDENTS NEED ADDITIONAL SUPPORT. ALL RESIDENTS HAVE 24 -HOUR TELEPHONE ACCESS TO STAFF IN THE EVENT OF AN EMERGENCY.THE APARTMENT TREATMENT PROGRAM PROVIDES RESIDENTS WITH THE OPPORTUNITY TO LIVE INDEPENDENTLY, YET STILL HAVE THE BENEFIT OF FREQUENT STAFF SUPPORT. RESIDENTS WORK ON AREAS NEEDED FOR INDEPENDENT LIVING SUCH AS, SYMPTOM AND MEDICATION MANAGEMENT, ACCESSING COMMUNITY RESOURCES, AND BUDGETING.THE WAY BACK'S APARTMENT TREATMENT LOCATIONS ARE SITUATED THROUGHOUT SUFFOLK COUNTY, LONG ISLAND, NY. ALL PROVIDE EASY ACCESS TO PUBLIC TRANSPORTATION, STORES, RECREATIONAL FACILITIES, AND SERVICES. ALL APARTMENTS ARE PRIVATE HOMES, WHICH PROVIDE INDIVIDUAL BEDROOMS TO RESIDENTS.
  2. #2 $610K
    SUPPORTED HOUSINGTHE WAY BACK, INC. PROVIDES CASE MANAGEMENT SERVICES WITH HOUSING. SUPPORTED HOUSING IS, BY DESIGN, PERMANENT HOUSING AND PEOPLE IN OUR HOUSING PROGRAM ARE ENJOYING THE FEELING OF PERMANENCY. MANY OF THE PEOPLE WE SERVE IN OUR PROGRAM HAVE BEEN IN TRANSITIONAL HOUSING PROGRAMS AND MOVING "TO THE NEXT PHASE" WAS ALWAYS PART OF THE PLAN.SUPPORTED HOUSING PROVIDES THE SECURITY OF PERMANENT HOUSING, THE FLEXIBILITY OF INDEPENDENT HOUSING AND THE SUPPORT OF OMH FUNDED HOUSING IN ONE PROGRAM.
named programs · 2 · from sources

What they call their work

Apartment Treatment Program
Structured independent living program for individuals with psychiatric disabilities who require less staff support; includes 3–5 weekly counselor visits, 24-hour emergency access, and skill-building in symptom management, medication, budgeting, and community resource access; located in private apartments throughout Suffolk County.
Supported Housing
Permanent housing program with OMH-funded case management services; designed for individuals transitioning from temporary housing, offering stability, independence, and ongoing support in one integrated program.
activities · 6 groups

What they do

  • Supportive Housing for Mental Illness 3 activities
    • Operates Apartment Treatment Program for individuals with psychiatric disabilities
      Provides rehabilitative housing in private homes across Suffolk County, Long Island, NY, offering individual bedrooms and access to public transportation and community services. Includes regular counselor visits 3–5 times per week, 24-hour emergency telephone support, and assistance in developing independent living skills such as symptom and medication management, budgeting, and accessing community resources.
    • Operates transitional residential facilities for adults with psychiatric disabilities
      Runs community-based transitional housing programs that prepare individuals with psychiatric disabilities for independent living by teaching life skills, promoting self-sufficiency, and facilitating reintegration into the broader community.
    • Provides permanent supported housing with case management
      Operates a permanent housing program that combines long-term housing stability with ongoing case management services for individuals with psychiatric disabilities, supporting sustained independence and community integration.
  • Mental Health Education and Awareness 1 activity
    • Advocates for the rights and needs of individuals with psychiatric disabilities
      Engages in advocacy efforts focused on promoting the rights, dignity, and service needs of individuals with psychiatric disabilities within the mental health system and broader community.
  • Neighborhood Civic Engagement 1 activity
    • Facilitates resident participation through community meetings
      Hosts weekly community meetings for residents to engage in planning house activities and voice concerns, promoting shared responsibility and community involvement.
  • Residential Support for Developmental Disabilities 1 activity
    • Offers counseling and daily living support in supervised group homes
      Provides residents in supervised group homes with counseling, medication management, and assistance in daily living activities including cooking, cleaning, food shopping, and money management.
  • Medicaid Health Home Care Coordination 1 activity
    • Provides home and community-based services for Medicaid beneficiaries
      Delivers care in non-institutional settings to Medicaid beneficiaries, enabling them to receive necessary support services while living in the community rather than in institutions.
  • Volunteer Engagement and Capacity Support 1 activity
    • Provides volunteer opportunities for community engagement
      Offers volunteer programs that enable community members to engage with and support residents in housing programs.
financials · form 990 · fy2024
revenue
Total revenue$6.78M
Contributions & grants$678K10%
Program service revenue$6.06M89%
Investment income$49K1%
Other revenue$0
expenses
Total expenses$6.05M
Program expenses86%
Admin / overhead14%
Fundraising0%
Salaries & benefits$3.91M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$8.89M
Cash$1.29M
Investments$0
Liabilities$1.51M
Net assets$7.38M
Liquid reserves2.6 mo
4 years on record · 2020–2024 · YoY revenue +5.2%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 4
NameTitleHours/wkCompensation
KIMBERLY DILGEN CEO/SECRETARY 30 $265K
FRANCIS BURKE FORMER DIRECTOR 0 $246K
RYAN MCGURK PROGRAM DIRECTOR 30 $197K
MONICA MASSARO ASST. PROGRAM DIRECTOR 30 $150K
board members · 6
  • CAITLIN SULLIVAN — DIRECTOR
  • FR FRANCIS PIZZARELLI — TREASURER
  • JOHN J ANDREWS — PRESIDENT
  • KATHRYN BERNSTEIN — DIRECTOR
  • MICHAEL ROSS — VICE PRESIDENT
  • WILLIAM DEVORE — DIRECTOR
relationships · 5

Who they work with

  • New York State Department of Health Government — Administers HARP managed care plans through which individuals must be enrolled to access HCBS services.
  • New York State Office of Mental Health Government — Licensing agency for mental health housing services.
  • OMH Government — Receives funding and programmatic support from the Office of Mental Health (OMH) for supportive housing services.
  • Office of Mental Health Government — Provides funding for housing support services in the Supported Housing program.
  • Office of Mental Health (OMH) Government — Provides funding and programmatic support for the organization's permanent supported housing program.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Permanent Supported Housing
    methodology: permanent_supported_housing
    By providing long-term housing stability combined with flexible support services, individuals with psychiatric disabilities achieve sustained community reintegration and avoid returns to institutional or transitional settings, because housing security enables focus on recovery and independence.
  • Phased Transition to Independent Living
    methodology: phased-transition
    By gradually moving individuals from supervised group living to independent apartments as skills develop, the program reduces dependency on staff support and promotes sustainable autonomy because incremental responsibility builds confidence and real-world competence.
  • Resident-Centered Rehabilitation Planning
    methodology: resident-centered_rehabilitation
    By involving residents in designing their own rehabilitation plans, the program fosters autonomy and active engagement, leading to greater independence and successful community integration because self-directed goals enhance motivation and skill retention.