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FAMILY COUNSELING SERVICE OF THE FINGER LAKES INC
GENEVA, NY · EIN 160864789 · Form 990 · FY2024 · NTEE P46Z · Human Services · Medium ($1M-$10M) · fcsfl.org
revenue
$5.9M
expenses
$6.2M
net assets
$687K
employees
82
volunteers
75
program ratio
81%
mission · from form 990

TO PROVIDE PROFESSIONAL COUNSELING AND SUPPORT SERVICES TO INDIVIDUALS, CHILDREN AND FAMILIES TO IMPROVE THE QUALITY OF THEIR LIFE AT HOME AND IN THE COMMUNITY

profile · synthesized from sources

Family Counseling Service of the Finger Lakes provides professional counseling and support services to individuals, children, and families in Ontario and Wayne Counties, NY. The organization offers trauma-informed therapeutic services, domestic violence victim support, and community training programs. Services include mental health counseling, crisis intervention, shelter access, legal advocacy, and prevention education, all aimed at improving well-being and breaking cycles of abuse and trauma.

named programs · 4 · from sources

What they call their work

Bilingual Family Services
Delivers culturally responsive counseling and support services in Spanish to the Hispanic community, ensuring compliance with NYS Language Access Law.
Community Training Programs
Provides a wide range of trauma-informed trainings including ASIST, Mental Health First Aid, trauma-informed care, domestic violence education, and digital safety for youth.
Domestic Violence Victim Services
Provides 24/7 confidential support including crisis intervention, safety planning, shelter access, legal advocacy, counseling, and transportation for survivors in Ontario and Wayne Counties.
Therapeutic Counseling Services
Offers individualized, trauma-informed mental health counseling for children, adolescents, adults, couples, and families using evidence-based modalities such as TF-CBT, EMDR, and somatic therapy.
activities · 11 groups

