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BEHAVIORAL HEALTH SERVICES NORTH INC

PLATTSBURGH, NY · EIN 141338346 · Form 990 · FY2024 · NTEE F320 · Mental Health & Crisis Intervention · Large ($10M-$50M) · bhsn.org
revenue
$46.3M
expenses
$43.1M
net assets
$17.2M
employees
728
volunteers
65
program ratio
93%
mission · from form 990

PROVIDING BEHAVIORAL HEALTH / SOCIAL SUPPORT SERVICES TO RESIDENTS OF CLINTON, FRANKLIN, ESSEX, WARREN AND WASHINGTON COUNTIES IN NEW YORK STATE.

profile · synthesized from sources

Behavioral Health Services North Inc (BHSN) provides comprehensive behavioral health and social support services to individuals across Clinton, Franklin, Essex, Warren, and Washington Counties in New York. The organization offers a wide range of programs including residential care, outpatient clinical services, addiction recovery, crisis intervention, and community-based support for adults, children, and families. BHSN emphasizes person-centered, recovery-oriented care through integrated services that address mental health, substance use, housing, employment, and domestic violence.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $6.26M
    RESIDENTIAL PROGRAMSBHSN OPERATES 186 RESIDENTIAL BEDS FOR INDIVIDUALS WITH A MENTAL ILLNESS. THE LEVEL OF CARE IN THESE BEDS RANGE FROM "SUPPORTED HOUSING" TO CONGREGATE CARE SETTINGS. ADDITIONALLY, BHSN OPERATES 20 BEDS IN A CONGREGATE CARE SETTING FOR THOSE RECOVERING FROM A SUBSTANCE ABUSE ILLNESS.
  2. #2 $3.57M
    ADULT SERVICESBHSN PROVIDES SERVICES TO APPROXIMATELY 900 ADULTS WHO EXPERIENCE A VAST ARRAY OF BEHAVIORAL HEALTH ISSUES AND THAT SUPPORT THE WELLBEING OF THE COMMUNITIES THEY SERVE, OUTSIDE OF A TRADITIONAL CLINIC SETTING. THESE SERVICES INCLUDE; EMPLOYMENT, EDUCATION, HOME AND COMMUNITY BASED SERVICES, PERSONALIZED RECOVERY ORIENTED SERVICES (PROS), CRISIS SERVICES, AOT, AND ADULT CARE MANAGEMENT.
named programs · 15 · from sources

What they call their work

Adult Crisis Residential Services
Voluntary residential program offering a safe, supportive environment for adults experiencing psychiatric crises.
Breakthrough II Apartment Program
Transitional housing for individuals in recovery who need support while moving toward independent living.
Breakthrough II Community Residence
24/7 supported residential care for individuals needing structured, intensive support during recovery.
Centers for Recovery
Judgment-free, personalized support for individuals struggling with substance use, including outpatient and community-based services.
Children & Family Treatment Support Services (CFTSS)
Home- and community-based services to improve functioning and well-being for youth and families facing behavioral health challenges.
Employment Program
Supported employment services helping individuals find and maintain jobs aligned with their personal goals.
Family Peer Support Services (FPSS)
Lived-experience support for caregivers navigating systems and strengthening family well-being.
Health Home Care Management
Coordinated care management integrating medical, behavioral, and social services for individuals with complex needs.
Healthy Families NY
In-home support program for new parents, promoting healthy child development and strong parent-child relationships.
Helping Hands
Housing assistance program helping individuals with mental illness secure and maintain permanent housing in Clinton County.
Homesteads on Ampersand
Permanent supportive housing for individuals who value autonomy with access to professional care.
PACT - Personal Accountability for Changing Tomorrow
Intervention program for individuals who have used violence or control in relationships, promoting accountability and non-violent behaviors.
Personal Recovery Oriented Services (PROS)
Intensive psychiatric rehabilitation program supporting long-term recovery and personal goals for individuals with mental health and/or substance use challenges.
STOP Domestic and Sexual Violence
24/7 confidential support, advocacy, and emergency services for victims and survivors of domestic and sexual violence in Clinton, Franklin, and Essex Counties.
Twin Oaks
Transitional recovery home for men recovering from alcohol or substance use disorders, providing a structured and supportive living environment.
activities · 13 groups

