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HUMAN DEVELOPMENT SERVICES WESTCHESTER INC

MAMARONECK, NY · EIN 133008872 · Form 990 · FY2024 · NTEE F80 · Mental Health & Crisis Intervention · Large ($10M-$50M) · hdsw.org
revenue
$15.6M
expenses
$15.2M
net assets
$7.6M
employees
96
volunteers
23
program ratio
92%
mission · from form 990

HUMAN DEVELOPMENT SERVICES OF WESTCHESTER, INC. ("HDSW")IS A SOCIAL SERVICE ORGANIZATION PROVIDING QUALITY BEHAVORIAL HEALTH, REHABILITATIVE, HEALTH, RESIDENTIAL AND COMMUNITY STABILIZATION SERVICES IN WESTCHESTER COUNTY. HDSW IS DEDICATED TO EMPOWERING THE INDIVIDUALS AND FAMILIES WE SERVE TO ACHIEVE SELF-SUFFICIENCY.

profile · synthesized from sources

Human Development Services of Westchester (HDSW) is a nonprofit organization providing behavioral health, rehabilitative, residential, and community stabilization services in Westchester County, NY. The agency serves individuals recovering from behavioral and chronic health conditions through care management, transitional housing, peer-led recovery programs, and housing counseling. HDSW operates person-centered programs including Hope House, The Living Room, and the Neighborhood Preservation Company, with services funded by Medicaid, state and federal agencies, and private contributions.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $2.40M
    THE TRANSITIONAL HOUSING PROGRAM PROVIDES CONGREGATE CARE IN SUPERVISED COMMUNITY RESIDENCES FOR INDIVIDUALS WHO NEED 24-HOUR SUPPORT, MEDICATION MANAGEMENT AND REHABILITATIVE SERVICES. THE TRANSITIONAL SCATTERED SITE 2 -3 PERSON APARTMENT PROGRAM OFFERS ROOM AND BOARD AND REHABILITATION SERVICES IN SMALL APARTMENTS IN CENTRAL WESTCHESTER. STAFF IS AVAILABLE AS NEEDED AND ASSIST RESIDENTS TO LEARN THE SKILLS TO MANAGE THEIR ILLNESSES AND PREPARE TO MOVE TO MORE INDEPENDENT HOUSING. THIS PROGRAM IS LICENSED AND PERIODICALLY RECERTIFIED BY OMH WITH VERY POSITIVE REVIEWS. THIS IS A MEDICAID-FUNDED PROGRAM, WITH ADDITIONAL REVENUE FROM RESIDENTS' SOCIAL SECURITY BENEFITS. EXPENSES CONSIST OF STAFFING COSTS, PROPERTY MORTGAGE AND RENTAL PAYMENTS, EQUIPMENT, REPAIRS, FURNISHINGS, TENANT PERSONAL EXPENSES, OTHER THAN PERSONAL SERVICES, STAFF TRAINING, AND ADMINISTRATION.
  2. #2 $1.07M
    THE CARE MANAGEMENT PROGRAM PROVIDES CARE MANAGEMENT SERVICES OF VARYING INTENSITY TO PERSONS RECOVERING FROM BEHAVIORAL HEALTH AND MEDICAL ILLNESSES, SO THAT THEY MAY INCREASE THEIR INDEPENDENCE AND MAINTAIN THEIR STABILITY IN THE COMMUNITY. CARE MANAGERS ASSUME LONG-TERM RESPONSIBILITY FOR ASSISTING RECIPIENTS TO INCREASE DAILY LIVING SKILLS AND SELF- SUFFICIENCY, OBTAIN BENEFITS, LINK TO COMMUNITY SUPPORT SERVICES, LEARN TO NEGOTIATE AND ADVOCATE FOR THEMSELVES, PREVENT CRISES AND MEET EMERGENCY SERVICE NEEDS. THE PROGRAM HAS RECEIVED POSITIVE RATINGS IN ITS ANNUAL REVIEWS BY HEALTH HOMES IN WHICH THEY PARTICIPATE. SOME UNITS OF THE PROGRAM ARE MEDICAID- FUNDED WITH ADDITIONAL REVENUE FROM NYS, OTHER UNITS ARE TOTALLY STATE-FUNDED VIA THE COUNTY DCMH. EXPENSES CONSIST OF STAFFING COSTS, RECIPIENT PERSONAL NEEDS EXPENSES, EQUIPMENT, OTHER THAN PERSONAL SERVICES, STAFF TRAINING, AND ADMINISTRATION.
named programs · 5 · from sources

