What they reported doing
- #1 primary $420KSUBSTANCE USE TREATMENT: NCS OPERATES CHANCE FOR CHANGE (CFC), A NEW YORK STATE-LICENSED OUTPATIENT SUBSTANCE USE TREATMENT PROGRAM THAT IS SPECIFICALLY DESIGNED FOR HOMELESS ADULTS. CFC TARGETS THE PSYCHIATRIC SYMPTOMS THAT CO-OCCUR WITHIN THE CHRONICALLY HOMELESS ADULT POPULATION, WHICH HAS HISTORICALLY HAD DIFFICULTY SUCCEEDING IN TRADITIONAL SUBSTANCE USE TREATMENT PROGRAMS. IN FY 25 CHANCE FOR CHANGE SERVED 39 CLIENTS. CFC CLIENTS HAVE ALSO DEMONSTRATED IMPROVEMENTS IN HOUSING STATUS, BECOMING BETTER ABLE TO SEEK AND MAINTAIN SHELTER AND ENGAGE IN THE HOUSING PROCESS.
- #2 $45KVOCATIONAL, EDUCATIONAL, AND EMPLOYMENT PROGRAM: NCS' OPTIONS IS AN EDUCATIONAL AND VOCATIONAL PROGRAM THAT PROVIDES COUNSELING, SUPPORT, AND SCHOLARSHIPS FOR CLIENTS PURSUING EDUCATION AND WORK. CLIENTS ARE PRIMARILY DRAWN FROM LOUIS NINE HOUSE AND NCS SCHOLARS, WITH OTHERS REFERRED FROM THE NCS RESIDENCE AND CHANCE FOR CHANGE AS WELL AS OTHER COMMUNITY PARTNERS.
What they call their work
What they do
-
Community Resource Navigation and Support Services 2 activities
- Distribute neighborhood resource guides for people experiencing homelessnessProduces and distributes Street Sheets—pocket-sized, multilingual guides listing local resources such as free meals, shelters, medical clinics, and mental health and substance use treatment services—updated annually and distributed citywide to support access to essential services.
- Provide community-based outreach and resource connectionOperates Chance to Connect and NCS Connect, multi-service resource centers offering information, referrals, community meals, and citywide outreach to connect New Yorkers experiencing homelessness with essential services and support networks.
-
-
Workforce Readiness Training 1 activity
- Deliver vocational, educational, and employment support servicesRuns the Options program, a vocational and educational support initiative that provides counseling, job placement assistance, and scholarships to clients facing significant employment barriers. The program has supported long-term employment and career advancement for participants, including sustained employment at major retailers.
-
-
Volunteer Engagement and Capacity Support 1 activity
- Engage volunteers in program delivery and operationsMobilizes volunteers to support residents, assist with office operations, and contribute to program delivery across New York City, enhancing service capacity and community involvement.
-
-
Supportive and Emergency Housing Services 1 activity
- Operate permanent supportive housing programsProvides long-term affordable housing combined with on-site supportive services for individuals experiencing homelessness, particularly those with mental illness or substance use disorders. Operates three residential facilities: the NCS Residence on Manhattan's Upper East Side (65 units), Louis Nine House in the Bronx (46 studio apartments for young adults), and NCS Scholars housing for CUNY students, promoting stability and independence.
-
-
Mentorship and Professional Development Programs 1 activity
- Provide capacity-building through mentorship partnershipsConnects clients to external workforce development and mentorship opportunities, such as the Bombas Mentorship Program, to build professional skills and support career readiness.
-
-
Outpatient Substance Use Treatment 1 activity
- Provide outpatient substance use and mental health treatmentOperates Chance for Change, a licensed outpatient treatment program offering counseling and support for homeless individuals with co-occurring substance use disorders and mental illness. The program has served dozens of clients annually, with documented improvements in housing status and long-term recovery outcomes.
-
-
Foster Youth Transition Support 1 activity
- Support transitions to independent living and employmentProvides case management and supportive services that enable clients to transition from supportive housing to independent living and achieve long-term employment stability, as demonstrated by clients securing their own apartments and maintaining jobs with career advancement over multiple years.
-
-
Uncategorized 1 activity
- Conduct research on homelessness and mental healthConducted and published research between 2000 and 2008 on the psychiatric characteristics of chronically homeless individuals, including studies on schema therapy and personality disorders, contributing to clinical understanding of co-occurring mental illness and homelessness.
