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HELIO HEALTH INC

SYRACUSE, NY · EIN 150532288 · Form 990 · FY2024 · NTEE F220 · Mental Health & Crisis Intervention · Very Large (>$50M) · helio.health
revenue
$108.8M
expenses
$110.7M
net assets
$20.1M
employees
1,449
volunteers
33
program ratio
88%
mission · from form 990

TO TRANSFORM THE LIVES OF THOSE STRUGGLING WITH SUBSTANCE USE AND MENTAL HEALTH DISORDERS.

profile · synthesized from sources

Helio Health Inc provides comprehensive treatment and support services for individuals struggling with substance use and mental health disorders across New York State. The organization operates medically supervised withdrawal and rehabilitation facilities, residential treatment programs, and supportive housing services. It serves adults in need of structured recovery environments, offering counseling, medication-assisted therapies, and long-term housing stability in Syracuse, Binghamton, Rochester, and other communities.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $12.09M
    MEDICALLY SUPERVISED SERVICES AND INPATIENT REHABILITATION - HELIO HEALTH OFFERS MEDICALLY SUPERVISED WITHDRAWAL AND STABILIZATION SERVICES AND INPATIENT REHABILITATION SERVICES IN SYRACUSE, ROCHESTER AND BINGHAMTON, NEW YORK. THESE NYS OASAS CERTIFIED FACILITIES THAT OFFER TREATMENT SERVICES TO THOSE THAT ARE TEMPORARILY INCAPACITATED FROM ALCOHOL AND OTHER SUBSTANCES. MEDICAL AND CLINICAL STAFF ARE ON-SITE 24 HOURS A DAY TO ASSIST PATIENTS IN MANAGING THEIR MILD TO MODERATE WITHDRAWAL SYMPTOMS WITHIN A MEDICALLY STRUCTURED SETTING, PROVIDING A SAFE PLACE TO BEGIN THE RECOVERY PROCESS. INDIVIDUAL AND GROUP COUNSELING ARE COMBINED WITH MEDICAL CARE AND BED REST IN A SAFE AND COMFORTABLE ENVIRONMENT. THE AVERAGE LENGTH OF STAY IS THREE TO FIVE DAYS BUT MAY VARY BASED ON THE SPECIFIC NEEDS OF THE INDIVIDUAL. THESE PROGRAMS SERVED 4,453 INDIVIDUALS DURING THE YEAR.
  2. #2 $10.59M
    RESIDENTIAL TREATMENT SERVICES - HELIO HEALTH OFFERS SEVERAL RESIDENTIAL TREATMENT SERVICES INCLUDING SUPPORTIVE HOUSING AND SINGLE ROOM OCCUPANCY (SRO) SERVICES. SUPPORTIVE HOUSING PROGRAMS ASSIST INDIVIDUALS WITH A SERIOUS PSYCHIATRIC DISABILITY AND HIGH PRIORITY STATUS TO OBTAIN INDEPENDENT APARTMENT LIVING WITHIN THE COMMUNITY BY PROVIDING INDIVIDUALIZED LEVELS OF SUPPORT BASED ON CLIENT NEED. SUPPORTS INCLUDE ASSISTANCE WITH HOUSING SET UP, AND COMMUNICATION WITH PROPERTY OWNERS, FINANCIAL SOURCES, AND TREATMENT TEAMS. PARTICIPANTS ARE ENCOURAGED TO ENGAGE WITH OUTPATIENT TREATMENT AND WELLNESS SELF-MANAGEMENT. SRO'S PROVIDE LONG-TERM, DORMITORY-STYLE HOUSING FOR ADULTS WHO MEET THE CRITERIA FOR SERIOUS MENTAL ILLNESS (SMI). RESIDENCES STAFFED 24/7 WITH SECURE RECEPTION AREAS. ON-SITE STAFF PROVIDES SERVICES INCLUDING MEDICATION SELF-ADMINISTRATION ASSISTANCE, CRISIS INTERVENTION, SKILLS COACHING TO BUILD ACTIVITIES FOR DAILY LIVING, PERSON-CENTERED RECOVERY OPPORTUNITIES, AND SOCIAL AND RECREATIONAL EVENTS. THE SRO'S PROVIDED 51,753 DAYS OF SERVICE IN THE CURRENT YEAR.
named programs · 11 · from sources

