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WINDSOR EMERGENCY SERVICES INC
WINDSOR, NY · EIN 274284936 · Form 990 · FY2025 · NTEE M20 · Public Safety & Disaster Relief · Small ($100K-$1M) · easternbroomees.org
revenue
$625K
expenses
$726K
net assets
$120K
employees
27
volunteers
11
program ratio
100%
mission · from form 990

to provide ambulance services

profile · synthesized from sources

Windsor Emergency Services Inc. was a volunteer and paid emergency medical service provider that merged in 2018 to form Eastern Broome Emergency Services. It served communities in Broome County, New York, providing ambulance services and later expanding into inter-facility transports and community outreach. The organization operated as a combination agency before consolidating into a regional EMS system.

named programs · 5 · from sources

What they call their work

Emergency and Non-Emergency Medical Responses
Provides advanced and basic life support ambulance services using four ambulances and two fly cars; responds to approximately 1,300 calls annually in Broome County communities
Inter-Facility Transports
Transports patients between hospitals for specialized care, with destinations including Albany, Syracuse, New York City, and Philadelphia
Outreach Training
Offers CPR, First Aid, and Bloodborne Pathogens training to community groups and schools; provides station tours and E.M.S. demonstrations for youth
Special Event Stand-By Coverage
Provides on-site emergency medical coverage for community events including the Deposit Lumberjack Festival, Octoberfest, Windsor Town Fair, and school sporting events
Special Operations Unit
Basic Life Support ambulance equipped to support mass casualty incidents, large-scale fires, and rescue operations
activities · 8 groups

What they do

  • Emergency Ambulance & Medical Response 1 activity
    • Emergency and non-emergency ambulance services
      Provides advanced and basic life support emergency medical services to over 12,000 residents in Eastern Broome County and parts of Chenango County, responding to approximately 1,300 emergency and non-emergency calls annually. In 2022, the organization responded to 1,545 emergency calls, its busiest year on record.
  • Nonprofit Organizational Mergers and Integrations 1 activity
    • Fleet and infrastructure modernization
      Upgraded operational capacity by purchasing two new power stretchers in May 2023, completing a full fleet upgrade for improved patient and provider safety, and relocated Windsor-based operations to a larger station at 38 Chapel Street on November 1, 2024.
  • Interfacility Medical Transport Services 1 activity
    • Inter-facility patient transport
      Conducts urgent and non-urgent inter-facility patient transfers, including long-distance transports to hospitals in Albany, Syracuse, New York City, and Philadelphia, ensuring continuity of care during medical transitions.
  • Community CPR and First Aid Training 1 activity
    • Medical training and education programs
      Offers medical training classes such as CPR, Bloodborne Pathogens, and First Aid through certified instructors, building community and professional capacity in emergency response.
  • Financial and Emotional Support for Bereaved Families 1 activity
    • Pediatric emergency care enhancement
      Improved pediatric emergency response capabilities by deploying three new pediatric emergency bag systems equipped with size-specific, color-coded modules and resuscitation guides.
  • Event Medical Standby Services 1 activity
    • Special event medical coverage
      Provides on-site emergency medical coverage for approximately 50 special events each year to ensure public safety during community gatherings and large-scale activities.
  • Fire Safety Education & Prevention 1 activity
    • Youth and community EMS outreach
      Engages the public through station tours and demonstrations at the new facility on 38 Chapel Street in the Village of Windsor, offering EMS introductions for youth and adults to promote awareness and interest in emergency medical services.
  • Uncategorized 2 activities
    • Cardiopulmonary resuscitation (CPR) interventions
      Performs life-saving CPR in emergency settings, including a documented successful resuscitation on August 13, 2019 that resulted in a patient save.
    • Field obstetric deliveries
      Performs emergency field deliveries, with documented cases on May 29, 2018, July 10, 2021, and March 27, 2024, resulting in three successful births in the field since 2018.
financials · form 990 · fy2025
revenue
Total revenue$625K
Contributions & grants$10K2%
Program service revenue$594K95%
Investment income$15K2%
Other revenue$7K
expenses
Total expenses$726K
Program expenses100%
Admin / overhead0%
Fundraising0%
Salaries & benefits$424K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$154K
Cash$154K
Investments$0
Liabilities$34K
Net assets$120K
Liquid reserves2.5 mo
6 years on record · 2020–2025 · YoY revenue +2.3%
relationships · 14

Who they work with

  • Broome County Partner — Provides mutual aid to surrounding communities through the Broome County Mutual Aid Plan.
  • Deposit Central Schools Partner — Provides on-site medical coverage for sporting events and training for faculty and students.
  • Deposit Fire Department Partner — Local fire department that collaborates with EMS providers for emergency response.
  • Deposit Fire Department First Aid and Rescue Company Partner — Jointly formed Eastern Broome Emergency Services through a consolidation effort initiated in 2015 and completed in 2024.
  • Ouaquaga Fire Company Partner — Local fire department that collaborates with EMS providers for emergency response.
  • Town of Deposit Partner — Community served by Eastern Broome Emergency Services.
  • Town of Sanford Partner — Community served by Eastern Broome Emergency Services.
  • Town of Windsor Government — Provided special funding for the purchase of three new pediatric emergency bag systems in 2022.
  • Town of Windsor Partner — Community served by Eastern Broome Emergency Services.
  • Village of Deposit Partner — Primary community served by Eastern Broome Emergency Services.
  • Village of Windsor Partner — Primary community served by Eastern Broome Emergency Services.
  • West Windsor Fire Company Partner — Local fire department that collaborates with EMS providers for emergency response.
  • Windsor Central Schools Partner — Provides on-site medical coverage for sporting events and training for faculty and students.
  • Windsor Fire Department Partner — Local fire department that collaborates with EMS providers for emergency response.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Combination Model of Volunteer and Paid Providers
    methodology: combination_model
    By integrating both volunteer and paid emergency medical service providers, the organization sustains 24/7 coverage and operational resilience, because this mixed staffing model balances community engagement with consistent, professional response capacity.
  • Integrated Emergency Response with Fire Departments
    methodology: integrated_emergency_response
    By coordinating closely with local fire departments, the organization enhances the effectiveness and safety of emergency operations, because integrated communication and joint protocols improve scene management and resource deployment during incidents.
  • Strategic Station Placement for Rapid Response
    methodology: strategic_station_placement
    By positioning ambulances and fly cars at four strategically located stations along the Route 17/86 Corridor, the organization enables faster deployment and more flexible emergency response across its service area, because proximity reduces response times during critical incidents.