What they call their work
What they do
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Supportive Housing for Mental Illness 2 activities
- Operates supportive housing programs for individuals in recoveryOperates six community residences and multiple supportive housing sites including Alexander Commons and Paul Wolk Commons, providing housing and recovery support services with 24/7 onsite staff for individuals with mental health and substance use disorders; serves over 1,250 individuals and their families annually.
- Provides case management and independent living support servicesProvides case management and housing support services to individuals living independently in their own apartments, including those transitioning from inpatient psychiatric units or residential youth services, to promote housing stability and recovery.
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Supportive and Emergency Housing Services 2 activities
- Provides post-respite housing search supportProvides housing search support to individuals following their stay at Affinity Place to promote stable community reintegration.
- Provides short-term respite housing for adults in psychiatric crisisProvides no-fee, short-term bed and breakfast style respite housing for adults aged 18 and older with serious mental illness who are experiencing a crisis, offering stays of up to 28 days for residents of Monroe, Genesee, Livingston, Orleans, Wayne, and Wyoming Counties to prevent hospitalization.
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Residential Support for Developmental Disabilities 1 activity
- Acquires and renovates real property for nonprofit use by individuals recovering from mental illness and chemical dependenceAcquires and renovates real property in Rochester, NY, and leases it to nonprofit corporations that provide services for individuals recovering from mental illness and/or chemical dependence.
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Outpatient Substance Use Treatment 1 activity
- Employs peer support specialists in service deliveryEmploys over 15 peer support specialists agency-wide to enhance recovery-oriented services through lived experience.
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Healthcare Compliance and Ethics Programs 1 activity
- Implements organizational compliance and privacy programsImplements a Corporate Compliance Program, operates a 24/7 confidential Compliance Hotline with anonymous reporting, enforces a non-retaliation policy, and provides a Notice of Privacy Practices outlining the use and disclosure of protected health information in compliance with federal and state law.
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24/7 Crisis and Warmline Support Services 1 activity
- Operates a 24/7 peer-staffed warm line for psychiatric crisis supportOperates a 24/7 peer-staffed warm line to provide immediate, non-clinical support to individuals experiencing psychiatric crisis.
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Psychiatric Rehabilitation and Recovery Services 1 activity
- Provides Home and Community-Based Services to support recovery and well-beingDelivers Home and Community-Based Services that support symptom reduction and promote treatment, education, employment, health, housing stability, and overall well-being for individuals with mental health and substance use disorders.
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Workforce Readiness Training 1 activity
- Provides vocational and job readiness services for individuals with mental health and substance use disordersOffers GED preparation, computer skills training, cognitive remediation, vocational assessment and counseling, job readiness training, job development, placement assistance through ACCES-VR, and up to 90 days of post-employment retention support.
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Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| LINDSAY GOZZI-THEOBALD | PRESIDENT & CEO | 4 | $218K |
| JOHN BARNES | CFO | 4 | $150K |
- BARRY CARRIGAN — DIRECTOR
- CATHY LOVEJOY — DIRECTOR
- DAVE VANBLARCOM — TREASURER
- DERON JOHNSON — SECRETARY
- DONNA MAXWELL — DIRECTOR
- ERIKA ANGE — DIRECTOR
- FAYE BRASWELL-TOWNER — DIRECTOR
- GEORGE NASRA — CHAIR
- JANE KNICKERBOCKER — DIRECTOR
- JIM LESSARD — DIRECTOR
- JOE CARELLO — DIRECTOR
- JONATHAN SCHOECK — DIRECTOR
- KWASI BOAITEY — VICE CHAIR
- MARLENE BESSETTE — DIRECTOR
- NICOLE BRYL — DIRECTOR
- SAHAR ELEZABI — DIRECTOR
- STUART SACKS — DIRECTOR
- TED CORDES — DIRECTOR
Who they work with
- ACCES-VR Partner — Provides standardized testing and job readiness services through a partnership with ACCES-VR.
