What they reported doing
- #1 primary $0PUBLIC SERVICE: THE CGR STAFF PROVIDES COMMUNITY OUTREACH AND PUBLIC SERVICE SUPPORT TO MANY OTHER NON-PROFIT ORGANIZATIONS, BOARDS, COMMITTEES, AND COMMUNITY CONVERSATIONS. WE ALSO PROVIDE SUPPORT TO INDIVIDUALS AND OTHER ORGANIZATIONS SEEKING INFORMATION ON PUBLIC POLICY ISSUES. WE ROUTINELY LINK INQUIRING MEMBERS OF THE COMMUNITY TO RESOURCES AND RESEARCH COMPLETED BY CGR ON TOPICS RANGING FROM GOVERNMENT CONSOLIDATION TO HEALTH AND HUMAN SERVICE DATA.
- #2 $0PROJECT DEVELOPMENT: CGR RESPONDS TO REQUESTS FOR PROPOSALS FOR CONSULTING SERVICES ISSUED BY GOVERNMENTS AND NONPROFITS AND ALSO PROACTIVELY MARKETS SERVICES AND PRODUCTS TO POTENTIAL CLIENTS. CGR PROVIDES CUSTOMIZED, UP-TO-DATE, COGENT ANALYSIS AND INFORMATION HELPING CLIENTS ADDRESS CHALLENGES, ASSESS IMPACT AND UNDERSTAND COMMUNITY'S NEEDS.
What they call their work
What they do
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Organizational DEI Capacity Building 1 activity
- Building organizational capacity in diversity, equity, and inclusionProvides DEI assessments, workshops, and strategic guidance to nonprofit and public agencies to advance equitable practices. Activities include staff and board interviews, policy reviews, and delivering actionable recommendations for organizational change, as conducted for North East Community Center.
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Urban Policy and Equity Research 1 activity
- Conducting community needs assessments and policy research with equity focusExecutes participatory research processes including surveys, focus groups, interviews, and data analysis to assess community needs and inform public investments. Projects include ARPA-funded assessments in Newton (MA), urban poverty studies in Oswego, and equity-centered evaluations such as the RASE Commission report and BRFSS engagement research in Monroe County.
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Data & Technology Capacity Building 1 activity
- Developing data-driven performance and impact measurement systemsDesigns and implements customized measurement frameworks, community indicators platforms, and evaluation tools that enable governments and nonprofits to track progress, demonstrate outcomes, and inform decision-making. Includes building web-based indicator profiles with racial equity integration and creating logic models and data dashboards for organizations like Goodwill and ESL Charitable Foundation.
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Program Evaluation and Impact Research 1 activity
- Evaluating health, education, and human service programsConducts formative and summative evaluations of public programs including emergency medical services, out-of-school time initiatives, scholarship programs, and workforce development efforts. Findings are used to improve delivery, confirm objective achievement, and measure participant outcomes such as job placement and retention rates.
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Community Resource Navigation and Support Services 1 activity
- Implementing family support and coaching programsOperates the Steps to Success Rochester program, which provides personalized coaching, coordinated services, and financial incentives to help low-income families achieve goals related to education, employment, financial stability, and family well-being.
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Nonprofit Capacity Building Services 1 activity
- Providing consulting services to public and nonprofit sector clientsDelivers tailored consulting support to state and local governments, school districts, universities, nonprofits, foundations, and chambers of commerce across the United States. Services include responding to RFPs, conducting needs assessments, and providing actionable recommendations based on research and analysis.
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Uncategorized 3 activities
- Conducting fiscal and operational research for local governmentsPerforms comprehensive fiscal reviews, financial analyses, and operational assessments for cities, counties, towns, and villages to identify efficiency opportunities, support balanced budgeting, and inform structural reforms. Examples include multi-year budget analysis for Rockland County, fiscal impact modeling for municipal consolidations, and staffing evaluations for villages like Port Jefferson and Seneca Falls.
- Facilitating regional cooperation and intergovernmental coordinationSupports improved collaboration across jurisdictions through planning processes that foster shared services, regional strategies, and stronger intergovernmental relationships, as seen in Chautauqua County and regional analyses in Arkansas covering public safety, housing, and transportation.
- Supporting government restructuring and consolidation initiativesConducts feasibility studies, dissolution planning, and reorganization analyses for municipalities considering consolidation, merger, or dissolution. Work includes modeling fiscal and operational impacts, establishing baseline conditions, and developing transition plans, as demonstrated in projects involving Princeton (NJ), Forestville (NY), and Lewiston-Auburn (ME).
