irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $18KOther community services.
- #2 $8KCommunity Education - training program in use of community resources.
named programs · 9 · from sources
What they call their work
988 Lifeline
24/7 phone, text, and chat crisis support for individuals experiencing emotional distress or suicidal thoughts, serving 17 counties in New York State.
Adult Mental Health First Aid
Eight-hour course teaching recognition of mental health crises in adults and how to connect them to care.
Applied Suicide Intervention Skills Training (ASIST)
Two-day interactive workshop teaching suicide first aid skills to recognize and support individuals with thoughts of suicide.
Creating Suicide Safety in Schools (CSSS)
One-day workshop for school teams to develop suicide prevention and response plans tailored to their institutions.
Local Crisis Line
24/7 direct call support line for residents of Tompkins County, operational since 1968.
Postvention Support
On-site support for communities, schools, and organizations after a suicide, including bereavement services, communication planning, and emotional processing.
Question, Persuade, Refer (QPR)
One-hour training that teaches participants to recognize warning signs of suicide and refer individuals to help.
Youth Mental Health First Aid
Eight-hour course introducing risk factors and warning signs of mental health issues in adolescents and teaching crisis intervention techniques.
safeTALK
Half-day training that prepares participants to identify individuals with suicidal thoughts and connect them to intervention resources.
activities · 5 groups
What they do
-
24/7 Crisis and Warmline Support Services 3 activities
- Operate 24/7 crisis hotline services via 988 Lifeline and local crisis linesProvides immediate suicide prevention and crisis support through a 24/7 hotline accessible by phone, chat, and text, serving 17 counties in New York State and responding to calls, chats, and texts from across the state and beyond. Operates as a designated 988 Lifeline Call Center and national triage center for the Early Alert Program, handling thousands of crisis-related messages annually.
- Operate specialized peer and warm lines for emotional and social supportRuns the Ithaca Warm Line and Ithaca LGBTQ+ Peer Support Line, providing 24/7 access to trained peer supporters for emotional support, crisis intervention, and suicide prevention. The Warm Line offers time-limited calls for social connection and loneliness, while the LGBTQ+ line provides affirming, peer-based support for LGBTQ+ individuals of all ages.
- Support mental health professionals with crisis response and client monitoringProvides a 24-hour subscription-based support service for local mental health professionals, enabling clients to reach a live crisis counselor at any time. Delivers written reports to therapists the next business day or immediate telephone consultation in cases of high or imminent suicide risk, and supplies business cards with direct access information to facilitate client use.
-
-
Mental Health Education and Awareness 2 activities
- Convene and coordinate a community coalition for suicide preventionConvenes a volunteer-driven coalition of health agencies, community organizations, and individuals in Tompkins County to collaboratively prevent suicide deaths. Holds monthly open meetings on the fourth Thursday of each month to advance prevention efforts and implement a strategic plan across Education & Outreach, Healthcare+, and Advocacy work groups.
- Deliver suicide prevention and mental health education and training programsProvides a range of educational programs and trainings to equip community members, school staff, and professionals with suicide prevention skills. Offerings include QPR training, mental health first aid for youth and adults, Safe Zone training for LGBTQ+ allies, lethal means safety education, and school-specific suicide prevention planning workshops.
-
-
Suicide Prevention Programs 1 activity
- Conduct and disseminate local suicide data and researchReports and utilizes local suicide data to inform prevention efforts, including an average of 12 suicide deaths per year in Tompkins County since 2016, an estimated 300 suicide attempts annually, and approximately 1,600 individuals indirectly affected each year.
-
-
Volunteer and Professional Training Programs 1 activity
- Provide ongoing training and capacity building for volunteersConducts regular in-person training sessions for Ithaca Warm Line volunteers, including a 5.5-hour foundational training and scheduled sessions such as one planned for October 11, 2025, to ensure preparedness and continuity of peer support services.
-
-
Grief Support Groups and Counseling 1 activity
- Provide postvention support services for individuals and communities affected by suicideOffers crisis planning, bereavement counseling, and on-site emotional support to individuals, families, and organizations after a suicide death. Services include listening support, resource connection, communication planning, and emotional processing for affected communities.
