irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.82MHIXNY PARTICIPATES IN SEVERAL PROJECTS THAT ENHANCE THE REPORTING OF HEALTH INFORMATION FOR IMPROVED CARE, ARE INNOVATING HOW THE INFORMATION IS ACCESSED, OR IMPROVE THE QUALITY OF THE INFORMATION.
named programs · 3 · from sources
What they call their work
Health Information Exchange (HIE)
Secure electronic system enabling healthcare providers to access and share patient clinical data across organizations for improved care coordination and quality reporting
Patient Portal
Online service allowing patients to access their health records, view test results, and manage health information through a secure interface
Provider Portal
Web-based platform for healthcare professionals to retrieve patient records, submit data, and support clinical decision-making
activities · 4 groups
What they do
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Health Information Exchange Support 7 activities
- Deliver patient access to health records through My Health Record NYOperates My Health Record NY, a patient portal that enables over 100,000 patients to access their health information shared through the Statewide Health Information Network for New York (SHIN-NY), promoting patient engagement and control over personal health data.
- Operate a statewide health information exchange networkManages a health information exchange that enables real-time sharing of patient health records among over 6,900 clinical users and across healthcare providers in New York State, supporting improved care coordination and public health monitoring. The network manages health records for 5 million patients and integrates with leading EMR/EHR systems to support seamless data sharing within clinical workflows.
- Process and analyze clinical data for actionable insightsProcesses clinical data from Continuity of Care Documents (CCDs) by parsing and analyzing content to generate actionable insights, moving beyond static document storage to support dynamic use in clinical and administrative contexts.
- Provide clinical decision-support tools via the Snapshot appOperates the Snapshot app, which gives clinicians access to comprehensive patient health histories, diagnostic data, New York State’s Prescription Monitoring Program (PMP), and the PSYCKES behavioral health database—all integrated directly into existing electronic health record workflows to support real-time clinical decision-making.
- Provide low-cost or no-cost Hixny solutions to usersOffers Hixny health information exchange solutions at no cost to most users and at low cost to others, reducing financial barriers to participation in the SHIN-NY network.
- Support care coordination with ADT alerts platformOperates a statewide admission, discharge, and transitional care (ADT) alerts platform that automatically updates patient rosters using existing EHR data to facilitate timely care coordination and transitions between providers.
- Support smaller healthcare practices with integration solutionsProvides integration solutions designed to reduce technological barriers for smaller healthcare practices, enabling them to participate in the health information exchange without significant infrastructure investment.
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Healthcare Compliance and Ethics Programs 1 activity
- Ensure health data security and regulatory complianceMaintains high security standards including HITRUST CSF certification (achieved in 2018 and maintained through recertifications in 2020, 2022, and 2024), HIPAA, CMS, 42 CFR Part 2, NYS OHIP SSP Moderate Plus controls, and the NYS SHIELD Act. Maintains continuous audit records to support emergency access and consent tracking.
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Website Accessibility Implementation 1 activity
- Improve website accessibility for people with disabilitiesWorks to improve website accessibility by aligning with universal design best practices and adopting WCAG 2.1 standards, achieving partial conformance with Level AA.
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Uncategorized 3 activities
- Conduct user-centered product developmentConducts ongoing user focus groups with representatives from various healthcare facilities and applies lean development principles to launch solutions with core features, then iteratively improve them based on user feedback.
- Support public health initiatives with data and analysisContributed data and analytical support to New York State's public health response during the COVID-19 pandemic and explored opioid risk prediction modeling to inform both public health strategies and clinical decision-making.
- Validate clinical data quality through NCQAHas continuously maintained NCQA Data Aggregator Validation for clinical data quality since 2021, ensuring high-quality, standardized data processes that have saved healthcare payers and providers millions in administrative costs.
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financials · form 990 · fy2024
revenue
Total revenue$12.91M
Contributions & grants$6.43M50%
Program service revenue$6.21M48%
Investment income$269K2%
Other revenue$0
expenses
Total expenses$11.63M
Program expenses97%
Admin / overhead3%
Fundraising0%
Salaries & benefits$4.09M
Grants paid out$0
Largest expense lineProfessional Fees
balance sheet
Total assets$14.84M
Cash$5.49M
Investments$3.12M
Liabilities$5.25M
Net assets$9.59M
Liquid reserves8.9 mo
4 years on record · 2020–2024 · YoY revenue +21.8%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 9
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| MARK MCKINNEY | CHIEF EXECUTIVE OFFICER | 50 | $466K |
| BRIAN CUDMORE | VICE PRESIDENT-ACCOUNT MANAGEMENT | 50 | $250K |
| TAIYMOOR NAQI | CHIEF COMPLIANCE OFFICER & VICE PRESIDENT, PR | 50 | $235K |
| DEBRA HAMWAY | VICE PRESIDENT - FINANCE | 45 | $199K |
| JOHN BUNNELL | DIRECTOR OF ACCOUNT OPERATIONS | 50 | $175K |
| SHANNON VIGARS | MANAGER OF DATA INTEGRITY | 45 | $145K |
| KATHERINE SEE | DIRECTOR OF MARCOM | 45 | $143K |
| JULIA PRUSIK | DIRECTOR OF PRODUCT DEVELOPMENT | 45 | $142K |
| PATRICK LOUNSBURY | INFORMATION SECURITY OFFICER | 45 | $132K |
board members · 16
- AHIMA BUTLER — DIRECTOR
- BRIAN MURRAY MD — DIRECTOR
- BRIAN O'GRADY — VICE CHAIR
- CHARLES WELGE — DIRECTOR
- CRAIG DREHER — DIRECTOR
- DAVID SHIPPEE — CHAIR
- ERIC LINZER — DIRECTOR
- JEREMIAH BENOIT MD — DIRECTOR
- JOAN HAYNER — TREASURER
- JULIE BAZZELL — DIRECTOR
- JULIE DEMAREE — DIRECTOR
- KEVIN GALLAGHER MD — DIRECTOR
- PATRICIA FUSCO — DIRECTOR
- SCOTT COHEN MD MBA — DIRECTOR
- SCOTT MOMROW — DIRECTOR
- WILIAM DUAX — SECRETARY
relationships · 24
Who they work with
- Bronx RHIO Partner — Contributing organization within the SHIN-NY network that shares clinical data accessible through Hixny solutions.