- AltBar Partner — Collaborated with East House during Mental Health Awareness Month.
- America’s Boating Club & Rochester Sail & Power Squadron Partner — Board member organization represented by Faye Braswell-Towner
- CPL Architecture, Engineering & Planning Partner — Board member organization represented by Treasurer Ted Cordes
- Children’s Health Home of Upstate New York (CHHUY) Partner — Board member organization represented by Nicole Bryl
- EA Health Policy LLC Partner — Board member organization represented by Secretary Erika Ange
- ESL Federal Credit Union Partner — Board member organization represented by Jennifer Shoemaker
- Eastman School of Music Partner — Provided live musical performance for East House staff and clients at Alexander Commons.
- Excellus BCBS Partner — Board member organization represented by Susie Huss
- Excellus BCBS Partner — Participated in beautification projects at East House facilities during United Way’s Day of Caring.
- FORVIS Mazars Partner — Board member organization represented by Chandra Simmons
- First American Equipment Finance Partner — Provided volunteer support for East House’s annual Impact Day.
- Genesee Regional Bank Partner — Board member organization represented by Chair Donna Maxwell
- HILLBOMB Partner — Board member organization represented by Jonathan Schoeck
- Lakeview Health Services Inc. Partner — Board member organization represented by Catherine Lovejoy
- NYS Office of Addiction Services & Supports Government — Licensed provider of addiction services through OASAS.
- NYS Office of Addiction Services & Supports Government — Primary government funder for the Permanent Supportive Housing program.
- NYS Office of Addiction Services and Supports Government — Receives funding for Education & Employment Services through the NYS Office of Addiction Services and Supports (OASAS).
- NYS Office of Mental Health Government — Licensed and funded provider of mental health services through OMH.
- NYS Office of Mental Health Government — Licensed provider of supportive housing programs through the NYS Office of Mental Health.
- NYS Office of Mental Health Government — Primary government funder for the Independent Living Program, Choices Program, and HOPE Program.
- NYS Office of Mental Health Government — Receives funding for Education & Employment Services through the NYS Office of Mental Health (OMH).
- Nixon Peabody, LLP Partner — Board member organization represented by Barry Carrigan
- Not for profit corporations providing services for people in recovery from mental illness and/or chemical dependence Partner — Leases renovated properties to these organizations for operational use.
- Pacific Life Partner — Board member organization represented by Deron Johnson
- Paychex, Inc. Partner — Board member organization represented by Mike Trabold and David Vogt
- Rochester Regional Health Information Organization (RHIO) Partner — Board member organization represented by Marlene Bessette
- The Little Theatre Partner — Hosted the red carpet premiere of East House’s film _Empowered_.
- True North Executive Solutions, LLC Partner — Board member organization represented by Christina Gullo
- University of Rochester Medical Center Partner — Board member organization represented by George Nasra
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Housing-First Model for Recoverymethodology: housing_firstBy providing immediate, unconditional housing without preconditions, we enable individuals with substance use and mental health disorders to stabilize and engage in recovery services, because housing stability is foundational to long-term wellness and community integration.
- Peer-Led Support in Recovery Servicesmethodology: peer_support_modelBy employing staff with lived experience in mental health or substance use recovery, we build trust and engagement in supportive services, because shared experience enhances credibility, reduces stigma, and fosters authentic connection that clinical-only models may lack.
- Person-Centered, Holistic Recovery Approachmethodology: person_centered_holistic_recoveryBy integrating multidimensional wellness—emotional, financial, social, occupational, and other domains—into recovery services, we address the full spectrum of needs that affect long-term wellness, because sustainable recovery requires more than clinical treatment and depends on individualized, whole-person support.
- Property-Based Infrastructure Support for Recovery Organizationsmethodology: property_based_supportBy renovating and providing real estate to nonprofits serving people in recovery, we enable those organizations to deliver stable, long-term services, because access to dedicated, quality facilities improves program continuity and community presence.