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UNITED HELPERS CARE INC

OGDENSBURG, NY · EIN 222412205 · Form 990 · FY2024 · NTEE P73Z · Human Services · Large ($10M-$50M) · unitedhelpers.org
revenue
$21.2M
expenses
$19.9M
net assets
$7.0M
employees
416
volunteers
5
program ratio
95%
mission · from form 990

PROVIDE MENTAL HEALTH SERVICES AND CARE FOR DEVELOPMENTALLY DISABLED ADULTS

profile · synthesized from sources

United Helpers Care Inc provides mental health services and long-term care for adults with developmental disabilities, as well as behavioral health treatment for children and families. Operating primarily in St. Lawrence County, NY, the organization offers a continuum of care including residential support, outpatient clinics, supportive housing, and home health services. Founded in 1898, it has evolved from an orphanage into one of the region’s largest human services providers.

irs program accomplishments · form 990 part iii · fy2020

What they reported doing

  1. #1 primary $3.64M
    TO PROVIDE SERVICES FOR THOSE WITH A MENTAL HEALTH DIAGNOSES.
  2. #2 $133K
    TO PROVIDE CHILDREN'S THERAPY SERVICES.
named programs · 7 · from sources

What they call their work

Assertive Community Treatment (ACT) Team
Offers case management, life skills development, and ongoing support to individuals with serious mental illness to increase independence and community integration.
Behavioral Health Clinics
Outpatient clinics in Canton and Ogdensburg offering individual, group, and family therapy for mental health and co-occurring conditions.
Gateway Apartment Treatment
Provides housing, support, and education for adults with severe and persistent mental illness to promote community reintegration and independent living.
Northern Lights Home Health Care
Consortium-provided home health services offering skilled nursing, rehabilitation, and support to help individuals remain safely at home.
Stepping Stones
Children’s therapy program providing mental health services to youth and their families in the North Country region.
Supportive Housing
Assists individuals with mental health or developmental disabilities in finding and maintaining independent housing with ongoing support services.
United Helpers Independent Senior Living
Independent living community for seniors in Canton, NY offering apartment-style residences with social activities, dining, and amenities.
activities · 11 groups

What they do

  • Outpatient Mental Health Clinic Services 2 activities
    • Behavioral health services for children
      Provides therapy services for children, including individual, group, and family therapy, through behavioral health clinics in northern New York.
    • Mental health services for adults
      Provides therapy and behavioral health services for adults with mental health diagnoses through outpatient clinics in Canton and Ogdensburg, including 24-hour crisis response, walk-in availability, and Assertive Community Treatment (ACT) teams that offer case management and life skills development.
  • Local High School Scholarship Programs 1 activity
    • Awarding scholarships to local students
      Funds the Helen S. Randles Scholarship program, awarding financial support to students from local schools.
  • Medicaid Health Home Care Coordination 1 activity
    • Health Home Care Coordination
      Provides Health Home Care Coordination services to integrate medical, behavioral, and social services across providers, supporting recovery and long-term stability for individuals with behavioral health conditions.
  • Home Care Services for Elderly and Disabled 1 activity
    • Home health care services
      Provides part-time, intermittent home health care and support services to residents of St. Lawrence County, including skilled nursing, physical therapy, speech therapy, occupational therapy, nutritional counseling, social work, and personal care delivered in patients’ homes.
  • Residential Support for Developmental Disabilities 1 activity
    • Housing and support services for individuals with developmental disabilities
      Provides residential services through Intermediate Care Facilities (ICFs) and Individualized Residential Alternatives (IRAs) for individuals with developmental disabilities across northern New York, including day habilitation programs and supported living arrangements.
  • Luxury Senior Living Communities 1 activity
    • Independent senior living housing
      Offers independent senior living in one- and two-bedroom apartments ranging from 672 to 1,036 square feet with community amenities, restaurant-style dining, and no home maintenance responsibilities.
  • Infection Prevention & Control Protocols 1 activity
    • Infection control and safety protocols
      Implements comprehensive infection prevention measures across facilities, including continuous disinfection of high-touch surfaces, mandatory staff masking, social distancing, screening and testing for residents and staff, vaccination administration, and ongoing staff training on infection control protocols.
  • Community Resource Navigation and Support Services 1 activity
    • Navigator support services
      Operates a Navigator service to help individuals understand available health and human services, make informed decisions, and access appropriate care and resources.
  • Low-Income Senior Housing Operations 1 activity
    • Senior and disabled housing management
      Assumes management of multiple senior and disabled housing complexes, providing supportive housing environments and expanding access to affordable, accessible residential units.
  • Skilled Nursing and Rehabilitation Facilities 1 activity
    • Skilled nursing and rehabilitation facility
      Operates a skilled nursing facility in Canton, NY offering skilled nursing care, specialized dementia care, post-acute rehabilitation, and related therapies including physical, occupational, speech, and nutritional therapy.
  • Supportive Housing for Mental Illness 1 activity
    • Supportive and transitional housing for individuals with mental illness
      Operates the Gateway Apartment Treatment program and Assertive Community Treatment (ACT) model to provide housing, care coordination, education, and life skills development that promote community reintegration and independent living for individuals with severe and persistent mental illness.
financials · form 990 · fy2024
revenue
Total revenue$21.16M
Contributions & grants$812K4%
Program service revenue$20.09M95%
Investment income$110K1%
Other revenue$151K
expenses
Total expenses$19.93M
Program expenses95%
Admin / overhead5%
Fundraising0%
Salaries & benefits$14.41M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$9.30M
Cash$2.34M
Investments$0
Liabilities$2.26M
Net assets$7.04M
Liquid reserves1.4 mo
3 years on record · 2020–2024 · YoY revenue +10.3%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 5
NameTitleHours/wkCompensation
TODD AMO CHIEF EXECUTIVE OFFICER 1 $256K
KELLY LOWERY CHIEF FINANCIAL OFFICER 1 $175K
STACEY RYAN NURSE PRACTITIONER 40 $165K
STACEY CANNIZZO CHIEF OPERATING OFFICER 1 $159K
MARIE PATTON NURSE PRACTITIONER 40 $143K
board members · 5
  • CLARA CARSWELL — DIRECTOR
  • NANCY REHSE — DIRECTOR
  • RAYMOND BABOWICZ — DIRECTOR
  • SUSAN J DENESHA — DIRECTOR
  • YVONNE LEWANDOWSKI — DIRECTOR
relationships · 10

