named programs · 9 · from sources
What they call their work
Adelphi Street Shelter
Shelter program providing emergency housing and case management services to individuals experiencing homelessness, including assistance with housing referrals, medical appointments, and legal documents.
Care Management
Support service coordinating medical, behavioral health, and social services for individuals and families, including assistance with benefits, bills, and community integration.
Community Residences
24-hour supervised residential programs including Milestone Manor and Rain House, providing safe, home-like environments for adults with mental health and other life challenges.
OASAS Outreach and Engagement Services (OES)
Street-level outreach program providing engagement and linkage to substance use disorder treatment for hard-to-reach populations.
Progressive Steps Apartment Program (PASP)
Transitional housing program offering furnished apartments and support services to help individuals with substance use or mental health challenges live more independently.
RISE Community Outreach Court Team
Outreach program supporting justice-involved individuals experiencing homelessness to comply with court orders through case management and community service coordination.
RISE Diversion Program
Short-term, intensive 24-hour supervision program for adults in the Saratoga County mental health system, located within the Rain House community residence.
SunRISE Retreat
Intensive Crisis Residence (ICR) offering voluntary, short-term residential care for individuals experiencing a mental health crisis requiring onsite support.
Supported Housing
Permanent supportive housing program providing long-term residential and support services to assist individuals in maintaining stable community living.
activities · 5 groups
What they do
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Supportive and Emergency Housing Services 2 activities
- Community outreach and advocacy to address homelessnessConducts outreach to individuals experiencing homelessness, connecting them with essential resources such as food, shelter, and healthcare. Engages participants in the Saratoga Springs Community Outreach Court Program to support compliance with court orders and improve wellbeing; served 256 individuals since October 2020 and 30 in 2025.
- Emergency shelter services for individuals experiencing homelessnessOperates the Adelphi Street Shelter, providing emergency shelter to individuals experiencing homelessness. The shelter has served 248 individuals since opening in June 2023.
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Supportive Housing for Mental Illness 2 activities
- Residential support services for individuals with mental health and substance use challengesProvides safe, supportive residential housing and 24-hour supervision for adults experiencing mental health crises, substance use challenges, or daily living difficulties. Programs include short-term crisis residences such as SunRISE Retreat and Rain House, offering trauma-informed, person-centered care to promote stability and transition to independent living. Served 247 adults in 2025 through residential programs.
- Transitional and permanent supportive housing programsOperates transitional and permanent housing programs including the Progressive Steps Apartment Program (PASP) and Supported Housing, providing furnished apartments with ongoing support services to promote independent living for individuals facing mental health, substance use, or other life challenges. Also offers affordable housing options in Saratoga County.
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Medicaid Health Home Care Coordination 1 activity
- Care management and health coordination servicesDelivers care management services that coordinate mental, physical, and emotional health needs across providers, connecting individuals with medical, behavioral, and social services. Provided care management to 322 individuals in 2025 using a trauma-informed, person-centered approach.
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Mental Health Education and Awareness 1 activity
- Fundraising events to support housing and recovery programsHosts annual and recurring fundraising events, including a Halloween tradition featuring The Rocky Horror Picture Show and events during Mental Health Awareness Month, to generate financial support for housing, recovery, and wellness services for individuals with mental health and substance use challenges.
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Psychiatric Rehabilitation and Recovery Services 1 activity
- Specialized recovery services for substance use and mental healthOffers individualized recovery services tailored to the unique needs of people in recovery from substance use and mental health conditions, including structured residential programming and wellness activities designed to support long-term recovery and community integration.
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financials · form 990 · fy2024
revenue
Total revenue$16.89M
Contributions & grants$8.63M51%
Program service revenue$8.08M48%
Investment income$17K0%
Other revenue$163K
expenses
Total expenses$12.82M
Program expenses87%
Admin / overhead13%
Fundraising1%
Salaries & benefits$8.63M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$14.10M
Cash$1.46M
Investments$1.11M
Liabilities$4.41M
Net assets$9.69M
Liquid reserves2.4 mo
5 years on record · 2020–2024 · YoY revenue +41.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| SYBIL NEWELL | EXECUTIVE DIRECTOR | 40 | $170K |
board members · 10
- ALAN WALTHER — TREASURER
- BILLIE TAFT — VICE PRESIDENT
- CHRISTINE MARCHESIELLO — DIRECTOR
- CHRISTOPHER CALLAHAN — PRESIDENT
- ERIC SNELL — DIRECTOR
- JENNA SMITH — DIRECTOR
- KELLY TOBIN — DIRECTOR
- LUKE CICORA — DIRECTOR
- PATRICK SHAFER JR — DIRECTOR
- ROB SNELL — SECRETARY
relationships · 10
Who they work with
- Amy Potter Partner — Development Director at RISE Housing and Support Services, contact for event sponsorship.
- HUD Exchange Government — References HUD Exchange’s Housing First in Permanent Supportive Housing Brief as a key resource for its Housing First implementation.
- National Harm Reduction Coalition Partner — Uses the National Harm Reduction Coalition’s Principles of Harm Reduction to inform its harm reduction practices.
- Office of Addiction Services and Supports Government — Partnered with OASAS on the pilot Outreach and Engagement Services program providing street-level outreach for substance use treatment.
- Rise Partner — Partners with individuals served to achieve safe and healthy lives through housing and support services.
- SAMHSA Partner — References SAMHSA's guidance on trauma-informed care as a resource for its trauma-informed approach.
- Saratoga County mental health system Government — Refers adults to the RISE Diversion Program and other residential housing services.
- SunRISE Retreat Partner — Voluntary short-term residential program for individuals in mental health crisis, operated as part of RISE's Intensive Crisis Residence services.
- Universal Preservation Hall Partner — Host venue for RISE's annual Rocky Horror Picture Show fundraising event.
- World Health Organization Partner — Cites WHO's definition and framework for person centered care as foundational to its service model.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Harm Reduction Modelmethodology: harm_reductionBy meeting individuals where they are, reducing the negative consequences of high-risk behaviors without requiring abstinence, the organization fosters sustained engagement and gradual behavior change because it prioritizes safety, dignity, and readiness over coercion.
- Housing First with Supportive Servicesmethodology: housing_first_with_supportBy providing immediate access to permanent housing without preconditions such as sobriety, combined with wraparound supportive services, individuals achieve stability that enables recovery and mental health stabilization because housing is treated as a foundational determinant of health and wellness.
- Integrated, Holistic Support Systemmethodology: holistic-supportBy coordinating integrated health and social services through care management and addressing the full range of clinical and non-clinical needs, the organization promotes overall wellness because stability in one domain (e.g., housing, finances) enables progress in others (e.g., mental health, recovery).
- Trauma-Informed and Person-Centered Caremethodology: trauma-informed_careBy applying trauma-informed principles and person-centered approaches, care is tailored to individual histories and preferences, improving engagement and outcomes because it reduces re-traumatization and empowers autonomy in recovery planning.