What they call their work

CASAC and CRPA Training Programs
Offers 350-hour CASAC Initial Standardized Curriculum and Certified Peer Recovery Advocate (CRPA) certification training, available in-person or online.
Confluence Court
Supportive housing in Binghamton with 30 units for individuals with substance use disorders, offering on-site case management and recovery support services.
Friendship Lodge
64-unit affordable and supportive housing complex in Johnstown, NY, including 22 supportive units and 12 treatment apartments for low-income individuals in recovery.
Green Street Residence for Men
OASAS-certified residence in Syracuse offering 15 private rooms and community-style living with 24/7 staff support; average stay of 6–9 months.
Harriet May Mills House for Women
OASAS-certified structured living environment in Syracuse for women transitioning from inpatient rehab to outpatient care, with average stays of 5–6 months.
James Street Residence for Men
OASAS-certified Syracuse residence for 16 men, providing community-style living and recovery support for 6–9 months.
Lincoln Residential Rehabilitation
OASAS-certified facility in Syracuse for up to 30 men, offering private rooms and shared living spaces with recovery programming; average stay of 4–8 months.
Medically Supervised Withdrawal and Stabilization
Provides 24/7 medical and clinical care for individuals experiencing mild to moderate withdrawal symptoms, combining medical treatment with counseling in a structured setting. Average stay is 3–5 days.
Opioid Treatment Program (OTP)
Offers medication-assisted therapies (methadone, Suboxone), counseling, peer support, and medication management for individuals with opioid use disorder.
Residential Treatment Services
Includes supportive housing and single-room occupancy (SRO) programs for adults with serious mental illness or substance use disorders, providing long-term housing with on-site support services.
Victorian Manor
OASAS-certified facility in Gloversville offering structured therapeutic housing for individuals transitioning from inpatient rehab; average stay of 6–9 months.
activities · 9 groups