What they do

  • Domestic and Sexual Violence Prevention Education 1 activity
    • Conducting domestic violence education and awareness programs
      Provides education on various forms of domestic abuse, including physical, emotional, sexual, economic, psychological, and legal abuse, by defining specific abusive behaviors and promoting awareness and prevention.
  • Domestic Violence Survivor Support Services 1 activity
    • Delivering domestic violence victim advocacy and support
      Provides free, confidential advocacy and support services to victims of domestic violence and their children in Ontario and Wayne Counties, including crisis intervention, resource connection, court accompaniment, housing placement, and emergency assistance. Services are available in English and Spanish.
  • Mental Health Education and Awareness 1 activity
    • Delivering trauma-informed and behavioral health trainings
      Provides trauma-informed trainings on adverse childhood experiences (ACEs), resilience-building, suicide intervention (ASIST), Youth and Adult Mental Health First Aid, naloxone (Narcan) use for opioid overdoses, and digital literacy. Trainings are delivered to organizations and community members to build capacity in behavioral health response.
  • Peer-Led Mental Health Support Groups 1 activity
    • Facilitating group therapy and peer support programs
      Offers group therapy and peer support programs including school-based groups, Seeking Safety groups, self-care groups, parenting support groups, and specialized youth support groups to promote healing, skill-building, and community connection.
  • Direct Mental Health Counseling and Support Services 1 activity
    • Offering employee and employer support services
      Provides free and confidential counseling and support services to employees and their dependent family members through employer contracts, operating since 1983. Services include crisis intervention, referrals, and care coordination.
  • 24/7 Crisis and Warmline Support Services 1 activity
    • Operating 24/7 domestic violence crisis hotlines
      Operates 24/7 crisis hotlines for domestic violence victims in Ontario and Wayne Counties, offering immediate support in both English and Spanish. Hotlines provide confidential assistance, safety planning, and connection to emergency services and shelter resources.
  • School-Based Mental Health and Family Support 1 activity
    • Operating school-based mental health and support programs
      Delivers school-based mental health services including individual and group therapy, crisis intervention, staff consultation, mentoring, and needs assessments using restorative and evidence-based practices. Programs support student resiliency, address trauma, and connect families to community resources.
  • Culturally Specific Support Services 1 activity
    • Providing bilingual and culturally responsive family services
      Offers culturally responsive services to the Hispanic community in Spanish, in compliance with New York State Language Access Law. Includes counseling, advocacy, and support tailored to bilingual families and individuals.
  • Public Benefits Navigation and Enrollment 1 activity
    • Providing care coordination and client resource connection
      Offers care coordination to assess client needs and connect individuals and families to community resources, including referrals, transportation assistance, OVS applications for crime victims, food pantries, housing, and emergency support.
  • Outpatient Mental Health Clinic Services 1 activity
    • Providing professional counseling and therapeutic services
      Offers individual, family, and couples therapy to children, adolescents, adults, and families to address trauma, abuse, mental health concerns, substance abuse, and relational issues using evidence-based modalities such as TF-CBT, EMDR, NMT, Somatic Therapy, Play Therapy, and Creative Arts Therapy. Services are delivered in community, school-based, and clinical settings.
  • Uncategorized 1 activity
    • Providing domestic violence accountability programming
      Implements the Strength at Home model, an evidence-based program for individuals causing harm in intimate relationships, using trauma-informed and motivational approaches. Includes weekly 12-class sessions focused on accountability, behavior change, and reducing reoffending.
financials · form 990 · fy2024
revenue
Total revenue$5.94M
Contributions & grants$4.04M68%
Program service revenue$1.89M32%
Investment income$6960%
Other revenue$14K
expenses
Total expenses$6.16M
Program expenses81%
Admin / overhead18%
Fundraising1%
Salaries & benefits$4.88M
Grants paid out$134K
Largest expense lineCompensation
balance sheet
Total assets$2.77M
Cash$165K
Investments$19K
Liabilities$2.08M
Net assets$687K
Liquid reserves0.4 mo
5 years on record · 2020–2024 · YoY revenue -9.7%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 3
NameTitleHours/wkCompensation
BARBARA PIERCE-MORROW PRESIDENT & CEO 39 $124K
ASHLEY LEWIS VP OF OPERATIONS 39 $100K
DIANA JOHNSON VP OF FINANCE 39 $51K
board members · 9
  • BETH WANZER — DIRECTOR
  • CAROL VANHORN — DIRECTOR
  • COLUMBA SALAMONY — SECRETARY
  • FRANK HAMLIN — TREASURER
  • NATALIE KANELLIS — CHAIRPERSON
  • SAGE GERLING — VICE CHAIRPERSON
  • SANDY MCGUIRE — DIRECTOR
  • TERRENCE RODGERS — DIRECTOR
  • WANDA MARTINEZ-JOHNCOX — DIRECTOR
relationships · 7

Who they work with

  • HelloNation Partner — Partner platform for sharing organizational information and services.
  • LivingWorks Partner — Collaborates to deliver Applied Suicide Intervention Skills Training (ASIST).
  • Strength at Home Partner — Implements the Strength at Home model for domestic violence accountability programming.
  • community partners Partner — Collaborates with community partners to promote systems-level change.
  • contracted local employers Partner — Local employers who contract with Family Counseling Service to provide EESS to their employees and families.
  • loveisrespect.org Partner — Collaborates with the National Teen Dating Abuse Helpline through referral and awareness.
  • school Partner — Collaborates with schools to deliver on-site therapeutic and advocacy services to students and families.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Client-Centered, Survivor-Driven Care Model
    methodology: client-centered therapy
    By tailoring services to individual needs, strengths, and goals, we increase engagement and self-efficacy because clients are more likely to participate in and benefit from interventions they help shape, especially when recovering from trauma.
  • Experiential Learning for Empathy and Systems Awareness
    methodology: experiential_learning
    By using simulations followed by structured debriefs, we generate deeper understanding of domestic violence and systemic inequities because lived-experience analogs create emotional resonance and cognitive shifts that didactic education alone cannot achieve.
  • Healing-Centered, Trauma-Informed Approach
    methodology: healing-centered_wholistic_care
    By shifting the focus from "what is wrong with this person" to "what happened to this person," we promote emotional growth and resilience because this reframing reduces stigma, builds on individual strengths, and fosters safety and trust necessary for healing.
  • Systems-Level Change Through Collaborative Partnerships
    methodology: systems-level_change_through_partnership
    By partnering with schools, advocates, and community organizations, we amplify impact beyond individual therapy because systemic change requires coordinated intervention across institutions and social systems.