What they do

  • Guided Outdoor Expedition Programs 1 activity
    • Adventure and Group-Based Counseling
      Runs Adventure Based Counseling and similar group programs using outdoor activities to improve self-awareness, accountability, and interpersonal skills for youth and adults.
  • Parenting Support for At-Risk Families 1 activity
    • Child and Family Behavioral Health Services
      Delivers home- and community-based treatment and support for children and families, including therapeutic foster care, family peer support, and in-home parenting support through Healthy Families North Country, serving Clinton, Franklin, Essex, Warren, and Hamilton Counties.
  • Patient Portal and Digital Health Access 1 activity
    • Client Portal and Digital Health Access
      Offers clients 24/7 secure access to personal health records, appointment scheduling, medication refills, billing, and communication with care teams through the myHealthPointe® portal.
  • Mobile Mental Health Crisis Intervention 1 activity
    • Crisis Intervention and Stabilization Services
      Operates 24/7 crisis response and stabilization programs for individuals of all ages experiencing mental health or substance use crises in Plattsburgh and Queensbury. Includes mobile response, crisis assessments, and short-term residential care for youth and adults.
  • Domestic Violence Survivor Support Services 1 activity
    • Domestic and Sexual Violence Support Services
      Provides 24/7 advocacy, emergency services, and support to victims and survivors of domestic and sexual violence across Clinton, Franklin, and Essex Counties.
  • Direct Mental Health Counseling and Support Services 1 activity
    • Employee Assistance Services
      Provides confidential support to employees and employers for personal or work-related challenges affecting job performance, offering early intervention and wellness resources.
  • Medicaid Health Home Care Coordination 1 activity
    • Health Home and Care Coordination
      Delivers integrated care management services that coordinate medical, behavioral, and social needs into a unified plan for individuals with behavioral health conditions, improving health outcomes and quality of life.
  • Outpatient Mental Health Clinic Services 1 activity
    • Outpatient Mental Health and Substance Use Treatment
      Provides clinical therapy and support services for children, adults, and families dealing with mental health and substance use challenges, including same-day assessments, extended hours, and urgent care. Annually serves approximately 8,000 individuals through clinics and school-based programs.
  • Peer-Led Mental Health Support Groups 1 activity
    • Peer Support and Recovery Services
      Provides peer-led support services delivered by individuals with lived experience of mental health or substance use challenges, including family peer support and recovery coaching, to promote resilience and system navigation.
  • Supportive and Emergency Housing Services 1 activity
    • Residential and Transitional Recovery Programs
      Operates residential facilities including crisis residences, transitional recovery homes like Twin Oaks for men, and permanent supportive housing such as Shannon’s House, providing structured, 24/7 support for individuals recovering from mental illness or substance use.
  • School-Based Mental Health and Family Support 1 activity
    • School-Based Mental Health Services
      Provides therapy and behavioral health support directly in schools to reduce access barriers and minimize educational disruption for students, including partial hospitalization and outpatient care.
  • Employment Support for Recovery 1 activity
    • Supported Employment and Education Services
      Offers person-centered programs to help individuals with mental health or substance use challenges find and maintain employment or pursue educational goals such as GED completion or certification, supporting recovery and independence.
  • Behavioral Health and Human Services Training 1 activity
    • Workforce Training and Internship Programs
      Collaborates with higher education institutions to provide training, education, and internship opportunities for future behavioral health professionals.
financials · form 990 · fy2024
revenue
Total revenue$46.34M
Contributions & grants$13.46M29%
Program service revenue$32.48M70%
Investment income$392K1%
Other revenue$0
expenses
Total expenses$43.13M
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$32.76M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$31.69M
Cash$10.97M
Investments$2.41M
Liabilities$14.50M
Net assets$17.18M
Liquid reserves3.7 mo
5 years on record · 2020–2024 · YoY revenue +22.0%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 8
NameTitleHours/wkCompensation
HARRY W MAHOOD PSYCHIATRIST 40 $323K
RALPH L BERRY PSYCHIATRIST 40 $321K
LAURA KEANE PSYCHIATRIC NPP 40 $187K
JUSTIN ALVIS PSYCHIATRIC NPP 40 $184K
MARTHA LYNN VANYO PSYCHIATRIC NPP 40 $177K
KATHERINE COOK CEO 40 $152K
DAVID LEPAGE CFO 40 $152K
MARK LUKENS CEO 40 $33K
board members · 6
  • KARA STARK ELLIOTT — CHAIRPERSON
  • KEVIN MANCHESTER — MEMBER
  • LEIGH ROSS — MEMBER
  • MARK HAMILTON — VICE CHAIRPERSON/TREASURER
  • PAMELA REINHARDT — MEMBER
  • TERESA CUMMINGS — SECRETARY
relationships · 40

