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PART OF THE SOLUTION
BRONX, NY · EIN 133425071 · Form 990 · FY2023 · NTEE K350 · Food, Agriculture & Nutrition · Medium ($1M-$10M) · potsbronx.org
revenue
$9.0M
expenses
$8.7M
net assets
$15.1M
employees
64
volunteers
1,000
program ratio
84%
mission · from form 990

TO BE A LOVING COMMUNITY IN THE BRONX THAT NOURISHES THE BASIC NEEDS AND HUNGERS OF ALL THOSE WHO COME TO OUR DOOR.

profile · synthesized from sources

Part of the Solution (POTS) is a nonprofit organization based in the Bronx, NY, that provides essential services to individuals and families experiencing poverty and housing instability. The organization offers emergency food, hygiene services, legal aid, workforce development, and case management to support long-term stability. POTS serves the local Bronx community through direct service programs organized around dignity, food security, and self-sufficiency.

irs program accomplishments · form 990 part iii · fy2023

What they reported doing

  1. #1 primary $3.09M
    LONG TERM STABILITY SERVICES - THIS PROGRAM CONSISTS OF A CASE MANAGEMENT PROGRAM (SERVED OVER 8,300 HOUSEHOLDS AND OVER 20,000 INDIVIDUALS), A LEGAL CLINIC (SERVED OVER 1,700 HOUSEHOLDS IN 2023), A WORKFORCE DEVELOPMENT PROGRAM (SERVED OVER 498 INDIVIDUALS IN 2023), AND A MENTORSHIP PROGRAM (SERVED APPROXIMATELY 700 HOUSEHOLDS IN 2023). THESE PROGRAMS ARE DESIGNED TO HELP CLIENTS IN THEIR JOURNEYS FROM CRISIS TO STABILITY.
  2. #2 $452K
    DIGNITY & WELLNESS PROGRAM - THIS PROGRAM CONSISTS OF A SHOWER PROGRAM, HAIRCUTS MAIL SERVICES AND SUBSTANCE ABUSE COUNSELING TO ALL IN NEED. THE DIGNITY AND WELLNESS PROGRAM SERVED OVER 2,900 CLIENTS IN 2023.
named programs · 5 · from sources

What they call their work

Dignity and Wellness Program
Provides showers, haircuts, secure mailing address, and access to medical and dental services through a partner clinic for individuals in need
Food Security Program
Operates a community dining room serving hot meals six days a week and a food pantry distributing groceries to Bronx households monthly
Free Financial Counseling
Partners with NYC Financial Empowerment Centers to offer free one-on-one financial coaching to help clients manage debt, build savings, and improve financial stability
Legal Clinic
Provides legal assistance with eviction prevention, public benefits access, and referrals on other legal issues through on-site attorneys and advocates
Long-Term Stability Program
Offers case management, legal services for eviction prevention, workforce development, financial counseling, and coaching to help clients achieve long-term personal and economic goals
activities · 11 groups

What they do

  • Community Resource Navigation and Support Services 2 activities
    • Conducting client outreach and community partnerships
      Engages in outreach through farmers markets, schools, health centers, and community fairs, and builds partnerships with schools, community organizations, and corporations to strengthen support systems and refer clients to peer organizations when needed.
    • Delivering long-term stability and case management services
      Provides comprehensive case management, personal growth mentoring, and long-term support to help individuals and families achieve stability, serving over 8,300 households and 20,000 individuals in 2023.
  • Holiday and Seasonal Essentials Distribution 1 activity
    • Accepting and distributing in-kind donations
      Accepts non-perishable food, hygiene products, clothing, and household items for distribution to individuals in need, and distributes seasonal donations including Thanksgiving meals, holiday toys, and back-to-school supplies.
  • Supportive Housing for Mental Illness 1 activity
    • Delivering mental health and supportive housing services
      Provides mental health support, counseling, supportive housing placement, and workshops on housing and financial security for currently and formerly homeless individuals with mental health or cognitive challenges.
  • Public Benefits Navigation and Enrollment 1 activity
    • Facilitating access to public benefits
      Assists individuals with applying for or recertifying public benefits such as SNAP, Unemployment Insurance, and Public Assistance, and determines eligibility for private assistance programs.
  • Food Distribution and Hunger Relief 1 activity
    • Operating a community dining room and food pantry
      Provides nutritionally balanced lunches six days a week through a community dining room with dine-in or takeout options, and distributes fresh groceries monthly to Bronx households and annually to non-local households via a food pantry.
  • Tenant Legal Advocacy & Support Services 1 activity
    • Operating a legal clinic for tenant and public benefits support
      Provides legal support through attorneys or advocates for tenants facing eviction or rent arrears, assists with public benefits applications, and offers referrals for other legal issues.
  • Outpatient Substance Use Treatment 1 activity
    • Operating a substance abuse counseling program
      Provides substance abuse counseling as part of a dignity and wellness program, serving over 2,900 clients in 2023.
  • Volunteer Engagement and Capacity Support 1 activity
    • Operating volunteer programs for food and facility services
      Runs volunteer programs involving the preparation and distribution of packaged groceries and hot meals, facility maintenance, and corporate days of service, engaging hundreds of volunteers annually.
  • Mobile and Fixed Hygiene Services 1 activity
    • Providing dignity and wellness services
      Offers free access to hot showers with fresh towels and toiletries, free haircuts (limited to first 30 clients on Thursdays), secure mail services through the POTS Mail Room available six days a week, and medical and dental care.
  • Workforce Readiness Training 1 activity
    • Providing employment and workforce development support
      Offers job search assistance, resume building, interview preparation, and connections to training programs, supporting over 498 individuals in workforce development in 2023.
  • Financial Coaching and Credit Counseling 1 activity
    • Providing financial empowerment services
      Hosts free one-on-one financial counseling and coaching through the NYC Financial Empowerment Centers and organizes pop-up financial empowerment events in partnership with banks to promote financial security.
financials · form 990 · fy2023
revenue
Total revenue$8.97M
Contributions & grants$8.62M96%
Program service revenue$00%
Investment income$266K3%
Other revenue$86K
expenses
Total expenses$8.67M
Program expenses84%
Admin / overhead6%
Fundraising10%
Salaries & benefits$3.92M
Grants paid out$2.83M
Largest expense lineCompensation
balance sheet
Total assets$19.17M
Cash$7.49M
Investments$40K
Liabilities$4.05M
Net assets$15.12M
Liquid reserves10.4 mo
4 years on record · 2020–2023 · YoY revenue +9.5%
leadership · form 990 part vii · fy2023

