named programs · 3 · from sources
What they call their work
NYCAHC Charitable Fund
Supports community causes through volunteerism and fundraising, including participation in AIDS Walk New York, MillionTrees NYC, holiday toy drives, and soup kitchen programs.
Networking with Local Vendors
Facilitates direct interaction between concierges and local vendors through presentations and events, enhancing service offerings and professional relationships.
Professional Development & Continuing Education
Free educational seminars for members covering topics relevant to the evolving concierge profession, including technology, service excellence, and industry trends.
activities · 7 groups
What they do
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Professional Networking Events 3 activities
- Facilitates networking and professional exchange among NYC hotel conciergesFosters networking and exchange of ideas among New York City area hotel concierges to enhance the guest and visitor experience. Represents nearly 200 concierge members serving over 24,000 hotel rooms in and around New York City.
- Operates a vendor trade show to connect hospitality industry stakeholdersHosts an annual trade show that brings together hospitality industry decision makers and local vendors in New York City. The 2019 event featured over 50 vendors and more than 200 attendees from top NYC hotels.
- Organizes annual and monthly events for corporate members and concierges to network and collaborateHosts nine monthly meetings per year for corporate members to network with concierges and organizes an annual trade show and holiday party. These events facilitate engagement between hospitality vendors and concierge professionals in the New York metropolitan area.
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Member Hardship Assistance Programs 1 activity
- Administers the NYCAHC Crisis Fund to support concierges in financial hardshipEstablished the NYCAHC Crisis Fund in 2012 to provide financial assistance to concierges experiencing hardship due to job loss, income disruption, or family death. This support is extended to NYCAHC members in need.
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Industry and Community Recognition Awards 1 activity
- Co-hosts the Hotel Excellence Awards to recognize industry achievementCo-hosts the annual Hotel Excellence Awards with Where® IN New York to recognize excellence in the New York City hospitality industry.
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Fundraising for Community and Charitable Initiatives 1 activity
- Directs trade show proceeds to support internal charitable and educational fundsDirects proceeds from the Hospitality Expo and Trade Show to support internal funds, including the Crisis Fund, Educational Grants and Classes, Charitable Fund, and the Les Clefs d’Or Retirement Fund.
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General Operating Support Grants 1 activity
- Funds local charities through the NYCAHC Charitable FundSupports a variety of community causes through the NYCAHC Charitable Fund, which makes annual financial grants to selected local charities in the New York Metropolitan area, including NYC Coalition Against Hunger, Women in Need, the Intrepid Fund, Million Trees NYC, Parks & Recreation Foundation, Safe Horizon, and the Les Clefs d’Or Foundation.
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Corporate Sponsorship Programs 1 activity
- Provides corporate membership benefits to hospitality vendorsOffers corporate membership to vendors operating in and around New York City, including logo display on the NYCAHC website with links, discounted participation in the annual trade show, and opportunities to engage with concierges at events.
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Community Event-Based Giving Programs 1 activity
- Supports community charitable causes through volunteerism and drivesOrganizes and participates in charitable initiatives including an annual holiday toy drive, soup kitchen service, food bank support, back-to-school supplies, and participation in events like AIDS Walk New York and MillionTrees NYC. Activities include Thanksgiving in October and volunteer days at the PATHSEO, Inc. Caldwell Soup Kitchen.
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financials · form 990EZ · fy2025
revenue
Total revenue$112K
Contributions & grants——
Program service revenue$35K31%
Investment income$20%
Other revenue—
expenses
Total expenses$78K
Program expenses—
Admin / overhead—
Fundraising—
Salaries & benefits—
Grants paid out—
balance sheet
Total assets$222K
Cash—
Investments—
Liabilities—
Net assets$222K
4 years on record · 2020–2025 · YoY revenue +16.3%
leadership · form 990 part vii · fy2025
Who runs it
board members · 1
- FREDERICK GENAO — SOCIAL DIRECTOR
relationships · 19
Who they work with
- AIDS Walk New York Partner — Participates in and supports fundraising and awareness activities for AIDS Walk New York.
- Crossroads Community Services Partner — Partner organization collaborating on Fare Share Friday dinners
- GMHC Partner — Beneficiary organization of NYCAHC's AIDS Walk New York team fundraising efforts
- Habitat for Humanity Partner — Collaborates on charitable initiatives such as community builds and service events.
- Les Clefs d'Or Partner — Collaborates on retirement support through the Les Clefs d'Or Retirement Fund.
- Les Clefs d’Or USA Network — Aligns with Les Clefs d’Or USA’s motto and mission, indicating affiliation or alignment with the broader concierge network.
- Les Clefs d’Or USA Network — Modeled after and affiliated with the U.S. chapter of the international concierge organization.
- Les Clefs d’Or USA Network — NYCAHC aligns with Les Clefs d’Or USA's motto, "In Service Through Friendship," guiding its charitable activities.
- MillionTrees NYC Partner — Partners on urban greening and tree-planting efforts in New York City.
- NYC Parks Department Government — Collaborates with NYCAHC on the MillionTreesNYC campaign
- NYCAHC Charitable Fund Network — Sister organization and 501(c)(3) entity through which NYCAHC supports charitable initiatives and makes contributions to local charities.
- NYCAHC Charitable Fund Partner — Sister organization through which NYCAHC members support charitable causes and community giving.
- New York City Association of Hotel Concierges Network — NYCAHC is the professional network representing concierges in New York City.
- New York City Association of Hotel Concierges Network — Organization that offers corporate membership to vendors and facilitates networking with concierges.
- New York City Association of Hotel Concierges Network — Professional association representing concierges in New York City hotels.
- New York Road Runners Partner — Nonprofit running organization with which a board member volunteers; indicates organizational alignment
- PATHSEO, Inc. Caldwell Soup Kitchen Partner — Partner organization hosting NYCAHC community outreach programs including Thanksgiving in October and the Holiday Toy Drive
- Union Internationale des Concierges d’Hôtels Network — Modeled after Les Clefs d'Or International, the global organization of hotel concierges.
- Where® IN New York Partner — Collaborates with NYCAHC to host the annual Hotel Excellence Awards.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Curated Professional Exposure Enhances Vendor-Concierge Trustmethodology: curated vendor selectionBy selectively inviting trusted vendors to participate in trade events and displaying corporate member affiliations, the organization strengthens mutual credibility and business relationships because concierges rely on vetted, high-quality partners to fulfill guest needs.
- Professional Network Building Drives Service Qualitymethodology: professional-community-buildingBy fostering a tightly connected, ethically grounded network of concierges, the organization improves collective service quality and visitor experience in New York City because peer communication, shared standards, and trust-based collaboration enhance professionalism and reliability.
- Service Through Friendship Links Professional Ethos to Community Impactmethodology: service-through-friendshipBy operationalizing the principle of "In Service Through Friendship," the organization strengthens both professional integrity and local philanthropy because shared values of hospitality and mutual respect motivate ethical service and sustained community engagement.
- Unbiased Service as a Foundation for Trust and Guest Satisfactionmethodology: unbiased-personalized-serviceBy requiring members to provide personalized, commission-free recommendations, the organization produces higher guest trust and satisfaction because service is aligned with client needs rather than financial incentives.