named programs · 6 · from sources
What they call their work
Change Management and Learning Development
Supports large-scale public-sector transformations through organizational change strategies, training, and workforce development initiatives
Emerging Technology Services
Provides expertise in cloud engineering, AI, low code/no code platforms, and enterprise architecture to support government technology modernization
Modernization and Data Solutions
Offers strategic planning and technical advisory for healthcare IT transformation and data infrastructure modernization
Policy and Program Strategic Solutions
Advises on strategic implementation of Medicaid and health insurance programs, including portfolio and project management
Quality Management and Improvement Services
Provides quality assurance, informatics, and performance measurement for healthcare and human services programs
Technology Procurement and Implementation Services
Supports public agencies in technology acquisition, system implementation, and independent validation and verification
activities · 7 groups
What they do
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Startup Acceleration & Business Growth Support 1 activity
- Capacity building in emerging technologiesStrengthens future workforce capabilities through university partnerships, fellowship programs in STEM and disruptive technologies, and founding of IgniteU NY—a technology incubator in Troy, NY. Invests in education and innovation pipelines to build a technology-ready public sector workforce.
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Privacy-Preserving Cybersecurity & Data Collaboration 1 activity
- Cybersecurity and data privacy servicesDelivers comprehensive cybersecurity services including risk assessments, vulnerability identification, incident response planning, cloud security audits, and compliance with standards such as NIST, HIPAA, and 42 CFR Part 2. Provides strategic guidance to translate regulatory requirements into actionable plans and integrates security into organizational operations through change management and governance alignment.
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Data & Technology Capacity Building 1 activity
- Data analytics and business intelligenceTransforms raw data into actionable insights through data integration, master data management, predictive analytics, and performance dashboards. Supports decision-making in health and human services by analyzing social determinants of health, detecting fraud, monitoring outcomes, and ensuring interoperability via HL7 and FHIR standards.
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Healthcare System Administrative Support 1 activity
- Funding and acquisition support for public agenciesProvides funding planning and acquisition support to help public safety, health, and human services agencies develop strong funding requests and secure financial resources for technology initiatives.
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Health Information Exchange Support 1 activity
- Health and human services technology transformationSupports modernization of health and human services systems through digitization of eligibility and enrollment platforms, electronic health records, telehealth implementation, and crisis response technology. Led development of New York State’s Medicaid health IT plan and secured federal funding participation for SHIN-NY administration.
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Healthcare Compliance and Ethics Programs 1 activity
- Quality assurance and independent evaluationDesigns and implements quality assurance frameworks, conducts vendor-neutral assessments, and performs independent verification and validation to ensure compliance, program integrity, and sustained performance. Develops performance metrics, leads audits, and supports corrective action initiatives for government clients.
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Uncategorized 3 activities
- Change management and organizational transformationGuides government organizations through complex change using strategic planning, stakeholder engagement, process optimization, and visual dashboards to track effectiveness. Applies project implementation and change management methodologies to sustainably integrate new systems and practices.
- Public safety technology modernizationPartners with public safety and emergency response agencies to implement advanced technologies, including modernization of the FDNY’s computer-aided dispatch (CAD) system and support for business continuity and preparedness planning. Advises on technology adoption to improve response capabilities and operational resilience.
- Technology consulting for government modernizationProvides technology consulting services to state and local government agencies in New York to identify, define, acquire, and implement technology solutions that modernize legacy systems, improve operational efficiency, and enhance public service delivery across health, safety, education, and infrastructure sectors. Operates a division of over 400 professionals and maintains a centralized contract with New York State to streamline access to these services.
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financials · form 990 · fy2024
revenue
Total revenue$114.90M
Contributions & grants$00%
Program service revenue$112.91M98%
Investment income$1.99M2%
Other revenue$4K
expenses
Total expenses$109.66M
Program expenses82%
Admin / overhead18%
Fundraising0%
Salaries & benefits$62.14M
Grants paid out$700K
Largest expense lineCompensation
balance sheet
Total assets$102.17M
Cash$39.36M
Investments$23.60M
Liabilities$24.22M
Net assets$77.95M
Liquid reserves6.9 mo
6 years on record · 2019–2024 · YoY revenue +11.6%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 21
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| KEVIN OWENS | CEO & PRESIDENT | 40 | $824K |
| NICHOLAS ALGER | DIRECTOR OF OPERATIONS | 40 | $423K |
| CHARLES BARNES | MANAGING DIRECTOR OF SERVICE DELIVERY | 40 | $369K |
| MARK ROMANO | DIRECTOR OF BUSINESS DEVELOPMENT & STRATEGIC RELAT | 40 | $351K |
| JASMINKA HUSIC | CFO, DIRECTOR OF FINANCE AND BUSINESS INTELLIGENCE | 40 | $318K |
| SHANNON KELLEY | DIRECTOR OF STRATEGY | 40 | $312K |
| SARAH GOFF | DIRECTOR OF SERVICE DELIVERY | 40 | $290K |
| PATRICK CORREIA | DIRECTOR OF SERVICE DELIVERY | 40 | $288K |
| BRADLEY DUERR | DIRECTOR OF SERVICE DELIVERY | 40 | $284K |
| SUSAN KARAVOLAS | DEPUTY CHIEF PEOPLE OFFICER | 40 | $266K |
| GLINNESA GAILLIARD | GENERAL COUNSEL | 40 | $257K |
| ROBERT ZEGLEN | PRACTICE LEADER | 40 | $255K |
| WILLIAM PIRILLO | BOARD CHAIR | 6 | $48K |
| SCOTT MCCARTNEY | BOARD MEMBER | 5 | $44K |
| THOMAS TRISCARI | BOARD MEMBER | 5 | $36K |
| LISA MARRELLO | BOARD MEMBER | 4 | $35K |
| SALEEM CHEEKS | BOARD MEMBER | 3 | $33K |
| HEATHER DUSSAULT | BOARD MEMBER | 2 | $28K |
| DONALD HANSON | BOARD MEMBER | 2 | $24K |
| KIMBERLY BOYNTON | BOARD MEMBER | 2 | $23K |
| MAUREEN O'BRIEN | BOARD MEMBER | 2 | $22K |
relationships · 33
Who they work with
- Air Force Research Laboratory Information Directorate Partner — Partnered with NYSTEC on a quantum technology event through the SBIR/STTR initiative.