What they do

  • Outpatient Substance Use Treatment 3 activities
    • Detoxification evaluation services
      Operates a detoxification evaluation center in Rochester, NY, with 15 medically supervised and 10 medically monitored beds, providing 8,706 units of service in 2020.
    • Medically supervised withdrawal and inpatient rehabilitation
      Provides medically supervised withdrawal, stabilization, and inpatient rehabilitation services for individuals with substance use disorders in Syracuse, Rochester, and Binghamton, NY, serving 4,453 individuals in 2024 and 2,717 in 2023.
    • Opioid treatment program with medication-assisted therapies
      Operates an opioid treatment program offering medication-assisted therapies (methadone or Suboxone), counseling, and peer support, delivering 102,929 units of service in 2020.
  • Residential Support for Developmental Disabilities 1 activity
    • 24/7 on-site residential support
      Provides 24/7 on-site staff support at residential facilities including the Green Street and James Street Residences for Men in Syracuse, ensuring safety and continuity of care.
  • Comprehensive Care Management Services 1 activity
    • Comprehensive health and support services
      Delivers integrated services including general healthcare, housing assistance, training, and family support for individuals with substance use and mental health disorders.
  • Professional Training and Certification in Mental Health 1 activity
    • Professional training for substance use and mental health counselors
      Provides the 350-hour CASAC Initial Standardized Curriculum training, Certified Peer Recovery Advocate (CRPA) certification, and continuing education for professionals in alcohol and substance use counseling, mental health, and human services.
  • 12-Step Recovery Support Services 1 activity
    • Recovery support programming
      Offers group therapy, self-help programming, community forums, nightly community dinners, and life skills groups as part of residential recovery support programs.
  • Psychiatric Rehabilitation and Recovery Services 1 activity
    • Residential rehabilitation for substance use disorder
      Operates OASAS-certified residential rehabilitation facilities in Syracuse, Binghamton, and Rochester, NY, providing structured therapeutic living for individuals transitioning from inpatient rehabilitation to outpatient treatment, with average stays ranging from four to nine months. Facilities include the Green Street Residence for Men and James Street Residence for Men in Syracuse, and a 30-bed program in Binghamton.
  • Supportive Housing for Mental Illness 1 activity
    • Residential treatment for adults with serious mental illness
      Provides residential treatment services including supportive housing and single room occupancy (SRO) for adults with serious mental illness, delivering 51,753 days of service in 2024 and 53,067 in 2023.
  • Supportive and Emergency Housing Services 1 activity
    • Supportive and affordable housing for individuals with behavioral health conditions
      Operates multiple supportive and affordable housing programs across New York, including 30 units in Binghamton for individuals with substance use disorder, 20 Section 8-eligible units, and a 64-unit complex in Johnstown with 30 affordable, 22 supportive, and 12 treatment apartments. Provides housing stability as part of recovery support.
  • Uncategorized 1 activity
    • Core Values Committee oversight
      Supports delivery of individualized, responsive, and community-informed services rooted in compassion through the Core Values Committee.
financials · form 990 · fy2024
revenue
Total revenue$108.83M
Contributions & grants$34.77M32%
Program service revenue$73.33M67%
Investment income$445K0%
Other revenue$296K
expenses
Total expenses$110.74M
Program expenses88%
Admin / overhead12%
Fundraising0%
Salaries & benefits$74.75M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$102.00M
Cash$1.10M
Investments$1.19M
Liabilities$81.87M
Net assets$20.13M
Liquid reserves0.3 mo
3 years on record · 2020–2024 · YoY revenue +8.0%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 8
NameTitleHours/wkCompensation
KATHLEEN GAFFNEY-BABB PRESIDENT/CEO 40 $441K
ROSS SULLIVAN MEDICAL DIRECTOR 40 $399K
MOHAMMED AHMER SIDDIQUI PHYSICIAN 40 $331K
FREDERICK SENGSTACKE II PHYSICIAN 40 $315K
LISA MANCINI COO/EXECUTIVE VP 40 $299K
SHEILA R SKURPSKI PHYSICIAN 40 $281K
ARCHANA KATHPAL PHYSICIAN 40 $271K
JEFFREY JUSTICE CFO 40 $229K
board members · 15
  • CHERYL PUSZTAI — BOARD MEMBER
  • DAVID MATHIS — BOARD MEMBER
  • HELEN LOPEZ — BOARD MEMBER
  • JAMES ANTONACCI — BOARD MEMBER
  • JAMES D'ONOFRIO — BOARD MEMBER
  • JOHN BALZANO ESQ — BOARD MEMBER
  • JOSEPH ZIKUSKI — BOARD MEMBER
  • LISA MORROW-WHITTAKER — SECRETARY
  • MARTIN MCDERMOTT — VICE CHAIRPERSON
  • PATRICIA BUELL — BOARD MEMBER
  • ROBERT JOHNSON — BOARD MEMBER
  • SCOTT LICKSTEIN ESQ — BOARD MEMBER
  • SCOTT MCGUINNESS PHD — BOARD MEMBER
  • SHANE MCCROHAN ESQ — CHAIRPERSON
  • TRAVIS SMITH — TREASURER
relationships · 9

Who they work with

  • Core Values Committee Partner — Internal committee dedicated to advancing Helio Health's core values and supporting a thriving environment for service recipients, colleagues, and community members.
  • Empire State Supportive Housing Initiative Government — Designated provider of supportive housing units under the initiative for individuals with substance use disorder.
  • Housing Visions Partner — Partner organization responsible for leasing and management of Catherine Street Apartments.
  • Housing Visions Partner — Partner organization responsible for leasing and management of Star Park Apartments.
  • NYS OASAS Government — State-certified provider of substance use treatment services
  • OASAS Government — OASAS-certified facility for substance use disorder services
  • OASAS Government — OASAS-certified facility for substance use disorder services.
  • OASAS Government — OASAS-certified facility operating under state certification for substance use disorder services.
  • OASAS Government — OASAS-certified facility operating under state certification for substance use services.
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Supportive Housing with Individualized Services
    methodology: supportive_housing
    By providing affordable, structured housing combined with on-site supportive services, we promote recovery and independent living for individuals with substance use and mental health challenges, because stable housing and integrated support address root causes of instability.
  • Whole-Person, Integrated Care Model
    methodology: whole-person care
    By integrating clinical care, mental health services, housing, and life skills support, we promote sustained recovery because addressing medical, emotional, and social needs together treats the full scope of a person’s challenges.