named programs · 6 · from sources
What they call their work
Dutchess County Stabilization Center
Crisis stabilization center developed in partnership with Dutchess County Government as the Northeast's first such facility
Forensic Mobile Crisis & Response Teams
Mobile teams providing crisis response to reduce incarceration rates and improve police responses for individuals with behavioral health issues
Rose Houses
Peer-operated crisis respites designed to reduce hospitalizations and provide trauma-informed care; 39 locations established across multiple states
Transitional Care Wellness Teams
Teams bridging hospital and community care to reduce readmissions and improve discharge plan effectiveness
Ulster Crisis Support Center
Peer-operated crisis respite providing stabilization and wellness services in Ulster County, NY
Warm Line
Telephone support service providing peer-led emotional support and crisis de-escalation available by call or text
activities · 7 groups
What they do
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Mobile Mental Health Crisis Intervention 2 activities
- Deploy mobile peer support and outreach teams in behavioral health crisesDeploys mobile teams of peer support specialists with lived experience to assist law enforcement with behavioral health crisis calls, collaborate with courts to provide care-based alternatives to incarceration, and support individuals in community settings. Includes operation of the LEAD street outreach program, which offers a racially equitable alternative to arrest and incarceration for individuals with unmet behavioral health needs.
- Develop and replicate peer-run crisis and recovery models nationally and internationallyDeveloped and supported the replication of peer-led crisis response services and systems-level improvements, including the establishment of 39 peer-operated crisis respites across 15 U.S. states, Europe, and the Netherlands, and supported the development of peer-run mobile crisis teams and transitional care programs in multiple states and clinical settings.
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Mental Health Education and Awareness 1 activity
- Advocate for access to mental health services and community inclusionAdvocates to ensure individuals can access quality mental health services and supports, enabling them to live independently and participate fully in the community.
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12-Step Recovery Support Services 1 activity
- Deliver person-centered peer support, education, and advocacyProvides trauma-informed, person-centered engagement through active listening, validation, and follow-through, utilizing peer support specialists with lived experience to serve as educators, advocates, and connectors to resources. Services support individuals in achieving personal health and social goals and are grounded in peer-led models developed since the 1980s.
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Creative Arts Therapy Programs 1 activity
- Facilitate wellness and creative engagement groupsOperates therapeutic and creative groups including gardening, crochet, art therapy, and community connection activities in Kingston and Poughkeepsie, NY, focused on peace, healing, and emotional wellness.
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24/7 Crisis and Warmline Support Services 1 activity
- Operate peer-led crisis response and crisis stabilization servicesOperates 24/7 crisis stabilization centers and short-term, home-like crisis respite facilities (Rose Houses) as alternatives to psychiatric emergency rooms and inpatient units, offering immediate access to peer specialists and behavioral health professionals for people of all ages, with stays up to seven days. These services are available 24/7/365 and include sliding-scale or no-cost case management.
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Medicaid Health Home Care Coordination 1 activity
- Provide community-based recovery and care coordination servicesDelivers community-based recovery services and care coordination to adult Medicaid beneficiaries with mental and/or substance use disorders, connecting them to health care and community resources in their homes or communities to improve overall health and support wellness goals.
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Supportive and Emergency Housing Services 1 activity
- Provide supportive housing and employment/benefits counselingOffers supportive housing with rent subsidies and individualized services to help individuals live independently and achieve self-defined goals. Also provides employment and benefits counseling to help individuals maximize benefits, increase employability, secure jobs, and maintain employment.