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Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ERIKA ROSENBERG | PRESIDENT & CEO | 40 | $178K |
| KELLY GLOVER RESIGNED 33124 | CFO & ASSISTANT TREASURER | 40 | $31K |
- ALEX CASTRO SR — TRUSTEE
- BILL CARPENTER — TRUSTEE
- DEBORAH STENDARDI — TRUSTEE
- DR ROBIN COLE JR — TRUSTEE
- DR SHEILA STRONG — TRUSTEE
- JARED LUSK — TRUSTEE
- JOHN MCKENNA — VICE CHAIR
- JOSHUA FARRELMAN — TRUSTEE
- MARISOL RAMOS-LOPEZ — TRUSTEE
- SUSAN GEORGE — TRUSTEE
- THOMAS ROGERS — TREASURER
- TODD LIEBERT — CHAIR
- WARREN HERN — TRUSTEE
Who they work with
- Analytica Now Partner — Partnered with CGR to develop a measurement model for the Systems Integration Project.
- Buffalo Niagara Partnership Partner — Stakeholder partner in youth employment system assessment
- Cayuga County Partner — Conducted organizational assessment and operational analysis
- Chautauqua County Partner — Coordinated municipal consolidation and efficiency plan bid
- City of Newton, MA Government — Client and government partner for community needs assessment
- City of Oswego Government — Local government client for poverty needs assessment
- Clark Patterson Lee Partner — Partnership through leadership engagement, with Todd Liebert, CEO of Clark Patterson Lee, serving in a leadership role at CGR.
- Community Foundation for Greater Buffalo Funder — Commissioning funder of youth employment system study
- Connected Communities Partner — Partnered on developing an Impact Measurement and Management Framework
- Connected Communities Partner — Partnered on developing an Impact Measurement and Management Framework.
- Cullen Foundation Funder — Partnered since 2021 to build evaluation capacity of nonprofits providing Out of School Time programs in Western New York
- Dixon Schwabl Partner — Marketing and communications partnership, with Jessica Savage, President & CEO of Dixon Schwabl, serving in a leadership role at CGR.
- Dyson Foundation Partner — Long-term partner on the Mid-Hudson Valley Community Profiles and other research projects.
- Dyson Foundation Partner — Longtime partner on the Mid-Hudson Valley Community Profiles and other research projects
- ESL Charitable Foundation Partner — Engaged CGR to design a community impact monitoring and performance system.
- ESL Federal Credit Union Partner — Financial institution partnership, with Thomas J. Rogers, President & CEO of ESL Federal Credit Union, serving in a leadership role at CGR.
- EquiDi+ Consulting Partner — Collaborated with CGR to conduct a DEI assessment and deliver workshops for North East Community Center.
- Essex County Partner — Developed strategic plan for EMS services
- Generation Two Partner — Partnered on program evaluation services
- Generation Two Partner — Partnered on program evaluation with support from Dr. Donna Harris.
- George Eastman Partner — Founder of CGR and Eastman Kodak, who established the organization with a mandate to "get things done for the community."
- Goodwill of the Finger Lakes Partner — Worked with CGR to develop a measurement framework for its strategic plan and integrate DEI priorities.
- Greater Rochester Afterschool and Summer Alliance Partner — Collaborative research partner to develop a coordinated out-of-school time system
- Greater Rochester Chamber of Commerce Partner — Partner on multiple projects requiring data, tools, and resources for informed decision-making.
- Greater Rochester Chamber of Commerce Partner — Partnership through shared leadership, with Susan George, Director of Events, Training & Affiliates at the Chamber, involved with CGR.
- Greater Rochester Chamber of Commerce Partner — Received data, tools, and resources from CGR for informed decision-making
- Health Foundation for Western and Central New York Funder — Cofunded evaluation of the Children First Scholarship Program
- John R. Oishei Foundation Funder — Commissioning funder of youth employment system study
- Lewis County Partner — Partnered with CGR to evaluate and improve emergency medical services (EMS) response systems.
- Monroe Community College Partner — External evaluator for the Title III: MCC APPLIED grant (2019–2024)
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Centered Co-Designmethodology: community-led researchBy involving communities—especially those directly impacted—in research design, data collection, and solution development, the organization produces more equitable and effective outcomes, because lived experience and participatory processes improve the relevance, legitimacy, and sustainability of systemic change.
- Data-Driven Decision Supportmethodology: data-driven decision supportBy providing customized, up-to-date data analysis and real-time measurement tools, the organization enables public sector clients to make informed decisions, because actionable and timely information improves responsiveness and effectiveness in governance.
- Equity-Integrated Research and Analysismethodology: equity-centered researchBy applying a DEI lens to research design, data interpretation, and internal practices, the organization reduces bias and centers historically marginalized perspectives, because integrating equity into methodology leads to more accurate, just, and contextually grounded recommendations.
- Tailored Evaluation and Improvement Frameworksmethodology: developmental-evaluation-alignmentBy aligning evaluation methods and performance improvement strategies with a client’s specific stage, goals, and operational context, the organization increases the utility and adoption of findings, because fit-for-purpose frameworks enhance ownership, accuracy, and implementation success.