What they call their work

Care Management Services
Provides person-centered care management for adults with behavioral health and chronic conditions, including Health Home, Outreach, Homeless Outreach, Adult Home, and private care management to support community stability and self-sufficiency.
Hope House
Peer-led clubhouse program offering psychosocial rehabilitation, employment support, education, and social engagement for individuals recovering from behavioral health conditions. Modeled after Fountain House, it includes work-ordered days, vocational training, and peer support units.
Neighborhood Preservation Company
Housing counseling initiative offering rental counseling, first-time homebuyer education, foreclosure prevention, reverse mortgage (HECM) counseling, and financial coaching to low- and moderate-income residents in Port Chester and Westchester County.
The Living Room
Day respite program in Mamaroneck providing a non-hospital, calming environment for adults in mental health crisis. Offers peer and professional support, crisis planning, and alternative to emergency room visits, open 7 days a week.
Transitional Housing Program
Offers congregate and scattered-site housing with 24-hour support, medication management, and rehabilitative services for individuals needing structured residential care, licensed by OMH and Medicaid-funded.
activities · 8 groups

What they do

  • Medicaid Health Home Care Coordination 1 activity
    • Delivering care management services for behavioral and chronic health conditions
      Provides care management services to over 800 adults annually with behavioral health and chronic health conditions, supporting skill development, access to benefits and medical/behavioral health treatment, crisis prevention, and community integration; includes specialized outreach to homeless individuals and services for residents of adult homes.
  • Healthcare Workforce Training & Career Pathways 1 activity
    • Offering peer care management training and certification preparation
      Provides an 86-hour Peer Care Management Training course that prepares participants to pass New York State certification exams and supports them in securing internships or employment in peer services.
  • Psychiatric Rehabilitation and Recovery Services 1 activity
    • Operating clubhouse and day respite programs for mental health recovery
      Runs a clubhouse program and a 7-day-a-week day respite program (Living Room) for individuals recovering from behavioral health conditions, offering peer-supported activities, social engagement, and wellness services in Port Chester and Mamaroneck, NY.
  • Supportive and Emergency Housing Services 1 activity
    • Operating permanent and transitional housing programs
      Provides transitional and permanent housing options including independent living with case management, rental assistance, and supported apartments for individuals, families, and students, with rent based on ability to pay; serves homeless individuals and families through HUD-funded programs.
  • Affordable Housing Development and Management 1 activity
    • Preserving and expanding affordable housing as Neighborhood Preservation Company
      Serves as the designated Neighborhood Preservation Company for the Village of Port Chester since 1978, administering housing and community activities to support low- and moderate-income residents and preserve affordable housing stock.
  • First-Time Homebuyer Support Services 1 activity
    • Providing HUD-approved bilingual housing counseling
      Operates as the only bilingual housing counseling agency in Westchester County, offering HUD-approved services including rental counseling, first-time homebuyer education, foreclosure prevention, reverse mortgage counseling, and financial literacy courses to low- and moderate-income households.
  • Supportive Housing for Mental Illness 1 activity
    • Providing behavioral health and rehabilitative residential services
      Operates supervised congregate care residences and scattered-site supported apartments for adults 18 and older with behavioral health needs, offering room and board, 24-hour support, medication management, rehabilitative services, and social activities to support recovery and transition to independent living.
  • Supported Employment for Developmental Disabilities 1 activity
    • Providing vocational and employment support services
      Offers a continuum of vocational services from pre-vocational training to ongoing supported employment, including prevocational services, transitional employment, and intensive supported employment, helping individuals secure full- and part-time jobs through partnerships with employers in Westchester County.
financials · form 990 · fy2024
revenue
Total revenue$15.62M
Contributions & grants$10.80M69%
Program service revenue$4.70M30%
Investment income$100K1%
Other revenue$15K
expenses
Total expenses$15.24M
Program expenses92%
Admin / overhead7%
Fundraising1%
Salaries & benefits$5.92M
Grants paid out$414K
Largest expense lineFacilities
balance sheet
Total assets$10.38M
Cash$4.06M
Investments$919K
Liabilities$2.75M
Net assets$7.64M
Liquid reserves3.9 mo
4 years on record · 2020–2024 · YoY revenue +10.6%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 8
NameTitleHours/wkCompensation
KATHY PANDEKAKES CEO 38 $197K
PATRICIA TEMPESTA CFO 38 $156K
KELLY DARROW CPO 38 $151K
NICOLE GRANATA DIR SUPP HOU 38 $138K
JASMINE CRUZ DIRECTOR HR 38 $126K
ELSIE YEMA CEPHAS SUPPORTIVE C 40 $125K
KELSEY UEBERALL DIR RESIDENT 40 $124K
CHRISTINA WILK DIR CARE MGM 38 $123K
board members · 16
  • AMANDA BURITICA — BOARD MEMBER
  • CAROLINE H DAVIS — BOARD MEMBER
  • DONALD W DAVIS — SECRETARY
  • ELIZABETH ROSSI — PRESIDENT
  • FRANCIS ARROW — BOARD MEMBER
  • ISOBEL PERRY UNTIL 13125 — BOARD MEMBER
  • JOSHUA KOERNER — BOARD MEMBER
  • MARCELA KISSNER — BOARD MEMBER
  • MICHAEL DUNCANSON — TREASURER
  • MICHAEL RIZZUTO — BOARD MEMBER
  • MICHAEL SICULAR — BOARD MEMBER
  • PATRICK O'CONNOR UNTIL 61224 — BOARD MEMBER
  • SANFORD BELL — BOARD MEMBER
  • TOM KISSNER — BOARD MEMBER
  • WILLIAM E VAN VLACK — BOARD MEMBER
  • WILLIAM STALLINGS — VICE PRESIDE
relationships · 21