Who runs it

paid leadership · 4
NameTitleHours/wkCompensation
CHRISTINA HANSON EXECUTIVE DIRECTOR 31 $200K
ANN MARIE MACDONALD CHIEF OPERATING OFFICER 39 $173K
ELIZABETH MARIS SUPERVISING ATTORNEY 40 $168K
JOHN MARTH DIRECTOR OF PROGRAMS 40 $145K
board members · 21
  • BARBARA RAHO — DIRECTOR
  • CHRIS O'CALLAGHAN — DIRECTOR, THRU MARCH 2023
  • CONAN DOLCE — DIRECTOR
  • ERIC GIES — DIRECTOR
  • FRANK DE MARIA — DIRECTOR
  • HEATHER GOODRIDGE — DIRECTOR
  • JAMES CANNON — DIRECTOR
  • JOHN ECKERSON — DIRECTOR
  • JOHN KRALL — DIRECTOR
  • JOHN KUSTER — DIRECTOR
  • KEITH PAGNANI — SECRETARY
  • MARGARITA SAWHNEY — DIRECTOR
  • MARK MILLER — BOARD CHAIR
  • NICK FINN — DIRECTOR
  • NICOLE DENVIR — DIRECTOR
  • PATRICIA MOORES — DIRECTOR
  • SEAN HOOVER — TREASURER
  • SR CHARLOTTE RAFTERY SC — DIRECTOR
  • SR CLAIRE REGAN SC — DIRECTOR
  • SR FRANCES KEEGAN — DIRECTOR
  • SR KATHY BYRNES SC — VICE CHAIR
relationships · 19

Who they work with

  • American Christian Tours Partner — Volunteered with POTS to provide food assistance to families and individuals in the Bronx.
  • Ariva Partner — Partners with POTS to offer virtual and drop-off tax preparation services.
  • BNY Partner — Co-hosted a financial empowerment pop-up event with POTS at its Grand Concourse location.
  • Baldor Specialty Foods Partner — Partnered with POTS for the Harvest Dine-Around event, contributing products to support fundraising.
  • Care for the Homeless Partner — Operates the medical and dental clinic at POTS Bronx.
  • City Harvest Partner — Invited POTS to participate in the 2026 Food Research & Action Center National Anti-Hunger Policy Conference.
  • Community Advisory Committee Partner — Client-led body that provides feedback on service delivery, guides organizational growth, and informs advocacy initiatives.
  • Facebook Partner — Platform used to facilitate peer-to-peer fundraising for POTS.
  • Fordham Gabelli School of Business Partner — Collaborated with POTS through student engagement led by Professor Dennis Hanno.
  • Instagram Partner — Platform used to facilitate peer-to-peer fundraising for POTS via the "support" option.
  • Kim and John Abate Partner — Honored at POTS' Legacy of Love Benefit event.
  • NYC Financial Empowerment Centers Partner — Provides free one-on-one financial counseling and coaching at POTS locations.
  • NYC Service Partner — Partnered with POTS to enhance its volunteer program.
  • NYU Partner — Partnered with POTS for over a year to research community needs through student involvement.
  • Ponce Bank Partner — Co-hosted a financial empowerment pop-up event with POTS at its Grand Concourse location.
  • farmers markets Partner — Partner in community education and outreach events to expand client access to services.
  • health and community centers Partner — Partner in outreach efforts to connect clients with essential services.
  • local community fairs Partner — Partner for community education and outreach events.
  • schools Partner — Partner for community service engagement and client outreach initiatives.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Client-Led Program Design Through Community Input
    methodology: client-led-program-design
    By involving clients directly in shaping services through a Community Advisory Committee, the organization ensures relevance and responsiveness because programs grounded in lived experience produce higher engagement and better outcomes.
  • Comprehensive Case Management for Long-Term Self-Sufficiency
    methodology: comprehensive case management
    By using coordinated case management to connect clients with tailored resources and support, the organization fosters long-term goal achievement because structured guidance helps individuals navigate complex systems and build sustainable independence.
  • Integrated Service Model for Holistic Stability
    methodology: integrated-service-model
    By providing multiple services under one roof through a personalized, coordinated approach, the organization enables clients to progress from crisis to long-term stability because addressing interconnected needs simultaneously removes systemic barriers more effectively than fragmented services.