named programs · 4 · from sources
What they call their work
Blood Pressure Screening
Free blood pressure readings offered daily at headquarters between 8am and 10pm, available to community members for preventive health monitoring
Community Demonstrations and Tours
Educational "show & tell" events and ambulance tours provided free of charge to community groups including scouts and schools
Emergency Medical Services (EMS)
24/7 emergency response using a fleet of 20 NYS-certified ambulances, providing both basic (BLS) and advanced life support (ALS) care for 911 calls in Monroe County
Standby Medical Support
On-site ambulance and medical personnel provided at community events and sporting activities for emergency readiness, offered for an hourly fee
activities · 6 groups
What they do
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Community CPR and First Aid Training 2 activities
- CPR, AED, and Emergency Medical TrainingProvides free CPR and AED training to full-time residents of Henrietta, Chili, and Wheatland, offers on-site Heartsaver First Aid training for local businesses upon request, and delivers CPR/AED training to agency members and the broader community. Operates a 2,800 square foot training center with seating for up to 48 people used for classes and community education.
- Free Community Health Screenings and EducationOffers free daily blood pressure screenings (8am–10pm, seven days a week) and provides free community education on Hands Only CPR/AED, choking awareness, Stop the Bleed, and Narcan administration to residents of Henrietta, Chili, Wheatland, Scottsville, and Caledonia.
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Emergency Ambulance & Medical Response 2 activities
- Emergency Medical Response ServicesProvides 24/7 pre-hospital emergency medical care through a fleet of 20 New York State-certified emergency response vehicles, responding to over 10,000 emergency calls annually across 188 square miles in communities including Henrietta, Chili, Scottsville, Caledonia, Mumford, York, Wheatland, Rush, and RIT. Services include basic life support (patient evaluation, trauma/illness treatment, use of AEDs, administration of Epi-Pens, aspirin, nitroglycerin, and albuterol) and advanced life support provided by NYS-certified paramedics managing critical care during transport.
- Mutual Aid Response CoordinationProvides mutual aid to neighboring communities during periods of high call volume and receives support from other agencies for approximately 2% of its emergency calls.
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Durable Medical Equipment Loan Programs 1 activity
- Free Medical Equipment Loan ProgramOperates a free loan closet for crutches, walkers, canes, and wheelchairs available to residents of Henrietta, Chili, Scottsville, Wheatland, and Caledonia.
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Interfacility Medical Transport Services 1 activity
- Patient Transport and Medical Record IntegrationTransports patients exclusively to local emergency departments (not urgent care centers), allows patients to choose their destination hospital with provider guidance, and completes electronic patient care reports that are integrated into the patient’s medical record upon hospital arrival.
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Event Medical Standby Services 1 activity
- Standby Ambulance Services for Community EventsProvides paid standby ambulance services at sporting and community events for an hourly fee, ensuring emergency medical coverage during public gatherings.
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Volunteer and Professional Training Programs 1 activity
- Volunteer Management and EngagementEngages volunteer members who contribute a minimum of 12 hours per month, with many volunteering up to 80–100 hours monthly, and provides free training to help volunteers become certified emergency medical technicians.
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financials · form 990 · fy2024
revenue
Total revenue$8.68M
Contributions & grants$1.58M18%
Program service revenue$6.72M77%
Investment income$375K4%
Other revenue$10K
expenses
Total expenses$7.01M
Program expenses82%
Admin / overhead18%
Fundraising0%
Salaries & benefits$4.87M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$9.14M
Cash$1.30M
Investments$4.10M
Liabilities$516K
Net assets$8.63M
Liquid reserves9.2 mo
4 years on record · 2020–2024 · YoY revenue +14.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 3
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Francis Manzo | CEO/Chief | 40 | $193K |
| Heather Lenhardt | Chief Financial Officer | 40 | $177K |
| Gabrielle Hergert - Director of | Human Resources and Administration | 40 | $138K |
board members · 9
- Cheryl Arilotta — Board Member
- Jason Aymerich — Board Member
- John McParlin — Vice Chairperson
- Michael Burnside — Board Member
- Peter Borrelli — Board Member
- Robert Auerhahn — Board Member
- Steve Winner — Treasurer
- Tammy O'Donoghue — Secretary
- Tracey Wenzel — Chairperson
relationships · 22
Who they work with
- AMR Partner — Receives and provides mutual aid during high call volume periods.