- Albany Planning Board Government — Glinnesa Gailliard serves on this board.
- Capital Region Human Resource Association Partner — Susan Karavolas serves as chair of its Workforce Development Committee.
- Centers for Medicare & Medicaid Services Government — Federal agency with which NYSTEC holds a QIO-like designation.
- Fire Department of the City of New York Partner — Partnered with FDNY on the implementation and modernization of its computer-aided dispatch (CAD) system.
- Fire Department of the City of New York Partner — Worked with NYSTEC to enhance its computer-aided dispatch (CAD) system for emergency response operations.
- Griffiss Institute Partner — Collaborated with NYSTEC on hosting a virtual quantum event funded by the U.S. Air Force STTR program.
- IgniteU NY Partner — Partnered with NYSTEC to co-host a virtual quantum technology event under a $35 million STTR initiative.
- Innovare Advancement Center Partner — Co-hosted a virtual quantum event with NYSTEC under the USAF SBIR/STTR program.
- Medicaid Government — Partner agency in health services modernization and funding optimization
- NY CREATES Government — Jasminka Husic serves on its Board of Directors.
- NYC Department of Information Technology and Telecommunications Partner — Client organization for technology consulting services.
- NYS Department of Labor Partner — Client organization served by NYSTEC in technology consulting and system implementation.
- NYS Industries for the Disabled Partner — Organization led by board member Maureen E. O’Brien, indicating a leadership-level connection.
- New York Government — Works with state and local agencies across New York to support public programs and modernize technology systems.
- New York City Housing Authority Partner — Client organization for technology consulting services.
- New York City Housing Authority Partner — Client organization served by NYSTEC in technology consulting and system implementation.
- New York State Government — Primary client and operational geography for technology consulting services.
- New York State Government — Provides independent advisory services to government partners across New York State.
- New York State Department of Health Partner — Client and partner organization for multiple technology and health information initiatives including Medicaid IT planning and SHIN-NY administration.
- New York State Department of Health Partner — Client organization served by NYSTEC in technology consulting and system implementation.
- New York State Department of Labor Partner — Client organization for technology consulting services.
- New York State Science and Technology Foundation Funder — Pledged $10 million over five years to support the launch of NYSTEC.
- SUNY Polytechnic Institute Foundation Partner — Jasminka Husic serves as vice chair of its Board of Directors.
- State of New York Government — Primary client and focus of technology consulting services for government technology needs.
- Syracuse Research Corporation Government — Former sponsoring organization from which NYSTEC became independent.
- Syracuse Research Corporation Partner — Selected to operate NYSTEC following a state-issued RFP in 1995.
- U.S. Air Force Partner — Collaborated with NYSTEC to host a virtual quantum event under the SBIR/STTR program.
- U.S. Air Force Research Laboratory Government — Leveraged advanced information technologies and expertise from AFRL to benefit New York State government and businesses.
- WMHT Partner — Glinnesa Gailliard serves on its board.
+ 3 more
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Collaborative Local Expertise Integrationmethodology: collaborative_local_expertiseBy combining local institutional knowledge with technical expertise, we co-develop practical and sustainable solutions because context-aware collaboration increases relevance, buy-in, and long-term success of public-sector technology initiatives.
- Human-Centered Technology Modernizationmethodology: human-centric designBy designing technology solutions around the real needs and experiences of New Yorkers, we improve adoption, usability, and impact of public systems because solutions are grounded in human behavior and daily life.
- Integrated Data Ecosystems for Public Safety and Decision-Makingmethodology: cross-agency data integrationBy integrating data across agencies and stakeholder systems, we enable context-aware decision-making and coordinated public services because shared, actionable intelligence improves responsiveness, efficiency, and equity in service delivery.
- Security Through Change Managementmethodology: security-through-change-managementBy embedding security into project implementation and organizational change processes, we ensure safeguards enhance rather than hinder innovation because security is operationalized as an enabler of trust and resilience.
- Technology Consulting for Systemic Public-Sector Transformationmethodology: technology-consulting lifecycle supportBy providing independent, end-to-end technology consulting—from identification to implementation—we enable sustainable modernization in government because structured support ensures alignment with mission, compliance, and future adaptability.