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financials · form 990 · fy2024
revenue
Total revenue$11.45M
Contributions & grants$10.49M92%
Program service revenue$886K8%
Investment income$43K0%
Other revenue$29K
expenses
Total expenses$11.63M
Program expenses85%
Admin / overhead13%
Fundraising2%
Salaries & benefits$8.50M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$5.70M
Cash$1.28M
Investments$0
Liabilities$5.33M
Net assets$367K
Liquid reserves1.3 mo
5 years on record · 2020–2024 · YoY revenue +18.9%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 6
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| STEVEN MICCIO | CEO | 40 | $360K |
| KIMBERLY WING | COO | 40 | $199K |
| GEORGE THOMAS | CFO | 40 | $181K |
| AMY ZHANG | CONTROLLER | 40 | $171K |
| HIMALI PANDYA | CSDO | 40 | $143K |
| BENJAMIN GROFF | CHRO | 40 | $142K |
board members · 8
- ALLIE ABETTI — BOARD MEMBER
- ANDREW COHEN — CHAIR
- BERNADETTE KLEIN — SECRETARY
- ED MARCHIGIANI — TREASURER
- MACON NAVARRO — BOARD MEMBER
- PATRICK MULLER — RESIGNED JAN
- ROBERT RANIERI — CO-CHAIR
- STEPHINA DEFELICE — BOARD MEMBER
relationships · 16
Who they work with
- Adirondack Health Institute Partner — Collaborated to create transitional care programs targeting Medicaid spending reduction
- Broad Coalition of Community Service Providers Partner — Jointly developed the Dutchess County Stabilization Center
- Consumer/Survivor/Ex-Patient Movement Network — Organization emerged from the Consumer/Survivor/Ex-Patient Movement, which inspired the development of peer services.
- Dutchess County Government Partner — Collaborated to create the Dutchess County Stabilization Center
- HealthAlliance Hospital Partner — Assisted in infusing peer services into clinical operations
- Kings County Hospital Partner — Supported integration of peer services into clinical operations and workforce training
- Marshall & Sterling Partner — Presenting sponsor of People USA's 1st Annual Gala.
- Medicaid Government — Provides care coordination services as a covered health benefit for Medicaid enrollees meeting clinical criteria.
- Medicaid Government — Provides health coverage for individuals served through multiple programs including Care Coordination, CORE Services, and Supportive Housing.
- Mental Health Association (MHA) of Nebraska Partner — Assisted in integrating peer services and enhancing organizational culture
- MidHudson Regional Hospital Partner — Helped integrate peer services into clinical operations
- New York City Department of Health and Mental Hygiene Partner — Supported integration of peer services and workforce culture training
- North Carolina Division of Mental Health, Developmental Disabilities and Substance Abuse Services Partner — Received training support to enhance behavioral health workforce and organizational culture
- The College for Behavioral Health Leadership Partner — Collaborates on the "Mentorship in Motion" series, featuring People USA's CEO as a leader in peer-driven behavioral health innovation.
- Westchester County Department of Community Mental Health Partner — Partnered to create the Westchester Crisis Stabilization Team, the first peer-run criminal justice-focused mobile team in the U.S.
- Westchester Medical Center Health Network Partner — Helped develop transitional care wellness programs to reduce avoidable hospital use
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Crisis Respite Care in Non-Clinical Settingsmethodology: crisis_respite_careBy providing voluntary, home-like crisis respite care as an alternative to institutionalization, we support faster and more sustainable recovery, because non-clinical environments reduce trauma and promote safety, mutuality, and self-direction during behavioral health crises.
- Justice Diversion Through Street Outreachmethodology: justice_diversionBy deploying peer-led street outreach to divert individuals with behavioral health needs from the criminal justice system into supportive services, we improve long-term recovery outcomes, because equitable, non-punitive responses reduce trauma and increase engagement with care.
- Peer-Led Mutuality Modelmethodology: peer_led_mutualityBy centering services on individuals with lived experience of psychiatric labeling, we produce more effective recovery outcomes and deeper engagement, because shared experience builds trust, reduces trauma, and fosters self-determination through empathetic, example-based support.
- Recovery-Oriented, Non-Linear Caremethodology: recovery_oriented_nonlinear_modelBy adopting a self-defined, non-linear recovery model that treats setbacks as learning opportunities, we support sustained wellness, because centering individual autonomy in goal-setting increases ownership, resilience, and long-term behavioral health outcomes.
- Systems Integration for Person-Centered Caremethodology: systems_integrationBy integrating services across health and social sectors, we improve coordination and accessibility, because breaking down silos enables holistic, person-centered support that addresses complex health and social needs more effectively.