- DirectTrust Partner — Accredited under DirectTrust’s Privacy and Security Framework for secure health information exchange.
- HEALTHeLINK Partner — Contributing organization within the SHIN-NY network that shares clinical data accessible through Hixny solutions.
- Health Information Trust Alliance Partner — Achieved and maintains HITRUST CSF certification through partnership with HITRUST.
- HealtheConnections Partner — Contributing organization within the SHIN-NY network that shares clinical data accessible through Hixny solutions.
- Healthix Partner — Contributing organization within the SHIN-NY network that shares clinical data accessible through Hixny solutions.
- National Committee for Quality Assurance (NCQA) Partner — Partners with NCQA to validate clinical data for use in HEDIS® reviews and quality improvement programs.
- New York State Department of Health Government — Collaborates with Hixny to ensure clinical data shared through SHIN-NY meets NCQA quality standards for use in HEDIS reporting.
- New York State Department of Health Government — Provides access to the Prescription Monitoring Program (PMP) through Hixny’s Snapshot app.
- New York State Department of Health Government — Works under the guidance of the New York State Department of Health’s eHealth Collaborative (NYeC) as a qualified entity for health information exchange.
- New York State Department of Health Office of Health Insurance Programs Government — Adheres to the NYS OHIP System Security Plan Moderate Plus Impact Controls for health information exchange.
- New York State Department of Health Office of Health Insurance Programs Government — Hixny is recognized by the New York State Department of Health Office of Health Insurance Programs, indicating alignment with state health information exchange standards.
- New York State Department of Health Office of Health Insurance Programs Government — Recognized by NYS DOH OHIIP, indicating alignment with state health information exchange standards and operations.
- New York State Office of Mental Health Government — Provides access to the PSYCKES behavioral health database through Hixny’s Snapshot app.
- Office of the National Coordinator for Health Information Technology Government — Certified by an ONC-authorized certification body under the ONC Health IT Certification Program.
- Rochester RHIO Partner — Contributing organization within the SHIN-NY network that shares clinical data accessible through Hixny solutions.
- Statewide Health Information Network for New York Network — Connects users to SHIN-NY data through Hixny solutions for seamless access to statewide health information.
- Statewide Health Information Network for New York Network — Hixny connects the healthcare community to the Statewide Health Information Network for New York (SHIN-NY) to improve patient care and streamline workflows.
- Statewide Health Information Network for New York Network — Hixny operates as part of the SHIN-NY, enabling interoperable health data exchange across New York State.
- Statewide Health Information Network for New York (SHIN-NY) Network — Hixny is a member of SHIN-NY, enabling access to statewide health data sharing for its users.
- Statewide Health Information for New York Partner — Partnership to offer Hixny’s ADT alerts platform as a preferred provider under SHIN-NY.
- W3C Partner — References and adopts standards from the Web Content Accessibility Guidelines (WCAG) developed by the W3C.
- XchangeWorx Partner — Wholly owned for-profit subsidiary that implements and refines Hixny-developed technology for other health information exchanges across the country.
- medent Partner — Integrated Hixny’s Snapshot app into the medent EHR platform to enable access to statewide health data within clinical workflows.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Real-Time Clinical Data Access via FHIRmethodology: smart_on_fhir_integrationBy leveraging SMART on FHIR and plug-and-play technologies, we enable rapid, secure integration of real-time patient data into EHRs because standardized, low-friction technical interfaces reduce implementation barriers and support immediate use at the point of care.
- Statewide Unified Health Data Networkmethodology: statewide_health_information_exchange_networkBy serving as a qualified conduit within SHIN-NY and connecting regional exchanges into a single interoperable network, we enable comprehensive patient data access across New York because providers can retrieve up-to-date, consolidated clinical records regardless of where care was delivered.
- Workflow-Integrated Health Information Exchangemethodology: workflow_integrationBy embedding health information exchange directly into clinical workflows and electronic health record systems, we improve care coordination and clinical decision-making because actionable data is available in real time where and when providers need it, reducing burden and increasing adoption.