- American Heart Association Partner — Certifies CHS Mobile Integrated Health Care Inc as an official Training Site for CPR and AED programs
- American Heart Association Partner — Delivers American Heart Association-certified training courses including BLS, ACLS, PALS, and Heartsaver programs.
- Brighton Ambulance Partner — Receives and provides mutual aid during high call volume periods.
- Caledonia Ambulance Partner — Merged to form CHS Mobile Integrated Health Care Inc
- Chili Volunteer Ambulance Service Partner — Merged to form CHS Mobile Integrated Health Care Inc
- Greece Volunteer Ambulance Partner — Merged to form CHS Mobile Integrated Health Care Inc
- Henrietta Volunteer Ambulance Partner — Merged to form CHS Mobile Integrated Health Care Inc
- Honeoye Falls-Mendon Ambulance Partner — Receives and provides mutual aid during high call volume periods.
- MCC Partner — Offers EMT and paramedic training programs for CHS Healthcare personnel in Monroe County.
- MedEx Billing Partner — Handles billing for CHS Healthcare patients who received services before January 1, 2015.
- Monroe Ambulance Partner — Receives and provides mutual aid during high call volume periods.
- Monroe County Government — Provides EMT and paramedic training programs in partnership with MCC.
- Monroe County Government — Shares a medical director with Monroe County, indicating a coordinated healthcare oversight relationship.
- Northern Star Medical Partner — Conducts required medical screenings including drug tests, physicals, and PPD tests for new volunteer members.
- Pittsford Ambulance Partner — Receives and provides mutual aid during high call volume periods.
- RIT Ambulance Partner — Receives and provides mutual aid during high call volume periods.
- Rush Volunteer Ambulance Partner — Receives and provides mutual aid during high call volume periods.
- Scottsville Rescue Squad Partner — Merged to form CHS Mobile Integrated Health Care Inc
- boy scouts Partner — Provides demonstrations and educational services at events for Boy Scouts, Girl Scouts, and Cub Scouts.
- cub scouts Partner — Provides demonstrations and educational services at events for Boy Scouts, Girl Scouts, and Cub Scouts.
- girl scouts Partner — Provides demonstrations and educational services at events for Boy Scouts, Girl Scouts, and Cub Scouts.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community as Eyes and Ears for Preventive Caremethodology: community_eyes_and_earsBy leveraging frontline EMS presence in homes, we identify unmet health and safety needs that are invisible in clinical settings, because home visits provide unique access to environmental and social risks, enabling preventive interventions.
- Progressive Clinical Training Pathwaymethodology: progressive_training_pathwayBy using a tiered, level-based training program that progresses from observation to supervised practice, we build clinical competence and confidence in new medics, because structured skill progression ensures readiness for independent emergency response.
- Tiered Emergency Medical Response Systemmethodology: tiered emergency medical responseBy deploying advanced life support units as standard and supplementing with rapid-response paramedic fly cars and basic life support units, we optimize response times and clinical outcomes based on call severity, because resource-matched deployment improves efficiency and patient care.
- Universal Community Resuscitation Readinessmethodology: community-wide_resuscitation_readinessBy promoting widespread CPR and AED certification across the community, we improve emergency response and survival outcomes, because public capacity for immediate resuscitation reduces time-to-care and increases survival rates.
- Volunteer-Based Emergency Response Modelmethodology: volunteer-based_emergency_responseBy deploying trained volunteers as frontline caregivers in 911 responses, we ensure community-integrated emergency care and maintain service continuity, because local volunteers are more readily available and deeply invested in neighborhood well-being.