Who they work with

  • 988 Suicide & Crisis Lifeline Partner — Collaborates on timely crisis response and trauma-informed coordination
  • 988 Suicide and Crisis Lifeline Government — Partners with the national 988 Suicide and Crisis Lifeline to provide access to crisis support services.
  • Adirondack United Way Funder — Philanthropic supporter of programs and services
  • Champlain Valley Family Center Partner — Collaborates on continuity of care, crisis response, and trauma-informed coordination
  • Champlain Valley Physicians Hospital Partner — Collaborates on continuity of care, crisis response, and trauma-informed coordination
  • Children’s Home of Northern New York Partner — Evolved from the original organization founded in 1874, reflecting an expanded focus on serving children and families.
  • Clinton County Department of Social Services Government — Funds or contracts for select programs and services
  • Clinton County Youth Bureau Government — Funds or contracts for select programs and services
  • Essex County Department of Social Services Government — Funds or contracts for select programs and services
  • Franklin County Department of Social Services Government — Funds or contracts for select programs and services
  • Genoa Healthcare Partner — Collaborates to operate on-site pharmacies at BHSN facilities to improve client access to prescriptions.
  • Genoa Pharmacy Partner — Co-located pharmacy partner providing services at BHSN locations.
  • Glens Falls Hospital Partner — Collaborates on continuity of care, crisis response, and trauma-informed coordination
  • Healthy Families NY Government — Implements the Healthy Families NY program to provide in-home support for new parents.
  • Healthy Families North Country Partner — Collaborates on delivering in-home support services to strengthen parent-child relationships and promote healthy child development.
  • JCEO Partner — Collaborates on continuity of care, crisis response, and trauma-informed coordination
  • Local Community Services Boards Partner — Collaborates on continuity of care, crisis response, and trauma-informed coordination
  • Local School Buildings Partner — Hosts satellite behavioral health clinics operated by BHSN in Clinton, Warren, and Washington Counties.
  • MyHealthPointe Partner — Partner organization linked through service page, likely providing integrated health services or referrals.
  • MyHealthPointe Partner — Partner organization referenced through shared branding in service section imagery.
  • New York State Department of Health Government — Funds or contracts for select programs and services
  • New York State Division of Criminal Justice Services Government — Funds or contracts for select programs and services
  • New York State Education Department Government — Funds or contracts for select programs and services
  • New York State Office for People with Developmental Disabilities Government — Funds or contracts for select programs and services
  • New York State Office for the Prevention of Domestic Violence Government — Provided an official endorsement recognizing BHSN's work with the LGBTQIA+ community.
  • New York State Office of Addiction Services and Supports Government — Funds or contracts for select programs and services
  • New York State Office of Children and Family Services Government — Funds or contracts for select programs and services
  • New York State Office of Mental Health Government — Funds or contracts for select programs and services
  • New York State Office of Temporary and Disability Assistance Government — Funds or contracts for select programs and services
  • New York State Office of Victim Services Government — Funds or contracts for select programs and services
+ 10 more
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Community- and Home-Based Integrated Care Delivery
    methodology: community_based_care
    By delivering behavioral health services in homes, schools, and community settings—rather than centralized facilities—this model increases accessibility, reduces systemic barriers, and supports naturalistic recovery because care is embedded where people live, learn, and grow.
  • Peer Support Based on Lived Experience
    methodology: peer_support_model
    By employing peer support staff with lived experience of mental health or family challenges, the organization enhances trust, engagement, and system navigation because shared experience fosters authentic connection and reduces stigma.
  • Recovery-Oriented, Person-Centered Care Model
    methodology: recovery_oriented_care
    By centering care on the individual's personal recovery journey and lived experience, this approach fosters engagement, healing, and long-term wellness because it affirms agency, aligns treatment with personal goals, and builds on the belief that recovery is possible for all.
  • Trauma-Informed, Holistic Care Integration
    methodology: integrated_care_management
    By integrating medical, behavioral, social, and pharmacy services into coordinated, trauma-informed plans, the organization improves health outcomes because addressing interconnected needs in a dignity-centered way reduces fragmentation and supports whole-person recovery.