Who they work with

  • Canton-Potsdam Hospital Partner — Co-founding member of Northern Lights Home Health Care consortium providing home health services.
  • Canton-Potsdam Hospital Partner — Partnered to launch Northern Lights Home Health Care and provide home care services.
  • Casella Waste Systems Funder — Made a $1,000 contribution to the United Helpers Foundation.
  • Claxton-Hepburn Medical Center Partner — Co-founding member of Northern Lights Home Health Care consortium providing home health services.
  • Claxton-Hepburn Medical Center Partner — Partnered to launch Northern Lights Home Health Care and provide home care services.
  • HWUH Partner — Partner organization hosting the unitedhelpers.org website infrastructure.
  • Northern Lights Home Health Care Partner — Consortium in which United Helpers participates to deliver home health care services in St. Lawrence County.
  • Reachout of St. Lawrence County Partner — Collaborates with Reachout of St. Lawrence County by referring individuals to its hotline services for immediate behavioral health support.
  • United Helpers Management Company Partner — Entity listed in the organizational directory, indicating an operational or administrative relationship.
  • United Helpers Rehabilitation and Senior Care Partner — Located adjacent to United Helpers Independent Senior Living, providing nearby access to rehabilitation and senior care services.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Continuum of Integrated Care
    methodology: continuum_of_care
    By connecting individuals to a coordinated range of medical, behavioral, physical, and social services across life stages, the organization promotes sustained engagement and holistic well-being because integrated systems reduce fragmentation and support long-term recovery.
  • Individualized Care Planning with Clinical Coordination
    methodology: individualized-care-planning
    By developing personalized care plans led by case managers and approved by physicians, the organization ensures that home health services are medically sound and aligned with patient needs because structured clinical oversight improves care quality and safety.
  • Person-Centered Care Model
    methodology: person-centered_care
    By delivering individualized, compassionate support that prioritizes emotional security and client autonomy, the organization fosters trust and engagement, leading to better health and behavioral outcomes because dignity and personal choice are central to effective care.
  • Support Network-Based Recovery
    methodology: support-network-based care
    By building strong, relational support networks around individuals, the organization enables improved behavioral health and life skills development because sustained personal growth depends on stable, trusted relationships.