-
Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ANN SHALOF | CHIEF EXECUTIVE OFFICER | 35 | $219K |
| NANCY RIEDL | CHIEF DEVELOPMENT OFFICER | 35 | $188K |
| ROBERT YANCEY | CHIEF PROGRAM OFFICER | 35 | $171K |
| DONALD BROSEN | CHIEF FINANCIAL OFFICER | 35 | $50K |
- ABIGAIL BLACK ELBAUM — DIRECTOR
- ANN ROSS LOEB — DIRECTOR
- ANNE DAVIDSON — DIRECTOR
- CHRISTOPHER SOLOMON — DIRECTOR
- DAVID A OLIVER — PRESIDENT
- JAN F GOLANN — SECRETARY
- KATHRYN KEEN — DIRECTOR
- MARIBETH LOWE — DIRECTOR
- MATTHEW D HUGHES — DIRECTOR
- MEGAN NEWMAN — DIRECTOR
- OREN K ISACOFF — DIRECTOR
- RACHEL PILTCH-LOEB — DIRECTOR
- REV EVA SUAREZ — DIRECTOR
- STEPHANIE GUEST — VICE PRESIDENT
- STEPHANIE SHUMAN — DIRECTOR
- STUART N SIEGEL — VICE PRESIDENT
- SUSAN SHEVELL — DIRECTOR
- SUSAN STEVENS — TREASURER
- THOMAS J KILKENNY — VICE PRESIDENT
- VANESSA CREWS — DIRECTOR
- VICTORIA BERT — DIRECTOR
Who they work with
- All Souls Church Partner — Community partner that has supported NCS since its inception, contributing to meal programs and other services for clients.
- All Souls Unitarian Church Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Bombas Partner — Collaborates with Bombas to connect NCS clients to mentorship and workforce development opportunities in the fashion industry.
- Bombas Partner — Corporate partner whose Wicked collection sock sales result in donations of socks to NCS for distribution to neighbors experiencing homelessness.
- Brick Presbyterian Church Partner — Founding partner of NCS that continues to support the organization through volunteer participation and ongoing community engagement.
- Brick Presbyterian Church Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Christ Church Methodist Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Church of the Epiphany Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Coalition for the Homeless Partner — Collaborates with or references services provided by Coalition for the Homeless.
- Covenant House Partner — Lists Covenant House as a youth shelter resource for mothers with babies.
- Custom Collaborative Partner — Partners with Custom Collaborative to support resident participation in a 14-week intensive design program for low-income and immigrant women.
- Holy Trinity Cathedral Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Hot Girl Walk Partner — National fitness campaign that selected NCS as a beneficiary of its Walk for Good initiative.
- ICL Partner — Continues affiliation with ICL while updating Street Sheet editions.
- Jan Hus Church Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- LOUIS NINE HOUSE Partner — Refers clients to NCS' OPTIONS vocational and educational program
- Lenox Hill Neighborhood House Partner — Collaborated with NCS to host its first shelter program for homeless women in 1983.
- Lenox Hill Neighborhood House Partner — Partner organization whose Women’s Mental Health Shelter (WMHS) collaborates with NCS’s Chance for Change program to serve clients with co-occurring homelessness, addiction, and mental illness.
- Madison Avenue Presbyterian Church Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Mainchance Partner — Lists Mainchance as a 24-hour drop-in center for adults.
- New York Common Pantry Partner — Co-founded the East Side Homeless Network with NCS and Lenox Hill Neighborhood House to coordinate service delivery.
- NextGen Network Network — Youth or young professional network that organizes events and raises funds for NCS programs.
- Olivieri Center/Urban Pathways Partner — Lists Olivieri Center/Urban Pathways as a 24-hour drop-in center near Penn Station.
- Project Hospitality Partner — Lists Project Hospitality as a 24-hour drop-in center on Staten Island.
- St. James' Church Partner — Partnered with NCS to offer lunch and dinner programs and supported the purchase of a building for the Neighborhood Center for Homeless People.
- St. James’ Church Partner — Founding congregation of NCS that continues to support meal programs and volunteer initiatives, with parishioners serving in leadership and outreach roles.
- Temple Emanu-El Partner — Has hosted weekly Sunday lunch for NCS clients since the organization's early days, continuing a long-standing partnership initiated during the founding of NCS.
- Temple Emanu-El Partner — Hosted the Tiles & Treats mahjong event in support of NCS.
- Temple Emanu-El Partner — Partnered with NCS to offer lunch and dinner programs for homeless individuals.
- Temple Emanu-El Tikkun Olam Committee Partner — Hosted NCS leadership for an informational session about the organization's mission and programs.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Driven Collective Responsibility Modelmethodology: community-drivenBy mobilizing faith-based and neighborhood institutions through volunteerism and shared leadership, we produce broader community engagement and sustainable support for people experiencing homelessness because collective local ownership increases program reach and social integration.
- Housing First with Supportive Servicesmethodology: housing_firstBy providing permanent housing combined with on-site supportive services such as mental health care and vocational training, we produce long-term housing stability and personal growth because housing is a foundational prerequisite for addressing other challenges like employment and health.
- Integrated Behavioral Health for Complex Needsmethodology: integrated_behavioral_healthBy integrating substance use treatment with psychiatric symptom management, we improve outcomes for chronically homeless adults because co-occurring disorders require coordinated clinical interventions that traditional programs often fail to provide.
- Neighborhood-Specific Resource Navigationmethodology: neighborhood-specific_resource_navigationBy distributing localized resource guides through decentralized community networks, we increase accessibility to services because hyper-local knowledge and trusted distribution points improve engagement among unhoused individuals.