Who they work with

  • ACCES-VR Partner — Partners with ACCES-VR to provide supported employment services, vocational training programs, and job placement opportunities at HOPE House.
  • Coordinated Behavioral Health Care Partner — HDSW is a partner in CBHCare, a collaboration integrating health and behavioral health services for clients.
  • Coordinated Behavioral Health Services Partner — Collaborative partnership with Hudson Valley community behavioral health and disability service agencies to respond to changes in New York State's health care environment.
  • Coordinated Behavioral Health Services Partner — HDSW is a proud partner of CBHS, collaborating to respond to changes in New York State's health care environment.
  • Coordinated Behavioral Health Services, Inc. Partner — Founding and owner member organization collaborating to integrate and manage care across the Hudson River region.
  • Fountain House Network — HOPE House is modeled after Fountain House in New York City, which pioneered the clubhouse approach to behavioral health recovery.
  • HDSW Network — Operating entity for The Living Room program
  • Health Homes Government — Conducts annual reviews of the Care Management Program and has issued positive ratings.
  • Housing and Urban Development Government — Funds the Rental Assistance program for permanent housing of homeless individuals and families.
  • Hudson River Health Care Partner — Partner in CBHCare, integrating primary health and behavioral health services for clients in Westchester.
  • Mohegan Park Adult Home Partner — Provides care management services to residents at Mohegan Park Adult Home.
  • National Council of Aging Partner — Refers clients to the National Council of Aging’s resources on reverse mortgages, including the booklet “Use Your Home to Stay at Home.”
  • New York State Government — Designated provider of Adult Behavioral Health Medicaid Home and Community Based Services
  • New York State Department of Mental Hygiene (DCMH) Government — State agency that funds portions of the Care Management Program through county-level allocations.
  • Office of Mental Health (OMH) Government — Licenses and periodically recertifies the Transitional Housing Program with positive reviews.
  • Reverend Henry Hobbs Partner — Organized Human Development Services of Port Chester in 1978 as a Neighborhood Preservation Company.
  • U.S. Department of Housing and Urban Development (HUD) Government — HDSW is a HUD-Approved Housing Counseling Agency, authorized to provide federal housing counseling services.
  • U.S. Department of Housing and Urban Development (HUD) Government — HUD-approved Housing Counseling Agency providing services to low- and moderate-income households.
  • Village of Port Chester Government — Designated Neighborhood Preservation Company to increase and preserve affordable housing.
  • Westchester Ethical Humanist Society Partner — Group whose members formed the Women’s Conference, which founded Futura House in 1968.
  • Women’s Conference Partner — Founded Futura House in 1968 to establish housing for women recovering from mental illness.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Clubhouse Model for Psychosocial Recovery
    methodology: clubhouse_model
    By engaging individuals in a member-driven, peer-informed clubhouse model with structured daily work activities, the organization supports recovery and wellness because meaningful participation builds self-efficacy, belonging, and real-world skills through lived experience and mutual support.
  • Housing-First with Recovery Integration
    methodology: housing_and_recovery_integration
    By combining stable, long-term housing with recovery-oriented services and social engagement, the organization promotes sustained community integration because housing stability is foundational to mental health recovery and personal growth.
  • Peer-Led Crisis Respite and Care Planning
    methodology: peer_led_care_planning
    By offering non-hospital crisis alternatives staffed by peers with lived experience who co-develop care plans, the organization reduces trauma and increases engagement because trust, empathy, and shared understanding lead to more effective recovery strategies and reduced reliance on emergency systems.
  • Person-Centered, Integrated Care Model
    methodology: person_centered_care
    By integrating behavioral health, medical care, and social services within a person-centered framework, the organization improves access, continuity, and quality of care because unified, coordinated teams address the whole person in context of their life goals and strengths.
  • Triple Aim Framework Integration
    methodology: triple_aim
    By aligning service delivery with the Triple Aim framework—improving individual care experience, population health, and reducing per capita costs—the organization drives systemic efficiency and better health outcomes because coordinated, value-based care reduces fragmentation and enhances impact.