-
financials · form 990 · fy2024
revenue
Total revenue$3.20M
Contributions & grants$3.16M99%
Program service revenue$30K1%
Investment income$00%
Other revenue$4K
expenses
Total expenses$2.06M
Program expenses90%
Admin / overhead9%
Fundraising1%
Salaries & benefits$1.78M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$2.33M
Cash$2.15M
Investments$0
Liabilities$980K
Net assets$1.35M
Liquid reserves12.6 mo
4 years on record · 2020–2024 · YoY revenue +272.8%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Tiffany Bloss | Executive Director | 40 | $86K |
board members · 8
- Blair Eckensen — Board Member
- Bruce Flaherty — Board Member
- John Halaychik — Secretary
- Kathleen Reidy — Board Member
- Lynn Gitlow — President
- Maureen Coats — Board Member
- Melinda Cozzalino — Vice President
- Stuart Friedman — Board Member
relationships · 19
Who they work with
- 988 Lifeline Government — Collaborates with the 988 Lifeline to provide suicide prevention services and education.
- 988 Lifeline Network — Member of the 988 Lifeline network, serving as an answering point for calls from individuals in crisis.
- 988 Lifeline Network — Member of the national 988 Lifeline network, answering calls, texts, and chats within New York State.
- 988 Lifeline Partner — Receives transfers of callers experiencing crisis or emotional distress for connection with trained Crisis Counselors.
- 988 Network Center Network — Committee member organization contributing to national crisis helpline coordination.
- 988 Suicide & Crisis Lifeline Partner — SPCS operates as a call center for the 988 Suicide & Crisis Lifeline, answering calls from individuals in crisis across 17 counties in New York State.
- CRS-TTAC Network — Participates in a learning collaborative focused on integrating substance use disorder support across the crisis continuum.
- CrisisCon Network — Speaker and participant in national crisis intervention conferences (CrisisCon 2024 and CrisisCon25).
- CrisisNow Partner — Partner platform where the executive director has contributed commentary on LGBTQ+ youth suicide prevention services.
- Early Alert Partner — Serves as the national triage center for the Early Alert Program, handling crisis text triage and support.
- Gayogo̱hó꞉nǫ’ (the Cayuga Nation) Government — Recognizes the traditional homelands of the Gayogo̱hó꞉nǫ’ and has had its land acknowledgment reviewed and approved by their traditional leadership.
- International Council of Helplines Network — Member of a global council supporting helpline standards and collaboration.
- Ithaca Rotary Network — Local service organization of which the executive director is a member.
- Ithaca Warm Line Partner — Collaborative service providing non-crisis emotional support and social connection.
- National Suicide Prevention Lifeline Network — Member organization operating as a designated Call Center within the network.
- Suicide Prevention Center of New York Partner — Partnership to support suicide prevention efforts in Tompkins County.
- The Sophie Fund Partner — Collaborates on promoting and advancing The Watershed Declaration of 2017 for suicide prevention in Tompkins County.
- The Sophie Fund Partner — Partner organization that has featured the executive director’s work in advancing the local crisis lifeline.
- iCarol Partner — Member of the iCarol Customer Advisory Group, contributing to software development for crisis services.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Data-Driven, Collaborative Prevention Modelmethodology: data_driven_collaborative_approachBy integrating data, scientific research, and cross-sector collaborations, the organization identifies and implements effective suicide prevention strategies because this approach enables evidence-based decision-making and scalable system change.
- Early Intervention via Social Connection and Warm Linesmethodology: early_interventionBy offering non-crisis emotional support through peer-based social connection and operating a warm line for early distress interception, the organization prevents escalation to suicide crisis because sustained, low-intensity engagement builds resilience and reduces isolation before clinical thresholds are reached.
- Nonjudgmental Listening as Crisis Interventionmethodology: nonjudgmental_listeningBy using active, nonjudgmental listening as a core intervention method, the organization reduces emotional isolation and affirms individual worth during crisis because empathetic engagement de-escalates distress and encourages help-seeking behavior without stigma.
- Stigma Reduction Through Education and Ally Networksmethodology: stigma_reduction_through_educationBy reducing mental health stigma and building visible LGBTQ+ ally networks through education on identity and inclusion, the organization empowers individuals to seek help because culturally affirming environments increase psychological safety and community support.
- Zero Suicide Framework Implementationmethodology: zero_suicide_frameworkBy implementing the Zero Suicide Framework in healthcare settings, the organization creates systemic improvements in suicide care because organized, evidence-based systems are believed to reduce suicide risk through standardized protocols and accountability.